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 Author: yorbrick View Messages Posted By yorbrick
 Posted: May 26, 2020 04:47
 Subject: Don't show impossible discounts
 Viewed: 241 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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Why does bricklink show this? A simple IF statement could be used to only show
a discount when it is possible for a buyer to achieve. Then it doesn't make
the store look stupid by offering discounts that a buyer cannot possibly take
advantage of.
 
 Author: Vosblokjes View Messages Posted By Vosblokjes
 Posted: May 26, 2020 04:33
 Subject: Re: Disable Buyer's Ability to mark order Paid
 Viewed: 28 times
 Topic: Suggestions
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In Suggestions, Teup writes:
  In Suggestions, SezaR writes:
  In Suggestions, Teup writes:
  In Suggestions, SezaR writes:
  In Suggestions, sparesleftovers writes:
  In Suggestions, SezaR writes:
  
  - Buyer placed an order and made a payment without getting an invoice

Hmmmm, so the buyer paid (via PayPal offsite) without getting an invoice? How?
How was he even able to pay you?

He used the email address of my store, which is the wrong address anyway.

Yes great! That is what I did too, because one buyer paid a wrong amount (ex.
$50 Canadian dollars instead of $50 American dollars) another buyer decided to
pay via friends and family,...
I changed the email of my PayPal and now buyers cannot mess up with payment.

They can't? When they send it, isn't it up to you to figure out how to
collect it?

No it is not! If they send it to a wrong email address, I would not even get
any notification that they paid. So I send them a remiander to pay and if buyer
says he paid, I would request more information....and then explain that they
were supposed to pay via PayPal onsite as instructed and this is the only payment
method I accept. I believe mostly would understand their mistake but if they
insist, NPB is upon them

Well seems the system works differently here... it's kind of up to the seller
to figure out how to claim it. If the alias system would work properly that would
be no problem, but right now I don't know how to fix this.


Why is it up to the seller to figure it out?
Buyer sends to an incorrect address, nothing the seller can do about that. The
buyer should contact PayPal about it.
When payment is done to an address that PayPal doesn't know, a mail is send
to that address from PayPal and the receiver can open up an account with PayPal
and claim the money. When the address doesn't exist the mail with bounce,
but PayPal doesn't do anything with that. Only after the money hasn't
been claimed for a period of time (that can be the 2 months mentioned below)
it will be returned to the sender of the money.

  
  
  I wish the payment would simply bounce, but unfortunately it doesn't...

If you send a payment to an email address that is not associated to any PayPal
account, you can easily request a refund from PayPal. It should easily work.
Am I missing something?

I don't think it can be cancelled like that.. I rememeber I once had to wait
2 months with a buyer for their payment to finally bounce, so they could send
it again. Not really an acceptable situation, because you'll just have to
hope the buyer is trustworthy. But as usual PayPal does everything for the buyer
and nothing for the seller.


Seller can't cancel that transaction, he is no participent in it. Buyer should
contact PayPal to get it cancelled. And why wait for it to bounce? Buyer could
have send the money to the correct address right away. It's the buyers choice
to wait, no obligtion.
 Author: bje View Messages Posted By bje
 Posted: May 26, 2020 04:00
 Subject: Re: Comments during instant Checkout
 Viewed: 41 times
 Topic: Suggestions
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In Suggestions, Teup writes:
  In Suggestions, BHamBricks writes:
  I recently decided to add instant checkout to my store. I received my first
ever neutral feedback because I didn't include a note as requested in the
buyer's comment section. My suggestion is to add the buyer's comments
section on the sellers invoice (like it always has been on the invoice when an
invoice was requested). There is no buyer's comments section on the email
I receive notifying me that an order has been placed. In this instance, this
caused an unpleasant experience for the buyer.

Did you put the BUYERCOMMENTS in your template? Then it should work.

Not even sure how you managed to have a different invoice for IC than for manual?
I wish there was a INSTANTCHECKOUT-EQ conditional macro tag to handle that, but
there isn't...

https://www.bricklink.com/v2/mystore/message_templates.page

The one you want to edit is "Purchase Confirmation", that is supposedly an invoice
you issue for instant checkout. I am thinking of adding some lines to that so
it can serve as a sort of an invoice and a receipt in one, or well, just something
better than basically telling the buyer he has ordered a thing from somewhere
with not even a thank you for the payment and no terms.

You of course cannot edit the header and call the thing an invoice, grrr
 Author: Teup View Messages Posted By Teup
 Posted: May 26, 2020 03:49
 Subject: Re: Comments during instant Checkout
 Viewed: 41 times
 Topic: Suggestions
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In Suggestions, BHamBricks writes:
  I recently decided to add instant checkout to my store. I received my first
ever neutral feedback because I didn't include a note as requested in the
buyer's comment section. My suggestion is to add the buyer's comments
section on the sellers invoice (like it always has been on the invoice when an
invoice was requested). There is no buyer's comments section on the email
I receive notifying me that an order has been placed. In this instance, this
caused an unpleasant experience for the buyer.

Did you put the BUYERCOMMENTS in your template? Then it should work.

Not even sure how you managed to have a different invoice for IC than for manual?
I wish there was a INSTANTCHECKOUT-EQ conditional macro tag to handle that, but
there isn't...
 Author: Teup View Messages Posted By Teup
 Posted: May 26, 2020 03:40
 Subject: Re: Disable Buyer's Ability to mark order Paid
 Viewed: 36 times
 Topic: Suggestions
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In Suggestions, SezaR writes:
  In Suggestions, Teup writes:
  In Suggestions, SezaR writes:
  In Suggestions, sparesleftovers writes:
  In Suggestions, SezaR writes:
  
  - Buyer placed an order and made a payment without getting an invoice

Hmmmm, so the buyer paid (via PayPal offsite) without getting an invoice? How?
How was he even able to pay you?

He used the email address of my store, which is the wrong address anyway.

Yes great! That is what I did too, because one buyer paid a wrong amount (ex.
$50 Canadian dollars instead of $50 American dollars) another buyer decided to
pay via friends and family,...
I changed the email of my PayPal and now buyers cannot mess up with payment.

They can't? When they send it, isn't it up to you to figure out how to
collect it?

No it is not! If they send it to a wrong email address, I would not even get
any notification that they paid. So I send them a remiander to pay and if buyer
says he paid, I would request more information....and then explain that they
were supposed to pay via PayPal onsite as instructed and this is the only payment
method I accept. I believe mostly would understand their mistake but if they
insist, NPB is upon them

Well seems the system works differently here... it's kind of up to the seller
to figure out how to claim it. If the alias system would work properly that would
be no problem, but right now I don't know how to fix this.

  
  I wish the payment would simply bounce, but unfortunately it doesn't...

If you send a payment to an email address that is not associated to any PayPal
account, you can easily request a refund from PayPal. It should easily work.
Am I missing something?

I don't think it can be cancelled like that.. I rememeber I once had to wait
2 months with a buyer for their payment to finally bounce, so they could send
it again. Not really an acceptable situation, because you'll just have to
hope the buyer is trustworthy. But as usual PayPal does everything for the buyer
and nothing for the seller.

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