| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | schili  | | Posted: | Jun 9, 2021 16:48 | | Subject: | US Buyers can't order in Germany | | Viewed: | 162 times | | Topic: | Technical Issues | |
| Hi there,
I'm a seller from germany.
Since last year i get some feedback from US-buyers, they can't order in my
store. They get a popup window in ordering process "seller does not ship to US
state ..." (here Maine, California).
In my settings i only see "sending to 100% of all countries worldwide". Where
is a setting for single US states? Interesting also that states like Florida,
Colombia are still working. Is there any tax setting missing?
Hope somebody can help me.
Attached a screenshot from a buyer.
Regards
Stefan
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| Author: | BricksterXD | | Posted: | Jun 9, 2021 09:49 | | Subject: | Bricklink API error | | Viewed: | 92 times | | Topic: | Technical Issues | |
| According to a customer attempting to buy from my store, they are unable to send
an order due to a Bricklink API error.
Speaking with said individual I've ruled out any other factor including a
possibility it could be something to do with PayPal.
I just realised today that the error might lie in the fact that I have an option
turned on in my store disallowing anyone with negative feedback from buying from
my store.
Does this include someone with 0 feedback, or is it purely individuals with a
negative score?
I know I may be asking a question with an obvious answer, but I'd like to
rule out the possibility that it's an error on my end.
Thank you.
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| Author: | The_Toy_Planet | | Posted: | Jun 9, 2021 05:23 | | Subject: | System Error Message | | Viewed: | 48 times | | Topic: | Technical Issues | |
| Hi,
We are a seller and are having a problem with buyers not being able to check
out. We are getting a lot of messages from them saying this -
I am trying to place an order but keep getting a 'System Error' message
on the Shopping Cart page. I am buying from others at the same time and having
no problems.
Please can anyone help !
Many Thanks
Bev
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| Author: | Bricklanta | | Posted: | Jun 8, 2021 10:53 | | Subject: | Set names appearing with HTML codes in Inv | | Viewed: | 77 times | | Topic: | Technical Issues | |
| I have 2 sets showing up with HTML codes in place of the apostrophe in My Inventory.
This is not the case for all my sets with an apostrophe.
Emma's Shopping Play Cube - 41409
Emma's Tourist Kiosk - 41098
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| Author: | gargar | | Posted: | Jun 8, 2021 02:26 | | Subject: | Order summary just keeps spinning | | Viewed: | 65 times | | Topic: | Technical Issues | |
| Hi there,
Listed my first and currently only item for sale. I have no idea why but I ain't
getting an order summery even when logging from a friend's account even thought
the IP is different. The order summery just keeps spinning forever. I have no
idea what is wrong. Shipping method is fully configured. Something is obviously
wrong, but what? Any help welcome.
Thanks!
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| Author: | C0lsanders_ | | Posted: | Jun 7, 2021 16:01 | | Subject: | Orders pages not saving old/new preference | | Viewed: | 41 times | | Topic: | Technical Issues | |
| Recently, my orders pages(both personal and seller) do not save, even temporarily,
my preference for the old version. I will select "view classic version", will
click away (or just re-select that order page from the top), and it will be back
at the new version. Previously, I would set it as classic, and it would be good
until I cleared the browser history. Now, it won't even save within the session.
I will say I did just (not by choice) update to Firefox 89. 89 broke a bunch
of stuff, and this simply may be another thing. I would still like to know of
course if there is a fix, or something known about the issue.
Thanks,
Miles (C0lsanders_)
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| Author: | DoctorBadger | | Posted: | Jun 6, 2021 14:00 | | Subject: | can't login to bl from studio | | Viewed: | 28 times | | Topic: | Technical Issues | |
| I get the message 'temporarily available due to server maintenance' every
time I try to login. I can login through the browser. I can't download sets-
it says I have the wrong set number.
Robin
Any help would be welcome
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| Author: | LocoPorLego | | Posted: | Jun 4, 2021 14:03 | | Subject: | Buyer can not proceed to checkout... | | Viewed: | 101 times | | Topic: | Technical Issues | |
| Buyer says this is the message when they attempt to checkout
"Your items do not meet seller's package dimension requirement. Please remove
some items from your cart.
Max weight: 150 oz
Length + Girth: 150 in
If the seller has authorized you to bypass, enter bypass password"
I do not have dimension requirements, or a byepass password. I have no idea what
BrickLink is doing/wants/how to remedy this issue. Anyone have a helpful tips?
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| Author: | starbeanie | | Posted: | Jun 3, 2021 09:31 | | Subject: | UK Checkout issue | | Viewed: | 69 times | | Topic: | Technical Issues | |
| Any idea's about why the yellow box is appearing when UK buyers are trying
to checkout from my store?
I haven't changed any of my shipping methods or terms lately.
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| Author: | tec | | Posted: | Jun 2, 2021 13:07 | | Subject: | lost button in Add to Wanted List | | Viewed: | 51 times | | Topic: | Technical Issues | |
| When you have many lists, there's a scroll mechanism that kills the right
side: it goes out of the window. then disappear. so you lose the button and the
relevant data. see pics
Notice how the recent lists always show last, bottom of list, I think the user
probably will need to scroll down there.
To counter this, I suggest to disable the scrollbar on right side, and make the
list scrollable, alone.
Or
Glue the right side in place, so it doesn't move while the rest does.
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