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| Author: | Admin_Russell  | | Posted: | May 25, 2020 13:02 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 91 times | | Topic: | Suggestions | |
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BrickLink
ID CardAdmin_Russell
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Location:  USA, California |
| Member Since |
Contact |
Type |
Status |
| May 9, 2017 |
 |
Admin |
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| BrickLink Administrator |
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| In Suggestions, Mistress_Lisa writes:
| | In Suggestions, Teup writes:
| | In Suggestions, Mistress_Lisa writes:
| | Someone just ordered from me and marked the order paid when I haven't even
sent an invoice yet! But now the line is grayed out, and I am unable to send
an invoice!
|
I'm pretty sure that's a bug.. buyers can't change the order status
to paid, only sellers or onsite payment can.
| | Why is there even the option for a buyer to mark the order paid?
As a seller, it doesn't matter to me if the numbers are in bold (showing
'paid' since I don't think it is paid until I check Paypal to make
sure it is in my account. (or received the check in the mail or whatever).
Like Scrooge, I don't ship until I have the 'cash in hand', so I
should be the only one to mark it paid. (or the Paypal link, that is fine too,
just not the buyer).
Lisa at Brick Dungeon
|
So.. are you talking about the order status, or about the grand total showing
in bold because the buyer submitted the payment? You'd want to remove the
latter just because you don't need it?  Well, I need it.. not everyone
works with PayPal. If buyers send me bank transfers, I need to see that so that
I can ship their order or verify the payment. It's a pretty important feature
to me.
|
Well, drats. I guess that isn't the solution either. But I have checked my
Paypal account, and there is NO payment from the buyer. And yet, since he marked
it paid, everything is grayed out and I cannot add a shipping amount or send
an invoice! Frustrating!! Okay, so a better solution may be that BrickLink does
NOT gray out the options!!
Lisa
|
Hi Lisa,
You should be able to send an invoice. One of the changes we made last week was
to allow an invoice regardless of order status:
https://www.bricklink.com/message.asp?ID=1198619
(7) b. Sellers can send an invoice independent of order status
This has also been reverted to the way it was originally. And sending an invoice
will not automatically change the Order Status.
So if you can't send an invoice, that's a bug and we'll need to get
it fixed.
Regarding being able to change the charges on an order after the order has been
paid, this is something we did not revert last week, and a number of sellers
have come forward with situations where they still would like to use this option.
I will gather up these comments and re-open this issue with the team this coming
week to see if we can be more flexible.
Although, my understanding of the "Paid" status would be that the seller would
have to mark it as paid, or it would be marked as paid as a result of an onsite
payment transaction. I would not consider a buyer marking something as "Paid"
as something that should limit the seller's options in any way. Maybe there
is some confusion on this depending on whether the seller has enabled the option
of separating payment status from order status.
Also, and I extend this to anyone who has an order status that is stuck for whatever
reason. Please contact me and I will change the order status for you manually.
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| Author: | Teup | | Posted: | May 25, 2020 12:37 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 46 times | | Topic: | Suggestions | |
|
| In Suggestions, Mistress_Lisa writes:
| | In Suggestions, Teup writes:
| | In Suggestions, Mistress_Lisa writes:
| | Someone just ordered from me and marked the order paid when I haven't even
sent an invoice yet! But now the line is grayed out, and I am unable to send
an invoice!
|
I'm pretty sure that's a bug.. buyers can't change the order status
to paid, only sellers or onsite payment can.
| | Why is there even the option for a buyer to mark the order paid?
As a seller, it doesn't matter to me if the numbers are in bold (showing
'paid' since I don't think it is paid until I check Paypal to make
sure it is in my account. (or received the check in the mail or whatever).
Like Scrooge, I don't ship until I have the 'cash in hand', so I
should be the only one to mark it paid. (or the Paypal link, that is fine too,
just not the buyer).
Lisa at Brick Dungeon
|
So.. are you talking about the order status, or about the grand total showing
in bold because the buyer submitted the payment? You'd want to remove the
latter just because you don't need it? Well, I need it.. not everyone
works with PayPal. If buyers send me bank transfers, I need to see that so that
I can ship their order or verify the payment. It's a pretty important feature
to me.
|
Well, drats. I guess that isn't the solution either. But I have checked my
Paypal account, and there is NO payment from the buyer. And yet, since he marked
it paid, everything is grayed out and I cannot add a shipping amount or send
an invoice! Frustrating!! Okay, so a better solution may be that BrickLink does
NOT gray out the options!!
Lisa
|
Oh, wait a sec, I've been talking about that with the developers, the idea
was to disallow any changes after the buyer paid, to which I said "sure, why
not"... but I didn't realise that perhaps they meant "when the buyer marks
the order as paid" and not "when an onsite payment is received and the order
status is updated to paid".
In that case, yeah, this is a good point. Something needs to be done about it,
because right now the buyer can just mark that they've paid at any point.
This should probably be disabled on the buyer's side until an invoice is
sent - either manually or generated by IC. From what I can see, this way it would
be OK to keep that new rule of barring changes after the buyer indicates paid.
Although it needs to be verified with other sellers..
|
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| Author: | Mistress_Lisa | | Posted: | May 25, 2020 12:26 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 44 times | | Topic: | Suggestions | |
|
| In Suggestions, Teup writes:
| | In Suggestions, Mistress_Lisa writes:
| | Someone just ordered from me and marked the order paid when I haven't even
sent an invoice yet! But now the line is grayed out, and I am unable to send
an invoice!
|
I'm pretty sure that's a bug.. buyers can't change the order status
to paid, only sellers or onsite payment can.
| | Why is there even the option for a buyer to mark the order paid?
As a seller, it doesn't matter to me if the numbers are in bold (showing
'paid' since I don't think it is paid until I check Paypal to make
sure it is in my account. (or received the check in the mail or whatever).
Like Scrooge, I don't ship until I have the 'cash in hand', so I
should be the only one to mark it paid. (or the Paypal link, that is fine too,
just not the buyer).
Lisa at Brick Dungeon
|
So.. are you talking about the order status, or about the grand total showing
in bold because the buyer submitted the payment? You'd want to remove the
latter just because you don't need it? Well, I need it.. not everyone
works with PayPal. If buyers send me bank transfers, I need to see that so that
I can ship their order or verify the payment. It's a pretty important feature
to me.
|
Well, drats. I guess that isn't the solution either. But I have checked my
Paypal account, and there is NO payment from the buyer. And yet, since he marked
it paid, everything is grayed out and I cannot add a shipping amount or send
an invoice! Frustrating!! Okay, so a better solution may be that BrickLink does
NOT gray out the options!!
Lisa
|
|
| Author: | Andrsv | | Posted: | May 25, 2020 12:20 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 42 times | | Topic: | Suggestions | |
|
| In Suggestions, StarBrick writes:
| | In Suggestions, Mistress_Lisa writes:
As a buyer, I use the 'paid' option to inform my seller I have paid for
the order.
Usefull for non-instant-checkout sellers!
|
Me too
|
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| Author: | Teup | | Posted: | May 25, 2020 12:00 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 47 times | | Topic: | Suggestions | |
|
| In Suggestions, Mistress_Lisa writes:
| | Someone just ordered from me and marked the order paid when I haven't even
sent an invoice yet! But now the line is grayed out, and I am unable to send
an invoice!
|
I'm pretty sure that's a bug.. buyers can't change the order status
to paid, only sellers or onsite payment can.
| | Why is there even the option for a buyer to mark the order paid?
As a seller, it doesn't matter to me if the numbers are in bold (showing
'paid' since I don't think it is paid until I check Paypal to make
sure it is in my account. (or received the check in the mail or whatever).
Like Scrooge, I don't ship until I have the 'cash in hand', so I
should be the only one to mark it paid. (or the Paypal link, that is fine too,
just not the buyer).
Lisa at Brick Dungeon
|
So.. are you talking about the order status, or about the grand total showing
in bold because the buyer submitted the payment? You'd want to remove the
latter just because you don't need it? Well, I need it.. not everyone
works with PayPal. If buyers send me bank transfers, I need to see that so that
I can ship their order or verify the payment. It's a pretty important feature
to me.
|
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| Author: | StarBrick | | Posted: | May 25, 2020 11:58 | | Subject: | Re: Disable Buyer's Ability to mark order Paid | | Viewed: | 50 times | | Topic: | Suggestions | |
|
| In Suggestions, Mistress_Lisa writes:
As a buyer, I use the 'paid' option to inform my seller I have paid for
the order.
Usefull for non-instant-checkout sellers!
|
|
| Author: | Mistress_Lisa | | Posted: | May 25, 2020 11:41 | | Subject: | Disable Buyer's Ability to mark order Paid | | Viewed: | 218 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| Someone just ordered from me and marked the order paid when I haven't even
sent an invoice yet! But now the line is grayed out, and I am unable to send
an invoice! Why is there even the option for a buyer to mark the order paid?
As a seller, it doesn't matter to me if the numbers are in bold (showing
'paid' since I don't think it is paid until I check Paypal to make
sure it is in my account. (or received the check in the mail or whatever).
Like Scrooge, I don't ship until I have the 'cash in hand', so I
should be the only one to mark it paid. (or the Paypal link, that is fine too,
just not the buyer).
Lisa at Brick Dungeon
|
|
| Author: | superchicken77 | | Posted: | May 25, 2020 09:29 | | Subject: | Re: Best way to inventory | | Viewed: | 41 times | | Topic: | Suggestions | |
|
| You can also add to your store and keep it closed. There are other sites for
personal inventory management if that's what your end goal is.
In Suggestions, bobbyworld writes:
| | Hello I am having a small problem. I was wandering if there was a best way to
inventory all my parts I have without putting them into a store? The problem
I am having is I keep reordering parts over and over I already have. My next
question would I be able to compare my wanted list to parts inventory I got already?
Thanks
|
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| Author: | Brick546 | | Posted: | May 25, 2020 09:20 | | Subject: | Re: Best way to inventory | | Viewed: | 43 times | | Topic: | Suggestions | |
|
| In Suggestions, bobbyworld writes:
| | Hello I am having a small problem. I was wandering if there was a best way to
inventory all my parts I have without putting them into a store? The problem
I am having is I keep reordering parts over and over I already have. My next
question would I be able to compare my wanted list to parts inventory I got already?
Thanks
|
Howdy.
It took me a long time to start my store as I was wondering how to overcome these
types of questions. The simple fix is you have the option to add to a stockroom
or not. So anything I am happy to sell has no stockroom. Anything I need to come
back to Stockroom A, anything I certainly do not want to sell Stockroom B. To
throw a curve ball in anything that I want to keep but am happy to sell for the
right price , I price accordingly.
Your second question is answered by doing it this way in the first place. You
can then simply order stock that you do not have and it will not order what you
have either in store or in stockroom.
Cheers,
Adam
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