Discussion Forum: Messages by Teup (6606)
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 Author: Teup View Messages Posted By Teup
 Posted: Jan 8, 2022 05:07
 Subject: Bricklink calculates VAT incorrectly
 Viewed: 193 times
 Topic: Selling
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Inspired by an incorrect comment yesterday in the EU distance selling call that
shipping costs don't include VAT, I went to check a VAT invoice of my orders
to the UK and yep, I noticed that VAT was only calculated over the item total
and not the shipping costs. This is not right, VAT needs to be calculated over
the grand total. I wonder, could this be the reason for some situations where
people need to pay VAT twice? I don't know what invoices (if any) get attached
when importing into the EU, but if the ex.VAT price of the grand total does not
match with the VAT percentage charged, it is logical that authorities will not
accept it.

I don't know precisely for which countries shipping costs have VAT (I checked
UK, seems yes), but even if there would be a country that doesn't, it would
still be incorrect because S&H charges include handling which is always subject
to VAT. (And sometimes the postage costs are visible on the label, and if that
doesn't match the shipping cost in the invoice, for which no VAT was charged,
that's going to raise some eyebrows)

Or is this just in my store, because I haven't switched on VAT on shipping
costs? (I don't use Bricklink to calculate my VAT, I just entered the correct
shipping prices the way they should be, so I didn't need this feature)
 Author: Teup View Messages Posted By Teup
 Posted: Jan 6, 2022 10:58
 Subject: Re: What am I not getting?
 Viewed: 82 times
 Topic: Selling
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In Selling, kurigan writes:
  I need out of this business so bad, but I need to sell out my inventory first.
As much of it as I can as I still owe money back, plus a promised return on investment,
but the orders I get take too much to fill and I can't keep up. One of everything;
a $3 order takes me on an hour long tour of my inventory. What can I do?

I can't sell things any cheaper and the changing nature of the business has
made it impossible for me to make a liveable income. (Almost) No one places expensive
enough orders that don't take up to large a chunk of my work hours to allow
enough of them through at a time. I take a few orders, calculate the hours it
will take to satisfy them and I have to close the store after only a day or
two, yet I've only sold $100-$200. I've tried adjusting settings like
lot ratios/restrictions, minimum buys, opting out of rebrickable, but to little
to no avail. The more I do to try and encourage simpler orders, bulk buys, etc.
the more inconvenient it becomes to shop my store.

If ya can't tell, I'm at my whit's end and I just need to put it
out there incase there is a life line or something I'm missing that I'd
never find if I kept it to myself. I've been hard at this since 2016, trying
to make this a serious business and every year it gets more difficult. I can't
be the only struggling but how are you all handling it? What am I not getting?

Dave

I don't have time to join in on the discussions on inventory sorting methods
(I strongly prefer catalog based sorting over remark based sorting btw), but
just a remark on another aspect of your issue:

The parts vs lots factor determines to a large extend how labour intensive your
orders are going to be. I have the same number of lots as you do or less, but
5x the stock. The result is that I get bigger orders with fewer lots. So, if,
besides inventory storage, you want to improve the efficiency on the orders side
of things, it's better to buy more of the same stock so you can sell larger
lots.

Warning: That means having fewer lots (unless you just grow!), and that means
fewer buyers, since lot count is very important for drawing buyers. But sometimes
life is better getting less businesss, if it means you make more money per hour
on the orders that you do get.
 Author: Teup View Messages Posted By Teup
 Posted: Jan 6, 2022 10:46
 Subject: Re: In the EU it is legal to charge PayPal costs!
 Viewed: 36 times
 Topic: Selling
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In Selling, 1001bricks writes:
  
  My eventual solution was to just ditch PayPal completely And that happens
to save me a lot of transaction fee money

Agree with almost all of this, but...

* PayPal is 80% our buyers payment mode (our accounting for 2020); I just can't
get rid of 80% of my orders

* As myself as a buyer, I *do* appreciate when I buy (at any place), that PayPal
protects me. The last time I used PayPal protection (2 years ago) it was for
1000€+ order; never shipped, but all refunded. If I'd pay with IBAN, I'd
lose this.

* Some pay using their Credit Card, meaning (here) we pay the bill at the end
of each month, while IBAN and such are immediately debited. This is both a bit
dangerous, sure, but also UBER convenient if you correctly manage this delay.

Sincerely I also dislike it, but it has major pros...

Sylvain

True, it was just my personal solution, not a recommendation for all I understand
why you need PayPal, which is after all a result of how PayPal works - they make
businesses need it. I'm just lucky that I can live without it because I happen
to live in a country where it's not so popular. Outside of Bricklink (most
of my sales), I actually do have PayPal enabled, but luckily only around 5% of
buyers use it.
You wouldn't lose 80% though - I think at least more than half of those would
agree to pay by Stripe's card method. And if Bricklink finally succeeds in
adding the payment methods they've been meaning to add for several years
now, you'd lose even less.

As for protection, true, it's a service and services cost money. But IMO
(again, just my opinion) I prefer the official authorities to protect me rather
than a private business, since A. who checks PayPal? They're not an authority
and their interest is usually to side with the buyer (useful though if you ARE
the buyer, as you said ) and B. I rather have things like protection as a
public service rather than funneling money to some foreign CEOs for keeping us
safe. However, it's probably going to take decades before the police has
a decent way of protecting us online.... (However, once I actually did get my
money back from a foreign scammer once as a result of a police report!)
 Author: Teup View Messages Posted By Teup
 Posted: Jan 6, 2022 10:37
 Subject: Re: Part 15490 - why so expensive?
 Viewed: 80 times
 Topic: Buying
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In Buying, stecre writes:
  Does anyone know why this part commands such high prices in Pearl Gold?

 
Part No: 15490  Name: Minifigure Armor Shoulder Pads with 4 Spikes Pointed
* 
15490 Minifigure Armor Shoulder Pads with 4 Spikes Pointed
Parts: Minifigure, Body Wear {Pearl Gold}

In addition to what others have said, I noticed that these things - shoulder
pads without body armor - are extremely popular in general. Whenever I part out
a pile of a set that has these, in some form or shape, all of them tend to sell
in the first weeks. I guess they're in demand for custom figs, since it allows
you to make a badass warrior while still being able to show a torso with a cool
print.
 Author: Teup View Messages Posted By Teup
 Posted: Jan 5, 2022 19:18
 Subject: Re: In the EU it is legal to charge PayPal costs!
 Viewed: 37 times
 Topic: Selling
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In Selling, SylvainLS writes:
  In Selling, Stellar writes:
  In Selling, Leftoverbricks writes:
  It is often repeated in the forum that charging PayPal costs to the buyer would
be illegal in the EU. I was of that opinion myself.

However, this is not the case.

Yes, Teup generally chimes in in such discussions to remind us

Hi

As far as I can see, there's no immediate violation going on on PayPal's
side - if I recall right the EU directive restricts charging payment processing
fees to a maximum of the actual cost of processing, and then the PayPal
terms in many countries (not the Netherlands ) PayPal restricts this further
by disallowing charging their fees at all. No conflict there - there would be
a conflict if PayPal somehow demanded you to charge more than the actual fees.

However...

It does beg the question what such companies can get away with putting in their
terms. You cannot charge their fees in many countries. You are not even allowed
to speak negatively about PayPal. Yes. I am literally breaking their terms by
expressing my opinion here. You must make PayPal just as visible in your shop
as other payment methods - but if you enable some PayPal plugins in a webshop,
your webshop gets spammed with yellow banners everywhere on your website screaming
"YOU CAN PAY BY PAYPAL!! WHAT IS PAYPAL? CLICK HERE! YOU CAN PAY BY PAYPAL DID
YOU KNOW THAT??? DO IT NOW!" They put stuff in their terms not because it's
fair but simply because they get away with it.

And I have a problem with that. PayPal operates like one of these toxic venture
capital businesses - kill the competition, then go rampant on fees. With these
terms, PayPal found a way to cheat the natural capitalist free market priciple
where the person who decides is the person who pays. At PayPal, the customer
decides, but the shopkeeper pays. PayPal loves screaming everywhere that PayPal
is free, to get as much customers to choose their service as possible. And the
more customers choose it, the more PayPal tightens their grip on businesses and
increase their fees, because shopkeepers have no choice but to offer what the
customer wants. The costs of PayPal are deliberately being hidden in this way.
I recall 2 significant price increases over the years, and what's next? If
they reach their goal of every customer wanting PayPal, they can charge whatever
they like. I once posted a reply on one of their posts on Facebook that they're
actually not free and very expensive compared to other methods, and my comment
was removed and I was banned from commenting anything ever again on their posts.
That is how PayPal works. The truth has to be hidden at all costs.

So, I really like the concept of passing on fees to the customer for the sake
of transparency. As far as I can see it's the only remedy to the problem.
PayPal will be forced to charge a fair fee, just like every other service or
product. Unfortunately, the majority of customers on Bricklink are not used to
this the way we are used to it in the Netherlands (I get transaction fees tagged
on even if I order a pizza here, and I'm fine with it). So the dilemma for
me was whether to charge the fees or whether to match customer expectations.

My eventual solution was to just ditch PayPal completely And that happens
to save me a lot of transaction fee money

My personal opinion: It would be good if governments decided principally what
payment processing is allowed to cost, the same way the Dutch government decides
how much the postal service should cost, even though it's private business.
PayPal is just cheating the system with their hidden cost construction and it
needs to be tackled with policy.
 Author: Teup View Messages Posted By Teup
 Posted: Jan 4, 2022 05:02
 Subject: Re: Links to other sites in a forum posting
 Viewed: 60 times
 Topic: General
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In General, SylvainLS writes:
  In General, crazylegoman writes:
  In General, MiniFigKen writes:
  Has the Bricklink policy to linking to other sites in a post changed? From what
I've heard from banned stores, It used to be that was a no no!!! I recently
came across post(s) linking to a website, instagram and twitter...not the first.
Can this now be done?

The only prohibited links are ones that lead to another site selling any kind
of LEGO brand products. Instagram and Twitter don't do that, so they're
fair game.

David

Links to offensive content are also forbidden.
The help page is there: https://www.bricklink.com/help.asp?helpID=126
and it contains the same thing as the ToS: https://www.bricklink.com/v3/terms_of_service.page

I thought all links are forbidden? Because BL understandably doesn't have
time to moderate the whole www. If some links are allowed, then it would still
be super easy to put some ads on that linked site or social media profile.
 Author: Teup View Messages Posted By Teup
 Posted: Jan 3, 2022 11:01
 Subject: Re: HS CODE
 Viewed: 78 times
 Topic: LANG Nederlands
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In LANG Nederlands, Alico64 writes:
  In LANG Nederlands, TempleOfBricks writes:
  Bij het versturen van Lego naar het buitenland..

Kan iemand mij vertellen welke HS code ik moet invullen op het doaneformulier??

Gr,
Alexander

Hoi Alexander,

Het is niet verplicht om de GN/HS code in te vullen op je CN22 formulier, maar
dit kan wel helpen bij het voorspoedigen bij de douane van het land van import.

Speelgoed van kunststof heeft code 9503 00 35.

Zie o.a. https://www.sendcloud.nl/hs-code-voor-online-retailers/

Bij PostNL zakelijke zendingen is het volgensmij wel verplicht. Ik doe ook altijd
9503 00 35, soms ben ik lui en gebruik ik het ook als een bestelling alleen stickers
of zeilen bevat (dat heeft weer heel andere codes) en tot nu toe gaat alles goed.
 Author: Teup View Messages Posted By Teup
 Posted: Jan 2, 2022 08:42
 Subject: Re: Allow to add shipment options
 Viewed: 38 times
 Topic: Suggestions
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In Suggestions, VJBricks writes:
  In Suggestions, Teup writes:
  In Suggestions, VJBricks writes:
  Hi,

It would be great the have the ability to set shipment options. In Switzerland,
Swiss Post can deliver parcels on Saturday. This implies an additional fee that
a buyer should choose at checkout.

For now, the only way to do this is to define a new dedicated shipment method
with the fee incorporated to the shipment prices. The buyer would have a new
option, beside the other methods, only to receive its parcel on saturday.

In my vision, a seller will set an option with a description and additional fees.
The buyer will have a checkbox to enable the option.

Thanks in advance for your read and I wish you a happy new year.

Regards,

Jey

I see what you mean, but how many shipping methods do you currently have? You
could consider to just, as you say, add separate shipping methods for them. I
don't think it would clutter the customer's interface too much if you
make sure that all the shipping methods that are not relevant are hidden (e.g.
by placing them into the same group so only the cheapest one is displayed, or
by making their specifications mutually exclusive).

I just finish to configure the new methods and this is an abstract of what I've
done :

- Group 1 : Economic shipment (small bubble mailer, oversized small bubble mailer,
big bubble mailer, parcel)
- Group 2 : Priority shipment (small bubble mailer, oversized small bubble mailer,
big bubble mailer, parcel)
- Group 3a : Priority shipment for parcel that can be delivered on Saturdays

- Group 3b : Priority shipment with tracking, for all kind of bubble mailer of
group 2
- Group 4 : Priority shipment with tracking and insurance, for all kind of bubble
mailer of groupe 2

I've setup all this various methods to have constraints on the packaging.
The Swiss Post allow so much options and I tried to apply those options to reduce
the shipping cost.

With options, the buyer would, firstly, choose between Economic and Priority.
And then, if it choose Priority, he will chose the options, like it is able to
do with the tracking and/or insurance.

That sounds very complicated. Not saying you should do the same, but here's
some food for thought: I don't offer any options. I have put all of my 10-or-so
shipping methods into the same group.
Maybe by introducing some of that philosophy into your system you can straighten
things out a bit. Sometimes good service means not "annoying" a buyer with optionss
- they are not as familiar with postal services as you are, so you're in
a fair position to make some of the decisions on their behalf. It's often
not rocket science what buyers want, they usually just want their order in a
decent timeframe at a good price. I would at most offer one rudimentary choice
between very fast expensive shipping and slow cheap shipping if this really is
a meaningful preference that buyers can have.
 Author: Teup View Messages Posted By Teup
 Posted: Jan 2, 2022 07:45
 Subject: Re: Allow to add shipment options
 Viewed: 40 times
 Topic: Suggestions
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In Suggestions, VJBricks writes:
  Hi,

It would be great the have the ability to set shipment options. In Switzerland,
Swiss Post can deliver parcels on Saturday. This implies an additional fee that
a buyer should choose at checkout.

For now, the only way to do this is to define a new dedicated shipment method
with the fee incorporated to the shipment prices. The buyer would have a new
option, beside the other methods, only to receive its parcel on saturday.

In my vision, a seller will set an option with a description and additional fees.
The buyer will have a checkbox to enable the option.

Thanks in advance for your read and I wish you a happy new year.

Regards,

Jey

I see what you mean, but how many shipping methods do you currently have? You
could consider to just, as you say, add separate shipping methods for them. I
don't think it would clutter the customer's interface too much if you
make sure that all the shipping methods that are not relevant are hidden (e.g.
by placing them into the same group so only the cheapest one is displayed, or
by making their specifications mutually exclusive).
 Author: Teup View Messages Posted By Teup
 Posted: Jan 2, 2022 04:34
 Subject: Re: Cancelled payments? Problems with ordering?
 Viewed: 42 times
 Topic: Technical Issues
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In Technical Issues, Stellar writes:
  In Technical Issues, Teup writes:
  Happy new years folks!
I noticed I suddenly have a lot (5) of cancelled payments in my Stripe for 30
and 31 December. Something going wrong at Bricklink? People having difficulty
to place orders? Did anyone else notice a lot of cancelled payments?

If they are different then don't worry, you can see the BL username, so you
can ask them if something went wrong or they were just testing.

Good idea, thanks. They are all American customers. I reached out to them but
only one replied (oddly), saying he indeed changed his mind. So I have no clue
about the others. I think something is going wrong here. Even if they didn't
have technical difficulties placing orders, the fact that they all change their
mind must mean there's a problem somewhere - maybe they are not aware of
added sales tax until the end. That can waste a lot of time.. one of the cancelled
payments was a €160 order. People don't fill a huge cart and then just leave
for fun..
 Author: Teup View Messages Posted By Teup
 Posted: Jan 1, 2022 09:27
 Subject: Re: Winkel sluiten bij 9.900 euro verkoop ?
 Viewed: 73 times
 Topic: LANG Nederlands
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In LANG Nederlands, patpendlego writes:
  In LANG Nederlands, BoekelbriX writes:
  Ik vraag me af of je de verplichte registratie als bedrijf kunt voorkomen door
je winkel "op slot te gooien" bij de stand van EUR 9.900 euro ?
En loopt dit van 01-01 tot 31-12 ?

Want de hobby is leuk en ik heb er veel schik mee, maar een bedrijf oprichten
met alle registraties die daarbij horen, de belastingdienst die precies kan zien
wat je naast je werk nog aan inkomsten genereert, liever niet

Zomaar een gedachte...

Het gaat alleen om 10k verkoop naar andere landen binnen de EU. Dus niet
de verkoop in eigen land of buiten de EU.

Als je tegen de 10k aanzit, hoef je alleen maar de EU landen uit te sluiten en
kan je nog gewoon doorverkopen in eigen land en buiten de EU.

Zoals gezegd moet je inkomen altijd geregistreerd staan. Ik vind het heel
raar dat deze vraag openlijk gesteld wordt en dat er ook dit soort antwoorden
gegeven worden. Tenzij dit een "puur academische" discussie is over een hypothetische
verkoper die gratis zonder winstmarge werkt hebben het hier echt over fraude
van duizenden euro's. Dat is gewoon een misdrijf.
 Author: Teup View Messages Posted By Teup
 Posted: Jan 1, 2022 06:05
 Subject: Re: Cancelled payments? Problems with ordering?
 Viewed: 37 times
 Topic: Technical Issues
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In Technical Issues, Teup writes:
  Happy new years folks!
I noticed I suddenly have a lot (5) of cancelled payments in my Stripe for 30
and 31 December. Something going wrong at Bricklink? People having difficulty
to place orders? Did anyone else notice a lot of cancelled payments?

Actually I just reopened my store, so I can't say how long this has been
going on already..
 Author: Teup View Messages Posted By Teup
 Posted: Jan 1, 2022 06:04
 Subject: Cancelled payments? Problems with ordering?
 Viewed: 95 times
 Topic: Technical Issues
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Happy new years folks!
I noticed I suddenly have a lot (5) of cancelled payments in my Stripe for 30
and 31 December. Something going wrong at Bricklink? People having difficulty
to place orders? Did anyone else notice a lot of cancelled payments?
 Author: Teup View Messages Posted By Teup
 Posted: Dec 31, 2021 14:48
 Subject: Re: I didn´t receive my package...
 Viewed: 77 times
 Topic: Buying
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In Buying, vascofarias writes:
  I didn´t receive my package;
the seller put a wrong adress; he already receive the payment, he knows and he
identified the problem, but he refuses to give my money back;
how can I complain?
to whom?
I want to report this on his profile, but how do I do it?

Sorry to hear that. You paid and the seller did not send the order to you. That
means it's an NSS - a Non Shipping Seller.

From this page you can start the NSS procedure: https://www.bricklink.com/retract.asp

When the seller doesn't resolve the situation and it completes, it gets marked
in their account. 3 NSS results in the seller losing their selling privileges.

Secondly, you can leave negative feedback, which will be visible to future buyers.
Sellers really don't like this, so telling the seller that you will do that
if he doesn't refund, sometimes proves to be a useful way to 'inspire'
the seller to be a little nicer.
 Author: Teup View Messages Posted By Teup
 Posted: Dec 30, 2021 13:09
 Subject: Re: What can we do to remove NSS?
 Viewed: 56 times
 Topic: Problem Order
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In Problem Order, Friend.bricks writes:
  In our store terms and conditions is written that if order is not insured we
are not responsible for damaged or lost shipment. Isn’t it so that, if buyer
requires shipping without tracking and insurance and if we have in our store
terms and conditions written that we are not responsible for lost or damaged
shipments if they are not insured, so if he place an order he agrees with our
terms and conditions and he is accepting that risk of damaged or lost shipment
is on his shoulders?

No. I also believed this in the past, but I was wrong. If your buyer is from
the EU, or AFAIK the UK or US, consumer rights apply to them. This includes not
having these risks in ecommerce. As a seller, you have agreed to the Bricklink
seller terms. If you read them, you'll see it asks you explicitly to respect
consumer rights.

So the NSS is correct. Put yourself in their position: If you bought something
online from a store, and you did not receive anything, I think you'll demand
your money back or receive the item, too? It would be odd to just shrug and move
on.

It's great that you didn't have this problem in the past. That means
that if you simply refund all lost orders, remove the "risky option" from your
store, your customers are going to be much more impressed by the professionalism
of your store, while it hardly costs you anything (after all, it rarely happens).
Everyone profits, so it's a simple solution IMO.
 Author: Teup View Messages Posted By Teup
 Posted: Dec 30, 2021 10:20
 Subject: Re: What the 45 means in Slope 45 ? Resolution
 Viewed: 53 times
 Topic: Catalog
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In Catalog, patpendlego writes:
  LEGO got stuck with the lip height of 1.5870 which does not match e.g. a Plate,
just because they wanted a 45° angle at the start.

No, they didn't want that from the start, it's a logical result. That
lip is simply a panel width. Brick width + panel width = brick height. Removing
one panel width from the bottom of the brick and you're left with a perfect
cube. Then you cut the cube diagonally (=45 degrees) to get the slope.

  Then the next Slope brick (known as Slope 33) was created with the same lip height.
Somehow this got called 33 on BrickLink, but it's not 33° but 31° close enough.

Hmm, I think it's like 26.57 degrees? 2 steps wide and 1 step high, that
gives a tangent of 0.5... calculator says that's 26.57 degrees...
 Author: Teup View Messages Posted By Teup
 Posted: Dec 30, 2021 04:42
 Subject: Re: 10255 Asembly Squar - List of bags
 Viewed: 41 times
 Topic: Help
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In Help, XPete1 writes:
  I bought 10255 in unsealed box and I need to vertify, if I have all bags.

Do you know about some list of the bags from this set?

You can check the weight: 4666g
 Author: Teup View Messages Posted By Teup
 Posted: Dec 29, 2021 11:50
 Subject: Re: When do you contact seller re: missing parts?
 Viewed: 48 times
 Topic: Buying
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In Buying, NedsBrickShop writes:
  I'd like to know people's general approaches as to when they decide to
reach out to sellers about missing/broken/incorrect parts. Based on the sheer
size of the BrickLink catalog, the variations of some parts, the similarities
between some parts and colors, and the proneness of some parts to nearly imperceptible
hairline cracks, it is downright silly to expect every seller to fulfill every
order with 100% accuracy.

It's nice that you are a cooperative and easy going customer, that's
always very nice for a seller! But actually, the above is exactly what you can
expect, if you want to be strict. You buy something, it belongs to you, and you
should get it. And after all, buying individual parts on this platform, you are
paying premium, and knowing variants is part of the job that sellers are getting
paid for.

Even if I sent you a slightly different version of a part than you ordered, I
would send you the correct part. At the very least you should expect to get a
refund. You can't ever under any circumstances be expected to pay money for
things that you did not receive (even if you got wrong parts instead of it).
Even if something is worth 1 cent, I would go and send a refund for that, just
out of principle. No coupon, refund.
 Author: Teup View Messages Posted By Teup
 Posted: Dec 23, 2021 15:28
 Subject: Re: Selling new Lego as used?
 Viewed: 56 times
 Topic: Selling
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In Selling, pitz8008 writes:
  In Selling, 9_lives_bricks writes:
  Hi,

I was wondering if anyone is listing both there new and used Lego as used. I
can see a lot of benefit to it and very little reasons why I shouldn't. Just
wondering if anyone has tried it and how it effected sales.

Thanks

There's numerous reasons why I think this is a horrendous idea. Number 1
being, the more lots people see that you have for sale, the more likely they
are to check out your store.

Yes, if they are different parts. Having many lots draws customers, because the
chance is higher that a part someone is looking for is in a shop. With lots that
are the same part, this chance isn't increased. So that doesn't really
do much.

Plus, the quantities will be small, so that increases the chance that the shop
will be disqualified for not appearing to have enough of a part.

(And if you really wanted to bump lotcount artificially, you could just list
1000 technic pins as separate lots.. )
 Author: Teup View Messages Posted By Teup
 Posted: Dec 23, 2021 04:31
 Subject: Re: YAY. Shop Items Now In Correct Order
 Viewed: 57 times
 Topic: Selling
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In Selling, Shiny_Stuff writes:
  I have been told by long-time sellers that for years and years it was normal
for items to be displayed in the proper order and the random shuffle has only
been occurring for the past few years and nobody knew why. I am glad the shuffle
is gone.

Yeah, that kind of thing seems to happen on Bricklink. Some year or so ago, suddenly
the past list of a part-out got mixed up, and Russell said they were going to
fix this "next week" which was about a year ago. This is still very annoying
every time when doing part-outs, and I hope Bricklink will one day fix this bug
that suddenly came for no reason..
 Author: Teup View Messages Posted By Teup
 Posted: Dec 20, 2021 16:35
 Subject: Re: RRP
 Viewed: 52 times
 Topic: LEGO products
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In LEGO, Poncke writes:
  It is frustrating because it is confusing or misleading. Example: Set cost 50
euro on LEGO, advertised on random website for 45 discounted from 55. I think,
nice 10 euro off, but its 5 euro off.

If I recall correctly, this is against the law starting next year. If you spot
any such stores doing that, you can let them know. From 2022, EU businesses may
only advertise a price discount if the "original" price truly was the original
price they were selling it for for at least a month before the discount. (It's
a Dutch law but if I'm not mistaken it's from a EU directive)
 Author: Teup View Messages Posted By Teup
 Posted: Dec 18, 2021 18:09
 Subject: Re: Issues with placing orders
 Viewed: 60 times
 Topic: Administrative
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Thank you Tanja! Very pleased with the communication and quick solution after
the initial silence. My buyer's order just came in successfully

In Administrative, CE_Tanja writes:
  Dear all,

The issue has been fixed.




In Administrative, CE_Tanja writes:
  Dear all,

We hear you, we are working on the solution and we will let you know as soon
as the issue is fixed!


In Administrative, CE_Tanja writes:
  Dear all,

We are currently working on fixing this issue. The solution is expected to be
delivered on Monday.

The current workaround for sellers is as follows:
Turning off the feature that has 'Handling cost rule' set up or removing
the handling fee settings and manually adding a handling fee. The easiest way
to keep track of this is to leave 1 domestic and 1 foreign shipping method.

We apologize for the inconvenience.

We will keep you updated.
 Author: Teup View Messages Posted By Teup
 Posted: Dec 17, 2021 15:01
 Subject: Re: Winkel sluiten bij 9.900 euro verkoop ?
 Viewed: 118 times
 Topic: LANG Nederlands
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In LANG Nederlands, patpendlego writes:
  In LANG Nederlands, Teup writes:
  In LANG Nederlands, pineBRICKS writes:
  He is selling mostly used parts so that should be okay?
Maybe even sharing his hobby with his partner?

Well you can buy used stuff with the intention of making profit, but yes, technically
if they are selling off their own collection without a significant profit margin
(basically getting spent money back), then it is ok. I guess it would take a
huge amount of space to have a collection that's good for several years of
€20000+ sales but well, some people have the space.. I just know that I don't


Selling your own collection is not seen as income, you can do that only once.

Buying LEGO just to sell it again with the intention to make a profit, that is
income and must be reported. However if the cost of doing so is higher than what
you earn, then not. Obviously you cannot report a loss as income hahaha.

Also an option, yes. But if you're good at something, never do it for free
 Author: Teup View Messages Posted By Teup
 Posted: Dec 17, 2021 14:51
 Subject: Re: CANNOT PLACE ORDER CUSTOMER TOO
 Viewed: 43 times
 Topic: Technical Issues
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In Technical Issues, Luxurybricks writes:
  Hello!

Some customer notified me that they are not able to check out.
They always get the message "Technical Problem".
I tried it by myself on a store from a friend and it doesn't work.

It is not the first time we have these problems.
PLEASE CHECK IT OUT.

Sincerely,
Artur Alaverdyan

I have a customer who's telling me the exact same thing. Hopefully it will
be fixed quickly.
 Author: Teup View Messages Posted By Teup
 Posted: Dec 17, 2021 11:57
 Subject: Re: Winkel sluiten bij 9.900 euro verkoop ?
 Viewed: 62 times
 Topic: LANG Nederlands
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In LANG Nederlands, pineBRICKS writes:
  He is selling mostly used parts so that should be okay?
Maybe even sharing his hobby with his partner?

Well you can buy used stuff with the intention of making profit, but yes, technically
if they are selling off their own collection without a significant profit margin
(basically getting spent money back), then it is ok. I guess it would take a
huge amount of space to have a collection that's good for several years of
€20000+ sales but well, some people have the space.. I just know that I don't

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