| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies Author: | TheCuteGiraffe | Posted: | Jun 21, 2022 22:27 | Subject: | Re: Dear Admins, please help | Viewed: | 67 times | Topic: | Help | |
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| Seems like you just need to be more upfront with postage. Some buyers are very
specific with how they want their items shipped and excatly how long they want
that to take.
Good luck in your issue,
The Cute Giraffe
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Author: | TheCuteGiraffe | Posted: | Jun 21, 2022 22:23 | Subject: | Re: Store I ordered from got suspended | Viewed: | 39 times | Topic: | Help | |
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| They are going through an issue in the forums at the moment. Give them some time
to sort it out. It'll get sorted out eventually.
(:
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Author: | 1001bricks | Posted: | Jun 21, 2022 20:33 | Subject: | Re: Only UPS coming up in shipstation?? | Viewed: | 44 times | Topic: | Help | |
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As would say someone else
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Author: | wildchicken13 | Posted: | Jun 21, 2022 19:16 | Subject: | Re: Only UPS coming up in shipstation?? | Viewed: | 31 times | Topic: | Help | |
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| In Help, Adjour writes:
| Printed a label, no issue. Next order only comes up as UPS.
I can manual select the USPS flat rate packaging, but otherwise I cannot find
any way to get to USPS shipping. This should be a USPS first class package
Its just a normal sized package like all my others, could it be the address or
is this a glitch?
Thanks all
Crystal
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Not sure what you see, but when I try to print a label for a (somewhat) recent
order, I can see a mix of UPS/USPS options. Maybe double-check your presets (package
weight, dimensions, etc.) and make sure that the values are correct. Or just
ship UPS, I guess?
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Author: | wildchicken13 | Posted: | Jun 21, 2022 18:59 | Subject: | Re: Spirit of St. Louis | Viewed: | 32 times | Topic: | Help | |
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| In Help, Jaxon2017 writes:
| I'm wondering the difference between the LEGO Spirit of St. Louis sets #661
& 456?
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is the USA Version.
is the European/UK/Australia/Canadian Version.
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Author: | Jaxon2017 | Posted: | Jun 21, 2022 18:41 | Subject: | Spirit of St. Louis | Viewed: | 88 times | Topic: | Help | |
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| I'm wondering the difference between the LEGO Spirit of St. Louis sets #661
& 456?
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Author: | Adjour | Posted: | Jun 21, 2022 18:34 | Subject: | Re: Only UPS coming up in shipstation?? | Viewed: | 32 times | Topic: | Help | |
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| In Help, Adjour writes:
| Printed a label, no issue. Next order only comes up as UPS.
I can manual select the USPS flat rate packaging, but otherwise I cannot find
any way to get to USPS shipping. This should be a USPS first class package
Its just a normal sized package like all my others, could it be the address or
is this a glitch?
Thanks all
Crystal
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I forgot to note the address pops up in zillow as a house and I've also shipped
to this customer before USPS
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Author: | Adjour | Posted: | Jun 21, 2022 18:33 | Subject: | Only UPS coming up in shipstation?? | Viewed: | 224 times | Topic: | Help | |
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| Printed a label, no issue. Next order only comes up as UPS.
I can manual select the USPS flat rate packaging, but otherwise I cannot find
any way to get to USPS shipping. This should be a USPS first class package
Its just a normal sized package like all my others, could it be the address or
is this a glitch?
Thanks all
Crystal
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Author: | Schnockse | Posted: | Jun 21, 2022 17:11 | Subject: | Re: Store I ordered from got suspended | Viewed: | 61 times | Topic: | Help | |
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| In Help, Kuboteka writes:
| In Help, Schnockse writes:
| Hello!
Im a little lost now. 3 Weeks ago I ordered and paid nearly 200 Euro worth of
pieces from a Store named Kuboteka. They wrote on their Storesite that orders
take time etc. so I wasnt concerned about the delivery. They had mostly positive
feedback and many transactions too.
Yesterday I checked on my order and only saw that the store was suspended. My
Order has still the "packed" Status. I wrote them about it and got no answer.
Should I just wait longer or try to get my money back as soon as possible?
Regards!
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Hello!
We wait for answer from administration to reopen store, but all orders are in
process as we have in store terms and going to our customers.
We have longer two-step delivery explainded in our store terms, we warn that
delivery takes time. But some customers don't want to read terms in time
of checkout so sometimes store is suspended about shipped orders.
But all our orders come to our customers (in timeframe we provide in terms) and
we always solve any problem happened (refund for missed order or parts)
Thanks for the patience
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Thank you for your answer!
I read your terms carefully and was prepared to wait !
But the suspension scared me a bit BC your whole site was just gone.
Your response lifted a great weight from me and I am excited for my order!
Thank you very much!
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