Discussion Forum: Messages by Mistress_Lisa (5123)
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 Author: Mistress_Lisa View Messages Posted By Mistress_Lisa
 Posted: Jul 6, 2021 16:48
 Subject: Re: Anyone else notice this? UK has changed zones
 Viewed: 41 times
 Topic: Shipping
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In Shipping, jennnifer writes:
  In Shipping, Mistress_Lisa writes:
  So I tried to print out a first class international label today. According to
my charts, pulled from the USPS website, the UK is in zone 5, and so a small
package should be $14.49 (commercial rate). Paypal had it as $15.44. So I cancelled
the label, and contacted Paypal to say their zone chart was wrong. They responded
that the rates are set by the USPS, not Paypal. So I tried to print out a label
through the USPS (a pain since I have to copy all the information for the buyer
address). Lo and behold, the rate they were charging me was the retail amount
for zone 9, or $16.25! So even though their chart says the UK is in zone 5,
why did it come out as zone 9??? No, I haven't contacted USPS, since I am
sure it will be a while until I get an answer from them. Just wondered if anyone
else came across this?

Lisa at Brick Dungeon

Yes, I noticed the UK switched zones (and to the $15.44 rate) earlier this year.
I found a chart somewhere that said they were now in Price Group 20 which looks
to be made up just for them.

Jen

Thanks, Jen! Good to know I am not crazy! (well, at least not in this instance)


Lisa
 Author: Mistress_Lisa View Messages Posted By Mistress_Lisa
 Posted: Jul 6, 2021 15:27
 Subject: Anyone else notice this? UK has changed zones
 Viewed: 136 times
 Topic: Shipping
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So I tried to print out a first class international label today. According to
my charts, pulled from the USPS website, the UK is in zone 5, and so a small
package should be $14.49 (commercial rate). Paypal had it as $15.44. So I cancelled
the label, and contacted Paypal to say their zone chart was wrong. They responded
that the rates are set by the USPS, not Paypal. So I tried to print out a label
through the USPS (a pain since I have to copy all the information for the buyer
address). Lo and behold, the rate they were charging me was the retail amount
for zone 9, or $16.25! So even though their chart says the UK is in zone 5,
why did it come out as zone 9??? No, I haven't contacted USPS, since I am
sure it will be a while until I get an answer from them. Just wondered if anyone
else came across this?

Lisa at Brick Dungeon
 Author: Mistress_Lisa View Messages Posted By Mistress_Lisa
 Posted: May 25, 2020 21:28
 Subject: Re: Disable Buyer's Ability to mark order Paid
 Viewed: 43 times
 Topic: Suggestions
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In Suggestions, Heartbricker writes:
  In Suggestions, Heartbricker writes:
  In Suggestions, Mistress_Lisa writes:
  Someone just ordered from me and marked the order paid when I haven't even
sent an invoice yet! But now the line is grayed out, and I am unable to send
an invoice! Why is there even the option for a buyer to mark the order paid?
As a seller, it doesn't matter to me if the numbers are in bold (showing
'paid' since I don't think it is paid until I check Paypal to make
sure it is in my account. (or received the check in the mail or whatever).
Like Scrooge, I don't ship until I have the 'cash in hand', so I
should be the only one to mark it paid. (or the Paypal link, that is fine too,
just not the buyer).

Lisa at Brick Dungeon

Regardless of weather this suggestion is accepted- there is a function that you
can use now in order to 'uncheck' and undo the buyer's action of
marking the payment as sent:
-Go here: https://www.bricklink.com/orderSettings.asp
-Check this box: Separate order payment status from order status
-Then go back to your current orders, the payment status will be separated from
from the status.
-Change the payment status from 'sent' to none
- voila, your order and payment status are reset and you can send an invoice
and the 'paid' box that the buyer checked falsely will be unchecked.

Big thanks to Brickwilbo who thought us this valuable feature which we use daily.

Taught lol

Thank you! I did not know of this feature either. Hey, I learned something today!


Lisa
 Author: Mistress_Lisa View Messages Posted By Mistress_Lisa
 Posted: May 25, 2020 12:26
 Subject: Re: Disable Buyer's Ability to mark order Paid
 Viewed: 44 times
 Topic: Suggestions
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In Suggestions, Teup writes:
  In Suggestions, Mistress_Lisa writes:
  Someone just ordered from me and marked the order paid when I haven't even
sent an invoice yet! But now the line is grayed out, and I am unable to send
an invoice!

I'm pretty sure that's a bug.. buyers can't change the order status
to paid, only sellers or onsite payment can.

  Why is there even the option for a buyer to mark the order paid?
As a seller, it doesn't matter to me if the numbers are in bold (showing
'paid' since I don't think it is paid until I check Paypal to make
sure it is in my account. (or received the check in the mail or whatever).
Like Scrooge, I don't ship until I have the 'cash in hand', so I
should be the only one to mark it paid. (or the Paypal link, that is fine too,
just not the buyer).

Lisa at Brick Dungeon

So.. are you talking about the order status, or about the grand total showing
in bold because the buyer submitted the payment? You'd want to remove the
latter just because you don't need it? Well, I need it.. not everyone
works with PayPal. If buyers send me bank transfers, I need to see that so that
I can ship their order or verify the payment. It's a pretty important feature
to me.

Well, drats. I guess that isn't the solution either. But I have checked my
Paypal account, and there is NO payment from the buyer. And yet, since he marked
it paid, everything is grayed out and I cannot add a shipping amount or send
an invoice! Frustrating!! Okay, so a better solution may be that BrickLink does
NOT gray out the options!!

Lisa
 Author: Mistress_Lisa View Messages Posted By Mistress_Lisa
 Posted: May 25, 2020 11:41
 Subject: Disable Buyer's Ability to mark order Paid
 Viewed: 218 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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Someone just ordered from me and marked the order paid when I haven't even
sent an invoice yet! But now the line is grayed out, and I am unable to send
an invoice! Why is there even the option for a buyer to mark the order paid?
As a seller, it doesn't matter to me if the numbers are in bold (showing
'paid' since I don't think it is paid until I check Paypal to make
sure it is in my account. (or received the check in the mail or whatever).
Like Scrooge, I don't ship until I have the 'cash in hand', so I
should be the only one to mark it paid. (or the Paypal link, that is fine too,
just not the buyer).

Lisa at Brick Dungeon

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