BrickLink Discussion Forum

In Suggestions, Emporiosa writes:

In Suggestions, Admin_Russell writes:

In Suggestions, Rob_and_Shelagh writes:

Before doing anything else with this site I suggest, as I have many, many times
before:-

There needs to be a proper 24/7 help desk and a proper SLA with members.

When something goes wrong with the site there is just no way of alerting anyone
out of USA working hours and even after that often nobody responds. This is no
way to run a global e-commerce site of this scale.

Currently I cannot access the BL catalog using any browser on PC or tablet...
and this has being the case for hours...surely this requires a response at least
from someone, somewhere!!!!!

Robert

Hi Robert,
hi

i ve got the same thing , when I m log out , all works fine

I got your email and have started the alert process after testing the problem
on several devices. So we know this is going on and are in the process of fixing
it.

This seems to be the very same bug we had yesterday after the launch of the new
TOS.

Russell, I just noticed that when I log out, the catalogue works fine, but when
I log back in, I get the "General Error" message. Chrome, Win 10 desktop.

Author:

Admin_Russell

Posted:

Dec 14, 2019 06:42

Subject:

Re: URGENT MESSAGE TO LEGO RE BRICKLINK

Viewed:

156 times

Topic:

In Suggestions, Emporiosa writes:

In Suggestions, Admin_Russell writes:

In Suggestions, Rob_and_Shelagh writes:

Hi Robert,

I got your email and have started the alert process after testing the problem
on several devices. So we know this is going on and are in the process of fixing
it.

This seems to be the very same bug we had yesterday after the launch of the new
TOS.

Russell, I just noticed that when I log out, the catalogue works fine, but when
I log back in, I get the "General Error" message. Chrome, Win 10 desktop.

Thanks for this input. This is what we are experiencing as well.

Author:

Emporiosa

Posted:

Dec 14, 2019 06:39

Subject:

Re: URGENT MESSAGE TO LEGO RE BRICKLINK

Viewed:

82 times

Topic:

In Suggestions, Admin_Russell writes:

In Suggestions, Rob_and_Shelagh writes:

Russell, I just noticed that when I log out, the catalogue works fine, but when
I log back in, I get the "General Error" message. Chrome, Win 10 desktop.

Author:

the_journeyman

Posted:

Dec 14, 2019 06:15

Subject:

Re: URGENT MESSAGE TO LEGO RE BRICKLINK

Viewed:

88 times

Topic:

In Suggestions, Admin_Russell writes:

In Suggestions, Rob_and_Shelagh writes:

Here's a novel idea. Roll back to the old ToS and we have our site back.
IT upgrades are always terrible planned and lack any testing.

Author:

Rob_and_Shelagh

Posted:

Dec 14, 2019 06:05

Subject:

Re: URGENT MESSAGE TO LEGO RE BRICKLINK

Viewed:

110 times

Topic:

In Suggestions, Admin_Russell writes:

In Suggestions, Rob_and_Shelagh writes:

Great, thanks for the response, that is at least good to know. I still stand
by my original post though and with respect if the problem is known then it would
be really helpful if there were a message/banner on the site advising members
of this..especially those who don't use the forum.

Thanks again for your quick reply though, much appreciated.

Robert

Author:

Admin_Russell

Posted:

Dec 14, 2019 06:00

Subject:

Re: URGENT MESSAGE TO LEGO RE BRICKLINK

Viewed:

180 times

Topic:

In Suggestions, Rob_and_Shelagh writes:

Author:

Teup

Posted:

Dec 14, 2019 05:54

Subject:

Re: URGENT MESSAGE TO LEGO RE BRICKLINK

Viewed:

104 times

Topic:

In Suggestions, Rob_and_Shelagh writes:

+1! Should go without saying, but apparently it doesn't!

Author:

Rob_and_Shelagh

Posted:

Dec 14, 2019 05:51

Subject:

URGENT MESSAGE TO LEGO RE BRICKLINK

Viewed:

420 times

Topic:

Status:

Open

Vote:

[Yes|No]

Author:

StormChaser

Posted:

Dec 12, 2019 22:42

Subject:

Re: Add An Area for Catalog Scans

Viewed:

39 times

Topic:

In Suggestions, 62Bricks writes:

Great idea. It would be even better if they could be transcribed and made searchable.
Or even a list attached with the sets that appear in it.

Completely agree. I've been looking at some scanning companies in anticipation
of possibly (and professionally) scanning my E&D catalog collection and they
offer these services. It would be most helpful to know without going through
an entire catalog if the set you're looking for appears therein.

Author:

StormChaser

Posted:

Dec 12, 2019 22:40

Subject:

Re: Add Search Options to Advanced Catalog Search

Viewed:

35 times

Topic:

In Suggestions, 62Bricks writes:

How would you use these features? Do you want to see a list of all items that
appear as, say, extras? Or do you want to take a specific part and find all the
sets in which it appears as an extra?

I've wanted this functionality in the past, but can't recall just why.
So I'll answer your question by mentioning the situation that prompted me
to post this suggestion.

This set includes two minifigures as counterparts:

3041-1 (Inv) Big Bucket of Fun
464 Parts, 1998
Sets: Universal Building Set: Classic Basic

I wanted to know how many sets include figures as counterparts, but could not
search for this information. With the feature I'm asking for I could use
the advanced search to find all the sets with figures inventoried as counterparts.

The requested features would probably be most useful to those working on the
catalog and its inventories, but others may find them useful as well.

Author:

62Bricks

Posted:

Dec 12, 2019 22:07

Subject:

Re: Add Search Options to Advanced Catalog Search

Viewed:

28 times

Topic:

In Suggestions, StormChaser writes:

I need the ability to select from the following unavailable options as checkboxes
on the Advanced Catalog Search page:

Items Inventoried as Regular
Items Inventoried as Counterpart
Items Inventoried as Extra
Items Inventoried as Alternate

Thank you.

How would you use these features? Do you want to see a list of all items that
appear as, say, extras? Or do you want to take a specific part and find all the
sets in which it appears as an extra?

Author:

62Bricks

Posted:

Dec 12, 2019 21:10

Subject:

Re: Add An Area for Catalog Scans

Viewed:

34 times

Topic:

In Suggestions, StormChaser writes:

I suggest that BrickLink add an area to the site for scans of printed catalogs.
There are other fan sites that already do this, but the results vary. This
would be a useful feature that would compliment the BrickLink catalog, enable
more effective catalog/inventory work, and draw more visitors to the site. Plus,
there would never be questions about copyright because TLG is publishing the
data themselves.

If this was done, I would add scans of my extensive Dacta/Education catalog collection.
Nearly all of the catalogs in my collection would only be available as scans
on BrickLink.

Thanks for considering it.

Great idea. It would be even better if they could be transcribed and made searchable.
Or even a list attached with the sets that appear in it.

Author:

leopard37

Posted:

Dec 12, 2019 17:23

Subject:

Re: Add Search Options to Advanced Catalog Search

Viewed:

32 times

Topic:

In Suggestions, calsbricks writes:

In Suggestions, StormChaser writes:

definitely agree especially counter parts

It's almost like he has a vision for a better catalog... Huh...

Author:

calsbricks

Posted:

Dec 12, 2019 17:10

Subject:

Re: Add Search Options to Advanced Catalog Search

Viewed:

30 times

Topic:

In Suggestions, StormChaser writes:

definitely agree especially counter parts

Author:

calebfishn

Posted:

Dec 12, 2019 16:58

Subject:

Re: Clarify Timeout on Inventory Step 3

Viewed:

33 times

Topic:

In Suggestions, StormChaser writes:

Please make it clear to members how long they have to complete Step 3 (Verify
Changes) when submitting inventory change requests. This can be done with a
countdown timer or by clearly stating on the Verify Changes page how long the
member has to complete the process.

Currently Step 3 is timed out after an unknown amount of time and this is not
stated anywhere until you actually get the timeout. When the timeout occurs,
portions of the data being submitted can be lost (and, obviously, this occurs
with no warning whatsoever).

Thank you.

I am saying yes to this. My last few part outs were a disaster of wasted effort
thanks to the timing out issue. It can easily take 30 minutes to part out a
large set, especially if you need to adjust amounts, or condition factors, or
add some remarks.

Author:

mhl

Posted:

Dec 10, 2019 05:24

Subject:

Re: can purchased pieces show up in “have” ?

Viewed:

47 times

Topic:

I really like the suggestion, I know that the described solution works, but it
is not comfortable.

Reason why it is not comfortable as you wrote:
- I have multiple wanted lists
- When applying an order to multiple wanted lists, you do not see how many bricks
have been assign already.
- After the apply you do not have an overview of how many bricks are left for
use for other things.

So it would be generally better to have a list like "ordered bricks" or "my bricks".
Then from this list apply the order to a wanted list with the same screen as
today. And then decrease the amount of the "my bricks" list by the applyed number.
This would help me to have a view on what I have right after the apply_order_to_wanted_list
function.

And even when I add a new wanted list, with a function like "fill from my bricks",
this would help.

Cheers Maik

Author:

sarbaek

Posted:

Dec 9, 2019 07:40

Subject:

Configurability for when payment is captured

Viewed:

58 times

Topic:

Status:

Open

Vote:

[Yes|No]

It would be very nice to allow store management to configure when a Stripe payment
is actually captured instead of capturing payment at checkout. In some countries
it's not allowed to capture payment before the order is actually shipped.

For instance it could be configured to automatically capture the payment when
the order status is set to "Shipped". This is how Stripe integration is handled
on BrickOwl so there's definitely an API for this. If an automatic handling
of this cannot be implemented for whatever reason I'd be ok with settling
for a manual process.

I would love to be able to fully comply with regulations

Author:

Sallywacko

Posted:

Dec 4, 2019 17:13

Subject:

Re: can purchased pieces show up in “have” ?

Viewed:

80 times

Topic:

In Suggestions, SylvainLS writes:

In Suggestions, Andrsv writes:

In Suggestions, Sallywacko writes:

My want lists have a place for the bricks I have. It would be nice if the pieces
I purchase through BrickLinks would automatically show up in the haves so I can
keep track. Is there a way to allow this to happen?

You can use «Apply order» button in your wanted list

Beware!

You can “Apply” the same order to multiple lists, hence counting the same bought
brick multiple times.

Worse, you can “Apply” the same order multiple times to the same list.

Better to make “bought lists” and manually (and painfully) change the values
in the “really anted lists” yourself.

Thanks for the cautions!

Author:

Sallywacko

Posted:

Dec 4, 2019 17:12

Subject:

Re: can purchased pieces show up in “have” ?

Viewed:

36 times

Topic:

In Suggestions, Andrsv writes:

In Suggestions, Sallywacko writes:

You can use «Apply order» button in your wanted list

Thanks for the tip!

Author:

kejones02

Posted:

Dec 4, 2019 16:15

Subject:

Share my Wanted List with Others

Viewed:

58 times

Topic:

Status:

Open

Vote:

[Yes|No]

I would love the ability to share my Wanted List(s) with others, especially around
year end, for gift exchanges and other gift giving. Thanks!

Author:

yorbrick

Posted:

Dec 4, 2019 09:15

Subject:

Re: Show the set from which a piece was ordered.

Viewed:

39 times

Topic:

In Suggestions, Lilbeastie22 writes:

Please show in the order details, the set from which pieces were ordered. As
a seller, this would be hugely helpful in finding the ordered pieces and sending
the order within a reasonable time.

Also voted no, as the current way is more flexible than what you propose. If
you want the set number, just add it as a remark. Also if you are not checking
inventories and sorting the parts out when you part out, watch out for variants
and extra parts.

Author:

Stuart9

Posted:

Dec 4, 2019 08:06

Subject:

Re: Show the set from which a piece was ordered.

Viewed:

39 times

Topic:

I will try this next few sets, thanks.

Looked at it but wary of trying until now.

In Suggestions, brickablocks writes:

When you upload or part out a set, you can set up concatenation settings that
will combine old and new remarks, so you don't have this problem. Customers
get pretty frustrated shopping in bL stores that have the same part in several
lots.

In Suggestions, Stuart9 writes:

If I part out a set, I add the set number to the comments which then shows up
in the order info.

This however has a drawback, it adds a separate entry for each of the parts each
time you part out a new set, you could end up with many parts listed numerous
times.

Might deter some from ordering but you can find the set quicker.

Author:

brickablocks

Posted:

Dec 4, 2019 07:56

Subject:

Re: Show the set from which a piece was ordered.

Viewed:

38 times

Topic:

Author:

axaday

Posted:

Dec 4, 2019 07:44

Subject:

Re: Show the set from which a piece was ordered.

Viewed:

34 times

Topic:

In Suggestions, Andrsv writes:

In Suggestions, Lilbeastie22 writes:

Please show in the order details, the set from which pieces were ordered. As
a seller, this would be hugely helpful in finding the ordered pieces and sending
the order within a reasonable time.

When parting out a set you can choose default remark. I always set the set nr
as default remark. Would this solve your issue?

This is what I do. Not necessarily the set, but the remarks line shows where
I will find the piece. There is a setting to show remarks on your orders.

Author:

Stuart9

Posted:

Dec 4, 2019 07:37

Subject:

Re: Show the set from which a piece was ordered.

Viewed:

38 times

Topic:

Please show in the order details, the set from which pieces were ordered. As
a seller, this would be hugely helpful in finding the ordered pieces and sending
the order within a reasonable time.

Author:

Andrsv

Posted:

Dec 4, 2019 07:37

Subject:

Re: Show the set from which a piece was ordered.

Viewed:

35 times

Topic:

In Suggestions, Lilbeastie22 writes:

Please show in the order details, the set from which pieces were ordered. As
a seller, this would be hugely helpful in finding the ordered pieces and sending
the order within a reasonable time.

When parting out a set you can choose default remark. I always set the set nr
as default remark. Would this solve your issue?

Author:

calsbricks

Posted:

Dec 4, 2019 07:31

Subject:

Re: Show the set from which a piece was ordered.

Viewed:

38 times

Topic:

In Suggestions, Lilbeastie22 writes:

Please show in the order details, the set from which pieces were ordered. As
a seller, this would be hugely helpful in finding the ordered pieces and sending
the order within a reasonable time.

Voted no as this really isn't possible. Pieces can and do come from a multitude
of sets so which one it comes from cannot be isolated except in rare circumstances.

Author:

Lilbeastie22

Posted:

Dec 4, 2019 07:27

Subject:

Show the set from which a piece was ordered.

Viewed:

119 times

Topic:

Status:

Open

Vote:

[Yes|No]

Please show in the order details, the set from which pieces were ordered. As
a seller, this would be hugely helpful in finding the ordered pieces and sending
the order within a reasonable time.

Author:

tsystem

Posted:

Dec 3, 2019 16:57

Subject:

Re: Create a Have List

Viewed:

42 times

Topic:

Hi, New update of my merge tools, i hope you like it

Author:

tsystem

Posted:

Dec 1, 2019 16:34

Subject:

Re: Create a Have List

Viewed:

51 times

Topic:

Hi All,

So i've decided to do my own tool... So i've put it online if it's
can help someone.
How does it work : really simple ... donwload your wanted lists as xml file,
go to my link, drop your xml, choose for options and merge the 2 files together
and upload it to a new list....

This way, i have a wanted list for my project and one for my own parts, so i
can merge the 2 list to see if request quantity is matching my having quantity
...
I think i'll add option to :
- keep only element present in first list
- keep only common element
- keep only different element
- ...

I hop it will help somone

link : http://www.tapsystem.com/bricklink/mergeXML/

test files if you want :
test file A : http://www.tapsystem.com/bricklink/mergeXML/testFiles/mergeXmlA.xml
test file B : http://www.tapsystem.com/bricklink/mergeXML/testFiles/mergeXmlB.xml

Thanks for your comments

Author:

SylvainLS

Posted:

Nov 30, 2019 11:12

Subject:

Re: can purchased pieces show up in “have” ?

Viewed:

55 times

Topic:

In Suggestions, Andrsv writes:

In Suggestions, Sallywacko writes:

You can use «Apply order» button in your wanted list

Author:

Andrsv

Posted:

Nov 30, 2019 10:31

Subject:

Re: can purchased pieces show up in “have” ?

Viewed:

43 times

Topic:

In Suggestions, Sallywacko writes:

You can use «Apply order» button in your wanted list

Author:

Sallywacko

Posted:

Nov 30, 2019 10:19

Subject:

can purchased pieces show up in “have” ?

Viewed:

71 times

Topic:

Status:

Open

Vote:

[Yes|No]

Author:

Emporiosa

Posted:

Nov 29, 2019 16:38

Subject:

Re: Create a Have List

Viewed:

44 times

Topic:

In Suggestions, tsystem writes:

Hi,

After all, thanks for this website ans studio, it's really great tools to
create and find parts !

My idea is to have the possibility to create an "have list" like the "wanted
list" but to reference my parts and so to be abble to make difference between
want / have lists to know wich parts i need to purchase. it will be great for
multipart/large model so i can purchase and work on a first part and continue
searching for other part but making a different wanted list for different submodels
...

I don't know if it's really clear ...

Let me know

Thanks by advance

Mr

Have you seen the website Rebrickable? It's fantastic for keeping inventory
of what you have as well as create wanted lists for parts you need to build MOCs
or other sets. It also Bricklink sellers are also integrated with it so you can
create a list there to use for buying on Bricklink

Author:

Brickwilbo

Posted:

Nov 29, 2019 12:44

Subject:

Re: Create a Have List

Viewed:

42 times

Topic:

In Suggestions, tsystem writes:

Let me know

Thanks by advance

Mr

You can upgrade to seller,keep the store closed for personal inventory.
Or use Brickstock for personal use.

Author:

tsystem

Posted:

Nov 29, 2019 12:23

Subject:

Re: Create a Have List

Viewed:

41 times

Topic:

In Suggestions, tsystem writes:
* before all a great thanks

)

Author:

tsystem

Posted:

Nov 29, 2019 12:22

Subject:

Create a Have List

Viewed:

93 times

Topic:

Status:

Open

Vote:

[Yes|No]

Let me know

Thanks by advance

Mr

Author:

SylvainLS

Posted:

Nov 26, 2019 13:40

Subject:

Re: Find sets based on pieces

Viewed:

49 times

Topic:

In Suggestions, randyf writes:

In Suggestions, bwbwings writes:

There is a feature I would love to see in Bricklink, it goes like this:

I have x number of pieces that belong to a set but I do not know what the set
is. I would love to specify which pieces I have and then view all the sets that
all the pieces belong to.

I do know that I can look up a single piece but it gets difficult cross referencing
5 or 6 pieces to find the common set.

Please let me know if you think this would be a beneficial feature or if you
would like more info.

Thanks

rebrickable.com

And https://www.bricklink.com/catalogIn.asp?viewMulti=Y

Author:

randyf

Posted:

Nov 26, 2019 13:36

Subject:

Re: Find sets based on pieces

Viewed:

50 times

Topic:

In Suggestions, bwbwings writes:

rebrickable.com

Author:

bwbwings

Posted:

Nov 26, 2019 13:19

Subject:

Find sets based on pieces

Viewed:

70 times

Topic:

Status:

Open

Vote:

[Yes|No]

Author:

calsbricks

Posted:

Nov 26, 2019 07:59

Subject:

Re: "Fast Shipper" badge for Sellers

Viewed:

44 times

Topic:

In Suggestions, bje writes:

In Suggestions, searme writes:

In Suggestions, bje writes:

Besides - if you know sellers who are listing items they do not have on hand,
you must report those lots to BrickLink

I'd love to but how do you suggest I prove that, short of raiding seller's
home/shop?

Per your original post - you and other LUG members are aware of those sellers,
so you and your fellow LUG members all report those lots and wait for BL to sort
it out. You are not prosecutor, judge, jury and executioner and neither are you
the policeman. But it also does not help matters if you just talk among yourselves
about it. If you and all other members of your LUG really feel there is a real
serious problem here with a specific subset of sellers, you all report the problem
lots. I'm sure BL can investigate the matter evenhandedly.

On the other hand, if there is nothing in your original statement, then we do
not need this badge idea, as all you have to do is ask the seller to ship to
your timeframe and keep the proof as you require.

In addition to what Jean has mentioned you also need to be aware that the suggestion
program has not worked for a long time as development on the classic site is
no longer part of Bricklink's plans. They have agreed publicly to continue
to support it but all work (development) is being aimed at the "Future of Bricklink
e.g. Bricklink XP" as stated in the Presentation at Brickworld. When and if that
happens it appears the business model will change - to what is really unknown
at present with only very sketchy details available. That plus the fact that,
again publicly, Bricklink have stated they are somewhat in limbo over the future
direction they want to decide on means that modifying the classic site is even
further down the line for anything to be done.

Using the existing feedback system is really your only avenue to deal with things
like this. I would think most people agree that system is flawed, not used correctly,
and in need of a facelift - but it doesn't really appear that is likely.

Things can of course change and there are lots of us who want to see that happen
but for the time being use the tools that are already there.

Author:

bje

Posted:

Nov 26, 2019 07:20

Subject:

Re: "Fast Shipper" badge for Sellers

Viewed:

45 times

Topic:

In Suggestions, searme writes:

In Suggestions, bje writes:

Besides - if you know sellers who are listing items they do not have on hand,
you must report those lots to BrickLink

I'd love to but how do you suggest I prove that, short of raiding seller's
home/shop?

Author:

searme

Posted:

Nov 26, 2019 06:45

Subject:

Re: "Fast Shipper" badge for Sellers

Viewed:

31 times

Topic:

In Suggestions, axaday writes:

eBay has 4 or 5 parameters in the detailed feedback. But I'm not sure who
ever checks it.

If an universally visible badge would be dependent on a parameter, you wouldn't
even need to check that parameter manually. It's kind of the whole point.

Author:

searme

Posted:

Nov 26, 2019 06:44

Subject:

Re: "Fast Shipper" badge for Sellers

Viewed:

31 times

Topic:

In Suggestions, bje writes:

Besides - if you know sellers who are listing items they do not have on hand,
you must report those lots to BrickLink

I'd love to but how do you suggest I prove that, short of raiding seller's
home/shop?

Author:

axaday

Posted:

Nov 26, 2019 05:51

Subject:

Re: "Fast Shipper" badge for Sellers

Viewed:

28 times

Topic:

In Suggestions, searme writes:

What if we added a secondary feedback where instead of just writing if the service
was OK or not OK, the buyer also rates service speed between fast/regular/slow?
And sellers who are consistently rated "fast" by buyers get a badge? Still can
be misused, but should be harder to tamper with. The problem is definitely there
and the existing feedback doesn't solve it. If a dishonest store states they
ship in 5-15 days, you're obviously hoping for 5 and they're obviously
just making 15 look nice. Seriously, maybe set a limit for a maximum shipping
time? If a seller can't ship anything in less than 3 weeks, they obviously
don't have time to run a store OR they're not being truthful about their
stock.

eBay has 4 or 5 parameters in the detailed feedback. But I'm not sure who
ever checks it.

Author:

bje

Posted:

Nov 26, 2019 05:48

Subject:

Re: "Fast Shipper" badge for Sellers

Viewed:

35 times

Topic:

In Suggestions, searme writes:

In Suggestions, yorbrick writes:

I don't think it is necessary. If you have a bad experience then leave appropriate
feedback.

Having a badge will do nothing, as sellers will find a way around it. Plus it
will need policing, which is impossible unless everyone reports tracking information
to BL, which will increase postage costs for buyers. Plus the tracking information
will still need checking to find out if it is genuine.

The shops in question clearly prove that feedback is not reliable, as they only
have 10-20% of complaints and they tend to blacklist complainers to prevent them
from buying again. Yes, a small percentage of sellers will find a way around
anything, but I still believe that for majority of them, such a badge would be
reliable. Far more reliable than blindly trusting the seller, which is what we
are mostly doing right now. I've lost all faith in the feedback system -
consider that if a seller declares on his page that he ships in 5-15 days and
then he ships every order in 15 days (which is pretty much the case with some
shops), you still have no grounds for negative feedback. And I feel like a number
of buyers is simply afraid of giving a negative feedback.

With 800+ buy orders under the belt you should know that feedback is not in any
way designed to be any barometer of service standards. If the seller is not clear
on when he/she will ship, then message them prior to placing the order and ask
what the timeframe is. That way you do not ahve to trust blindly.

A real example of why feedback is such a difficult tool to use to assess sellers:
I have an outstanding order. I asked the seller to keep proof of shipping. After
two months I ask the seller for the proof of shipping. The seller did not keep
proof of shipping. The seller offers me a refund. I did not order a refund. I
paid for the shipping in trust. The seller has no proof that the money I paid
him for shipping was used as intended. That seller is batting 0 for 3 - he has
not done a single thing I have asked him to do. Yet, if I were to leave him negative
or neutral feedback on the facts right now it will be the end of the world for
him because in his head he thinks he has done right by me by offering a full
refund of the order.

I think that if it is that mission critical that the seller must ship the next
day, then tell the seller that when you palce the order and give him/her a clear
opportunity to cancel if they cannot fulfill the order to your expectations.

If a seller then chooses to accept the order and still gives you that level of
poor service, either do not buy from the seller again or bite the bullet and
leave clear feedback such as "seller promises to ship next day but does not".

Besides - if you know sellers who are listing items they do not have on hand,
you must report those lots to BrickLink so those can be removed and if there
are a sufficient number of those lots, so the sellers can be closed down by BrickLink.
If you say nothing, then you are helping the seller to circumvent the very issues
you are complaining about.

Author:

searme

Posted:

Nov 26, 2019 05:43

Subject:

Re: "Fast Shipper" badge for Sellers

Viewed:

28 times

Topic:

Author:

yorbrick

Posted:

Nov 26, 2019 05:19

Subject:

Re: "Fast Shipper" badge for Sellers

Viewed:

31 times

Topic:

In Suggestions, searme writes:

In Suggestions, yorbrick writes:

So BL goes for a badge for speed of shipping. That may lead to some sellers being
sloppy to make sure they qualify for that badge. So we need a badge for accuracy.
Plus for used parts sellers, we need a badge for quality of parts. And what about
a badge for quality of packaging, as some people don't package adequately.
And so on.

And all these badges need monitoring. Should it be down to the seller to declare
they ship within 5 days, or for the buyers to monitor this. And what about correctness
of order and so on - should a buyer declare this or the seller?

If you want a fast turn around, I suggest avoiding stores that state they will
ship in 5-15 days.

If a store has 10-20% of complaints, then I'd also avoid them.

As to a store blacklisting a buyer that complains, I don't see the problem.
If a buyer is upset with a store enough to leave them negative feedback, then
surely the buyer would not want to buy from that same store again. And if they
do, surely the seller has the right to stop them. If they didn't like their
purchase first time around, then why deal with that customer again if they are
just going to complain again at the service.

Author:

SurplusParts

Posted:

Nov 26, 2019 05:14

Subject:

Re: "Fast Shipper" badge for Sellers

Viewed:

33 times

Topic:

I honestly think that if the feedback system was used as it is designed to do,
then some of these problems would be eliminated.

What is the considered % for a top store. 100%? 99%? 90%?

That maybe is the problem. Everyone wants 100% and they don't want negative
feedback. They say they are happy for constructive feedback, but the reality
is that they don't really, unless it is positive. And some stores use some
bad methods to keep that score up.

Imagine if a top store was only 90%. Then people may be more likely to give
honest feedback as it would be less likely to ruin their perfect score.

I recently had a buying experience on Bricklink that i would consider neutral.
Wasn't disastrous, but was certainly not good. However i felt that i couldn't
leave that kind of feedback because i am a seller too, and i didn't want
to receive the same in return. Retaliatory feedback is a big problem.

But as mentioned above, sellers could just mark the shipment as shipped and it
would make no iota of difference.

I think that honest feedback is the only really way to go, but i am guilty of
the opposite myself so i won't be holding my breath that this will happen
any day soon.

Anyway, just my thoughts.
Douglas

Author:

searme

Posted:

Nov 26, 2019 04:36

Subject:

Re: "Fast Shipper" badge for Sellers

Viewed:

43 times

Topic: