| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | TheCuteGiraffe  | | Posted: | Jun 22, 2022 21:41 | | Subject: | Re: Help Finding A Set | | Viewed: | 42 times | | Topic: | Help | |
|
| Wow your good.
Thanks Sadler_Bricks, that was exactly what I was looking for.
|
| Author: | Nubs_Select | | Posted: | Jun 22, 2022 21:36 | | Subject: | Re: Help Finding A Set | | Viewed: | 42 times | | Topic: | Help | |
|
| | if its the one your looking for* |
| Author: | TheCuteGiraffe | | Posted: | Jun 22, 2022 21:32 | | Subject: | Help Finding A Set | | Viewed: | 171 times | | Topic: | Help | |
|
| Hey Guys,
I got this lego set about 4 years ago from Toys R Us. It has a Santa minifigure
at the beach with a cooler, small table and a parasol. I have spent an hour or
so looking for it on Bricklink but cannot find it.
This part here was used for the parasol but it isn't listed in the Item appears
in section.
3960pb027
I know the minifigure also wore this hat element.
2543
Any help would be appreciated.
Thanks,
The Cute Giraffe
|
| Author: | TheCuteGiraffe | | Posted: | Jun 22, 2022 19:21 | | Subject: | Re: What is this rubber part? | | Viewed: | 29 times | | Topic: | Help | |
|
| | Nexo Knights little warrior people. They are on the robots. |
 |
| Author: | Kuboteka | | Posted: | Jun 22, 2022 13:57 | | Subject: | Re: Dear Admins, please help | | Viewed: | 96 times | | Topic: | Help | |
|
| In Help, yorbrick writes:
| | In Help, Kuboteka writes:
| | In Help, yorbrick writes:
| | | | A buyer can open an NSS, the package can be delivered the next day,
and somehow a store could still get an NSS strike. And if this scenario happened
three times at once, a store is closed. How does nobody see the problem with
this system?
|
The buyer has to complete the NSS don't they, leaving at least two weeks
after they filed it? It is not like they are opening a claim, getting the item
delivered and forgetting about stopping the NSS and it still happening automatically.
The buyer needs to complete it for the NSS to stand.
|
We had answer from admins and we checked all completed NSS and as we said - all
of them had tracking numbers, two of them even were delivered in time of NSS
completed...
|
And unfortunately it will happen again and again until you either speed up delivery
(for example, by having the stock in the same country as your business) or stop
these buyers making complaints by highlighting even more clearly that there are
very extended processing times before you post orders. As mentioned yesterday,
putting a big warning in your slogan and your banner rather than just saying
"see shipping terms" would help here. It might put off a few buyers but if they
are the ones not reading terms and then complaining then maybe that is a good
thing. The "good" buyers that read and understand your delays will presumably
still place their orders. If you can reduce the numbers filing NSS even by 1
then it slows down how quickly you get the auto suspension and so gives you longer
to resolve the NSS complaints you get.
Your business model of operating inside the EU but processing in Russia might
have worked before covid and the invasion of Ukraine but with extended delivery
times now it seems to be breaking down. It will only get worse if the Kaliningrad
issues escalate and transportation between Russia and Lithuania breaks down further.
It might partly be the buyers' fault for not reading terms but the end effect
is on your store, so you need to minimise the number of complaints.
15-20 years ago there used to be a similar oroblem on ebay. Some Chinese sellers
would claim to be in the UK but in reality were posting items from China to a
UK warehouse before posting on. So while they were eventually posted within the
UK, the delays could be very long and many complaints made. Ebay finally cleaned
that up, so any Chinese sellers have to have the product in a UK warehouse if
they claim to be in the UK. Now it works much better.
|
You are absolutely correct and we know it and work on it.
From the February we start to preparing the process when we split storage to
make separate store in Vilnius and the second selling store in Russia just for
Russian customers.
But it is a large changes with large ammount of money needed for all steps and
we can't do it momently.
Now we are in process to finish the first step - own websyte to sell parts in
Russia to have some additional profit for future changes.
It will take about a month more.
Than we will start to earn and find money for growing our inventories to make
wide stock for both stores. It can take 2-3 months.
Finaly about a month will take the process to open storage in Vilnius and manage
all processes.
We hope that at the end of this year / begining of next one we will have our
worldwide business full in Vilnius.
|
|
| Author: | yorbrick | | Posted: | Jun 22, 2022 13:42 | | Subject: | Re: Dear Admins, please help | | Viewed: | 49 times | | Topic: | Help | |
|
| In Help, Kuboteka writes:
| | In Help, yorbrick writes:
| | | | A buyer can open an NSS, the package can be delivered the next day,
and somehow a store could still get an NSS strike. And if this scenario happened
three times at once, a store is closed. How does nobody see the problem with
this system?
|
The buyer has to complete the NSS don't they, leaving at least two weeks
after they filed it? It is not like they are opening a claim, getting the item
delivered and forgetting about stopping the NSS and it still happening automatically.
The buyer needs to complete it for the NSS to stand.
|
We had answer from admins and we checked all completed NSS and as we said - all
of them had tracking numbers, two of them even were delivered in time of NSS
completed...
|
And unfortunately it will happen again and again until you either speed up delivery
(for example, by having the stock in the same country as your business) or stop
these buyers making complaints by highlighting even more clearly that there are
very extended processing times before you post orders. As mentioned yesterday,
putting a big warning in your slogan and your banner rather than just saying
"see shipping terms" would help here. It might put off a few buyers but if they
are the ones not reading terms and then complaining then maybe that is a good
thing. The "good" buyers that read and understand your delays will presumably
still place their orders. If you can reduce the numbers filing NSS even by 1
then it slows down how quickly you get the auto suspension and so gives you longer
to resolve the NSS complaints you get.
Your business model of operating inside the EU but processing in Russia might
have worked before covid and the invasion of Ukraine but with extended delivery
times now it seems to be breaking down. It will only get worse if the Kaliningrad
issues escalate and transportation between Russia and Lithuania breaks down further.
It might partly be the buyers' fault for not reading terms but the end effect
is on your store, so you need to minimise the number of complaints.
15-20 years ago there used to be a similar oroblem on ebay. Some Chinese sellers
would claim to be in the UK but in reality were posting items from China to a
UK warehouse before posting on. So while they were eventually posted within the
UK, the delays could be very long and many complaints made. Ebay finally cleaned
that up, so any Chinese sellers have to have the product in a UK warehouse if
they claim to be in the UK. Now it works much better.
|
|
| Author: | azbrickz | | Posted: | Jun 22, 2022 13:13 | | Subject: | Re: What is this rubber part? | | Viewed: | 27 times | | Topic: | Help | |
|
| Yeah, I threw several of those away before I realized they are actually LEGO.
In Help, Biglesdug writes:
| | In Help, azbrickz writes:
| | In Help, Biglesdug writes:
| | I can't find these any ideas? they are rubberish and slightly larger then
1 stud
Thanks
|
|
Thank you, I thought it was a shoulder, but there was no pin and its soft plastic
not rubber.
Thanks!
|
|
|
| Author: | Biglesdug | | Posted: | Jun 22, 2022 13:02 | | Subject: | Re: What is this rubber part? | | Viewed: | 34 times | | Topic: | Help | |
|
| In Help, azbrickz writes:
| | In Help, Biglesdug writes:
| | I can't find these any ideas? they are rubberish and slightly larger then
1 stud
Thanks
|
|
Thank you, I thought it was a shoulder, but there was no pin and its soft plastic
not rubber.
Thanks!
|
| Author: | azbrickz | | Posted: | Jun 22, 2022 13:00 | | Subject: | Re: What is this rubber part? | | Viewed: | 41 times | | Topic: | Help | |
|
| In Help, Biglesdug writes:
| | I can't find these any ideas? they are rubberish and slightly larger then
1 stud
Thanks
|
|
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