BrickLink Discussion Forum

Status:

Open

Vote:

[Yes|No]

The last couple of weeks we've seen an increasing number of forum posts from
new members with questions about how to use Stud.io.

@Bricklink: Please take some effort to make it more clear that when working in
Stud.io, there's a special forum dedicated to those questions so we won't
have to deal with it here.

I know SilvainS is happy to respond to the questions but the BL forum is not
really the place for it.
Thanks.

Author:

atkk

Posted:

Apr 20, 2020 13:16

Subject:

Order Item Removal Request

Viewed:

63 times

Topic:

Status:

Open

Vote:

[Yes|No]

Hello,
Can a link for "Order Item Removal Request" please be added to the page for when
a seller view's an order, so that it can be found much easier.
Thanks
Andre

Author:

JWBDolphins

Posted:

Apr 19, 2020 22:25

Subject:

Stud.io panning suggestion

Viewed:

40 times

Topic:

Status:

Open

Vote:

[Yes|No]

One preference that I think might be useful to add to Studio is the ability to
have the Viewpoint move towards where the Mouse is located as you Zoom In or
Zoom Out (using the mouse roller for example.)

Panning the screen does not work very well for me (my mouse roller button is
twitchy) which makes me have to Pan the screen using 2 hands. There may be a
good CAD reason Not to do this, but if you could move the mouse over an area
and have zooming in and out zero in on the location of the mouse, having that
preference I think that would be handy. Basically Mimic the way the big online
Map programs work.

Author:

JWBDolphins

Posted:

Apr 19, 2020 22:04

Subject:

A few more Preference options

Viewed:

95 times

Topic:

Status:

Open

Vote:

[Yes|No]

Here are a couple Preference options I'm suggesting be considered.

First, when I open one of my Wanted Lists, it Always defaults to 25 items per
page. Most of my Wanted Lists are larger than that and I have to Change the
default size every time (so that I can see everything on 1 screen). With internet
speeds the way they are today, 100 items pop up quickly. I would like to see
the number of items per page be an option that is remembered. (In fact, in general
I would like to see number of items per page be a preference saved across Bricklink.)

Secondly, along these lines, I would like to see a few more preferences saved
when I select a part. Specifically, a lot of times I have to click "More Options"
and I always have to select "Seller Location". I would like to see both of those
as saved options so I don't have to select them every time I bring up a new
part.

Thanks for your consideration!

Author:

Ctbyrne

Posted:

Apr 17, 2020 13:21

Subject:

Merge unshipped orders

Viewed:

102 times

Topic:

Status:

Open

Vote:

[Yes|No]

At least once each day, I have a buyer who either places a second order and pays
for shipping a second time or emails about needing to make an addition to their
paid order.

I'd like to suggest a new feature be worked into the checkout process. If
a buyer places an order in a store which they currently have another order that
is not in the Packed, Shipped, Received, or Completed status, the orders either
be combined or flagged in some way to alert the seller. If would also be helpful
if the checkout of the second order took into consideration any postage already
paid on the first order.

I keep my domestic shipping simple. Spend up to $50, pay $5 postage. Spend $50-$100,
pay $10 postage. Spend over $100, get free shipping. On a system like mine, it
would be very easy to recognize if the buyer needs to pay more in postage, has
already paid enough, or would potentially get a discount back from postage already
paid.

The buyer shouldn't have to do any extra work if they want to order more
from a store that hasn't yet shipped their order. And I'm getting a little
tired of issuing duplicate postage refunds and checking to see if a buyer has
another order. What may be a few hours later for a buyer could be another page
for the seller.

Chris

Author:

Wolffe72

Posted:

Apr 16, 2020 09:18

Subject:

Buyer Lock In

Viewed:

220 times

Topic:

Status:

Open

Vote:

[Yes|No]

I'm relatively new here, but I have about 10 purchase orders completed and
on-the-go right now. I'm not finding Bricklink overly intuitive to be honest
but I haven't goofed since my first order.

So I understand committing to a purchase. As soon as I place an order I take
the seller's item off the market which means a potential lost sale (or more
likely a delayed sale) if I don't follow through.

However, as a buyer, I now find myself in a position where I've committed
to purchase something from a non-responding seller. It has been a week and I
haven't heard a single response. The store's terms do not mention anything
about possible slow response times. I'll consider this my second goof because
I didn't pay attention to the fact that the store also had no selling history
(only purchase history). Fine.

So now I can post an NRS in an attempt to cancel my order -- but now my understanding
is that I have to wait another 2 weeks for it to be truly cancelled! There is
a really good chance that I'll miss out on picking up this item at a reasonable
price from another store during that time. If the seller doesn't come through,
I might now have to spend a lot more to get this item. On the other hand, if
I choose to buy from someone else the original seller could come in at the 11th-hour
and still ding me as a non-paying buyer (at least that's my assumption on
how this works). Right now, I'm thinking I should just take that chance.
Unlike the store who has potentially limitless buyers, item availability is
*definitely* limited and prices just tend to go up over time.

Personally, I think that if a seller doesn't respond within a minimum time
(and I think a week is plenty) a buyer should be given the option to simply cancel.
Maybe it's something the store could configure so buyers can be made aware
of stores that are not managed frequently. If the seller has at least acknowledged
the buyer during that time, then perhaps different rules could apply.

Author:

RagingR2

Posted:

Apr 12, 2020 07:33

Subject:

How to flag incomplete items

Viewed:

179 times

Topic:

Status:

Open

Vote:

[Yes|No]

Hi there,

Maybe this idea has been launched by other people.
But I regularly come across items that are not labeled as "incomplete", therefore
at first glance you assume they are complete, but reading the description you
quickly discover the item is not complete (i.e. "missing minifigs and weapons,
otherwise complete"). Which I would argue, is clearly a case of *not complete*.
As a user I would like 1) to be able to quickly filter these offerings out, but
of course this all depends on the seller correctly labeling his offering, and
therefore 2) I would like a quick option to flag such items.

Frankly, I think it's pretty unacceptable to have sellers keep labeling their
items as "complete" when clearly they are not. This is just a sneaky way to mislead
people, or in the "least worst" case, a way to make your item pop up on top of
a search query when really, it shouldn't be there. I don't want to see
your incomplete items when I am searching for complete ones.

N.B. Of course I read descriptions before I read them. But this becomes increadibly
tedious when you are searching for multiple items. And frankly, this shouldn't
be necessary to check for completeness since there is a filter for that, and
it kinda bugs me that sellers are trying to circumvent this system.

Is there a way to fix this that I am missing? Or could something be implemented.

Greetings,
RaginR2

Author:

infinibrix

Posted:

Apr 12, 2020 06:55

Subject:

Just an idea about Neutral Feedback!

Viewed:

246 times

Topic:

Status:

Open

Vote:

[Yes|No]

The topic of Neutral feedback and how they are seen as minor negatives comes
up
quite a lot and although I’m sure this idea may not go down well with some....
I think one interesting concept could be to make it so that after 3 months any
feedback
that has not been left automatically turns into a Neutral which would probably
mean about 30% of any sellers feedback will no doubt be made up of Neutrals which
might then make leaving a manual Neutral seem less Negative and more acceptable
for a buyer to submit and for a seller to receive?

A seller could say why should I have to accept receiving Neutrals just because
a buyer couldn’t be bothered to leave feedback but firstly you have to remember
that the same situation will occur for everyone so that shouldn’t matter too
much especially if Neutral is more commonly expected however my theory is that
those customers that are particularly happy with their order be that because
it shipped quickly, well packaged, great parts, no fees, reasonable shipping
cost etc, etc.. are much more likely to WANT to let the seller know its arrived
and they are very happy with everything.
If a customer is left pondering because they are disgruntled about a couple of
things they may then be more inclined to leave Neutral or let it turn to a Neutral
automatically rather than leaving the usual somewhat less than deserved Positive
rating!

My other theory is that you may actually get more people choosing to leave feedback
in the first place because they may not want the seller to receive an automated
Neutral from them but on the other hand this option allows those buyers that
don’t want to leave feedback for a seller who delivered a less than perfect transaction
the option to allow it to just turn to a Neutral.

If you think about it every transaction would be destined to become a Neutral
feedback and only those that specifically choose to give Positive or Negative
will change that eventuality which would probably make more sense?

Therefore two sellers with 100 feedback instead of looking almost identical may
end up looking very different based on their overall performance:-

Seller A:- 70 Positive, 30 Neutral, 0 Negative
Seller B:- 55 Positive, 45 Neutral, 0 Negative

Or at least that’s the theory if you go by the law of averages when it comes
to those that don’t leave any feedback and then add to that all those who had
previously been holding back with giving sellers a Neutral rating!

Author:

bb128024

Posted:

Apr 10, 2020 12:55

Subject:

Wanted List Color Choices Wording vs Catalog

Viewed:

55 times

Topic:

Status:

Open

Vote:

[Yes|No]

When you look an item up it has a choice of color: "not applicable". This defines
a item of unknown color. When you chose "not applicable" in the wanted list
it looks like it shows all colors. Instead of using the wording "not applicable"
in the wanted list use the wording of all colors??? But then how would you chose
all colors for the wanted list? Thank You. How can you easily chose more than
1 color instead of what is now an separate entry on the wanted list.

Author:

Erikmax

Posted:

Apr 10, 2020 05:30

Subject:

Automatic feedback

Viewed:

213 times

Topic:

Status:

Open

Vote:

[Yes|No]

Please don't blame me for bringing up the following suggestion, it might
be a sensitive issue. I don't know if this suggestion has been done before.

I am one of the dealers (both buying asnd selling requently) very slow or even
not giving feedback. The problem is lack of time. We used to give FB once a month
and it took me 1-2 hours. I know, feedback is important and yes, I should give
feedback.But I simply have a lack of time. It looks something done very quickly-
but with many orders it adds up. And there is allways soo much else to do. I
know, I am sorry...

I am mild in my feedbacks as a frequent buyer and seller and 99% are positive.I
give my feedbacks in batch and I paste-copy the comment.

So my proposal is as follows: Most buyers and sellers are mild as well and giving
neutral or negative feedbacks will be done immediately. So most feedbacks will
be positive and have the same message.

Wouldn't it be an idea to have the possibility for AUTOMATIC feedback after
say 2/3 weeks (that can be turned on/off) being 'positive' and a fixed
message? (that can be set by the member)

Of course with the possibility to give 'manual' feedback in those cases
it is required. So only filling in the 'gaps'

And if this goes too far: won't it a good idea to have the possibility to
add a fixed comment in making batch positive feedbacks? It is quite dull work
to copy-paste the same comment 300 times. It would make it at least 65% faster.

For those now spending hours giving all the same FB's it will be a relief
and for those now not giving FB's (including me) it will take away feeling
guilty about this.

For buyers and sellers often not getting the FB's they want it will also
be a great.

And in general it will give a better picture of the proportions. Neutral and
negative feedbacks will allways be given. Getting all the positive feedbacks
will bring a better balance in the FB rate.

Author:

SylvainLS

Posted:

Mar 31, 2020 18:01

Subject:

Please add currencies

Viewed:

103 times

Topic:

Status:

Open

Vote:

[Yes|No]

Dear BrickLink,

Considering the worldwide situation, the financial measures already started in
many countries (including the USA and the EU) and the financial measured not
yet taken, and the obvious consequences of all these (like inflation, devaluation,
and total financial and fiducial chaos), I’d like to strongly suggest BrickLink
add two new, but actually quite ancient, (mostly) universal, and staple currencies:
TP (Toilet Paper) and PST (Pasta).

Thank you,
Sylvain

PS: we’re Wednesday in France.

Author:

Cerbrus

Posted:

Mar 31, 2020 02:14

Subject:

Wanted lists"&buying: Set default "Condition"

Viewed:

43 times

Topic:

Status:

Open

Vote:

[Yes|No]

I have a setting / feature request:

I recently made a mistake by not checking the condition of a list of bricks imported
into a wanted list. Only after I placed the order, I noticed I ordered a load
of "Used" bricks, where my intention was to only buy new parts.
That's what I get for shopping late on a sunday night...

However, that made me think that it might be helpful to have a setting that defines
the default "condition" of bricks you're adding to your wanted lists. I'm
generally not interested in "Used" parts unless there's nothing else available.

So, the places the setting could apply would be:

- "Add to Wanted List" popup on a brick's page.
- "Items For Sale" tab on a brick's page.
- "Add items" popup on a wanted list.
- Wanted list import pages.

(Lucky for me, the shops were very helpful in fixing the orders

)

Author:

allenafol

Posted:

Mar 25, 2020 10:46

Subject:

Money off code to distribute

Viewed:

170 times

Topic:

Status:

Open

Vote:

[Yes|No]

Hi,

I think it would be great if you could generate a code for your store so people
could enter it for a discount.

This would be good for marketing on social media rather than having to issue
individual coupons.

Is there any chance this could be developed?

Thanks,

Allen.

Author:

Emporiosa

Posted:

Mar 23, 2020 13:25

Subject:

Updates to Instant Checkout (Canada)

Viewed:

113 times

Topic:

Status:

Open

Vote:

[Yes|No]

As far as I can see, IC looks to have been setup in 2017 with little to no additional
updates having been made to it. I have e-mailed Help Desk a couple of months
ago with no response, so just posting here in the forum to hopefully gain a bit
more visibility (and perhaps other buyers/sellers from Canada could add onto
this):

-Provincial sales tax; Canadian sellers who must collect provincial sales tax
may not enable IC at all for domestic orders. This is one of the most basic requirements
which is preventing myself (and others) to move fully to IC. This primarily impacts
the higher volume stores.

-Zone-based shipping for Canada Post; as far as I know, only USPS has a built-in
API at the moment. Due to the granularity of Canada Post, this would be of huge
assistance, or at least let us create zones by Province or Postal Codes and we
can manually set up pricing based on that information. Canada is a vast country
and this impacts pricing.

Thank-you for your consideration

-Sarah
Emporiosa

Author:

waltzking

Posted:

Mar 20, 2020 18:55

Subject:

Fix the NPB and Cancellation Process

Viewed:

172 times

Topic:

Status:

Open

Vote:

[Yes|No]

I think BrickLink has a broken order process now due to the ever changing online
buying experience. For me I have seen an influx of buyers since the LEGO takeover
of BL, most new, but many clearly aware of the site though having limited use
of it in the past.

These buyers are often of the mindset that they are the ones calling the shots
on cancellations, payment time frames, etc. all while having no regard for the
BL or my store terms regarding such. Anything from unilateral ability to
cancel, expectations of free shipping, allowance to pay 10-days after ordering,
etc. and just the general "buyer rules" attitude that other selling sites (need
I name them?) have allowed buyers to abuse sellers with. These other sites have
taken some steps to protect sellers and buyer alike, but BL has fallen behind
the times.

Granted, these buyers are often new to BL which has a major learning curve, but
when you sell the exact same item 3 times in one week, and all 3 buyers want
to cancel after accurate shipping is invoiced for, it gets annoying. Why not
ask for a quote? And why only ask to cancel after days of the invoice being
sent? This and the increase in NPB buyers tying up stock have left me convinced
payment time-frame allowances need to be changed. The following is my view of
the changes this site needs to consider to move forward in a all-parties friendly
way:

Suggested Changes
1a: NPB should be changed to allowable to be filed 3-days from invoice (not
the order date). This would be similar to other online selling sites. Not
auto-started, but optional so situations and agreements allowing additions, extended
payment, etc. can all still run as before.

1b: NPB should be allowed to complete after 7-days from the invoice date (4
days of being opened). 14 days (21 if buyer responds) is a ludicrous amount
of time to send payment or tie up a sellers stock. 7-days is actually really
long, but much better than 14-21.

Most all decent buyers pay well before 3-days, and a NPB started is simply a
reminder to pay as it cannot be completed unless the buyer fails to ever pay.
So I can only see this as a positive change making bad situations end sooner
than later and keeping stock available on the marketplace.

2: Additionally I would suggest that a feature be added to protect sellers
WHILE allowing unconditional buyer requested cancellations. However, if
a cancellation is buyer requested the buyer should not be allowed to leave a
review (or an auto-positive given by default), and they should by default be
given a feedback showing an "Order Was Canceled By Buyer" message with a neutral
rating by default. Like an NPB's three-times-and-you're-out policy,
the buyer cancel option should be limited to 2, maybe 3 in a 6-month period,
or something reasonable. This allows buyers a true out when needed, and protects
the seller who after a customer gets pushy or rude the ability to safely allow
cancellation (when the buyer initiates) without needing the NPB and now current
2-3 weeks to prevent an unwarranted negative feedback. As is the system turns
good sellers into captive sellers, needing a NPB to save them from nightmare
feedback, but at the extremely high cost of wasted time and tying up their items
for weeks. No buyer needs 7, 14 or 21 days to pay and should not be granted
an ability to push payment back this far.

The current system for cancellations and NPB simply needs reformed. Buyers need
to be able to cancel in select situations such as a pushy seller trying to gouge
them on handling/shipping or holding the order hostage refusing to cancel, a
threat of pay or get an NPB. Sellers likewise need protection from the long
tied up inventory, or negative despite granting buyer an unwarranted cancellation.
The above should reduce 90% of all problem orders to being resolved in days,
not weeks, and all parties moving on largely unaffected. Bad sellers and buyers
will still get weeded out, and good ones will thrive.

Thanks for considering,
Jonathan

Author:

athornberg

Posted:

Mar 18, 2020 09:51

Subject:

Decorated categories

Viewed:

77 times

Topic:

Status:

Open

Vote:

[Yes|No]

Replace "decorated" categories with 2 new categories, "printed" and "with stickers".

Author:

samsam2

Posted:

Mar 17, 2020 15:27

Subject:

adding new inventory then edit

Viewed:

68 times

Topic:

Status:

Open

Vote:

[Yes|No]

is it just my browser settings causing all input to be lost when going back to
edit an inventory before submission? When I'm changing an existing inventory,
that page seems to let you go back and edit your work and even add extra rows
and you don't lose your work, but I do lose all my work when I have to correct
a new inventory I'm trying to add.

Author:

miskox

Posted:

Mar 17, 2020 05:38

Subject:

Quotes

Viewed:

94 times

Topic:

Status:

Open

Vote:

[Yes|No]

I would really like to delete/file... quotes. If I hover over 'my store'
icon I see 13 Quotes. They have all been filed so I would prefer not to see this
number there. Please change something (maybe display only not filed quotes?).

Thanks.
Saso

Author:

Kuboteka

Posted:

Mar 14, 2020 20:29

Subject:

Promocode Functionality

Viewed:

83 times

Topic:

Status:

Open

Vote:

[Yes|No]

Hi all!

Sorry for my bad english, but this idea I really want to share with you

I think that Bricklink need functionality for sellers to offer Promocode additionaly
to coupons.
Coupons can be used just by registered users and mostly work with returned buyers
But promocode functionality is a reason for seller to grow up his social network
auditory and could help to bring more new users to bricklink.

I think it should work this way:

Seller can set up many promocodes at the settings.
He can chose the % or fixed ammount for each promocode.
He can set up it same way as coupon (for parts or sets / new or used / additionaly
to current discounts or not / how long it will work for buyers (should be possible
to set up permanent promocode))

On the forum should be special Topic for promocodes. It will work instead of
forum messages like "coupon for each who write me here"

Promocodes are realy good working strategy for social marketing and also can
be added to the bussiness cards or to the store page or many other places.

How do you think about it?

Author:

BrickenbergNC

Posted:

Mar 14, 2020 15:01

Subject:

Bulk Coupon Create Functionality

Viewed:

48 times

Topic:

Status:

Open

Vote:

[Yes|No]

I think that an option to create coupons in bulk would be very useful.

The submission form could include the basic coupon parameters and then have some
way of selecting the members that will receive the coupon. This could be filtering
options such as everybody over x number of orders, or it could be a text box
where the usernames could be copied and pasted in bulk.

Author:

KCFBricks

Posted:

Mar 14, 2020 05:21

Subject:

Item cost auto worked out when parting out

Viewed:

99 times

Topic:

Status:

Open

Vote:

[Yes|No]

Hi there,

Do you think a feature will be added in which when you part out a set you can
add in how much the set cost and then the system would calculate how much was
paid per piece? It's a pain adding it in individually especially when you
have over 300 items! It would be nice if a feature like this also worked out
how much each part cost based on how much they sell for (depending on if you
picked current average/6 month average etc). For example if you bought a set
for $20 and it had 4 parts equally the cost would be $5, however if two of the
parts average was $10 each and the other two were $1 each having a cost of $5
for each part wouldn't make sense. Having to work that out for each part
by hand is just way too time consuming, but if the system did it on part out
entry it would be awesome.

Author:

DrDrewBlood

Posted:

Mar 11, 2020 11:59

Subject:

Purist Custom Figures

Viewed:

278 times

Topic:

Status:

Open

Vote:

[Yes|No]

I would like a Purist Custom Figures catalog. People can submit pictures, descriptions,
and links to specific components. Buyers can click "add all to wanted list".
Picture Source: Reddit User pumpkinsunrise

Author:

peregrinator

Posted:

Mar 10, 2020 08:59

Subject:

Wanted List Buying Page - open carts

Viewed:

63 times

Topic:

Status:

Open

Vote:

[Yes|No]

My apologies if this has already been suggested.

It would be great if, in addition to showing favorited stores and those with
coupons first, you could also show stores in which you have open carts first.

Author:

peregrinator

Posted:

Mar 6, 2020 09:40

Subject:

Sending coupons to store fans

Viewed:

76 times

Topic:

Status:

Open

Vote:

[Yes|No]

This is in reference to this thread in General: https://www.bricklink.com/messageThread.asp?ID=264579

My suggestion is, that when a user favorites a store, he or she should also have
the option to receive coupons from that store. This should get around any concerns
about privacy.

Author:

axaday

Posted:

Mar 6, 2020 08:33

Subject:

Build Feature For Casual Sellers

Viewed:

100 times

Topic:

Status:

Open

Vote:

[Yes|No]