BrickLink Discussion Forum

Status:

Open

Vote:

[Yes|No]

I think BrickLink has a broken order process now due to the ever changing online
buying experience. For me I have seen an influx of buyers since the LEGO takeover
of BL, most new, but many clearly aware of the site though having limited use
of it in the past.

These buyers are often of the mindset that they are the ones calling the shots
on cancellations, payment time frames, etc. all while having no regard for the
BL or my store terms regarding such. Anything from unilateral ability to
cancel, expectations of free shipping, allowance to pay 10-days after ordering,
etc. and just the general "buyer rules" attitude that other selling sites (need
I name them?) have allowed buyers to abuse sellers with. These other sites have
taken some steps to protect sellers and buyer alike, but BL has fallen behind
the times.

Granted, these buyers are often new to BL which has a major learning curve, but
when you sell the exact same item 3 times in one week, and all 3 buyers want
to cancel after accurate shipping is invoiced for, it gets annoying. Why not
ask for a quote? And why only ask to cancel after days of the invoice being
sent? This and the increase in NPB buyers tying up stock have left me convinced
payment time-frame allowances need to be changed. The following is my view of
the changes this site needs to consider to move forward in a all-parties friendly
way:

Suggested Changes
1a: NPB should be changed to allowable to be filed 3-days from invoice (not
the order date). This would be similar to other online selling sites. Not
auto-started, but optional so situations and agreements allowing additions, extended
payment, etc. can all still run as before.

1b: NPB should be allowed to complete after 7-days from the invoice date (4
days of being opened). 14 days (21 if buyer responds) is a ludicrous amount
of time to send payment or tie up a sellers stock. 7-days is actually really
long, but much better than 14-21.

Most all decent buyers pay well before 3-days, and a NPB started is simply a
reminder to pay as it cannot be completed unless the buyer fails to ever pay.
So I can only see this as a positive change making bad situations end sooner
than later and keeping stock available on the marketplace.

2: Additionally I would suggest that a feature be added to protect sellers
WHILE allowing unconditional buyer requested cancellations. However, if
a cancellation is buyer requested the buyer should not be allowed to leave a
review (or an auto-positive given by default), and they should by default be
given a feedback showing an "Order Was Canceled By Buyer" message with a neutral
rating by default. Like an NPB's three-times-and-you're-out policy,
the buyer cancel option should be limited to 2, maybe 3 in a 6-month period,
or something reasonable. This allows buyers a true out when needed, and protects
the seller who after a customer gets pushy or rude the ability to safely allow
cancellation (when the buyer initiates) without needing the NPB and now current
2-3 weeks to prevent an unwarranted negative feedback. As is the system turns
good sellers into captive sellers, needing a NPB to save them from nightmare
feedback, but at the extremely high cost of wasted time and tying up their items
for weeks. No buyer needs 7, 14 or 21 days to pay and should not be granted
an ability to push payment back this far.

The current system for cancellations and NPB simply needs reformed. Buyers need
to be able to cancel in select situations such as a pushy seller trying to gouge
them on handling/shipping or holding the order hostage refusing to cancel, a
threat of pay or get an NPB. Sellers likewise need protection from the long
tied up inventory, or negative despite granting buyer an unwarranted cancellation.
The above should reduce 90% of all problem orders to being resolved in days,
not weeks, and all parties moving on largely unaffected. Bad sellers and buyers
will still get weeded out, and good ones will thrive.

Thanks for considering,
Jonathan

Author:

athornberg

Posted:

Mar 18, 2020 09:51

Subject:

Decorated categories

Viewed:

77 times

Topic:

Status:

Open

Vote:

[Yes|No]

Replace "decorated" categories with 2 new categories, "printed" and "with stickers".

Author:

samsam2

Posted:

Mar 17, 2020 15:27

Subject:

adding new inventory then edit

Viewed:

68 times

Topic:

Status:

Open

Vote:

[Yes|No]

is it just my browser settings causing all input to be lost when going back to
edit an inventory before submission? When I'm changing an existing inventory,
that page seems to let you go back and edit your work and even add extra rows
and you don't lose your work, but I do lose all my work when I have to correct
a new inventory I'm trying to add.

Author:

miskox

Posted:

Mar 17, 2020 05:38

Subject:

Quotes

Viewed:

94 times

Topic:

Status:

Open

Vote:

[Yes|No]

I would really like to delete/file... quotes. If I hover over 'my store'
icon I see 13 Quotes. They have all been filed so I would prefer not to see this
number there. Please change something (maybe display only not filed quotes?).

Thanks.
Saso

Author:

Kuboteka

Posted:

Mar 14, 2020 20:29

Subject:

Promocode Functionality

Viewed:

83 times

Topic:

Status:

Open

Vote:

[Yes|No]

Hi all!

Sorry for my bad english, but this idea I really want to share with you

I think that Bricklink need functionality for sellers to offer Promocode additionaly
to coupons.
Coupons can be used just by registered users and mostly work with returned buyers
But promocode functionality is a reason for seller to grow up his social network
auditory and could help to bring more new users to bricklink.

I think it should work this way:

Seller can set up many promocodes at the settings.
He can chose the % or fixed ammount for each promocode.
He can set up it same way as coupon (for parts or sets / new or used / additionaly
to current discounts or not / how long it will work for buyers (should be possible
to set up permanent promocode))

On the forum should be special Topic for promocodes. It will work instead of
forum messages like "coupon for each who write me here"

Promocodes are realy good working strategy for social marketing and also can
be added to the bussiness cards or to the store page or many other places.

How do you think about it?

Author:

BrickenbergNC

Posted:

Mar 14, 2020 15:01

Subject:

Bulk Coupon Create Functionality

Viewed:

48 times

Topic:

Status:

Open

Vote:

[Yes|No]

I think that an option to create coupons in bulk would be very useful.

The submission form could include the basic coupon parameters and then have some
way of selecting the members that will receive the coupon. This could be filtering
options such as everybody over x number of orders, or it could be a text box
where the usernames could be copied and pasted in bulk.

Author:

KCFBricks

Posted:

Mar 14, 2020 05:21

Subject:

Item cost auto worked out when parting out

Viewed:

99 times

Topic:

Status:

Open

Vote:

[Yes|No]

Hi there,

Do you think a feature will be added in which when you part out a set you can
add in how much the set cost and then the system would calculate how much was
paid per piece? It's a pain adding it in individually especially when you
have over 300 items! It would be nice if a feature like this also worked out
how much each part cost based on how much they sell for (depending on if you
picked current average/6 month average etc). For example if you bought a set
for $20 and it had 4 parts equally the cost would be $5, however if two of the
parts average was $10 each and the other two were $1 each having a cost of $5
for each part wouldn't make sense. Having to work that out for each part
by hand is just way too time consuming, but if the system did it on part out
entry it would be awesome.

Author:

DrDrewBlood

Posted:

Mar 11, 2020 11:59

Subject:

Purist Custom Figures

Viewed:

278 times

Topic:

Status:

Open

Vote:

[Yes|No]

I would like a Purist Custom Figures catalog. People can submit pictures, descriptions,
and links to specific components. Buyers can click "add all to wanted list".
Picture Source: Reddit User pumpkinsunrise

Author:

peregrinator

Posted:

Mar 10, 2020 08:59

Subject:

Wanted List Buying Page - open carts

Viewed:

63 times

Topic:

Status:

Open

Vote:

[Yes|No]

My apologies if this has already been suggested.

It would be great if, in addition to showing favorited stores and those with
coupons first, you could also show stores in which you have open carts first.

Author:

peregrinator

Posted:

Mar 6, 2020 09:40

Subject:

Sending coupons to store fans

Viewed:

76 times

Topic:

Status:

Open

Vote:

[Yes|No]

This is in reference to this thread in General: https://www.bricklink.com/messageThread.asp?ID=264579

My suggestion is, that when a user favorites a store, he or she should also have
the option to receive coupons from that store. This should get around any concerns
about privacy.

Author:

axaday

Posted:

Mar 6, 2020 08:33

Subject:

Build Feature For Casual Sellers

Viewed:

100 times

Topic:

Status:

Open

Vote:

[Yes|No]

I realize this a high level coding idea, not something quick and easy, but it
just occurred to me when I saw something shown here on the forum. I think it
attract business to Bricklink from eBay and Craigslist and various other platforms.

We could make a feature where one item could be casually sold without becoming
a store, offered on the forum or some other way, and the sale could be official
and register for fees and everything. Buyer would know it was different from
buying from an established store, but it would make it easier for someone who
just wanted to sell 3 sets from their childhood or just wanted to get rid of
a box of their children's used Lego. Right now someone just has to tell
someone in the forum that they'll have to make a store and I expect 98 times
out of 100, they shrug their shoulders and go to eBay or Craigslist.

Author:

Threewit

Posted:

Mar 4, 2020 20:41

Subject:

Have an inventory for instruction books

Viewed:

132 times

Topic:

Status:

Open

Vote:

[Yes|No]

When I need a full set of books and a seller only has 1. I feel like I should
be able to buy the full set or it should be easier to find a full set.

Author:

miskox

Posted:

Mar 3, 2020 04:41

Subject:

Add Shipped button (+ others?) to OrderRcvd p

Viewed:

71 times

Topic:

Status:

Open

Vote:

[Yes|No]

It would be good to have a Shipped check box on the OrderDetail page (https://www.bricklink.com/orderDetail.asp?ID=xxxxxxx)
so we don't have to go back to the previous page.

Maybe some others can be added (leave feedback?).

Thanks.
Saso

Author:

Miro78

Posted:

Feb 29, 2020 11:27

Subject:

Inventory Backup/Restore/Deletion Prevention

Viewed:

119 times

Topic:

Status:

Open

Vote:

[Yes|No]

To prevent accidental deletion of inventory or restore of store's inventory
for various reasons like accidental deletions, price changes, etc. Currently
changes cannot be undone and a self administered restore function would be beneficial.
Requiring administrative assistance in restoring one's inventory is inconvenient
on both the seller and the BL team.

Remedy Option 1
To prevent strain on the infrastructure of constant periodic backups of everyone's
inventory, the backup would only initiate when a user enters their store's
inventory page, and limited to certain time intervals (once a day, once per hour,
or whatever the system can handle). The seller would have the option of self
initiate backup as needed.

Remedy Option 2
If the infrastructure cannot handle backups on their own system, perhaps Bricklink
can prompt user with an option to download inventory prior to deletion or major
changes being done to it, and self administer restore function.

Remedy Option 3
At the least, the system should require a re-login to the account when inventory
deletion function is selected to prevent accidental deletion of the store's
inventory.

The above options are no mutually exclusive and can be implemented in tandem
depending on what Bricklink system/team can implement.

Author:

Heartbricker

Posted:

Feb 27, 2020 16:36

Subject:

Allow sellers ability to check red 'paid' box

Viewed:

151 times

Topic:

Status:

Open

Vote:

[Yes|No]

We allow payment both onsite and offsite.
The issue is that offsite payments require the buyers to check the 'red'
paid box.
some buyers (specially new ones) mistakenly take this to mean that their offsite
payment didn't go through and re-submit payment for the second time (sometimes
even after the order was shipped) which creates more work to refund and with
the new paypal policy might also cost sellers extra fees.

It would be great if seller can manually check this paid box and switch it to
green in order to avoid this misunderstanding. i know we can mark the order paid
and shipped but a buyer yesterday in one of many examples wanted to make sure
they paid because they saw the box was red and ended up paying for the second
time.
Thanks for considering.

Author:

Milble_79

Posted:

Feb 26, 2020 09:11

Subject:

Bricklink Studio part

Viewed:

64 times

Topic:

Status:

Open

Vote:

[Yes|No]

Please add to the Bricklink Studio parts list:

87610pb02 - Minifigure, Headgear Helmet with Holes, SW Mandalorian with Blue
and White Pattern

Author:

WildBricks

Posted:

Feb 26, 2020 06:05

Subject:

Add rejected to payment status options

Viewed:

98 times

Topic:

Status:

Open

Vote:

[Yes|No]

I have found an order to be stuck in limbo land. A buyer paid with PayPal through
instant check-out, but his payment was flagged to hold because it hadn't
cleared. Then PayPal rejected his payment. Because he went through instant check-out
I cannot reset his payment status to NONE, therefore I cannot place a NPB on
the order.

I would like to see a status of REJECTED added to payments. I'm sure I'm
not the first one to have this problem.

Author:

tpr

Posted:

Feb 25, 2020 15:57

Subject:

Order page totals in different colours

Viewed:

88 times

Topic:

Status:

Open

Vote:

[Yes|No]

Hi

On the orders page, the grand total is Black, and when the order is marked as
paid by either buyer or seller it is Black, but Bold.

Is it possible to have these as 2 different colours for clarity.

Also it changes to bold when marked as paid, but when marked as Packed (which
happens after paid) if the buyer hasn't marked as paid, it goes back to original
type. Please can it remain at Bold.

Thanks

tpr

Author:

miskox

Posted:

Feb 25, 2020 05:25

Subject:

Add # of booklets to OrderReceived page

Viewed:

71 times

Topic:

Status:

Open

Vote:

[Yes|No]

It would be very useful to have this information (even if only 1 booklet is in
the set).

(I can't find in the Setting if this is possible at the moment).

Currently I see:

(Instructions) for Set 10229 Winter Village Cottage
Instruction No: 10229-1
(my remarks (item location etc.))

What I want is:
(Instructions) for Set 10229 Winter Village Cottage
Instruction No: 10229-1
(my remarks (item location etc.))
Booklets: 2

Thanks.
Saso

Author:

calsbricks

Posted:

Feb 20, 2020 06:18

Subject:

Add to Community Experts group

Viewed:

284 times

Topic:

Status:

Open

Vote:

[Yes|No]

Suggestions over the past 6 years have not been very successful, however we now
have a new 'kid on the block' in charge. Let's see what happens with
this one.
We are all aware of the new Community Expert program that has been introduced
aimed at the technical side of the site e.g. catalogue, inventories etc.

How about adding to that group with a community advisory panel, whose members
could help with the usability testing of new features as well as offering advice
on both direction and functionality for the site.

These would also be volunteers and a method for rotation could be put in place
to ensure no one individual dominated that side.

You could even have regional representation say USA, UK, Europe (or Germany,
France Netherlands, etc). This would help enormously on the variations that are
both desirable and needed for the site, as well as the legal requirements, postal
systems, etc.

It would, of course also help communications and community spirit.

Author:

gibsili

Posted:

Feb 19, 2020 20:30

Subject:

ALL PARTS LEGO EVER RELEASED

Viewed:

262 times

Topic:

Status:

Open

Vote:

[Yes|No]

Hi, the last days I spent with creating a list with BrickLink Item Numbers and
Description of all parts in my collection that I did not use for about 50 years
because I want first to document them for myself and then sort out and get rid
of them. I noticed that a lot of parts are not to find at BrickLink. In addition
I used https://www.toysperiod.com/lego-set-reference/ as source of information
but even there I could not find all parts. It would be very nice if BrickLink
would try to become a complete documentation of all parts that Lego ever released.
br from the tiny crazy alpine country Austria in the middle of Europe - "gibsili"
- one of the oldest AFOLs (67 years old and fan since the age of at least 10
years)

Author:

Brick_Junkies

Posted:

Feb 18, 2020 07:26

Subject:

Search Parts by STATE ?!?!

Viewed:

77 times

Topic:

Status:

Open

Vote:

[Yes|No]

Can we get a "By State" drop down search box please ??
All the data's already there, we just need the filter added to sort it. It
should be an easy query to add to the search form

I buy and sell, and really like buying from local sellers, as the shipping is
usually 1-2 days at the most. Or some are even willing to meet you the same day
to come pick up parts. I met another local seller in my town searching for local
sellers, and she was totally cool with meeting u pto get parts. As would I if
someone was close enough.
If we could filter a single state, and sort by best price, BAM !! Instant parts
just about.

The current option kind of sucks... Go to the main sellers list, open every
store in your state in a new tab, and search every store for the parts you want.
WAY to slow !!

Author:

jbroman

Posted:

Feb 17, 2020 20:48

Subject:

Mass email for wanted list notification

Viewed:

100 times

Topic:

Status:

Open

Vote:

[Yes|No]

There should be an option to confirm that you really want to send a mass email
for wanted list notification.

I accidently hit the button after uploading new stock.
I was hoping that there would be another screen/button asking if I really wanted
to send this email. I take these emails as "spam" and I really didn't like
that I was the perpetrator.

Author:

yapke

Posted:

Feb 2, 2020 10:51

Subject:

Feature which shows if BL member is active

Viewed:

101 times

Topic:

Status:

Open

Vote:

[Yes|No]

Hello,

I was wondering if a feature or timer, to see whether a BrickLink
member is active or has been active (like on FB messenger or WhatsApp), would
be a great idea.

The reason why I'm wondering:
I'm sure there are members who logs in daily to see if another
member has reacted to their order('s invoice)/message, and are nervously
waiting until he/she/they react(s).

It will also be handy to see if a member (who placed an order on your store)
is active on BL and isn't responding to your multiple messages (or just ignoring),
and easier to decide to cancel an order.

For example (my example):
There is a member (USA) who has placed an order on my store (Belgium) a few days
ago. I instantly filled in and sent the invoice to serve him and be able to send
the parcel (after payment) as quickly as possible. But until now, two days later,
he hasn't read the message nor has paid for the order. Now I'm just wondering
if he was active or not lately... cause the hole situation is making me nervous.
I know I should be patient... but I find it kind of weird he responded very quickly
to my last call for buying, and afterwards not responding anymore.

So if you recognize yourself in such a situation, maybe vote 'YES' and
perhaps selling on BL will be more pleasant and more serious. I'm sure there
is a lot of members thinking this way, isn't it?

Kindly greetings,

Yapke

Author:

Erikmax

Posted:

Jan 29, 2020 09:16

Subject:

Address fields require clear labels

Viewed:

87 times

Topic:

Status:

Open

Vote:

[Yes|No]