BrickLink Discussion Forum

Hi Robert,

I got your email and have started the alert process after testing the problem
on several devices. So we know this is going on and are in the process of fixing
it.

This seems to be the very same bug we had yesterday after the launch of the new
TOS.

Do you have any ETA on a fix?

Author:

legoccaz

Posted:

Dec 14, 2019 06:54

Subject:

Re: URGENT MESSAGE TO LEGO RE BRICKLINK

Viewed:

104 times

Topic:

In Suggestions, Emporiosa writes:

In Suggestions, Admin_Russell writes:

In Suggestions, Rob_and_Shelagh writes:

Before doing anything else with this site I suggest, as I have many, many times
before:-

There needs to be a proper 24/7 help desk and a proper SLA with members.

When something goes wrong with the site there is just no way of alerting anyone
out of USA working hours and even after that often nobody responds. This is no
way to run a global e-commerce site of this scale.

Currently I cannot access the BL catalog using any browser on PC or tablet...
and this has being the case for hours...surely this requires a response at least
from someone, somewhere!!!!!

Robert

Hi Robert,
hi

i ve got the same thing , when I m log out , all works fine

I got your email and have started the alert process after testing the problem
on several devices. So we know this is going on and are in the process of fixing
it.

This seems to be the very same bug we had yesterday after the launch of the new
TOS.

Russell, I just noticed that when I log out, the catalogue works fine, but when
I log back in, I get the "General Error" message. Chrome, Win 10 desktop.

Author:

Admin_Russell

Posted:

Dec 14, 2019 06:42

Subject:

Re: URGENT MESSAGE TO LEGO RE BRICKLINK

Viewed:

156 times

Topic:

In Suggestions, Emporiosa writes:

In Suggestions, Admin_Russell writes:

In Suggestions, Rob_and_Shelagh writes:

Russell, I just noticed that when I log out, the catalogue works fine, but when
I log back in, I get the "General Error" message. Chrome, Win 10 desktop.

Thanks for this input. This is what we are experiencing as well.

Author:

Emporiosa

Posted:

Dec 14, 2019 06:39

Subject:

Re: URGENT MESSAGE TO LEGO RE BRICKLINK

Viewed:

82 times

Topic:

In Suggestions, Admin_Russell writes:

In Suggestions, Rob_and_Shelagh writes:

Russell, I just noticed that when I log out, the catalogue works fine, but when
I log back in, I get the "General Error" message. Chrome, Win 10 desktop.

Author:

the_journeyman

Posted:

Dec 14, 2019 06:15

Subject:

Re: URGENT MESSAGE TO LEGO RE BRICKLINK

Viewed:

88 times

Topic:

In Suggestions, Admin_Russell writes:

In Suggestions, Rob_and_Shelagh writes:

Here's a novel idea. Roll back to the old ToS and we have our site back.
IT upgrades are always terrible planned and lack any testing.

Author:

Rob_and_Shelagh

Posted:

Dec 14, 2019 06:05

Subject:

Re: URGENT MESSAGE TO LEGO RE BRICKLINK

Viewed:

110 times

Topic:

In Suggestions, Admin_Russell writes:

In Suggestions, Rob_and_Shelagh writes:

Great, thanks for the response, that is at least good to know. I still stand
by my original post though and with respect if the problem is known then it would
be really helpful if there were a message/banner on the site advising members
of this..especially those who don't use the forum.

Thanks again for your quick reply though, much appreciated.

Robert

Author:

Admin_Russell

Posted:

Dec 14, 2019 06:00

Subject:

Re: URGENT MESSAGE TO LEGO RE BRICKLINK

Viewed:

180 times

Topic:

In Suggestions, Rob_and_Shelagh writes:

Author:

Teup

Posted:

Dec 14, 2019 05:54

Subject:

Re: URGENT MESSAGE TO LEGO RE BRICKLINK

Viewed:

104 times

Topic:

In Suggestions, Rob_and_Shelagh writes:

+1! Should go without saying, but apparently it doesn't!

Author:

Rob_and_Shelagh

Posted:

Dec 14, 2019 05:51

Subject:

URGENT MESSAGE TO LEGO RE BRICKLINK

Viewed:

420 times

Topic:

Status:

Open

Vote:

[Yes|No]

Author:

StormChaser

Posted:

Dec 12, 2019 22:42

Subject:

Re: Add An Area for Catalog Scans

Viewed:

39 times

Topic:

In Suggestions, 62Bricks writes:

Great idea. It would be even better if they could be transcribed and made searchable.
Or even a list attached with the sets that appear in it.

Completely agree. I've been looking at some scanning companies in anticipation
of possibly (and professionally) scanning my E&D catalog collection and they
offer these services. It would be most helpful to know without going through
an entire catalog if the set you're looking for appears therein.

Author:

StormChaser

Posted:

Dec 12, 2019 22:40

Subject:

Re: Add Search Options to Advanced Catalog Search

Viewed:

35 times

Topic:

In Suggestions, 62Bricks writes:

How would you use these features? Do you want to see a list of all items that
appear as, say, extras? Or do you want to take a specific part and find all the
sets in which it appears as an extra?

I've wanted this functionality in the past, but can't recall just why.
So I'll answer your question by mentioning the situation that prompted me
to post this suggestion.

This set includes two minifigures as counterparts:

3041-1 (Inv) Big Bucket of Fun
464 Parts, 1998
Sets: Universal Building Set: Classic Basic

I wanted to know how many sets include figures as counterparts, but could not
search for this information. With the feature I'm asking for I could use
the advanced search to find all the sets with figures inventoried as counterparts.

The requested features would probably be most useful to those working on the
catalog and its inventories, but others may find them useful as well.

Author:

62Bricks

Posted:

Dec 12, 2019 22:07

Subject:

Re: Add Search Options to Advanced Catalog Search

Viewed:

28 times

Topic:

In Suggestions, StormChaser writes:

I need the ability to select from the following unavailable options as checkboxes
on the Advanced Catalog Search page:

Items Inventoried as Regular
Items Inventoried as Counterpart
Items Inventoried as Extra
Items Inventoried as Alternate

Thank you.

How would you use these features? Do you want to see a list of all items that
appear as, say, extras? Or do you want to take a specific part and find all the
sets in which it appears as an extra?

Author:

62Bricks

Posted:

Dec 12, 2019 21:10

Subject:

Re: Add An Area for Catalog Scans

Viewed:

34 times

Topic:

In Suggestions, StormChaser writes:

I suggest that BrickLink add an area to the site for scans of printed catalogs.
There are other fan sites that already do this, but the results vary. This
would be a useful feature that would compliment the BrickLink catalog, enable
more effective catalog/inventory work, and draw more visitors to the site. Plus,
there would never be questions about copyright because TLG is publishing the
data themselves.

If this was done, I would add scans of my extensive Dacta/Education catalog collection.
Nearly all of the catalogs in my collection would only be available as scans
on BrickLink.

Thanks for considering it.

Great idea. It would be even better if they could be transcribed and made searchable.
Or even a list attached with the sets that appear in it.

Author:

leopard37

Posted:

Dec 12, 2019 17:23

Subject:

Re: Add Search Options to Advanced Catalog Search

Viewed:

32 times

Topic:

In Suggestions, calsbricks writes:

In Suggestions, StormChaser writes:

definitely agree especially counter parts

It's almost like he has a vision for a better catalog... Huh...

Author:

calsbricks

Posted:

Dec 12, 2019 17:10

Subject:

Re: Add Search Options to Advanced Catalog Search

Viewed:

30 times

Topic:

In Suggestions, StormChaser writes:

definitely agree especially counter parts

Author:

calebfishn

Posted:

Dec 12, 2019 16:58

Subject:

Re: Clarify Timeout on Inventory Step 3

Viewed:

33 times

Topic:

In Suggestions, StormChaser writes:

Please make it clear to members how long they have to complete Step 3 (Verify
Changes) when submitting inventory change requests. This can be done with a
countdown timer or by clearly stating on the Verify Changes page how long the
member has to complete the process.

Currently Step 3 is timed out after an unknown amount of time and this is not
stated anywhere until you actually get the timeout. When the timeout occurs,
portions of the data being submitted can be lost (and, obviously, this occurs
with no warning whatsoever).

Thank you.

I am saying yes to this. My last few part outs were a disaster of wasted effort
thanks to the timing out issue. It can easily take 30 minutes to part out a
large set, especially if you need to adjust amounts, or condition factors, or
add some remarks.

Author:

mhl

Posted:

Dec 10, 2019 05:24

Subject:

Re: can purchased pieces show up in “have” ?

Viewed:

47 times

Topic:

I really like the suggestion, I know that the described solution works, but it
is not comfortable.

Reason why it is not comfortable as you wrote:
- I have multiple wanted lists
- When applying an order to multiple wanted lists, you do not see how many bricks
have been assign already.
- After the apply you do not have an overview of how many bricks are left for
use for other things.

So it would be generally better to have a list like "ordered bricks" or "my bricks".
Then from this list apply the order to a wanted list with the same screen as
today. And then decrease the amount of the "my bricks" list by the applyed number.
This would help me to have a view on what I have right after the apply_order_to_wanted_list
function.

And even when I add a new wanted list, with a function like "fill from my bricks",
this would help.

Cheers Maik

Author:

sarbaek

Posted:

Dec 9, 2019 07:40

Subject:

Configurability for when payment is captured

Viewed:

58 times

Topic:

Status:

Open

Vote:

[Yes|No]

It would be very nice to allow store management to configure when a Stripe payment
is actually captured instead of capturing payment at checkout. In some countries
it's not allowed to capture payment before the order is actually shipped.

For instance it could be configured to automatically capture the payment when
the order status is set to "Shipped". This is how Stripe integration is handled
on BrickOwl so there's definitely an API for this. If an automatic handling
of this cannot be implemented for whatever reason I'd be ok with settling
for a manual process.

I would love to be able to fully comply with regulations

Author:

Sallywacko

Posted:

Dec 4, 2019 17:13

Subject:

Re: can purchased pieces show up in “have” ?

Viewed:

80 times

Topic:

In Suggestions, SylvainLS writes:

In Suggestions, Andrsv writes:

In Suggestions, Sallywacko writes:

My want lists have a place for the bricks I have. It would be nice if the pieces
I purchase through BrickLinks would automatically show up in the haves so I can
keep track. Is there a way to allow this to happen?

You can use «Apply order» button in your wanted list

Beware!

You can “Apply” the same order to multiple lists, hence counting the same bought
brick multiple times.

Worse, you can “Apply” the same order multiple times to the same list.

Better to make “bought lists” and manually (and painfully) change the values
in the “really anted lists” yourself.

Thanks for the cautions!

Author:

Sallywacko

Posted:

Dec 4, 2019 17:12

Subject:

Re: can purchased pieces show up in “have” ?

Viewed:

36 times

Topic:

In Suggestions, Andrsv writes:

In Suggestions, Sallywacko writes:

You can use «Apply order» button in your wanted list

Thanks for the tip!

Author:

kejones02

Posted:

Dec 4, 2019 16:15

Subject:

Share my Wanted List with Others

Viewed:

58 times

Topic:

Status:

Open

Vote:

[Yes|No]

I would love the ability to share my Wanted List(s) with others, especially around
year end, for gift exchanges and other gift giving. Thanks!

Author:

yorbrick

Posted:

Dec 4, 2019 09:15

Subject:

Re: Show the set from which a piece was ordered.

Viewed:

39 times

Topic:

In Suggestions, Lilbeastie22 writes:

Please show in the order details, the set from which pieces were ordered. As
a seller, this would be hugely helpful in finding the ordered pieces and sending
the order within a reasonable time.

Also voted no, as the current way is more flexible than what you propose. If
you want the set number, just add it as a remark. Also if you are not checking
inventories and sorting the parts out when you part out, watch out for variants
and extra parts.

Author:

Stuart9

Posted:

Dec 4, 2019 08:06

Subject:

Re: Show the set from which a piece was ordered.

Viewed:

39 times

Topic:

I will try this next few sets, thanks.

Looked at it but wary of trying until now.

In Suggestions, brickablocks writes:

When you upload or part out a set, you can set up concatenation settings that
will combine old and new remarks, so you don't have this problem. Customers
get pretty frustrated shopping in bL stores that have the same part in several
lots.

In Suggestions, Stuart9 writes:

If I part out a set, I add the set number to the comments which then shows up
in the order info.

This however has a drawback, it adds a separate entry for each of the parts each
time you part out a new set, you could end up with many parts listed numerous
times.

Might deter some from ordering but you can find the set quicker.

Author:

brickablocks

Posted:

Dec 4, 2019 07:56

Subject:

Re: Show the set from which a piece was ordered.

Viewed:

38 times

Topic:

Author:

axaday

Posted:

Dec 4, 2019 07:44

Subject:

Re: Show the set from which a piece was ordered.

Viewed:

34 times

Topic: