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 Author: Bond View Messages Posted By Bond
 Posted: Jun 16, 2021 11:08
 Subject: Re: New or used? How do you see it?
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 Topic: General
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In General, patpendlego writes:
  In General, Bond writes:
  In General, patpendlego writes:
  New can come from TLG or an official by TLG licensed reseller only.
Any other source is Used. Regardless of stacked or not.

Of course BL's definition is a bit less strict.

A fair argument. That being stated, BL *is* TLG, now that the latter owns and
defines policy for the former. Not to put too fine a point on it, of course.

- Pat (not pending)

Lol. However, BL is not the seller here. Not yet at least

Ah, I see now. I had misconstrued your use of the word 'source'.
 Author: leggodtshop View Messages Posted By leggodtshop
 Posted: Jun 16, 2021 10:52
 Subject: Re: New or used? How do you see it?
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In General, Bond writes:
  In General, patpendlego writes:
  New can come from TLG or an official by TLG licensed reseller only.
Any other source is Used. Regardless of stacked or not.

Of course BL's definition is a bit less strict.

A fair argument. That being stated, BL *is* TLG, now that the latter owns and
defines policy for the former. Not to put too fine a point on it, of course.

- Pat (not pending)

Lol. However, BL is not the seller here. Not yet at least
 Author: Hurt View Messages Posted By Hurt
 Posted: Jun 16, 2021 09:49
 Subject: Re: New or used? How do you see it?
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In General, peregrinator writes:
  In General, gwurst writes:
  In your situation I might ask for a partial refund and then list them as used
but like-new and only stacked once.

BL policy discourages listing items as "like new":
https://www.bricklink.com/help.asp?helpID=102

"Please do not use phrases such as "Like New" or "As New" in the description
of any item, regardless of whether it is being listed as NEW or USED."

I wonder why? It's clear for NEW items to not do this, but for USED ones?
 Author: Bond View Messages Posted By Bond
 Posted: Jun 16, 2021 09:42
 Subject: Re: New or used? How do you see it?
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 Topic: General
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In General, patpendlego writes:
  New can come from TLG or an official by TLG licensed reseller only.
Any other source is Used. Regardless of stacked or not.

Of course BL's definition is a bit less strict.

A fair argument. That being stated, BL *is* TLG, now that the latter owns and
defines policy for the former. Not to put too fine a point on it, of course.

- Pat (not pending)
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Jun 16, 2021 09:38
 Subject: Re: New or used? How do you see it?
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In General, gwurst writes:
  In your situation I might ask for a partial refund and then list them as used
but like-new and only stacked once.

BL policy discourages listing items as "like new":
https://www.bricklink.com/help.asp?helpID=102

"Please do not use phrases such as "Like New" or "As New" in the description
of any item, regardless of whether it is being listed as NEW or USED."
 Author: leggodtshop View Messages Posted By leggodtshop
 Posted: Jun 16, 2021 09:37
 Subject: Re: New or used? How do you see it?
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In General, bricknationtoys writes:
  Just received an order of new parts that were supposed to go into my inventory.
The seller probably tried to be helpful and stacked almost all the parts.
I don't feel I can sell them now as new.

What are your thoughts?

New can come from TLG or an official by TLG licensed reseller only.
Any other source is Used. Regardless of stacked or not.

Of course BL's definition is a bit less strict.
 Author: Bond View Messages Posted By Bond
 Posted: Jun 16, 2021 09:31
 Subject: Re: New or used? How do you see it?
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In General, bricknationtoys writes:
  The seller probably tried to be helpful and stacked almost all the parts.

Or even more frightful, the seller stores their inventory this way while continuing
to list it as new. I only mention this because the sheer number of parts indicated
by the two pics, as well as the fact that a lot of them are small, at least suggests
this. I cannot see any seller with a customer-first mentality taking the extra
time to stack this many parts at the expense of delaying shipment.

For my part, I agree with other commenters on this thread that the parts in questions
have now - however inadvertently - been rendered used. Before I continue, however,
it might be well to highlight BrickLink's current policy regarding New vs
Used parts (https://www.bricklink.com/help.asp?helpID=102):

-----------------------------
* New Parts - Parts are brand new, taken directly from new sets or were purchased
"as new" in another form such as accessory packs or Pick A Brick and have been
handled only for sorting. These parts have never been used in any manner. If
a minifigure or part assembly was originally sold assembled by LEGO, its component
parts after disassembly can also be listed as new.

* Used Parts - Parts which have been previously used and are presumably still
in good, usable condition. If the parts show excessive wear, discoloration, excessive
scratches, other marks,etc. this should be noted in the *Comments* field. Sticker
sheets missing stickers must be listed as Used.
-----------------------------
(Note: I had a devil of a time finding this. A proper quest.)

The one anomaly here that may serve in the seller's favor are the words "have
been handled only for sorting." Can 'handled' entail the act of stacking
for the sole purpose of consolidating shipping space? I realize of course that
the very next sentence reads "These parts have never been used in any manner."
But does 'used' here mean 'connected to another part'? I see
no mention of it, but I welcome correction if I'm mistaken. In the absence
of such clarification, however, it could be construed as circular logic.

Potential Action Items:

For Original Seller (for that matter, any BL seller) - Strongly suggest ceasing
connecting any parts together, new or used, prior to shipping unless buyer requests
such clearly and in writing. Observe what happens otherwise.

For BrickLink (TLG, et al) - Suggest clarification of New parts vs Used parts
to include or exclude stacking for sole purpose of shipping. (Although again,
for my part, I agree that once parts are connected, they are rendered used.)

- Pat (BL ID: Bond)
 Author: gwurst View Messages Posted By gwurst
 Posted: Jun 16, 2021 09:16
 Subject: Re: New or used? How do you see it?
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Technically correct answer - the stacked parts are now used.

My personal opinion - as a buyer (not a reseller) I wouldn't care if I ordered
new parts and got them stacked. I'm buying new for their condition and being
undamaged (other than typical damage from banging-around in a bag). I would
assume most people plan to actually use their pieces, and not plan to display
them in a pile to maintain their "newness".

Again, as a seller as well I understand the rules and do not stack any new parts
I sell. I made the same mistake of stacking new parts when I started selling
until I found-out it was not appreciated.

In your situation I might ask for a partial refund and then list them as used
but like-new and only stacked once.
 Author: tons_of_bricks View Messages Posted By tons_of_bricks
 Posted: Jun 16, 2021 09:03
 Subject: Re: New or used? How do you see it?
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 Topic: General
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In General, bricknationtoys writes:
  Just received an order of new parts that were supposed to go into my inventory.
The seller probably tried to be helpful and stacked almost all the parts.
I don't feel I can sell them now as new.

What are your thoughts?

Is it a newer seller? Maybe it just didn't cross his mind that this shouldn't
be done for new pieces. I know when I started out I wasn't aware at how particular
I should be about new pieces. However, if he isn't a new seller, then he
should definitely know better.

I'd ask for a partial refund for the stacked pieces; maybe 50% of their value
or something along those lines.
 Author: GraysBricks View Messages Posted By GraysBricks
 Posted: Jun 16, 2021 08:09
 Subject: Re: New or used? How do you see it?
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 Topic: General
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In General, bricknationtoys writes:
  Just received an order of new parts that were supposed to go into my inventory.
The seller probably tried to be helpful and stacked almost all the parts.
I don't feel I can sell them now as new.

What are your thoughts?

I agree, anything assembled is used. It shows you are one the good sellers by
asking this question, we have bought from each other a few times and I'll
continue to do so.

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