| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | Leftoverbricks  | | Posted: | Apr 23, 2020 11:07 | | Subject: | @Admin: please promote the Stud.io forum | | Viewed: | 81 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| The last couple of weeks we've seen an increasing number of forum posts from
new members with questions about how to use Stud.io.
@Bricklink: Please take some effort to make it more clear that when working in
Stud.io, there's a special forum dedicated to those questions so we won't
have to deal with it here.
I know SilvainS is happy to respond to the questions but the BL forum is not
really the place for it.
Thanks.
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| Author: | atkk | | Posted: | Apr 20, 2020 13:16 | | Subject: | Order Item Removal Request | | Viewed: | 63 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| Hello,
Can a link for "Order Item Removal Request" please be added to the page for when
a seller view's an order, so that it can be found much easier.
Thanks
Andre
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| Author: | JWBDolphins | | Posted: | Apr 19, 2020 22:25 | | Subject: | Stud.io panning suggestion | | Viewed: | 40 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| One preference that I think might be useful to add to Studio is the ability to
have the Viewpoint move towards where the Mouse is located as you Zoom In or
Zoom Out (using the mouse roller for example.)
Panning the screen does not work very well for me (my mouse roller button is
twitchy) which makes me have to Pan the screen using 2 hands. There may be a
good CAD reason Not to do this, but if you could move the mouse over an area
and have zooming in and out zero in on the location of the mouse, having that
preference I think that would be handy. Basically Mimic the way the big online
Map programs work.
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| Author: | JWBDolphins | | Posted: | Apr 19, 2020 22:04 | | Subject: | A few more Preference options | | Viewed: | 95 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| Here are a couple Preference options I'm suggesting be considered.
First, when I open one of my Wanted Lists, it Always defaults to 25 items per
page. Most of my Wanted Lists are larger than that and I have to Change the
default size every time (so that I can see everything on 1 screen). With internet
speeds the way they are today, 100 items pop up quickly. I would like to see
the number of items per page be an option that is remembered. (In fact, in general
I would like to see number of items per page be a preference saved across Bricklink.)
Secondly, along these lines, I would like to see a few more preferences saved
when I select a part. Specifically, a lot of times I have to click "More Options"
and I always have to select "Seller Location". I would like to see both of those
as saved options so I don't have to select them every time I bring up a new
part.
Thanks for your consideration!
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| Author: | Ctbyrne | | Posted: | Apr 17, 2020 13:21 | | Subject: | Merge unshipped orders | | Viewed: | 102 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| At least once each day, I have a buyer who either places a second order and pays
for shipping a second time or emails about needing to make an addition to their
paid order.
I'd like to suggest a new feature be worked into the checkout process. If
a buyer places an order in a store which they currently have another order that
is not in the Packed, Shipped, Received, or Completed status, the orders either
be combined or flagged in some way to alert the seller. If would also be helpful
if the checkout of the second order took into consideration any postage already
paid on the first order.
I keep my domestic shipping simple. Spend up to $50, pay $5 postage. Spend $50-$100,
pay $10 postage. Spend over $100, get free shipping. On a system like mine, it
would be very easy to recognize if the buyer needs to pay more in postage, has
already paid enough, or would potentially get a discount back from postage already
paid.
The buyer shouldn't have to do any extra work if they want to order more
from a store that hasn't yet shipped their order. And I'm getting a little
tired of issuing duplicate postage refunds and checking to see if a buyer has
another order. What may be a few hours later for a buyer could be another page
for the seller.
Chris
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| Author: | Wolffe72 | | Posted: | Apr 16, 2020 09:18 | | Subject: | Buyer Lock In | | Viewed: | 220 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| I'm relatively new here, but I have about 10 purchase orders completed and
on-the-go right now. I'm not finding Bricklink overly intuitive to be honest
but I haven't goofed since my first order.
So I understand committing to a purchase. As soon as I place an order I take
the seller's item off the market which means a potential lost sale (or more
likely a delayed sale) if I don't follow through.
However, as a buyer, I now find myself in a position where I've committed
to purchase something from a non-responding seller. It has been a week and I
haven't heard a single response. The store's terms do not mention anything
about possible slow response times. I'll consider this my second goof because
I didn't pay attention to the fact that the store also had no selling history
(only purchase history). Fine.
So now I can post an NRS in an attempt to cancel my order -- but now my understanding
is that I have to wait another 2 weeks for it to be truly cancelled! There is
a really good chance that I'll miss out on picking up this item at a reasonable
price from another store during that time. If the seller doesn't come through,
I might now have to spend a lot more to get this item. On the other hand, if
I choose to buy from someone else the original seller could come in at the 11th-hour
and still ding me as a non-paying buyer (at least that's my assumption on
how this works). Right now, I'm thinking I should just take that chance.
Unlike the store who has potentially limitless buyers, item availability is
*definitely* limited and prices just tend to go up over time.
Personally, I think that if a seller doesn't respond within a minimum time
(and I think a week is plenty) a buyer should be given the option to simply cancel.
Maybe it's something the store could configure so buyers can be made aware
of stores that are not managed frequently. If the seller has at least acknowledged
the buyer during that time, then perhaps different rules could apply.
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| Author: | RagingR2 | | Posted: | Apr 12, 2020 07:33 | | Subject: | How to flag incomplete items | | Viewed: | 179 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| Hi there,
Maybe this idea has been launched by other people.
But I regularly come across items that are not labeled as "incomplete", therefore
at first glance you assume they are complete, but reading the description you
quickly discover the item is not complete (i.e. "missing minifigs and weapons,
otherwise complete"). Which I would argue, is clearly a case of *not complete*.
As a user I would like 1) to be able to quickly filter these offerings out, but
of course this all depends on the seller correctly labeling his offering, and
therefore 2) I would like a quick option to flag such items.
Frankly, I think it's pretty unacceptable to have sellers keep labeling their
items as "complete" when clearly they are not. This is just a sneaky way to mislead
people, or in the "least worst" case, a way to make your item pop up on top of
a search query when really, it shouldn't be there. I don't want to see
your incomplete items when I am searching for complete ones.
N.B. Of course I read descriptions before I read them. But this becomes increadibly
tedious when you are searching for multiple items. And frankly, this shouldn't
be necessary to check for completeness since there is a filter for that, and
it kinda bugs me that sellers are trying to circumvent this system.
Is there a way to fix this that I am missing? Or could something be implemented.
Greetings,
RaginR2
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| Author: | infinibrix | | Posted: | Apr 12, 2020 06:55 | | Subject: | Just an idea about Neutral Feedback! | | Viewed: | 246 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| The topic of Neutral feedback and how they are seen as minor negatives comes
up
quite a lot and although I’m sure this idea may not go down well with some....
I think one interesting concept could be to make it so that after 3 months any
feedback
that has not been left automatically turns into a Neutral which would probably
mean about 30% of any sellers feedback will no doubt be made up of Neutrals which
might then make leaving a manual Neutral seem less Negative and more acceptable
for a buyer to submit and for a seller to receive?
A seller could say why should I have to accept receiving Neutrals just because
a buyer couldn’t be bothered to leave feedback but firstly you have to remember
that the same situation will occur for everyone so that shouldn’t matter too
much especially if Neutral is more commonly expected however my theory is that
those customers that are particularly happy with their order be that because
it shipped quickly, well packaged, great parts, no fees, reasonable shipping
cost etc, etc.. are much more likely to WANT to let the seller know its arrived
and they are very happy with everything.
If a customer is left pondering because they are disgruntled about a couple of
things they may then be more inclined to leave Neutral or let it turn to a Neutral
automatically rather than leaving the usual somewhat less than deserved Positive
rating!
My other theory is that you may actually get more people choosing to leave feedback
in the first place because they may not want the seller to receive an automated
Neutral from them but on the other hand this option allows those buyers that
don’t want to leave feedback for a seller who delivered a less than perfect transaction
the option to allow it to just turn to a Neutral.
If you think about it every transaction would be destined to become a Neutral
feedback and only those that specifically choose to give Positive or Negative
will change that eventuality which would probably make more sense?
Therefore two sellers with 100 feedback instead of looking almost identical may
end up looking very different based on their overall performance:-
Seller A:- 70 Positive, 30 Neutral, 0 Negative
Seller B:- 55 Positive, 45 Neutral, 0 Negative
Or at least that’s the theory if you go by the law of averages when it comes
to those that don’t leave any feedback and then add to that all those who had
previously been holding back with giving sellers a Neutral rating!
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| Author: | bb128024 | | Posted: | Apr 10, 2020 12:55 | | Subject: | Wanted List Color Choices Wording vs Catalog | | Viewed: | 55 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| When you look an item up it has a choice of color: "not applicable". This defines
a item of unknown color. When you chose "not applicable" in the wanted list
it looks like it shows all colors. Instead of using the wording "not applicable"
in the wanted list use the wording of all colors??? But then how would you chose
all colors for the wanted list? Thank You. How can you easily chose more than
1 color instead of what is now an separate entry on the wanted list.
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| Author: | Erikmax | | Posted: | Apr 10, 2020 05:30 | | Subject: | Automatic feedback | | Viewed: | 213 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| Please don't blame me for bringing up the following suggestion, it might
be a sensitive issue. I don't know if this suggestion has been done before.
I am one of the dealers (both buying asnd selling requently) very slow or even
not giving feedback. The problem is lack of time. We used to give FB once a month
and it took me 1-2 hours. I know, feedback is important and yes, I should give
feedback.But I simply have a lack of time. It looks something done very quickly-
but with many orders it adds up. And there is allways soo much else to do. I
know, I am sorry...
I am mild in my feedbacks as a frequent buyer and seller and 99% are positive.I
give my feedbacks in batch and I paste-copy the comment.
So my proposal is as follows: Most buyers and sellers are mild as well and giving
neutral or negative feedbacks will be done immediately. So most feedbacks will
be positive and have the same message.
Wouldn't it be an idea to have the possibility for AUTOMATIC feedback after
say 2/3 weeks (that can be turned on/off) being 'positive' and a fixed
message? (that can be set by the member)
Of course with the possibility to give 'manual' feedback in those cases
it is required. So only filling in the 'gaps'
And if this goes too far: won't it a good idea to have the possibility to
add a fixed comment in making batch positive feedbacks? It is quite dull work
to copy-paste the same comment 300 times. It would make it at least 65% faster.
For those now spending hours giving all the same FB's it will be a relief
and for those now not giving FB's (including me) it will take away feeling
guilty about this.
For buyers and sellers often not getting the FB's they want it will also
be a great.
And in general it will give a better picture of the proportions. Neutral and
negative feedbacks will allways be given. Getting all the positive feedbacks
will bring a better balance in the FB rate.
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