Discussion Forum: Messages by bigasbricks (13710)
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 Author: bigasbricks View Messages Posted By bigasbricks
 Posted: Sep 28, 2021 16:16
 Subject: Re: 200,000 Light Gray Bricks New
 Viewed: 85 times
 Topic: General
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I'm excited to have all this but a little overwhelmed ......

In General, kzinti writes:
  In General, bigasbricks writes:
  We have received over 200,000 New Light Gray bricks we were able to acquire from
one of our Lego contacts. They are 100% new Lego and are sourced directly from
a reputable source. Some of these parts are quite old and many are still in bags
directly from Lego with production dates. What would be the best way to list
these in terms of a description. Some of the younger generation is unware of
Light Gray and Light bluish Gray as being different. So I am hoping I could get
some ideas on what to put in the item description/extended description to accurately
describe these items to prevent any headaches down the road. I have attached
some photos of the parts

Thanks

Oh my...
 Author: bigasbricks View Messages Posted By bigasbricks
 Posted: Sep 28, 2021 16:07
 Subject: 200,000 Light Gray Bricks New
 Viewed: 264 times
 Topic: General
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We have received over 200,000 New Light Gray bricks we were able to acquire from
one of our Lego contacts. They are 100% new Lego and are sourced directly from
a reputable source. Some of these parts are quite old and many are still in bags
directly from Lego with production dates. What would be the best way to list
these in terms of a description. Some of the younger generation is unware of
Light Gray and Light bluish Gray as being different. So I am hoping I could get
some ideas on what to put in the item description/extended description to accurately
describe these items to prevent any headaches down the road. I have attached
some photos of the parts

Thanks
 






 Author: bigasbricks View Messages Posted By bigasbricks
 Posted: Sep 15, 2021 16:02
 Subject: Re: Very strange situation here
 Viewed: 66 times
 Topic: Help
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Sorry to hear you are going through all that. Many sellers are experiencing an
influx of issues like this. Keep your head up and keep chugging along. We have
had PayPal reverse any fees we would be charged if the address is not valid.

Help, Shintaku writes:
  So this happened.

User XXX makes me an order pays via paypal.
In the address the way is missing. Only name, city and State.

He writes me telling me to ship to an address that has same city and State.
On paypal he has the same address he has on bricklink: no way, only name city
and state so I'm inclined to think he did this on purpose (perhaps he doesn't
want to give out his complete address? Who knows)

I call paypal to double check if I can ship to a different address and they say
NO, you can't ship to a different address so I report to the buyer that he
has to make a new payment with the CORRECT address. The buyer refuses.

I can't ship the order to a non valid address (the postal service will refuse
also to do such) so I am forced to make a refund.

AND LOSE MONEY

Now I reverted the order payment from PAID to NOT PAID and order status from
PAID to READY.

Questions

1) BRICKLINK still assumes that the order has been paid, though fully refunded
(acknowledged by BL too), because the amount is in bold characters.
Is this a technical issue? Shouldn't a refunded payment return to NON BOLD
characters?

2) This user was rough, rude and uncooperative. I want to proceed and in 3 days
I will be able to start a NPB. Will Bricklink side with the buyer since he can
show the payment's transaction number, or will bricklink side with me since
that transaction has been fully refunded?

3) Is there a way to report users that have bogus data? This is an Italian user,
I believe BL can surely tell if an american user has a bogus address, but for
an italian one the team should trust an indigenous person?

I understand and agree that BUYERS should be protected the most, but isn't
there too few tools to prevent SELLERS from being scammed/being unable to ship
an order?

Thanks for the time you will spend answering me.
 Author: bigasbricks View Messages Posted By bigasbricks
 Posted: Sep 9, 2021 13:04
 Subject: Re: User trying to scam me
 Viewed: 76 times
 Topic: Help
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Sorry to hear you are having trouble with a buyer. We had someone start a bogus
claim yesterday. Based on our conversations with other sellers on this platform
the scamming from buyers has been increasing at an alarming pace.

I hope your case works out okay for you

In Help, Shintaku writes:
  Hello,

I received an order some days ago from South Korea.
I prepared it and packed it and shipped it in time.

There were inside 155 items for 0,30€ each.
It was delivered as the tracking said so.
But then this happened!
This user started a paypal claim without warning me at all.
He said that 14 items are broken and 8 are missing!
That is utterly false.

Plus, he wants 29.00€ of refund.
Why? If 22*0,30 is 6,60€?

I am really surprised I was never scammed before on bricklink!

Jody
 Author: bigasbricks View Messages Posted By bigasbricks
 Posted: Jul 15, 2021 14:13
 Subject: Re: Pirate Ship - Simple Export Rate
 Viewed: 39 times
 Topic: Shipping
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We have never had issues using them for this service. PayPal has had not issues
with the dual tracking and it held up for us when a claim was made a while back
ago. I would recommend it

In Shipping, cosmicray writes:
  In Shipping, peregrinator writes:
  Anyone have any experience with it?
https://support.pirateship.com/en/articles/3649224-simple-export-rate

Seems like a really good deal, especially for shipping from the USA to Canada.

So I read the PS documentation about this. What you are doing, is sending the
package to a US consolidation address. They replace your US label, with a customs
form and then do freight consolidation to the destination country. They are not
allowing USPS to handle the international transport.

In theory, you end up with two tracking numbers, one from your door to the freight
consolidator, then another to the destination. Currently they provide tracking
to 55 destination countries. They will handle freight consolidation to other
countries, but without destination tracking. HK gets tracking, while PRC does
not. Missing from that list of 55 is Africa. I do not see any African country
on it (not even SA).

I think a valid question (which I cannot answer) is how the payment services
feel about PS as a freight consolidator, and will they accept the dual tracking
number system as proof of delivery.

I believe the prices on that page, are only for the second part of the journey.
You still have to buy USPS for the first part.

Nita Rae

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