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 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Mar 1, 2018 08:55
 Subject: Re: Getting Frustrated Now With Bricklink
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 Topic: Problem
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In Problem, Icetrent writes:
  I had never heard of Brick Owl until I started reading this forum.
I have logged on and it is actually not a bad website.
If the people here don't fix this website soon I think I will be packing
up shop here and head over there too.
This website so slow and frustrating to work with.
It took me over 15 mins. to leave feedback for 10 customers today. This is a
1 min task at most. I am so sick of this.

It's fast when you click on the Mass feedback link and copy paste your feedback.
Or don't pile up the feedback-to-leave.

  I have sent an email to IT and still no answer.




In Problem, nectara writes:
  In Problem, CheshireBricKs writes:
  I'm starting to get really frustrated now with Bricklink. Maybe you'll
reply?

Is the quote function broken? I had a quote come in 5 days ago and I had no notification
or anything regarding it. I only knew because the buyer messaged me last night.
This is not acceptable.

Your site has duplicated lots on numerous occasions, this is not acceptable.

Also on numerous occasions I've had customers tell me that they cannot checkout
after ironing out potential issues I have found out it's the site, not me.
I've lost money to this and again, this is not acceptable.

Most things you post are vague from every angle and you sit in the shadows whilst
everyone is up in question. Regardless of if the feedback is good or bad you
still push out the garbage updates anyway. This is not acceptable.

Your site is very slow at times and it's getting more and more frustrating
when trying to work. All of a sudden the site will grind to a standstill. This
is not acceptable.

Your ability to inventory used Lego is appalling. Why not work on this rather
than Brickarms? that's right. Money. If it won't make you money then
you won't bother. This is not acceptable.

I sell on BrickOwl too and I've never had a single issue. You may be the
market leaders currently but your cockyness will catch up with you soon. I pay
my monthly fees on time every time and this is the mess I have to work with?
Can't it just 'work'? Why is everything difficult and half made?
Not acceptable. I'm tired of apologising to customers because of the issues
on this site. I dread to think how many people have turned away from my store
and not said anything.

I'm just frustrated and the quote issue lastnight was the tipping point for
me. Fix your site.

I'm aware there's trolls on here so please keep your witty comments to
yourself.

Thanks
Reece


Hi
I don't want to say Bricklink is a high tech online selling platform quite
the oposite
I don't want to say Bricklink is working flawless
Nothing is perfect in this world
You know this I know this.
Why you don't simply accept that here on Bricklink is exactly like in the
real world.
Stock loss? Never think about it? Every commercial company have a calculated
stock loss.
How big is your's?
You complain about a lost Quote...
What's about Bricklink going offline for a week because of a server problem?
What's about Brickling losing their database? Must have backup?
Maybe they lost their backup together with the actual database? In a fire?
There are so many possibility that something will go wrong that I have no time
to think about?
Just try to overcome?
Drink one beer?
Regards
Nectara
 Author: bb680938 View Messages Posted By bb680938
 Posted: Mar 1, 2018 05:10
 Subject: Re: Getting Frustrated Now With Bricklink
 Viewed: 146 times
 Topic: Problem
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Hey, I was not expecting that. I appreciate the time you've taken to reply
so thank you.

Regardless of the issues the buyer has now gone through with the order and thankfully
was very understanding of the issues. I'll check my emails later as I occasionally
do get them sent to spam folders.

I've adjusted what I can regarding shipping methods and for bigger more obscure
items I have started to set as manual invoice. I had a buyer who wanted to buy
some plates from me and couldn't even after I explained possible work around
that have worked for other customers.

Regarding your business decisions; not everything makes you money.

If you're having to declare you're staying up until 3am then maybe its
time you actually employ someone. That would be really great on the help desk
side of things as it's practically none existent.

If the code is very fragile then employ someone who knows what they're doing
and that can do it effectively. If a hospital needs a surgeon they're not
going to get a caretaker are they?

Based of what I've read, Lawrence over at BrickOwl listens to his community

I'd send info to the help desk but as I've been ignored before I've
lost hope in that area.

Regarding my used inventorying. I do not mean in the way of parting out new sets
etc. I mean if you're pulling used from a bulk lot. Instead of adding parts
one by one create an onsite way of adding in bulk batches like Brickstock does.
I know this won't make you money but it would be a great addition. Adding
used lots one by one is painful onsite.

I noticed you left out;

Most things you post are vague from every angle and you sit in the shadows
whilst
everyone is up in question. Regardless of if the feedback is good or bad you
still push out the garbage updates anyway. This is not acceptable


Can you please explain why the Bricklink team are so atrocious in explaining
and clarifying situations. Questions are rife on the forum yet I see no answers.

Thanks
Reece
 Author: bb414973 View Messages Posted By bb414973
 Posted: Mar 1, 2018 03:38
 Subject: Re: Getting Frustrated Now With Bricklink
 Viewed: 80 times
 Topic: General
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In General, Speg writes:
  The comment section is great for adding whether or not a piece if mint or has
issues. Honestly, any real universal grading system would result in a nightmare
for both buyers and sellers.

I understand, grading would be difficult if it was on a mandated scale, but each
store should be able to differentiate between Used (Like New), Used (Fine) and
Used (Poor), etc. Vast majority of stores don't add comments so buyers have
no idea of the quality until it's actually received.
 Author: Addict2Brick View Messages Posted By Addict2Brick
 Posted: Mar 1, 2018 02:50
 Subject: Re: Getting Frustrated Now With Bricklink
 Viewed: 87 times
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People talk about leaving all the time. I didn't agree with a recent change
and because of that I reached out and found other selling platforms besides this
one. I never would have even known about the other sites if that change didn't
occur. That said, it's not really any of my business if things change here.
I can only sit back and enjoy or dislike the ride and if I do dislike it enough
then I'll go somewhere else because there ARE options. It's certainly
inconvenient for me to leave, but not impossible.

The only reason I'm saying that is because since you just got here (heck,
me too) I don't want you to think that the end is near and that everybody
is leaving. People will come and go and they'll do that with or without change.
 Author: Addict2Brick View Messages Posted By Addict2Brick
 Posted: Mar 1, 2018 02:36
 Subject: Re: Getting Frustrated Now With Bricklink
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 Topic: General
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The comment section is great for adding whether or not a piece if mint or has
issues. Honestly, any real universal grading system would result in a nightmare
for both buyers and sellers.
 Author: bb414973 View Messages Posted By bb414973
 Posted: Mar 1, 2018 01:24
 Subject: Re: Getting Frustrated Now With Bricklink
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 Topic: General
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In General, crazylegoman writes:
  In General, PurpleDave writes:
  In General, SylvainLS writes:
  With New, you can easily part out sets into your inventory. With Used, when
you don’t know which sets the parts are from (and whether they are all there),
it’s more work.

Exactly. New, you part out and list an entire set all at once. Used, you track
down and list a single piece.

If you're parting out a new set, yes; the same doesn't hold true for
adding Pick-A-Brick to a store or other parts bought as new for the purpose of
reselling.

It's extremely obvious that you would have to find individual parts in the
catalog here when adding used parts to a store. It's been that way from
the beginning. I just don't understand why OP was getting upset with that
method. What does he expect—a BL scanner to identify used parts?

David

Adding a part to your BO inventory is a 3-click, same-page process once you've
found the part. I get the feeling that BL has a far more convoluted method, but
I use BrickStock and Bricksync so I wouldn't know.

But I read the OP as meaning that all used bricks are treated the same; there's
no grading built in to the system. Everything is binary, either new or used.
 Author: crazylegoman View Messages Posted By crazylegoman
 Posted: Mar 1, 2018 00:05
 Subject: Re: Getting Frustrated Now With Bricklink
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In General, PurpleDave writes:
  In General, SylvainLS writes:
  With New, you can easily part out sets into your inventory. With Used, when
you don’t know which sets the parts are from (and whether they are all there),
it’s more work.

Exactly. New, you part out and list an entire set all at once. Used, you track
down and list a single piece.

If you're parting out a new set, yes; the same doesn't hold true for
adding Pick-A-Brick to a store or other parts bought as new for the purpose of
reselling.

It's extremely obvious that you would have to find individual parts in the
catalog here when adding used parts to a store. It's been that way from
the beginning. I just don't understand why OP was getting upset with that
method. What does he expect—a BL scanner to identify used parts?

David
 Author: legoman77 View Messages Posted By legoman77
 Posted: Feb 28, 2018 23:14
 Subject: Re: Getting Frustrated Now With Bricklink
 Viewed: 128 times
 Topic: Problem
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In Problem, Admin_Jaclyn writes:
  
  Is the quote function broken? I had a quote come in 5 days ago and I had no notification
or anything regarding it. I only knew because the buyer messaged me last night.
This is not acceptable.

Hi there,

Fortunately, the quote system is working just fine. Even if you did not receive
an email, the quote notification was displayed on your My BL page, on the My
BL hover icon in the navigation bar, and a count of all pending quotes would
have shown when you hovered over the My Store icon as well.

If you didn't receive an email notification about the quote, the email either
got sent to your spam folder or was blocked by your ISP. Please add both "blservice@bricklink.com"
and "noreply@bricklink.com" to your email contacts and safe senders list. We'd
be happy to contact your ISP to request that our domain is unblocked if you would
provide that information.

I see that everything has been worked out with the buyer and that the quote resulted
in an order, which is great!

  Also on numerous occasions I've had customers tell me that they cannot checkout
after ironing out potential issues I have found out it's the site, not me.
I've lost money to this and again, this is not acceptable.

I'm sorry to hear that! The error could be caused by several different things,
many of which are seller settings that you would need to adjust yourself. It's
likely that your shipping restrictions need to be adjusted to accommodate sets
and large part assemblies.

  Your ability to inventory used Lego is appalling.

Could you please clarify what you mean?

  Why not work on this rather
than Brickarms? that's right. Money. If it won't make you money then
you won't bother. This is not acceptable.

Not all business decisions are that straightforward.

  Can't it just 'work'? Why is everything difficult and half made?

Despite the countless hours we spend checking things in a test environment, there
are always issues that don't show up we've deployed to the live site.
We stayed in the office testing and checking the forum/helpdesk until 3am after
we deployed Instant Checkout. It's not that we aren't trying.
We are unique in that our site was coded 18 years ago and was untouched for nearly
14 years. The code is VERY fragile. I'm assuming that BO has fewer issues
for several reasons but mainly because Lawrence doesn't have to tinker with
such old/fragile code and also that their user base is significantly lower than
ours.

  I'm just frustrated and the quote issue lastnight was the tipping point for
me. Fix your site.

Understandable. We WANT to fix anything that's broken on the site. It would
be super helpful if you could send specific information to the help desk the
next time you encounter a problem. The correct email address is customersupport@bricklink.com.

-Jaclyn
BrickLink Customer Support

Then why not hire someone that is capable of dealing with older coding or whatever
it is called?
It seems like there are so many excuses. This site used to be user friendly.
What happened?
John P
 Author: Admin_Jaclyn View Messages Posted By Admin_Jaclyn
 Posted: Feb 28, 2018 22:08
 Subject: Re: Getting Frustrated Now With Bricklink
 Viewed: 221 times
 Topic: Problem
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  Is the quote function broken? I had a quote come in 5 days ago and I had no notification
or anything regarding it. I only knew because the buyer messaged me last night.
This is not acceptable.

Hi there,

Fortunately, the quote system is working just fine. Even if you did not receive
an email, the quote notification was displayed on your My BL page, on the My
BL hover icon in the navigation bar, and a count of all pending quotes would
have shown when you hovered over the My Store icon as well.

If you didn't receive an email notification about the quote, the email either
got sent to your spam folder or was blocked by your ISP. Please add both "blservice@bricklink.com"
and "noreply@bricklink.com" to your email contacts and safe senders list. We'd
be happy to contact your ISP to request that our domain is unblocked if you would
provide that information.

I see that everything has been worked out with the buyer and that the quote resulted
in an order, which is great!

  Also on numerous occasions I've had customers tell me that they cannot checkout
after ironing out potential issues I have found out it's the site, not me.
I've lost money to this and again, this is not acceptable.

I'm sorry to hear that! The error could be caused by several different things,
many of which are seller settings that you would need to adjust yourself. It's
likely that your shipping restrictions need to be adjusted to accommodate sets
and large part assemblies.

  Your ability to inventory used Lego is appalling.

Could you please clarify what you mean?

  Why not work on this rather
than Brickarms? that's right. Money. If it won't make you money then
you won't bother. This is not acceptable.

Not all business decisions are that straightforward.

  Can't it just 'work'? Why is everything difficult and half made?

Despite the countless hours we spend checking things in a test environment, there
are always issues that don't show up we've deployed to the live site.
We stayed in the office testing and checking the forum/helpdesk until 3am after
we deployed Instant Checkout. It's not that we aren't trying.
We are unique in that our site was coded 18 years ago and was untouched for nearly
14 years. The code is VERY fragile. I'm assuming that BO has fewer issues
for several reasons but mainly because Lawrence doesn't have to tinker with
such old/fragile code and also that their user base is significantly lower than
ours.

  I'm just frustrated and the quote issue lastnight was the tipping point for
me. Fix your site.

Understandable. We WANT to fix anything that's broken on the site. It would
be super helpful if you could send specific information to the help desk the
next time you encounter a problem. The correct email address is customersupport@bricklink.com.

-Jaclyn
BrickLink Customer Support
 Author: PurpleDave View Messages Posted By PurpleDave
 Posted: Feb 28, 2018 21:36
 Subject: Re: Getting Frustrated Now With Bricklink
 Viewed: 62 times
 Topic: General
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In General, SylvainLS writes:
  With New, you can easily part out sets into your inventory. With Used, when
you don’t know which sets the parts are from (and whether they are all there),
it’s more work.

Exactly. New, you part out and list an entire set all at once. Used, you track
down and list a single piece. Then the next one is the same piece, but you have
to list it differently because you want to note differences in condition and
price them accordingly. The only reason I can figure that people can make any
money at all on Used is they can often get hugely undervalued lots on sites like
Craigslist or by hitting up garage sales. Or, you know, you can price it higher
than New and hope people will buy it without paying attention because "Used is
always less expensive".
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Feb 28, 2018 21:08
 Subject: Re: Getting Frustrated Now With Bricklink
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In General, crazylegoman writes:
  In General, SylvainLS writes:
  In General, crazylegoman writes:
  In Problem, CheshireBricKs writes:
  Your ability to inventory used Lego is appalling.

I have no idea what you mean by that. The inventories in the catalog are submitted
by users, and they're generally inventoried using new sets, not used.

Replace “to inventory” with “to put in your store’s inventory.”

That definitely changes the meaning, but it still doesn't make sense. Has
there been some change in the way parts are added to a store when they are used?

With New, you can easily part out sets into your inventory. With Used, when
you don’t know which sets the parts are from (and whether they are all there),
it’s more work.

I understand a lot of people use BrickStock (or similar) but sellers tools are
scarce on BL.


(And tote that I’m a buyer only )
 Author: crazylegoman View Messages Posted By crazylegoman
 Posted: Feb 28, 2018 20:52
 Subject: Re: Getting Frustrated Now With Bricklink
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In General, SylvainLS writes:
  In General, crazylegoman writes:
  In Problem, CheshireBricKs writes:
  Your ability to inventory used Lego is appalling.

I have no idea what you mean by that. The inventories in the catalog are submitted
by users, and they're generally inventoried using new sets, not used.

Replace “to inventory” with “to put in your store’s inventory.”

That definitely changes the meaning, but it still doesn't make sense. Has
there been some change in the way parts are added to a store when they are used?

David
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Feb 28, 2018 20:03
 Subject: Re: Getting Frustrated Now With Bricklink
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In General, crazylegoman writes:
  In Problem, CheshireBricKs writes:
  Your ability to inventory used Lego is appalling.

I have no idea what you mean by that. The inventories in the catalog are submitted
by users, and they're generally inventoried using new sets, not used.

Replace “to inventory” with “to put in your store’s inventory.”
 Author: crazylegoman View Messages Posted By crazylegoman
 Posted: Feb 28, 2018 19:50
 Subject: Re: Getting Frustrated Now With Bricklink
 Viewed: 93 times
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In Problem, CheshireBricKs writes:
  Your ability to inventory used Lego is appalling.

I have no idea what you mean by that. The inventories in the catalog are submitted
by users, and they're generally inventoried using new sets, not used.

David
 Author: legoman77 View Messages Posted By legoman77
 Posted: Feb 28, 2018 19:43
 Subject: Re: Getting Frustrated Now With Bricklink
 Viewed: 91 times
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In Problem, CheshireBricKs writes:
  I'm starting to get really frustrated now with Bricklink. Maybe you'll
reply?

Is the quote function broken? I had a quote come in 5 days ago and I had no notification
or anything regarding it. I only knew because the buyer messaged me last night.
This is not acceptable.

Your site has duplicated lots on numerous occasions, this is not acceptable.

Also on numerous occasions I've had customers tell me that they cannot checkout
after ironing out potential issues I have found out it's the site, not me.
I've lost money to this and again, this is not acceptable.

Most things you post are vague from every angle and you sit in the shadows whilst
everyone is up in question. Regardless of if the feedback is good or bad you
still push out the garbage updates anyway. This is not acceptable.

Your site is very slow at times and it's getting more and more frustrating
when trying to work. All of a sudden the site will grind to a standstill. This
is not acceptable.

Your ability to inventory used Lego is appalling. Why not work on this rather
than Brickarms? that's right. Money. If it won't make you money then
you won't bother. This is not acceptable.

I sell on BrickOwl too and I've never had a single issue. You may be the
market leaders currently but your cockyness will catch up with you soon. I pay
my monthly fees on time every time and this is the mess I have to work with?
Can't it just 'work'? Why is everything difficult and half made?
Not acceptable. I'm tired of apologising to customers because of the issues
on this site. I dread to think how many people have turned away from my store
and not said anything.

I'm just frustrated and the quote issue lastnight was the tipping point for
me. Fix your site.

I'm aware there's trolls on here so please keep your witty comments to
yourself.

Thanks
Reece

Good post.
Do not expect BL to answer. When Jennifer first announced that BL would answer
ALL questions and concerns before implementation. They never have. I just do
not understand whey they would say things that are not true.
I have been here for a very long time and have sold almost $500K in Lego, mostly
here and a lot on ebay and many from my posting on Lugnet. This site is not
what it used to be. At one time the site took the feelings and suggestions from
their members. They actually answered questions and more importantly, listened
to the members. That is no longer the case. Perhaps silence should be replaced
with give and take, and that just might help the site grow in a more positive
manner. It is really sad what has become of Dan's dream.
John P
Just a question; how much money can a site make off of this paypal change?
John P
 Author: qwertyboy View Messages Posted By qwertyboy
 Posted: Feb 28, 2018 19:40
 Subject: Re: Getting Frustrated Now With Bricklink
 Viewed: 79 times
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In Problem, StormChaser writes:
  In Problem, CheshireBricKs writes:
  Your ability to inventory used Lego is appalling.

What specific problems are you having with inventories and what suggestions do
you have for improvement?

Not wanting to put words in OP’s mouth - to me it sounds like he is not having
issues with set inventories, but more with uploading used parts from a bulk lot
(so to put used parts in your inventory). That process, if only using BL-provided
tools, is painful. If it weren’t for BrickStock, I am sure our shop would not
flourish like it does right now.

Niek.
 Author: nectara View Messages Posted By nectara
 Posted: Feb 28, 2018 19:32
 Subject: Re: Getting Frustrated Now With Bricklink
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In Problem, Icetrent writes:
  I had never heard of Brick Owl until I started reading this forum.
I have logged on and it is actually not a bad website.
If the people here don't fix this website soon I think I will be packing
up shop here and head over there too.
This website so slow and frustrating to work with.
It took me over 15 mins. to leave feedback for 10 customers today. This is a
1 min task at most. I am so sick of this.
I have sent an email to IT and still no answer.




In Problem, nectara writes:
  In Problem, CheshireBricKs writes:
  I'm starting to get really frustrated now with Bricklink. Maybe you'll
reply?

Is the quote function broken? I had a quote come in 5 days ago and I had no notification
or anything regarding it. I only knew because the buyer messaged me last night.
This is not acceptable.

Your site has duplicated lots on numerous occasions, this is not acceptable.

Also on numerous occasions I've had customers tell me that they cannot checkout
after ironing out potential issues I have found out it's the site, not me.
I've lost money to this and again, this is not acceptable.

Most things you post are vague from every angle and you sit in the shadows whilst
everyone is up in question. Regardless of if the feedback is good or bad you
still push out the garbage updates anyway. This is not acceptable.

Your site is very slow at times and it's getting more and more frustrating
when trying to work. All of a sudden the site will grind to a standstill. This
is not acceptable.

Your ability to inventory used Lego is appalling. Why not work on this rather
than Brickarms? that's right. Money. If it won't make you money then
you won't bother. This is not acceptable.

I sell on BrickOwl too and I've never had a single issue. You may be the
market leaders currently but your cockyness will catch up with you soon. I pay
my monthly fees on time every time and this is the mess I have to work with?
Can't it just 'work'? Why is everything difficult and half made?
Not acceptable. I'm tired of apologising to customers because of the issues
on this site. I dread to think how many people have turned away from my store
and not said anything.

I'm just frustrated and the quote issue lastnight was the tipping point for
me. Fix your site.

I'm aware there's trolls on here so please keep your witty comments to
yourself.

Thanks
Reece


Hi
I don't want to say Bricklink is a high tech online selling platform quite
the oposite
I don't want to say Bricklink is working flawless
Nothing is perfect in this world
You know this I know this.
Why you don't simply accept that here on Bricklink is exactly like in the
real world.
Stock loss? Never think about it? Every commercial company have a calculated
stock loss.
How big is your's?
You complain about a lost Quote...
What's about Bricklink going offline for a week because of a server problem?
What's about Brickling losing their database? Must have backup?
Maybe they lost their backup together with the actual database? In a fire?
There are so many possibility that something will go wrong that I have no time
to think about?
Just try to overcome?
Drink one beer?
Regards
Nectara


Don't understand me wrong but on my side I need 5 seconds to leave a feedback
Regards
Nectara
 Author: Icetrent View Messages Posted By Icetrent
 Posted: Feb 28, 2018 18:54
 Subject: Re: Getting Frustrated Now With Bricklink
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 Topic: Problem
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I had never heard of Brick Owl until I started reading this forum.
I have logged on and it is actually not a bad website.
If the people here don't fix this website soon I think I will be packing
up shop here and head over there too.
This website so slow and frustrating to work with.
It took me over 15 mins. to leave feedback for 10 customers today. This is a
1 min task at most. I am so sick of this.
I have sent an email to IT and still no answer.




In Problem, nectara writes:
  In Problem, CheshireBricKs writes:
  I'm starting to get really frustrated now with Bricklink. Maybe you'll
reply?

Is the quote function broken? I had a quote come in 5 days ago and I had no notification
or anything regarding it. I only knew because the buyer messaged me last night.
This is not acceptable.

Your site has duplicated lots on numerous occasions, this is not acceptable.

Also on numerous occasions I've had customers tell me that they cannot checkout
after ironing out potential issues I have found out it's the site, not me.
I've lost money to this and again, this is not acceptable.

Most things you post are vague from every angle and you sit in the shadows whilst
everyone is up in question. Regardless of if the feedback is good or bad you
still push out the garbage updates anyway. This is not acceptable.

Your site is very slow at times and it's getting more and more frustrating
when trying to work. All of a sudden the site will grind to a standstill. This
is not acceptable.

Your ability to inventory used Lego is appalling. Why not work on this rather
than Brickarms? that's right. Money. If it won't make you money then
you won't bother. This is not acceptable.

I sell on BrickOwl too and I've never had a single issue. You may be the
market leaders currently but your cockyness will catch up with you soon. I pay
my monthly fees on time every time and this is the mess I have to work with?
Can't it just 'work'? Why is everything difficult and half made?
Not acceptable. I'm tired of apologising to customers because of the issues
on this site. I dread to think how many people have turned away from my store
and not said anything.

I'm just frustrated and the quote issue lastnight was the tipping point for
me. Fix your site.

I'm aware there's trolls on here so please keep your witty comments to
yourself.

Thanks
Reece


Hi
I don't want to say Bricklink is a high tech online selling platform quite
the oposite
I don't want to say Bricklink is working flawless
Nothing is perfect in this world
You know this I know this.
Why you don't simply accept that here on Bricklink is exactly like in the
real world.
Stock loss? Never think about it? Every commercial company have a calculated
stock loss.
How big is your's?
You complain about a lost Quote...
What's about Bricklink going offline for a week because of a server problem?
What's about Brickling losing their database? Must have backup?
Maybe they lost their backup together with the actual database? In a fire?
There are so many possibility that something will go wrong that I have no time
to think about?
Just try to overcome?
Drink one beer?
Regards
Nectara
 Author: nectara View Messages Posted By nectara
 Posted: Feb 28, 2018 14:53
 Subject: Re: Getting Frustrated Now With Bricklink
 Viewed: 126 times
 Topic: Problem
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In Problem, CheshireBricKs writes:
  I'm starting to get really frustrated now with Bricklink. Maybe you'll
reply?

Is the quote function broken? I had a quote come in 5 days ago and I had no notification
or anything regarding it. I only knew because the buyer messaged me last night.
This is not acceptable.

Your site has duplicated lots on numerous occasions, this is not acceptable.

Also on numerous occasions I've had customers tell me that they cannot checkout
after ironing out potential issues I have found out it's the site, not me.
I've lost money to this and again, this is not acceptable.

Most things you post are vague from every angle and you sit in the shadows whilst
everyone is up in question. Regardless of if the feedback is good or bad you
still push out the garbage updates anyway. This is not acceptable.

Your site is very slow at times and it's getting more and more frustrating
when trying to work. All of a sudden the site will grind to a standstill. This
is not acceptable.

Your ability to inventory used Lego is appalling. Why not work on this rather
than Brickarms? that's right. Money. If it won't make you money then
you won't bother. This is not acceptable.

I sell on BrickOwl too and I've never had a single issue. You may be the
market leaders currently but your cockyness will catch up with you soon. I pay
my monthly fees on time every time and this is the mess I have to work with?
Can't it just 'work'? Why is everything difficult and half made?
Not acceptable. I'm tired of apologising to customers because of the issues
on this site. I dread to think how many people have turned away from my store
and not said anything.

I'm just frustrated and the quote issue lastnight was the tipping point for
me. Fix your site.

I'm aware there's trolls on here so please keep your witty comments to
yourself.

Thanks
Reece


Hi
I don't want to say Bricklink is a high tech online selling platform quite
the oposite
I don't want to say Bricklink is working flawless
Nothing is perfect in this world
You know this I know this.
Why you don't simply accept that here on Bricklink is exactly like in the
real world.
Stock loss? Never think about it? Every commercial company have a calculated
stock loss.
How big is your's?
You complain about a lost Quote...
What's about Bricklink going offline for a week because of a server problem?
What's about Brickling losing their database? Must have backup?
Maybe they lost their backup together with the actual database? In a fire?
There are so many possibility that something will go wrong that I have no time
to think about?
Just try to overcome?
Drink one beer?
Regards
Nectara
 Author: StormChaser View Messages Posted By StormChaser
 Posted: Feb 28, 2018 14:43
 Subject: Re: Getting Frustrated Now With Bricklink
 Viewed: 119 times
 Topic: Problem
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In Problem, CheshireBricKs writes:
  Your ability to inventory used Lego is appalling.

What specific problems are you having with inventories and what suggestions do
you have for improvement?
 Author: chetzler View Messages Posted By chetzler
 Posted: Feb 28, 2018 14:06
 Subject: Re: Getting Frustrated Now With Bricklink
 Viewed: 141 times
 Topic: Problem
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In Problem, WhiteHorseMatt writes:
  In Suggestions, CheshireBricKs writes:
  
I sell on BrickOwl too and I've never had a single issue. You may be the
market leaders currently but your cockyness will catch up with you soon. I pay
my monthly fees on time every time and this is the mess I have to work with?
Can't it just 'work'? Why is everything difficult and half made?
Not acceptable. I'm tired of apologising to customers because of the issues
on this site. I dread to think how many people have turned away from my store
and not said anything.

  Reece

I've been on BO for 3 weeks and in that time over 50 stores have opened.
Bricklink has 100 fewer stores than in the summer last year (UK stores). Small
sample size, but a sign of things to come?

I just listed 25 vintage sets on BrickOwl yesterday. I have a few other small
lots there but haven't haven't had a sale yet even with with my 800 feedback
boost (not really surprising, I guess, owing to my dearth of inventory). My
difficulty is deciding if/when to synch my inventory between both platforms.
I know there is software that will do this, but I just haven't had the time
required to sit down and learn it.

BrickOwl currently only accepts BrickStore and BrickOwl formats for inventory
uploads. I think if Lawrence developed an upload template that would accept
a BrickLink file format, he might see a surge in new sellers.
 Author: bb680938 View Messages Posted By bb680938
 Posted: Feb 28, 2018 13:42
 Subject: Re: Getting Frustrated Now With Bricklink
 Viewed: 132 times
 Topic: Problem
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Hmm, possibly.

One thing that is happening though; I've had Bricklink customers buy from
me but on BrickOwl in recent weeks. It's not just a few either, it's
many.
 Author: WhiteHorseMatt View Messages Posted By WhiteHorseMatt
 Posted: Feb 28, 2018 13:36
 Subject: Re: Getting Frustrated Now With Bricklink
 Viewed: 149 times
 Topic: Problem
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In Suggestions, CheshireBricKs writes:
  
I sell on BrickOwl too and I've never had a single issue. You may be the
market leaders currently but your cockyness will catch up with you soon. I pay
my monthly fees on time every time and this is the mess I have to work with?
Can't it just 'work'? Why is everything difficult and half made?
Not acceptable. I'm tired of apologising to customers because of the issues
on this site. I dread to think how many people have turned away from my store
and not said anything.

  Reece

I've been on BO for 3 weeks and in that time over 50 stores have opened.
Bricklink has 100 fewer stores than in the summer last year (UK stores). Small
sample size, but a sign of things to come?
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Feb 10, 2018 04:54
 Subject: Re: Please bring Order Download up to date
 Viewed: 28 times
 Topic: Problem
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In Problem, Minifigforlife writes:
  Agreed. Make this a suggestion post and I will vote yes.

Done

Now let's see what happens.
 Author: minithings4life View Messages Posted By minithings4life
 Posted: Feb 10, 2018 04:40
 Subject: Re: Please bring Order Download up to date
 Viewed: 31 times
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Agreed. Make this a suggestion post and I will vote yes.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Jan 22, 2018 10:06
 Subject: Re: AJAX error while searching for stores
 Viewed: 71 times
 Topic: General
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In General, xenocryst writes:
  […]
  The Classic Wanted View By Shop still works.

You keep saying this in all the threads, and maybe I’m just dense, but Classic
is so inscrutable to me that it may as well also be broken.

(Just in case: You get Classic “By Shop” by clicking “Classic” then “By Shop”
on the menu bar in the WL page.)

It shows the list of stores ordered by the number of lots or items they have.
That’s exactly what you get on the (new) “Buy” page just after loading it (when
it works ).

What Classic doesn’t have:
1. no Auto-Select, no Easy-Buy,
2. no way to select items to look for, it’s whole WLs or nothing,
3. no way to quickly see exactly what items each store has without opening the
store,
4. no way to select a store / preselect items to buy (thus removing the items
from the list of items to look for and updating the list of stores),
5. and undoubtedly other things I don’t remember right now.

Well, at least, you still have a list of stores with items in your WL….
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Jan 22, 2018 10:04
 Subject: Re: AJAX error while searching for stores
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In General, xenocryst writes:
  In General, Brickwilbo writes:
  In Suggestions, a213jf writes:
  I am unable to place or search for any stores with my WANTED list. Everytime
I try to search for stores from my wanted list, I get an "AJAX error while searching
for stores. Check you local network." I am sure you have been getting several
complaints, this has been going on for nearly 24 hrs now for me. Looking forward
to a quick fix!

The Classic Wanted View By Shop still works.

You keep saying this in all the threads, and maybe I’m just dense, but Classic
is so inscrutable to me that it may as well also be broken.

The Classic view does exactly the same as the New view.
For many it can be helpful enough to know about the existence of the Classic
view.
 Author: xenocryst View Messages Posted By xenocryst
 Posted: Jan 22, 2018 09:28
 Subject: Re: AJAX error while searching for stores
 Viewed: 60 times
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In General, Brickwilbo writes:
  In Suggestions, a213jf writes:
  I am unable to place or search for any stores with my WANTED list. Everytime
I try to search for stores from my wanted list, I get an "AJAX error while searching
for stores. Check you local network." I am sure you have been getting several
complaints, this has been going on for nearly 24 hrs now for me. Looking forward
to a quick fix!

The Classic Wanted View By Shop still works.

You keep saying this in all the threads, and maybe I’m just dense, but Classic
is so inscrutable to me that it may as well also be broken.
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Jan 22, 2018 07:31
 Subject: Re: AJAX error while searching for stores
 Viewed: 121 times
 Topic: General
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In Suggestions, a213jf writes:
  I am unable to place or search for any stores with my WANTED list. Everytime
I try to search for stores from my wanted list, I get an "AJAX error while searching
for stores. Check you local network." I am sure you have been getting several
complaints, this has been going on for nearly 24 hrs now for me. Looking forward
to a quick fix!

The Classic Wanted View By Shop still works.
 Author: TwinSooBricks View Messages Posted By TwinSooBricks
 Posted: Dec 20, 2017 19:57
 Subject: Re: Bricklink Discord
 Viewed: 120 times
 Topic: Announce
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In Suggestions, DerekThomasp89 writes:
  Hey all,

not sure if this has been posted/mentioned before but has anyone thought of using
discord for a BL type chat server?

it's super easy to set up and join.

I'd be willing to do the set up myself if your all interested.

Derek

Hey everyone thanks for the messages I set up a lego worldwide user discord with
a bricklink dedicated channel, please feel free to come and chat

https://discord.gg/xhTDz3s
 Author: crazylegoman View Messages Posted By crazylegoman
 Posted: Dec 18, 2017 21:53
 Subject: Re: 'blservice@bricklink.com' as the sending addr
 Viewed: 33 times
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In Suggestions, kwmcmillan writes:
  When I receive messages from members that have been generated via the Contact
Form, my instinct is to hit the 'reply' button and then proceed providing
a response to whatever question has been posed. THis is the way every other email
or messaging system I have ever encountered works.

But doing so yields an unpleasant surprise: my response is sent to a black hole
instead of the actual sending party.

I (now) know that the member address can be found in the body of the email, but
two things:

1 - Would I ever really want to reply to 'blservice@bricklink.com'? (No)

2 - Replying on a mobile device where copying text segments (the email address)
isn't very easy makes this situation worse

I can't think of any good reason that the sending member's address ISN'T
the one provided upon receipt and would respectfully suggest that it be changed.

k.

It USED to work like you mention. It's been less than a year that it's
been broken.

David
 Author: JulieK View Messages Posted By JulieK
 Posted: Nov 2, 2017 08:48
 Subject: Re: Send Order Notifications for Instant Checkout
 Viewed: 40 times
 Topic: Problem
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In Suggestions, welo999 writes:

  Order notification worked for me until yesterday - both Instant checkout and
manual.
Today i've had the first IC order without notification.
Werner

I received notifications yesterday, but none for the order that was placed overnight,
both IC orders. I use outlook.com.
 Author: crazylegoman View Messages Posted By crazylegoman
 Posted: Oct 22, 2017 00:43
 Subject: Re: Clearing should be the same as Paid
 Viewed: 32 times
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In General, tEoS writes:
  It's for split payment status from order status. See picture (It's actually
a gold color text):



In General, crazylegoman writes:
  I just checked my order received page, and there is no "clearing" status, just
the same 7 options that we've had for a while now.

David

Interesting...
I've never used that before, but it's good to know.

Thanks,
David
 Author: tEoS View Messages Posted By tEoS
 Posted: Oct 21, 2017 23:38
 Subject: Re: Clearing should be the same as Paid
 Viewed: 23 times
 Topic: General
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It's for split payment status from order status. See picture (It's actually
a gold color text):



In General, crazylegoman writes:
  I just checked my order received page, and there is no "clearing" status, just
the same 7 options that we've had for a while now.

David
 
 Author: crazylegoman View Messages Posted By crazylegoman
 Posted: Oct 21, 2017 23:30
 Subject: Re: Clearing should be the same as Paid
 Viewed: 24 times
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I just checked my order received page, and there is no "clearing" status, just
the same 7 options that we've had for a while now.

David
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Jul 16, 2017 12:06
 Subject: Re: Easy Buy / Autofinder
 Viewed: 57 times
 Topic: Problem
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In Suggestions, daf1009 writes:
  I get error messages every time I try to use this functionality. It seemed to
start within the last week or so...help!

I am using suggestions, as it is the only place I could find to leave a message!

Duane

See also this post from yesterday: https://www.bricklink.com/message.asp?ID=1046953


 Author: Captain_Q View Messages Posted By Captain_Q
 Posted: Apr 27, 2017 17:37
 Subject: Re: ORDER STATUS: change multiple at once
 Viewed: 39 times
 Topic: Shipping
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In Shipping, qwertyboy writes:
  In Shipping, QCHUCKA writes:
  You misunderstood me, I want to change the status of all "paid" orders
with 2 clicks total into "shipped", whether it is 5 orders or 20+ not change
the status per order, one by one . Clicking submit after just one is a little
silly.

You don't have to click submit after just one. You can pick a new status
for several orders, and then do the one submit click. So not "change status"
- "submit" - "change status" - "submit" etc, but rather "change status" - "change
status" ... - "submit".

Niek.



"change the 'order status' of multiple orders at once?"
 Author: qwertyboy View Messages Posted By qwertyboy
 Posted: Apr 27, 2017 17:18
 Subject: Re: ORDER STATUS: change multiple at once
 Viewed: 25 times
 Topic: Shipping
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In Shipping, QCHUCKA writes:
  You misunderstood me, I want to change the status of all "paid" orders
with 2 clicks total into "shipped", whether it is 5 orders or 20+ not change
the status per order, one by one . Clicking submit after just one is a little
silly.

You don't have to click submit after just one. You can pick a new status
for several orders, and then do the one submit click. So not "change status"
- "submit" - "change status" - "submit" etc, but rather "change status" - "change
status" ... - "submit".

Niek.
 Author: Captain_Q View Messages Posted By Captain_Q
 Posted: Apr 27, 2017 17:15
 Subject: Re: ORDER STATUS: change multiple at once
 Viewed: 19 times
 Topic: Shipping
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You misunderstood me, I want to change the status of all "paid" orders
with 2 clicks total into "shipped", whether it is 5 orders or 20+ not change
the status per order, one by one . Clicking submit after just one is a little
silly.

In Shipping, Vegitt writes:
  Just select shipped from the dropdown next to each order you want to change then
press submit, no need to press submit after each order.

In Shipping, QCHUCKA writes:
  Greetings good citizen of Bricklink forums,

I have been wondering for some time, is there a way to change the "order status"
of multiple orders at once? It would be nice to change all orders that are
packed/paid to "shipped" when the time is right. Is there a way to do this
that I don't see? It gets tedious changing the status one by one.

Thank you!

Cheers,
Captain Q
 Author: Vegitt View Messages Posted By Vegitt
 Posted: Apr 27, 2017 07:25
 Subject: Re: ORDER STATUS: change multiple at once
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 Topic: Shipping
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Just select shipped from the dropdown next to each order you want to change then
press submit, no need to press submit after each order.

In Shipping, QCHUCKA writes:
  Greetings good citizen of Bricklink forums,

I have been wondering for some time, is there a way to change the "order status"
of multiple orders at once? It would be nice to change all orders that are
packed/paid to "shipped" when the time is right. Is there a way to do this
that I don't see? It gets tedious changing the status one by one.

Thank you!

Cheers,
Captain Q
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Apr 10, 2017 11:58
 Subject: Re: Please give the forum a make over.
 Viewed: 72 times
 Topic: General
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In General, Steineflut writes:
  In General, TheBrickGuys writes:
  
In other words, take at least a few minutes to learn the basics. You can not
make it any easier if you don't bother to try to learn it. In the same amount
of time it took you to complain how difficult the forum is to navigate and to
say you will probably never use it again, if instead you took that time and used
it to hit a few buttons, tap a few links, etc, you would have learned that it
already IS EASY to use.

Jim.

Jim


Okay, I get how we all love that nothing ever changes and that we love to keep
stuff the way it is but seriously, the guy is absolutely right!!!
And I am sure that this is the reason why there are about 100 people in this
forum when the site is used by thousands!
Even though you can click on a million buttons to make it look like you want
it to, it should look like that from the start and not with clicking links on
the bottom of a page every single time you want to read something.


The studio beta forum is what a normal forum should look like. It's been
invented... probably about 25 years ago!


- Nadine

All you have to do is set up a page with the setting you like and then save it
as a favorite up on your favorites bar and you wont have to keep clicking on
the options. Just do it once and all is well.

As far as changing the way it looks, I am all for that. I love the changes BL
has done so far. The only reason I kind of got on the guys case was because he
was complaining (with more of an attitude) about things that need to be changed
but was not even willing to see if the options he wanted already existed. He
complained even before he took just a couple of minutes to learn what options
existed.

Jim
 Author: Steineflut View Messages Posted By Steineflut
 Posted: Apr 10, 2017 05:29
 Subject: Re: Please give the forum a make over.
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In General, TheBrickGuys writes:
  
In other words, take at least a few minutes to learn the basics. You can not
make it any easier if you don't bother to try to learn it. In the same amount
of time it took you to complain how difficult the forum is to navigate and to
say you will probably never use it again, if instead you took that time and used
it to hit a few buttons, tap a few links, etc, you would have learned that it
already IS EASY to use.

Jim.

Jim


Okay, I get how we all love that nothing ever changes and that we love to keep
stuff the way it is but seriously, the guy is absolutely right!!!
And I am sure that this is the reason why there are about 100 people in this
forum when the site is used by thousands!
Even though you can click on a million buttons to make it look like you want
it to, it should look like that from the start and not with clicking links on
the bottom of a page every single time you want to read something.


The studio beta forum is what a normal forum should look like. It's been
invented... probably about 25 years ago!


- Nadine
 Author: legoman77 View Messages Posted By legoman77
 Posted: Apr 10, 2017 01:00
 Subject: Re: Please give the forum a make over.
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In General, tweegster writes:
  

I like that.

John P
 Author: tweegster View Messages Posted By tweegster
 Posted: Apr 10, 2017 00:56
 Subject: Re: Please give the forum a make over.
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 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Apr 10, 2017 00:38
 Subject: Re: Please give the forum a make over.
 Viewed: 73 times
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In General, Brickwilbo writes:
  In Suggestions, thiswizard writes:
  Bricklink's forum is very ugly and hard to read/navigate. Why do I have to
click on the replies (Msgs) one by one? All responses should be displayed on
one screen.

Already possible. Click the balloon or link below the page 'Show entire thread
on 1 page'.

   Also what's the point of "RE: what's this?" showing up 17
times in a row on the main page. Each post should only be displayed once.

Already there. Click the 'Without repliedls' on top of the page.

  If it gets a reply, the post should go bold so that readers know there is a new
response. This way the front page isn't spammed to high heaven. Maybe it's
because I'm using my phone?

Yes it is. Posts change colour when read.

   I've never tried on a desktop or laptop.

Try it.

  Anyway, these forums are gross to look at. I can't imagine ever using this
again.

In other words, take at least a few minutes to learn the basics. You can not
make it any easier if you don't bother to try to learn it. In the same amount
of time it took you to complain how difficult the forum is to navigate and to
say you will probably never use it again, if instead you took that time and used
it to hit a few buttons, tap a few links, etc, you would have learned that it
already IS EASY to use.

Jim.

Jim
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Apr 10, 2017 00:03
 Subject: Re: Please give the forum a make over.
 Viewed: 73 times
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In Suggestions, thiswizard writes:
  Bricklink's forum is very ugly and hard to read/navigate. Why do I have to
click on the replies (Msgs) one by one? All responses should be displayed on
one screen.

Already possible. Click the balloon or link below the page 'Show entire thread
on 1 page'.

   Also what's the point of "RE: what's this?" showing up 17
times in a row on the main page. Each post should only be displayed once.

Already there. Click the 'Without repliedls' on top of the page.

  If it gets a reply, the post should go bold so that readers know there is a new
response. This way the front page isn't spammed to high heaven. Maybe it's
because I'm using my phone?

Yes it is. Posts change colour when read.

   I've never tried on a desktop or laptop.

Try it.

  Anyway, these forums are gross to look at. I can't imagine ever using this
again.
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Apr 9, 2017 16:42
 Subject: Re: What to do when buyer doesnt pay
 Viewed: 53 times
 Topic: Problem Order
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In Suggestions, stuartflight writes:
  Ive had an order from a buyer for 7 days now sent email still no payment just
want to know how do i go about this now?

File a NPB alert: https://www.bricklink.com/retractOrder.asp
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Apr 2, 2017 11:19
 Subject: Re: how i can add one set with all parts??
 Viewed: 35 times
 Topic: Buying
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In Suggestions, catalinduma writes:
  hi,
I want to add parts from one set to wanted list and I don't know the way
I can do it.
anyone can give me an advise??

Click the Part out into wantlist link.
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 Author: shawnxyz View Messages Posted By shawnxyz
 Posted: Sep 24, 2016 04:51
 Subject: Re: Need to be able to set default search setting
 Viewed: 24 times
 Topic: Feedback
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  Yes please ... Because for us the first results are usually US based ... with
ridiculous postage.

Har har Really, is there a way to set the defaults for the search? Min part
#s would help too.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Sep 16, 2016 17:18
 Subject: Re: Need to be able to set default search setting
 Viewed: 25 times
 Topic: Feedback
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In Feedback, shawnxyz writes:
  On pages like this http://www.bricklink.com/v2/catalog/catalogitem.page?P=3005&name=Brick%201%20x%201&category=%5BBrick%5D#T=S&C=12&O={"color":12,"ss":"US","cond":"N","rpp":"500"}

I should be able to set my default search settings - actually it'd be best
if it just remembered my current settings, then I could tweak them for my next
search.

Most specifically, it should remember that I'd like results for the US (or
maybe North America). Instead I have to hit that button every time 'cause
the first results are usually Europe with ridiculous shipping.

Yes please ... Because for us the first results are usually US based ... with
ridiculous postage.

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