BrickLink Discussion Forum

In Problem, leopard37 writes:

I've had two quotes within the last two days and the quotes have been accepted
and the system has created blank invoices send to the customer multiple times.
I then have to send an invoice manually afterwards for them to pay.

It is most definitely not working fine.

It's working fine for me. All I do is select standard "Paypal" as the payment
option (or empty my cart if it's not available), wait for the invoice to
come in, and then log in to Paypal to submit payment. Now, come late April,
it'll be jacked twelve ways from Sunday...

Author:

leopard37

Posted:

Mar 1, 2018 17:45

Subject:

Re: Getting Frustrated Now With Bricklink

Viewed:

103 times

Topic:

In Problem, BigBBricks writes:

In Problem, Admin_Jaclyn writes:

Is the quote function broken? I had a quote come in 5 days ago and I had no notification
or anything regarding it. I only knew because the buyer messaged me last night.
This is not acceptable.

Hi there,

Fortunately, the quote system is working just fine. Even if you did not receive
an email, the quote notification was displayed on your My BL page, on the My
BL hover icon in the navigation bar, and a count of all pending quotes would
have shown when you hovered over the My Store icon as well.

Jac, I had a buyer submit a quote last week and it came through as a purchase
with an unknown shipping type. It is definitely not working just fine. Luckily
I knew it was a quote as they had messaged me before had asking what it cost
to ship to HK and I asked them to submit a quote. This was an experienced buyer,
not a newbie that clicked the wrong button.

BL has tons of bugs preventing people from checking out correctly. Either your
devs and/or support people are lying to you or they are unaware due to lack of
diligence/testing/troubleshooting.

Author:

BigBBricks

Posted:

Mar 1, 2018 17:00

Subject:

Re: Getting Frustrated Now With Bricklink

Viewed:

124 times

Topic:

In Problem, Admin_Jaclyn writes:

Is the quote function broken? I had a quote come in 5 days ago and I had no notification
or anything regarding it. I only knew because the buyer messaged me last night.
This is not acceptable.

Author:

bagelboybugle

Posted:

Mar 1, 2018 16:18

Subject:

Re: Getting Frustrated Now With Bricklink

Viewed:

91 times

Topic:

In Problem, SylvainLS writes:

In Problem, bagelboybugle writes:

In Problem, legoman77 writes:

Then why not hire someone that is capable of dealing with older coding or whatever
it is called?

I seem to recall it was mentioned long before the current team joined us that
it is not so much the coding thats the issue, its that there isnt a map of the
codes architecture (sorry I cant remember the proper technical words) which makes
it hard, even for experts to unpick when redesigning because its hard to know
which bit of code does what? or something like that.

A web application has multiple entry points (= pages), so it’s a bit more loose
and confusing than an application (which generally has only one main executable).
But frankly, starting from the database, the code, and actual use cases (just
asking users what they do and how they do it), you can reverse engineer and document
any system.
You just need someone with the proper skills.

From that point, YOU DON’T PATCH the mess, you rewrite it cleanly. (You might
have a team who patches the blurb while you redesign the system, but you don’t
make the new version from the previous one’s spaghetti code, especially not if
you’re still in the “what’s that stuff?” phase.)

Think about an old stone bridge, with a few houses haphazardly built on its top,
that you want to upgrade. You don’t replace every stone arch with a new steel
one one at a time (even though with computers, you can do that magically and
instantaneously). You build a brand new bridge, with brand new, well structured
houses, with all the modern stuff, a bit farther, and when it’s ready, you move
people and trafic to it, just before blowing up the old one.

People have trouble abandoning the old bridge’s stones / the old code. They
don’t understand the stones aren’t really important, it’s the bridge that is.
The knowledge, the processes, the database, all are important, not the code.

(Yes, I’ve done this a few times.)

I think I remembered a right comment from the admins of the time but my lack
of code knowledge led to me asking a totally out of context question, appreciate
the pointer, thankyou

Author:

Reki_Lobsheek

Posted:

Mar 1, 2018 16:03

Subject:

Re: Getting Frustrated Now With Bricklink

Viewed:

99 times

Topic: