| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies Author: | Stuart9 | Posted: | Jul 27, 2021 07:04 | Subject: | Re: is this normal | Viewed: | 64 times | Topic: | Problem Order | |
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| Bad practice and not normal.
We all find that for some inexplicable reason a part is missing on occasions
but I for one always inform the buyer and try to source from someone else so
I don’t let anyone down.
I offer to cancel if they prefer or ask for a few days to source the missing
part/s at my expense.
Most buyers are happy to wait a few days so that the order is complete, they
don’t have to order from another seller and incur extra costs.
In Problem Order, brian7451 writes:
| The seller does not have all the pieces I bought so they ship the package without
telling me and after it is gone they let me know and refund the pieces.
It didn't show as shipped or even packed so I asked that they cancel the
order within 4 minutes of being told and I get told sorry it is already shipped
and if I want to cancel to just reject it and when they get it back I will get
a refund.
Well it is on the other side of the world so that would be well over a month.
What a bad way to do business
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Author: | Stuart9 | Posted: | Jul 26, 2021 17:25 | Subject: | Re: Some parts | Viewed: | 43 times | Topic: | Catalog Identification | |
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In Catalog Identification, Ola12 writes:
| Rounded up a couple of parts that I can't seem to find. Really curious about
the black part with 4 2x2 plates hinged together, logo on the studs. Some of
the rest not Lego for sure but tossed them in when I still bother you for help
once again. The post "feels" Lego but can't find it, the gear-piece as well
but can't locate it.
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Author: | Stuart9 | Posted: | Jul 26, 2021 04:06 | Subject: | Re: Help | Viewed: | 32 times | Topic: | General | |
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| Hope you don’t mind me asking.
Was this a newer buyer or an established one ?
In General, Alang41 writes:
| A buyer orders an order £25. 3 months later complaints 2 small items £3.50 each
item is missing. I can supply 2 more items but I know 100% they were in the order.
If I don’t re issue the parts the buyer demands a full order refund, and then
my 100% feedback will be ruined. What do I do ?? I have put the buyer on my stop
list.
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Author: | Stuart9 | Posted: | Jul 25, 2021 17:45 | Subject: | Re: Window variation | Viewed: | 53 times | Topic: | Catalog Requests | |
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| Thank you, I’ll see if I can get a better image tomorrow and submit.
In Catalog Requests, randyf writes:
| In Catalog Requests, Stuart9 writes:
| Can a note and image be added to show variation ?
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Please upload your image to the entry, and it can be added. After that, I will
add a note to describe the variations.
Cheers,
Randy
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Author: | Stuart9 | Posted: | Jul 25, 2021 17:40 | Subject: | Re: Window variation | Viewed: | 30 times | Topic: | Catalog | |
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| Thank you, request for note and image opened.
In Catalog, randyf writes:
| In Catalog, Stuart9 writes:
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This has two holes
However I have these in red without holes.
Both have fixed glass and hollow studs.
Does this qualify for a separate listing ?
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No.
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