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 Author: calsbricks View Messages Posted By calsbricks
 Posted: Aug 7, 2017 08:34
 Subject: Re: Field For Tracking Numbers
 Viewed: 43 times
 Topic: Suggestions
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In Suggestions, 458italia writes:
  I think it would be helpful to have a field on the order summary for Tracking
Number that can be entered by the seller. It is something that applies to a considerable
amount of transactions, yet currently requires either duplication (update messages)
or clunky work arounds (using the VAT field for example). If it does not apply,
it can be left blank.


Already exists - see image below - it is on your 'Customize display settings
from the orders received page - put a tick in the box it adds the column which
once you fill it out the tracking number appears on the order and the order summary
page.

Hope that helps.
 
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 30, 2017 13:28
 Subject: Re: All sellers should have quote options
 Viewed: 46 times
 Topic: Suggestions
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In Suggestions, Brickwilbo writes:
  In Suggestions, mrbisco writes:
  I'm tired of not being able to ask for a quote on an item through the system.
Twice in the last day I have sent an email to a seller asking for a quote and
then have then change the price of the item. It's making me want to just
put through the order and then cancel if I don't like the shipping terms.

Changing price after an inquiry sais any about those sellers.

  Bricklink really needs to swings towards the buyers in terms of usage. Take
care of the buyers and things work out better for the sellers. Catering to the
sellers just creates a poor buying environment.

And, of course neither seller will honor the price that I was asking for a quote
on. Of course not. If the thing is in my cart waiting for a shipping quote,
they shouldn't be able to change the price.

Unfortunately the quote feature is designed to cancel the quote completely if
1 item is sold out.

That was another reason why we didn't implement it. It is flawed. Works for
some doesn't work for others. The other big thing from our point of view
is that we would end up doing all the work for the quote and that may be wasted
as the supposed buyer doesn't accept the quote (We process orders first,not
last).
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 30, 2017 13:02
 Subject: Re: All sellers should have quote options
 Viewed: 45 times
 Topic: Suggestions
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In Suggestions, mrbisco writes:
  I'm tired of not being able to ask for a quote on an item through the system.
Twice in the last day I have sent an email to a seller asking for a quote and
then have then change the price of the item. It's making me want to just
put through the order and then cancel if I don't like the shipping terms.

Bricklink really needs to swings towards the buyers in terms of usage. Take
care of the buyers and things work out better for the sellers. Catering to the
sellers just creates a poor buying environment.

And, of course neither seller will honor the price that I was asking for a quote
on. Of course not. If the thing is in my cart waiting for a shipping quote,
they shouldn't be able to change the price.

Voted no - totally unnecessary. If you wish for a quote use the message function
in the store - or the quote feature (if they have it enabled) if you do not hear
back - or you get a quote which is not what you expected - move on to another
store. Forcing anyone to do something is never a good idea - that is why features
are optional where they should be.

Without stores there would be no buyers - and of course the reversal is true
- no buyers - no stores. A balance has to be struck and the site has grown significantly
since its inception without forcing buyers or seller to use features which should
be optional.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 25, 2017 12:33
 Subject: Re: Get shipping costs BEFORE final checkout
 Viewed: 45 times
 Topic: Suggestions
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In Suggestions, Teup writes:
  In Suggestions, calsbricks writes:
  In Suggestions, Teup writes:
  In Suggestions, calsbricks writes:
  In Suggestions, Teup writes:
  In Suggestions, tonnic writes:
  In Suggestions, Teup writes:
  It's a common topic you're addressing. It has been in the making for
many years, but the system almost works. There is already a "shipping cost suggestion"
tool which is often quite accurate, but not always. For this to work, the system
needs to know the exact weight and size of all parts. This database still isn't
100% complete. But I suppose we will be getting there and step by step we're
getting to auto checkout. But expect it to remain this way for at least another
year or two..

Your solution 2 of estimating shipping costs before this database is in place
and 100% complete isn't really a good idea. If you order a brick from me,
pessimistic shipping costs are €18,50 - because the brick could be huge. In reality,
it will be €1,33. So it doesn't really mean anything and it would certainly
scare away alot of buyers.

In Suggestions, rumbi_rumun writes:
  In my opinion the largest problem of the Bricklink page is that the final shipping
costs are often unknown till the invoice. It is much too late. I suggest calculating
the maximum shipping costs before the final checkout.
Let me display an example:
The buyer Alice orders parts which weigh 80 grams. The seller Bob states that
the shipping costs are 3 EUR up to 100 grams and 4 EUR up to 200 grams. Bob means
the TOTAL weight while from Alice's point of view the weight of packing materials
is unknown and never stated. This way Alice doesn't know the final price.
(Btw. I suppose it is against the EU law.)

Once I have come across such a case that in seller's opinion the maximum
net weight of parts was about 30 grams to keep the total weight below 100 grams!
Is it fair and clear?

I can see the following solutions:
(i) suggest the buyers to state their shipping costs precisely, in terms of net
weight of parts or dimensions of parts
(ii) apply automatic calcultion of maximum shipping costs on the checkout page
so that the seller couldn't apply higher costs.
The latter one is much better.

Best regards
Tomasz Witkowski / rumbi_rumun
Gdynia, Poland

A lot of buyers, maybe some sellers too, do not know the weight of the order.
They are not aware of the excistence of a weight function they can select.
Maybe there is a reason but I think this function should be default and, if not
wanted turned of. Not the other way around. I think it is very helpfull in almost
all orders.
Another thing, sometimes understandable but also sometimes common sence can help
quite well, is the fact that if an order is 15 grams of Lego and one of the shipping
tresholds is 20 grams the order with an envelope etc. will rise above the 20
grams.
A few times a year buyers believe that envelopes, small or large, do not weigh
more than 5 grams and that there is no need for an extra stamp.
A seller could, or even should, mention at the parts description that the dimension
or weight does not allow it to be shipped in an envelope but in a (far) more
expensive parcel.
I am still a bit anxious about a system through Bricklink that 'knows'
what shippingcosts must be.
There are so many variations possible.
It is about the amount of the parts, dimension, strangely formed parts, weight,
value, fragility etc.

I made a tool for myself to generate my invoices, and it generates a shipping
cost table in the invoice. This way, buyers can see where they're at and
how much more they could add. I think the opaque way it is now is OK, as long
as in return, sellers will allow additions or removal of some items. In my opinion
it's not OK if shipping costs are unclear in advance and the seller is rigid
about this after the order is placed. I think that at least the ability to add
more to an order should be mandatory. I don't know any professional webshop
that doesn't allow this.

I get what you're saying about the automatic calculation. You can already
turn on the shipping cost suggestion feature. I am not "using" using it, but
I have it switched on to monitor how it's doing, and I must say it's
usually correct when predicting when something is a letter or a parcel. On
Brickowl there's full auto checkout with this, and there it's correct
95% of the time. (You can debate what to do with the other 5%) I have my weight
bands set up so that they take into account progressively increasing envelope
weight, ie. 20g minus 5g, then 50g minus 10g, or something like that.

5% error means 50 orders per 1000 are not correct - that will soon add up for
stores who receive lots of orders - someone is going to have to bear that cost.

It's not actually a problem, it's just a fact and shops can handle it
how they like. You can set up your shipping calculation to be either optimistic
or pessimistic, decide whether you will refund any discrepancies in the buyer's
advantage or not. To me it's not a problem. And neither is it to the buyer,
as they always see how much it will cost and decide to pay that for the order.

Whilst it may not be a problem for some stores it also may be for others.
Not everyone has moved to BO (for a variety of reasons, of course) but the auto-checkout
over there possibly works based on the fact that the majority of their items
have proper dimensions which the current BL catalogue does not - even if they
are in stud.io or Mosaik). Dimensions are vital and for those parts that do not
have them then the order shouldb't be available to auto-checkout. I think
that is something similar to the way BO works (but not entirely sure as we do
not use that site.

  

  Please Bricklink, if you read these threads and accept constructive thoughts
bring in auto-checkout where it will work (no volume/dimension postal systems),
listen to your members, especially those who have been on the site for many,
many years and talk to them. All of that will help to maintain your position
as Lego's leading marketplace.

If auto checkout would be implemented in only some countries and not in others,
and this situation would persist for longer than a month, I would honestly shut
down my store and leave Bricklink. I think fair competition is the basic foundation
of this marketplace, if this would be compromised I would take my business elsewhere,
just on principle.
Anyway, it is not rocket science. It already almost works. All that's needed
before it can go live is hard data (all parts' dimensions have to be in the
database) and an easy (semi)automatic way to send refunds for missing parts.
That's just about it. They could get this fixed up in a month, but I guess
realistically it will take another year at least.

It is relatively easy to gloss over and make the issues surrounding this appear
to be simple and straightforward, after all the other site had it at their launch,
so I am told, however the BL team are not having the easiest of times getting
everyone behind this or getting the code/system right. Where it works, implement
it. Not all countries are the same - where it doesn't yet work solve the
problems and then with what they have learned from the other implementations
move on. I do not see why people suggest that by not using auto-checkout we
would be disadvantaged. As a buyer who has made just under 1000 purchases in
my time on the site I have never even considered auto-checkout. It isn't
going to increase sales and the only tangible thing it may or may not do is prevent
NPB's. It might make it easier for those buyers who are shipping cost sensitive
to see the full price before they place and pay for their order, but we provide
all that information anyway, and give the buyer a choice of how they want their
items shipped. Auto-checkout is not the panacea people make it out to be. As
and when it arrives and it can be shown to work for the UK postal system we will
look at it further - I do believe, like many others that is a way off yet, but
for those countries where it works and works well why not give them an opportunity
to get on with it. People are not going to buy from a seller just because they
use auto-checkout - they buy because they have the parts at the right price and
are reliable and more and more because they do not charge additional fees. Postage
at cost and that is it.

Good luck with this, anyway, we will be watching the issue very closely, as I
am sure many others will be doing as well. Of the stores that we are in regular
communications with none have spent any real time looking at the preview site
and all but 1 have said they will not be implementing it as and when it arrives
- but did not rule it out in the future.


You raise two topics, potential problems with the system and how it wouldn't
increase the number of orders. Well, I really think it would increase it alot.
Yes, your reasoning is sound, but on an emotional level, seeing a number on your
screen of what you will pay, and then paying right away, and having bought something
immediately, it's really a big thing. You could argue that the Snickers at
the counter of the supermarket are pointless as they are already in the candy
section and even cheaper at that..... still, it works, and it's a strategy
used worldwide. Auto checkout really takes away an emotional barrier I think.
Well, we could discuss that endlessly probably, but in the end we won't know
until it is there. But I'll just say that I really believe it's a "thing".

As for problems with the algorythms, I don't really see what could be the
problem. Well, I see one potential issue: Part dimensions are missing and the
order shows up as costing €10 more shipping that it actually costs to post. That's
the worst thing that could happen, right?
So is that that bad? OK, it could be an order missed. But parts with missing
dimensions will be rare - and already are rare. I don't understand what makes
you say it's way off? So far, I really haven't had any of these issues
yet. Shipping cost suggestion is simply correct for all orders I checked. Miscalculations
would be somewhere in the order of 1 out of a 100 (neglible even if the added
popularity because of auto checkout is only 1%). And even if it happens, a buyer
may still go through with the order. And as a seller the extra €10 spent on shipping&handling
is really yours to fairly keep, although you could also decide to refund it.
It's not like it would undermine in the system, a shop, or someone's
administration. You can also set it up in a way you will lose €10 some of the
time, and make up for it with higher prices, handling fee, or whatever. But it
will probably be off less often then your (well, at least my) inventory is off.

The only thing that is really lacking is packing dimensions besides functional
dimensions. A diagonal part is now considered a solid block by the system, while
it should really have a separate set of dimensions that take into account that
you could put the part flat by rotating it 45 degrees. That is relevant for big
panels for example, but the amount of orders this would really affect is less
than 1%.

Thank you for taking the time to respond to our thoughts on the matter. Time
will be the judge of whether it increases sales or not - we don't believe
it will but understand your logic. Fortunately, in life, there are always going
to be differing opinions on matters such as this. As I said earlier when we buy
we look at who has the parts we need not whether they offer auto-checkout or
not but then again we are not shipping cost sensitive as some buyers appear to
be.

As for the database, dimensions are vital whether they be part or packaging and
there is not really any sign of that in the database yet. I am convinced that
BL have held up offering out that change to the database due to the issues they
had in the very beginning about images, intellectual property etc. They may have
seen that BO did not go to the members for that, they incorporated it in their
system from the outset. The data is available somewhere. Lego certainly have
it and probably use it in LDD. We could, of course be wrong, but they aren't
commenting so again we really cannot be sure.

As for the system and how it actually works out shipping costs we, like many
others we communicate with, are waiting on the release of the feature and testing
it in real life before committing to it. That may sound like 'sour grapes'
or something similar but to be honest as we charge postage at cost with no packaging
costs or any other fees, there really isn't any room to manoeuvre. An awful
lot of our orders are bulk orders with 'heavy postage costs' - it wouldn't
take too many of those to start hitting our bottom line and that is something
we are not prepared to get into.

We do believe BL need to offer out a lot more information on how this is going
to work. We have multiple size large letter and small parcel boxes each with
different tare weights and capacities. Is the system going to stop short of choosing
the box and just say it is a large letter. If not how is it going to determine
capacity of the box? We know, for example, exactly how many 2 x 4 bricks will
go into the largest large letter box in the UK. Will they know that? Some of
the stores we buy from take great time and pride out of their packaging getting
as much as possible to lay flat so it will fit in a large letter rather than
a small parcel - is it going to know that? What about large brick orders - we
get lots of those and often find it is more economical to split the order (for
packaging purposes) into two parcels rather than use a medium parcel. It may
be possible to cope with that by setting up an over 2Kg method but really not
sure about it.

We also receive lots of multiple batch orders and we don't have any idea
how that is going to work. We certainly do not wish to end up paying multiple
Pay[pal fees for a single order.

Lots more detail is required and of course in this case the proof of all of this
will take time to emerge.

Anyway - thanks again for your time in responding
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 24, 2017 15:06
 Subject: Re: Get shipping costs BEFORE final checkout
 Viewed: 46 times
 Topic: Suggestions
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In Suggestions, Teup writes:
  In Suggestions, calsbricks writes:
  In Suggestions, Teup writes:
  In Suggestions, tonnic writes:
  In Suggestions, Teup writes:
  It's a common topic you're addressing. It has been in the making for
many years, but the system almost works. There is already a "shipping cost suggestion"
tool which is often quite accurate, but not always. For this to work, the system
needs to know the exact weight and size of all parts. This database still isn't
100% complete. But I suppose we will be getting there and step by step we're
getting to auto checkout. But expect it to remain this way for at least another
year or two..

Your solution 2 of estimating shipping costs before this database is in place
and 100% complete isn't really a good idea. If you order a brick from me,
pessimistic shipping costs are €18,50 - because the brick could be huge. In reality,
it will be €1,33. So it doesn't really mean anything and it would certainly
scare away alot of buyers.

In Suggestions, rumbi_rumun writes:
  In my opinion the largest problem of the Bricklink page is that the final shipping
costs are often unknown till the invoice. It is much too late. I suggest calculating
the maximum shipping costs before the final checkout.
Let me display an example:
The buyer Alice orders parts which weigh 80 grams. The seller Bob states that
the shipping costs are 3 EUR up to 100 grams and 4 EUR up to 200 grams. Bob means
the TOTAL weight while from Alice's point of view the weight of packing materials
is unknown and never stated. This way Alice doesn't know the final price.
(Btw. I suppose it is against the EU law.)

Once I have come across such a case that in seller's opinion the maximum
net weight of parts was about 30 grams to keep the total weight below 100 grams!
Is it fair and clear?

I can see the following solutions:
(i) suggest the buyers to state their shipping costs precisely, in terms of net
weight of parts or dimensions of parts
(ii) apply automatic calcultion of maximum shipping costs on the checkout page
so that the seller couldn't apply higher costs.
The latter one is much better.

Best regards
Tomasz Witkowski / rumbi_rumun
Gdynia, Poland

A lot of buyers, maybe some sellers too, do not know the weight of the order.
They are not aware of the excistence of a weight function they can select.
Maybe there is a reason but I think this function should be default and, if not
wanted turned of. Not the other way around. I think it is very helpfull in almost
all orders.
Another thing, sometimes understandable but also sometimes common sence can help
quite well, is the fact that if an order is 15 grams of Lego and one of the shipping
tresholds is 20 grams the order with an envelope etc. will rise above the 20
grams.
A few times a year buyers believe that envelopes, small or large, do not weigh
more than 5 grams and that there is no need for an extra stamp.
A seller could, or even should, mention at the parts description that the dimension
or weight does not allow it to be shipped in an envelope but in a (far) more
expensive parcel.
I am still a bit anxious about a system through Bricklink that 'knows'
what shippingcosts must be.
There are so many variations possible.
It is about the amount of the parts, dimension, strangely formed parts, weight,
value, fragility etc.

I made a tool for myself to generate my invoices, and it generates a shipping
cost table in the invoice. This way, buyers can see where they're at and
how much more they could add. I think the opaque way it is now is OK, as long
as in return, sellers will allow additions or removal of some items. In my opinion
it's not OK if shipping costs are unclear in advance and the seller is rigid
about this after the order is placed. I think that at least the ability to add
more to an order should be mandatory. I don't know any professional webshop
that doesn't allow this.

I get what you're saying about the automatic calculation. You can already
turn on the shipping cost suggestion feature. I am not "using" using it, but
I have it switched on to monitor how it's doing, and I must say it's
usually correct when predicting when something is a letter or a parcel. On
Brickowl there's full auto checkout with this, and there it's correct
95% of the time. (You can debate what to do with the other 5%) I have my weight
bands set up so that they take into account progressively increasing envelope
weight, ie. 20g minus 5g, then 50g minus 10g, or something like that.

5% error means 50 orders per 1000 are not correct - that will soon add up for
stores who receive lots of orders - someone is going to have to bear that cost.

It's not actually a problem, it's just a fact and shops can handle it
how they like. You can set up your shipping calculation to be either optimistic
or pessimistic, decide whether you will refund any discrepancies in the buyer's
advantage or not. To me it's not a problem. And neither is it to the buyer,
as they always see how much it will cost and decide to pay that for the order.

Whilst it may not be a problem for some stores it also may be for others.
Not everyone has moved to BO (for a variety of reasons, of course) but the auto-checkout
over there possibly works based on the fact that the majority of their items
have proper dimensions which the current BL catalogue does not - even if they
are in stud.io or Mosaik). Dimensions are vital and for those parts that do not
have them then the order shouldb't be available to auto-checkout. I think
that is something similar to the way BO works (but not entirely sure as we do
not use that site.

  

  Please Bricklink, if you read these threads and accept constructive thoughts
bring in auto-checkout where it will work (no volume/dimension postal systems),
listen to your members, especially those who have been on the site for many,
many years and talk to them. All of that will help to maintain your position
as Lego's leading marketplace.

If auto checkout would be implemented in only some countries and not in others,
and this situation would persist for longer than a month, I would honestly shut
down my store and leave Bricklink. I think fair competition is the basic foundation
of this marketplace, if this would be compromised I would take my business elsewhere,
just on principle.
Anyway, it is not rocket science. It already almost works. All that's needed
before it can go live is hard data (all parts' dimensions have to be in the
database) and an easy (semi)automatic way to send refunds for missing parts.
That's just about it. They could get this fixed up in a month, but I guess
realistically it will take another year at least.

It is relatively easy to gloss over and make the issues surrounding this appear
to be simple and straightforward, after all the other site had it at their launch,
so I am told, however the BL team are not having the easiest of times getting
everyone behind this or getting the code/system right. Where it works, implement
it. Not all countries are the same - where it doesn't yet work solve the
problems and then with what they have learned from the other implementations
move on. I do not see why people suggest that by not using auto-checkout we
would be disadvantaged. As a buyer who has made just under 1000 purchases in
my time on the site I have never even considered auto-checkout. It isn't
going to increase sales and the only tangible thing it may or may not do is prevent
NPB's. It might make it easier for those buyers who are shipping cost sensitive
to see the full price before they place and pay for their order, but we provide
all that information anyway, and give the buyer a choice of how they want their
items shipped. Auto-checkout is not the panacea people make it out to be. As
and when it arrives and it can be shown to work for the UK postal system we will
look at it further - I do believe, like many others that is a way off yet, but
for those countries where it works and works well why not give them an opportunity
to get on with it. People are not going to buy from a seller just because they
use auto-checkout - they buy because they have the parts at the right price and
are reliable and more and more because they do not charge additional fees. Postage
at cost and that is it.

Good luck with this, anyway, we will be watching the issue very closely, as I
am sure many others will be doing as well. Of the stores that we are in regular
communications with none have spent any real time looking at the preview site
and all but 1 have said they will not be implementing it as and when it arrives
- but did not rule it out in the future.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 24, 2017 10:06
 Subject: Re: Get shipping costs BEFORE final checkout
 Viewed: 45 times
 Topic: Suggestions
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In Suggestions, Teup writes:
  In Suggestions, tonnic writes:
  In Suggestions, Teup writes:
  It's a common topic you're addressing. It has been in the making for
many years, but the system almost works. There is already a "shipping cost suggestion"
tool which is often quite accurate, but not always. For this to work, the system
needs to know the exact weight and size of all parts. This database still isn't
100% complete. But I suppose we will be getting there and step by step we're
getting to auto checkout. But expect it to remain this way for at least another
year or two..

Your solution 2 of estimating shipping costs before this database is in place
and 100% complete isn't really a good idea. If you order a brick from me,
pessimistic shipping costs are €18,50 - because the brick could be huge. In reality,
it will be €1,33. So it doesn't really mean anything and it would certainly
scare away alot of buyers.

In Suggestions, rumbi_rumun writes:
  In my opinion the largest problem of the Bricklink page is that the final shipping
costs are often unknown till the invoice. It is much too late. I suggest calculating
the maximum shipping costs before the final checkout.
Let me display an example:
The buyer Alice orders parts which weigh 80 grams. The seller Bob states that
the shipping costs are 3 EUR up to 100 grams and 4 EUR up to 200 grams. Bob means
the TOTAL weight while from Alice's point of view the weight of packing materials
is unknown and never stated. This way Alice doesn't know the final price.
(Btw. I suppose it is against the EU law.)

Once I have come across such a case that in seller's opinion the maximum
net weight of parts was about 30 grams to keep the total weight below 100 grams!
Is it fair and clear?

I can see the following solutions:
(i) suggest the buyers to state their shipping costs precisely, in terms of net
weight of parts or dimensions of parts
(ii) apply automatic calcultion of maximum shipping costs on the checkout page
so that the seller couldn't apply higher costs.
The latter one is much better.

Best regards
Tomasz Witkowski / rumbi_rumun
Gdynia, Poland

A lot of buyers, maybe some sellers too, do not know the weight of the order.
They are not aware of the excistence of a weight function they can select.
Maybe there is a reason but I think this function should be default and, if not
wanted turned of. Not the other way around. I think it is very helpfull in almost
all orders.
Another thing, sometimes understandable but also sometimes common sence can help
quite well, is the fact that if an order is 15 grams of Lego and one of the shipping
tresholds is 20 grams the order with an envelope etc. will rise above the 20
grams.
A few times a year buyers believe that envelopes, small or large, do not weigh
more than 5 grams and that there is no need for an extra stamp.
A seller could, or even should, mention at the parts description that the dimension
or weight does not allow it to be shipped in an envelope but in a (far) more
expensive parcel.
I am still a bit anxious about a system through Bricklink that 'knows'
what shippingcosts must be.
There are so many variations possible.
It is about the amount of the parts, dimension, strangely formed parts, weight,
value, fragility etc.

I made a tool for myself to generate my invoices, and it generates a shipping
cost table in the invoice. This way, buyers can see where they're at and
how much more they could add. I think the opaque way it is now is OK, as long
as in return, sellers will allow additions or removal of some items. In my opinion
it's not OK if shipping costs are unclear in advance and the seller is rigid
about this after the order is placed. I think that at least the ability to add
more to an order should be mandatory. I don't know any professional webshop
that doesn't allow this.

I get what you're saying about the automatic calculation. You can already
turn on the shipping cost suggestion feature. I am not "using" using it, but
I have it switched on to monitor how it's doing, and I must say it's
usually correct when predicting when something is a letter or a parcel. On
Brickowl there's full auto checkout with this, and there it's correct
95% of the time. (You can debate what to do with the other 5%) I have my weight
bands set up so that they take into account progressively increasing envelope
weight, ie. 20g minus 5g, then 50g minus 10g, or something like that.

5% error means 50 orders per 1000 are not correct - that will soon add up for
stores who receive lots of orders - someone is going to have to bear that cost.
If dimensions are added to the catalogue with specific guidelines for that data
then the catalogue will get better but there are lots and lots of other things
for us that need to be dealt with before - multiple batches - box volume capacity,
missing items in inventory (we need inventory tracking capabilities which already
exist in the system but we cannot get at them).

Yes it would be nice to know the shipping cost before you place your order, I
do not believe anyone can justifiably dispute that but there is also a lot more
to be done before the system is ready to provide that. The quote system doesn't
work for us as we process before we invoice and the shipping suggestion feature
we never implemented as it was suspect (no dimensions in the catalogue).

Someone mentioned a further couple of years before this is available and that
is a shame for some; and of little or no interest to others, As a store owner
I have asked myself do I need auto-checkout - the answer is it would be nice,
but it is not essential. What is needed far more in our opinion are working tools
for the stores - better inventory management tools, outputs to Excel (proper
outputs not garbled up xml files) and a whole lot more. More options and choice
on invoicing and printing formats. The messaging system needs to be updated to
offer more of a marketing tool. Orders need to have all information attached
(Drive through, etc) to them so the audit trail is complete on each transaction,
etc., etc. The list does go on.

Please Bricklink, if you read these threads and accept constructive thoughts
bring in auto-checkout where it will work (no volume/dimension postal systems),
listen to your members, especially those who have been on the site for many,
many years and talk to them. All of that will help to maintain your position
as Lego's leading marketplace.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 4, 2017 13:41
 Subject: Re: Classic Wanted List Unavailable on June 5th
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 Topic: Suggestions
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In Administrative, martineamonson writes:
  It seems like the "Improvements" you are planning aren't very popular with
your user base...

I, for one, find your new, improved version of the site 10x more difficult to
use than the old one - why don't you just leave it alone ?

It ain't broke - don't fix it...

And if you insist on shoving YOUR version down everyone's throats, why not
also just leave the Classic versions and let us CHOOSE ?????

Whilst we agree with you about the classic v new look we also see problems leaving
it. People always want change whether it is broken or not. If classic is left
how long before people are clamouring for changes to that which means two code
bases to deal with and double the issues. Even today the changes made to the
order detail pages have created bugs in the classic look (which, coincidently
remain unfixed). There isn't really a simple straightforward resolution to
this issue. We, like you and many others would vote for the classic look - there
are some who will vote for the new look. The best option would be a balance between
the two - but we do not head up development for BL.

As the head of a professional development company in the UK for far too many
years to recall the site needs a re-think, that much everyone agrees with - (IOO)
but that is unlikely to happen.

Not everyone went to BO when it was launched or even today and it has a newer
fresher look than BL, It has also had autocheckout working (in a fashion) since
its inception but still not everyone left here for there. So it isn't totally
about the software - it is more about the presence rather than the look.

Yesterday we got a message from a newish buyer that we had gone the extra mile
for that once he figured out how to leave feedback he would give us a thumbs
up - nice of him - but giving feedback is really quite simple and straightforward.
You click on the Post link at the end of the order line and get on with it. These
simple little functions/features need much better documenting. Adding a batch
to an existing order. The number of times we get asked to add to an order and
have to explain stores cannot do that, but here is how you can do it - is beyond
recollection.

The catalogue needs improvement- the sellers need the right tools to do their
job for the buyers and a level playing field, where possible. The Award winning
web developer who commented on here has obviously won plaudits for their work
as I am sure the BL development team has - in their own arena. Bricklink, however
is different - yes it is a marketplace but its catalogue is unique and invaluable
- as a reference guide it is better than Lego's public face. Their stores
cannot tell you which sets contain which pieces nor do they differentiate between
mould changes (and sometimes that is vital to a build) - all of that is here
not elsewhere and that is what helps to give this site its enormous presence
in the Lego marketplace. Market leaders they certainly are and quite possibly
always will be but when you do not listen to your 'customers' beware
strange things can happen.

Enough for tonight - Hope you all had a great Independence day.

An Ex-pat in the UK
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 27, 2017 12:12
 Subject: Inventory Change Request for Set 60012-1
 Viewed: 21 times
 Topic: Inventories Requests (Entry)
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Please make changes to the following inventory:
 
Set No: 60012  Name: 4x4 & Diving Boat
* 
60012-1 (Inv) 4x4 & Diving Boat
119 Parts, 2 Minifigures, 2013
Sets: Town: City: Coast Guard

* Add 2 Part 4865b Trans-Light Blue Panel 1 x 2 x 1 with Rounded Corners (Alternate)
* Add 2 Part 92409 Black Tire 17.5mm D. x 6mm with Shallow Staggered Treads - Band Around Center of Tread (Alternate)

Comments from Submitter:
2 sets parted out today both with alternates as above
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 22, 2017 10:57
 Subject: Inventory Change Request for Set 21019-1
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Please make changes to the following inventory:
 
Set No: 21019  Name: The Eiffel Tower
* 
21019-1 (Inv) The Eiffel Tower
321 Parts, 2013
Sets: Architecture

* Add 8 Part 3794b Light Bluish Gray Plate, Modified 1 x 2 with 1 Stud with Groove (Jumper) (Alternate)

Comments from Submitter:
2 sets parted out today both had the b variant.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: May 17, 2017 10:01
 Subject: Re: Add variant field
 Viewed: 27 times
 Topic: Suggestions
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In Suggestions, Brick.Door writes:
  I don't know if changes to the Bricklink database are even possible, but
I think this would really benefit Bricklink and their vision for the stud.io.

Part variants was one of the problems with sourcing parts for the MOC shop, and
it will be again for stud.io. Users who create a model and want to order the
pieces don't have any efficient way to look for different suitable variants
of a part. It can make a big difference for price and availability.

I suggest that a new "variant" field be added for catalog parts, wanted lists
and store inventory. This would be an attribute similar to the color. It could
be left n/a if the variation hasn't been identified or isn't important.
Or it could be selected a, b, c etc. to specify a particular one.

Unlike the color, variant "a" would have a different meaning for each part. This
would be captured in the part description and pictures.

Hello there and thank you for the suggestion

In many ways this already exists within the system, albeit not in a true formatted
way. The Related items element on the catalogue part no page gives details of
all variants of the part so if you look at
 
Part No: 3794  Name: Plate, Modified 1 x 2 with 1 Stud, Jumper (Undetermined Type)
* 
3794 Plate, Modified 1 x 2 with 1 Stud, Jumper (Undetermined Type)
Parts: Plate, Modified
for example you will see
 
Part No: 3794b  Name: Plate, Modified 1 x 2 with 1 Stud with Groove (Jumper)
* 
3794b Plate, Modified 1 x 2 with 1 Stud with Groove (Jumper)
Parts: Plate, Modified
and
 
Part No: 15573  Name: Plate, Modified 1 x 2 with 1 Stud with Groove and Bottom Stud Holder (Jumper)
* 
15573 Plate, Modified 1 x 2 with 1 Stud with Groove and Bottom Stud Holder (Jumper)
Parts: Plate, Modified
shown. It isn't particularly easy to search and find
that due to the fact that the 15573 has a different part number completely. The
same applies to many other parts/variants on Bricklink. One of the problems with
all of this variant stuff is that Lego themselves do not differentiate like Bricklink.
If you order a 3794 from them today you will get a 15573 which is the most current
version of the part.

There has to be a better way of doing this and knowing whether a part has a variant
or not but I am not sure this approach would cover it.

I think it is one of those 'back to the drawing board rethinks.

One of my technical people suggested using the base mould number as the part
number and then for each variant of that part adding a suffix of v (for variant,
and then a number, so in the case mentioned above instead of 3794 and 3794b and
15573 you would see 3794, 3794v1, and 3794v2 but with that show an alternate
part number of 15573 for 3794v2. That way you could search for 3794* and get
all the related parts, but you would also see the currently used Lego id for
the part.

That would mean quite a change to the database and I don't think the development
team are really looking at that at the moment, with all the other priorities
going on.

You have made a good point and it is definitely something that should be looked
at and considered for the future - in what form - not sure - but definitely needs
looking at.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: May 10, 2017 01:33
 Subject: Re: Improvements to Find Stores
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 Topic: Suggestions
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In Suggestions, SylvainLS writes:
  In Suggestions, calsbricks writes:
  […]
Please see images - the first two are what we have now. The 3rd image is what
we would like to see as an improvement/enhancement. […]

What third image?

Morning

Not sure where that went to but here it is again.
 
 Author: calsbricks View Messages Posted By calsbricks
 Posted: May 9, 2017 14:13
 Subject: Improvements to Find Stores
 Viewed: 125 times
 Topic: Suggestions
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We would like to see the following additional sorts added to the find stores
screen.

Please see images - the first two are what we have now. The 3rd image is what
we would like to see as an improvement/enhancement.

This would very much help to gauge where you were as a store in comparison to
others. The current sorts are okay, but adding these will give the stores a real
opportunity to compare themselves with stores of similar size etc.

This is not a massive code change - the query that gest the underlying data for
all existing sorts simply have an "ORDER BY" command associated with them.

Please note we are well aware how frequently that data changes but that really
doesn't matter for the purposes this serves.
 


 Author: calsbricks View Messages Posted By calsbricks
 Posted: May 8, 2017 10:00
 Subject: Re: Another thought
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 Topic: Suggestions
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In Suggestions, yorbrick writes:
  Brickset inventories are actually direct imports from lego's replacement
parts database, so they might as well directly import from lego rather than brickset.
But the source is of course the problem. If a part is no longer current, then
lego just replaces it with a close match for their replacement parts section,
so any data extracted from it needs to be treated with care.

I though BL were playing around with direct imports from the lego server a while
ago. I wonder if anything happened with it?

Hello and thanks for joining our thread. It is obvious I haven't made our
suggestion entirely clear. Where the data comes from in the BL catalogue is not
really that important to this. It is what we can do with the data once it is
in there, hence our suggestion.

BL has embedded in it far too many differences between what it holds and how
Lego represent that (There are no Lego variants, for example - minifigs are
not held in sets as minifigs, etc, etc.) what we would like to achieve is getting
the data back to us in a useful way. The summary we asked for would be helpful,
especially when you are evaluating sets for parting out or buying.

Sorry if we confused, hopefully it is now clearer.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: May 8, 2017 09:25
 Subject: Another thought
 Viewed: 172 times
 Topic: Suggestions
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As mentioned in the previous suggestion - we are all waiting on either details
of the sales tools in the next update or the launch of that update, whichever
BL decide to provide. Yesterday I put a suggestion forward for a different type
of view on the price guide which would make our lives much easier. Hopefully
that will garnish enough support to at least get noticed.

Today we want to talk about another very nice addition to the price guide when
trying to use it to determine what you wish to part out.

Currently if you visit Brickset you can find on their full screen inventory view
a summary of the items in each set by category and colour. Unfortunately they
are not the Bricklink categories nor colours, so it takes a little while to convert
that. Please see their summary of set 75030 (image 1).

I have converted that to a Bricklink summary (image 2), which is already in the
system as data and just needs a new view or query set up for us to see it and
use it.

In addition it would be really helpful if when you ask it to part out a set to
determine its value and how many of the items you already have in your inventory
if it not only told you the totals, but to be able to click on that link to see
what individual parts you would be adding or need to complete that set. This
is shown in red in image 3. Make it clickable.

Hope all of this is clear. If not please add your thoughts. Lets get the most
we can out of the catalogue -a fter all we all contribute to it.
 




 Author: calsbricks View Messages Posted By calsbricks
 Posted: May 7, 2017 10:34
 Subject: Just a thought
 Viewed: 203 times
 Topic: Suggestions
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We would like to see some changes to the way the price guide can be viewed whilst
waiting for the site update to take place for this area. Currently for those
that use the guide to check prices on items you have to go back and forth between
the 'choose page' and the detail page. So, if you have or want a variety
of say part 2420 in different colours you can spend some time going through the
process to see all the data and then once you have seen it all, unless you write
it down you cannot remember all the info you had to take in.

If an option was available to view 'all colours, for example' you could
have all the information you need in one place. See example. The link at the
end of the table would provide the demographic date for the colour chosen, if
, again for example you wanted to see the prices in the UK for example.


Comments?

(The figures in the example are all fictitious).
 
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Apr 28, 2017 12:03
 Subject: Inventory Change Request for Set 10232-1
 Viewed: 18 times
 Topic: Inventories Requests (Entry)
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Please make changes to the following inventory:
 
Set No: 10232  Name: Palace Cinema
* 
10232-1 (Inv) Palace Cinema
2170 Parts, 6 Minifigures, 2013
Sets: Creator: Creator Expert: Modular Buildings Collection

* Add 4 Part 92409 Black Tire 17.5mm D. x 6mm with Shallow Staggered Treads - Band Around Center of Tread (Alternate)

Comments from Submitter:
Two 10232's parted out today and both had 92409 tires rather than the older version 51011u.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Mar 16, 2017 03:28
 Subject: Re: DO AWAY WITH PRICE GUIDE.......
 Viewed: 84 times
 Topic: Suggestions
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In Suggestions, thewolf06 writes:
  
  
While implementing this foolishness, let's have BL eleminate a store's
ability to charge a "minimum buy" . That way a buyer is no longer FORCED to purchase
extra parts they don't need so a buyer can make profits. Then prohibit lot
limits for the stores which choose to make easy profits that way. Then BL can
further determine the "value" of our LEGO for us! All LEGO parts are sold at
$xxxx no more plummeting prices!
In the end all the sales are public information and some one will get it and
just charge us to get the information,lol! Dang free will and free market. Maybe
you are to young to remember paperback price guides published yearly and monthly
for everything from action figures, baseball cards, cars, stamps, etc. LEGO is
no different.
Bdaddy360

Actually, I was being saracstic at the way bricklink has taken away a feature
that every buyer would actually use and a feature that I have used multiple times.
Maybe your too young to remember sarcasm.

1000 + orders placed - never used the feature you are talking about and I am
more than confident there are many others. You cannot say every buyer would use
cause that just isn't factual. Some buyers may use would be more accurate.
Doing away with the price guide is not a good idea and voted no - what would
be the point of that anyway?
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Mar 9, 2017 07:15
 Subject: Re: Bricklink Drive through messages
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 Topic: Suggestions
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In Suggestions, Brickwilbo writes:
  In Suggestions, calsbricks writes:
  In Suggestions, Brickwilbo writes:
  In Suggestions, calsbricks writes:
  Currently there is no copy of this attached to the order it refers to. In order
to strengthen the audit trail on each order, we would like to see a copy of this
attached to the order as other messages are.

Please implement.

If implemented, please make it optional.

Optionally Drive Thru messages could be saved in the Outbox of My Messages.

Don't mind it being optional, but do not think saving it to the outbox is
helpful as it means multiple locations for order audit trail.

If saved anyway it would make sense to keep a visible copy in the Outbox, just
as Invoices.
http://www.bricklink.com/myMsg.asp?a=o&v=7

  We want all information regarding an order to be held with the order.

Invoices aren't held with the order, but in the Outbox.

We are aware of the issues with invoices but at least a date when the invoice
is issued is held within the order details where there is no reflection of the
drive-thru at all anywhere except on the order detail page with the drive thru
icon.

To conform to normal accounting practices, world wide - there should be a complete
audit trail of events/transactions available with each order. As SQl holds that
data anyway, it is simply a question of reflecting it with the order not in a
separate location.

Hope that clarifies our suggestion.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Mar 9, 2017 07:02
 Subject: Re: Bricklink Drive through messages
 Viewed: 33 times
 Topic: Suggestions
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In Suggestions, Brickwilbo writes:
  In Suggestions, calsbricks writes:
  Currently there is no copy of this attached to the order it refers to. In order
to strengthen the audit trail on each order, we would like to see a copy of this
attached to the order as other messages are.

Please implement.

If implemented, please make it optional.

Optionally Drive Thru messages could be saved in the Outbox of My Messages.

Don't mind it being optional, but do not think saving it to the outbox is
helpful as it means multiple locations for order audit trail.

We want all information regarding an order to be held with the order.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Mar 9, 2017 05:04
 Subject: Bricklink Drive through messages
 Viewed: 153 times
 Topic: Suggestions
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Currently there is no copy of this attached to the order it refers to. In order
to strengthen the audit trail on each order, we would like to see a copy of this
attached to the order as other messages are.

Please implement.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Feb 15, 2017 05:02
 Subject: Re: Expanding Bricklink towards Playmobil
 Viewed: 47 times
 Topic: Suggestions
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In Suggestions, StormChaser writes:
  In Suggestions, FauconRoyal writes:
  Here is my suggestion: why not expand Bricklink towards Playmobil products?

How about getting BrickLink right before going off in other directions?


Not necessarily a bad idea, although I would have no interest in off-brand collectibles
and anything other than LEGO should be marketed on a completely different website.

More than agreed +++++
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Feb 4, 2017 04:56
 Subject: Re: Order stores by alphabet
 Viewed: 32 times
 Topic: Suggestions
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In Suggestions, Rob_and_Shelagh writes:
  In Suggestions, VicMic writes:
  When I search for stores in the Netherlands I get a list by province, but then
it is not ordered by alphabet. It would help if I could list all the stores within
a country by alphabet and preferrably have the option to sort by number of elements.

Not sure of the need for by alphabet but you can sort by number of items or number
of lots within country here:-

http://www.bricklink.com/storeFilter.asp#?utm_content=subnav

set:-

Seller is located in "Netherlands"

Sort stores by "Number of items, lots" or "number of lots, items"

HTH

Robert

And you can go even further than that looking at the number of specific lots
or items using the search tool that Robert has highlighted. I still think making
the columns clickable would be a good idea. Drive the analysis from one screen
not through several.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Feb 4, 2017 04:25
 Subject: Re: Order stores by alphabet
 Viewed: 33 times
 Topic: Suggestions
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In Suggestions, VicMic writes:
  When I search for stores in the Netherlands I get a list by province, but then
it is not ordered by alphabet. It would help if I could list all the stores within
a country by alphabet and preferrably have the option to sort by number of elements.

Hello there

We understand the reasons behind not doing that but there is no reason why they
cannot do the same as they have done for the inventory page. See image
 
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Dec 18, 2016 11:17
 Subject: Re: Make pop-ups one time events
 Viewed: 32 times
 Topic: Suggestions
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In Suggestions, TechnicForever writes:
  In Suggestions, calsbricks writes:
  Please alter the way you are handling pop-ups on the site. It is very irritating
and time consuming to constantly have to remove pop up windows such as the one
attached to this suggestion. A simple command to acknowledge you have seen it
is more than sufficient.

Hi,

I saw this popup only once!

Do you have cookies or Java Script disabled?

No - IE 11 latest version. Once logged in you do not see it again (while you
remain logged in but as soon as you log out and back in again it comes up)
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Dec 18, 2016 09:14
 Subject: Make pop-ups one time events
 Viewed: 130 times
 Topic: Suggestions
 Status:Implemented
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Please alter the way you are handling pop-ups on the site. It is very irritating
and time consuming to constantly have to remove pop up windows such as the one
attached to this suggestion. A simple command to acknowledge you have seen it
is more than sufficient.
 
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Dec 4, 2016 11:25
 Subject: Please add BL part no to xml verify page
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 Topic: Suggestions
 Status:Implemented
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This is now causing some problems as it does not appear on the page after the
initial paste into the file box. Please add the BL part number to aid reconciliation.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Oct 28, 2016 02:16
 Subject: Re: Add feedback link to order detail screen
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 Topic: Suggestions
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In Suggestions, Brickwilbo writes:
  In Suggestions, JulieK writes:
  Please add a link to leave feedback to the newly re-designed Order Detail screen.

Maybe have it appear after the order is marked shipped.

Thanks!
Julie

No, feedback will then be used to communicate as it's the first option they
see to contact the seller.

Good morning

Not sure I understand your point. If there is a link to posting feedback, how
can this be used to communicate with the seller. Sellers are not contacted by
Bricklink when someone posts feedback and the feedback screen doesn't allow
that either.

Please explain what you mean as we would like to understand your point. Anything
that can be done to focus buyers on leaving feedback should be done. The best
transactions do not always pick up feedback and that is a shame - it kind of
lowers the meaning of feedback.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Oct 28, 2016 00:36
 Subject: Re: Add feedback link to order detail screen
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 Topic: Suggestions
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In Suggestions, JulieK writes:
  Please add a link to leave feedback to the newly re-designed Order Detail screen.

Maybe have it appear after the order is marked shipped.

Thanks!
Julie

Agreed - good idea that might at least make them think about it
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Oct 9, 2016 06:11
 Subject: Re: Show number of Canceled order for buyers
 Viewed: 47 times
 Topic: Suggestions
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In Suggestions, cosmicray writes:
  When a buyer places an order, the seller should be able to see how many orders
that buyer has placed, that ended up being canceled for any reason. If this number
is limited to 6 months, that would be acceptable.

Currently, buyers can see how many orders a seller has canceled during the past
6 months, for any reason. Based on a recent incident, I think my request would
be very revealing. I'm sure that a few buyers would not want this number
exposed.

Ray

Hi Ray

Voted no on this one as we believe this, along with the number of cancelations
showing for sellers is meaningless and certainly not necessary. When they launched
the upgrade which included the no of cancels showing it was met with a lot of
threads/comments about of what use is it. That hasn't been taken on-board
by development (it's still there) so adding something like this is just really
going to compound the issue. Would much rather see them avoid this completely
and remove that statistic from stores. Cancellations are between the buyer and
the seller and happen for a wide variety of reasons, some good and some not so
good.

Each transactions we get is treated with the same approach, whether the buyer
is very experienced, new or a returning customer and we believe that is how all
customers should be treated, irrespective of how many cancels they may or may
not have.

Sorry we cannot support this one. Good luck with it.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Oct 3, 2016 08:29
 Subject: Inventory Change Request for Set 75043-1
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 Topic: Inventories Requests (Entry)
 Status:Open
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Please make changes to the following inventory:
 
Set No: 75043  Name: AT-AP
* 
75043-1 (Inv) AT-AP
696 Parts, 5 Minifigures, 2014
Sets: Star Wars: Star Wars Episode 3

* Add 1 Part 14769 Black Tile, Round 2 x 2 with Bottom Stud Holder (Alternate)

Comments from Submitter:
2 sets parted out today both had the alternate listed above.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Sep 28, 2016 03:29
 Subject: Re: Showed the total weight in cart
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 Topic: Suggestions
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In Suggestions, lkh81 writes:
  No this is not what i meant.
I was suggesting to add the total weight when the items is in the "Cart".
I wont be bothered what is the total weight of my package if i have already made
payment.
I am only concerned how much the things that are in the cart is going to cost
me in shipping.
And there are many sellers here that do not provide the "request for quote" option.
So i do not want to get a shock that i am in the next "tier" of shipping cost
when i could have drop a few bricks off my cart and saved that difference.
It should be clear by now.

In Suggestions, AfolLady writes:
  In Suggestions, lkh81 writes:
  Hi,

It would be good if users are able to see the total weight(item * quantity) whenever
they add anything to their cart.
I am currently doing things via excel. And trying to find the weight of each
individual items.

Yes of course, go to your BL page, My Order Setting, and select ''Show
Item Weight''

You already have this facility. When you add items to your cart and then select
view my cart the total estimated weight is shown on the 'view cart' popup
screen.

Hope that helps. If you then wish to add or remove items you can do that from
there.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Sep 10, 2016 14:00
 Subject: Re: Please add to My Inventory page
 Viewed: 32 times
 Topic: Suggestions
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In Suggestions, RobErNat writes:
  In Suggestions, calsbricks writes:
  In Suggestions, RobErNat writes:
  In Suggestions, calsbricks writes:
  If you do it in a store it works fine but in the My Inventory area, not at all.

Type color + partnumber in the search box...
That is, if I understood what you where trying to get

You did and it works but how many people would know that.

At least 1 more now
It also works with the asterix btw
So if you're unsure of the number, or the 'mold' ain't important,
then simply type the asterix behind it
Black 4085* for example...

   It certainly isn't in the help section.

well, some things simply aren't

  It would be much easier if the colour filter was added to
the page. Simple amendment to the page and code. It is nothing more than an 'AND'
clause as CCBricks has added to Goatleg to help find heads and torso's.

So easy to do and would be so helpful

Granted it can be a burdon to type the exact color name, particulary for long
colornames
So an additional filter for the color might be a nice thing indeed

Thanks for the additional info.

I have been heading up a software development company for over 30 years now and
one of the primary goals of all developers is to make software functional, intuitive
and easy to use. We also have a documentation specialist who focuses entirely
on the help section. We are a small company compared to BL and we manage that
- it seems that the joined-up thinking hasn't gone that far.

Such a real shame - so very much could have been done to improve the site without
bringing in the new interface (which we are not fans of - far too gimmicky).
A documentation specialist would have helped to test the software as well, as
does ours. Lots of issues get caught long before release.

As you can tell, development is a pet area for me. When the next iteration is
upon us we will see if lessons have been learned and procedures have been put
in place to improve the quality of the release.

Meanwhile, back to processing orders.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Sep 10, 2016 13:32
 Subject: Re: Please add to My Inventory page
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 Topic: Suggestions
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In Suggestions, RobErNat writes:
  In Suggestions, calsbricks writes:
  If you do it in a store it works fine but in the My Inventory area, not at all.

Type color + partnumber in the search box...
That is, if I understood what you where trying to get

You did and it works but how many people would know that. It certainly isn't
in the help section. It would be much easier if the colour filter was added to
the page. Simple amendment to the page and code. It is nothing more than an 'AND'
clause as CCBricks has added to Goatleg to help find heads and torso's.

So easy to do and would be so helpful
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Sep 10, 2016 13:16
 Subject: Re: Please add to My Inventory page
 Viewed: 29 times
 Topic: Suggestions
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In Suggestions, Brickwilbo writes:
  In Suggestions, calsbricks writes:
  Please add a colour filter to the my inventory page either below or above condition.
This will allow an easy way to find a specific piece in a specified colour. At
present the only way that we know of to do this is by knowing the element ID
(PCC) and that is not known to most, without looking it up.

It might also be useful when you choose a part no say 3001 to get not only a
lot count but a summary of the total no of items (broken into new and used).
Again the only way this can be done now is to manually add these up. (That is
what we have computers for, especially ones with SQL databases)

Sorry that doesn't work. It just lists the items by colour. If you then tick
one say black and go the filters on the right hand side it ignores the black
choice.

We want to be able to define on the right hand side of the screen what colour
and part number and condition as you can do within a store and what you have
shown does not work that way. The screen shots below show what happens when you
do it that way, and that is not what we want.

If you do it in a store it works fine but in the My Inventory area, not at all.
 


 Author: calsbricks View Messages Posted By calsbricks
 Posted: Sep 10, 2016 12:45
 Subject: Re: Quote improvements
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 Topic: Suggestions
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In Suggestions, miskox writes:
  I see that Quote function does not reserve or in any other way prevents an item
from the quote to be purchased from other buyer*.

I would like to suggest a way of preventing this. Maybe we can have an option
to ENABLE/DISABLE buying an item from other people:

[ ] reserve items in a quote to be reserved for that specific buyer

Maybe this options should be ENABLED for everyone by default (new and existing
stores).

Saso


* or am I missing something?

Voted no as well. Not enabled quotes, not necessary - all orders are processed
before advising buyer what their shipping costs will be. Tying up inventory or
'rszerving it for a quote' would not work - no one gets 10-0% of their
quotes to orders so stock would be 'tied up' rather than being available.

First come, first serve.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Sep 10, 2016 11:05
 Subject: Please add to My Inventory page
 Viewed: 99 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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Please add a colour filter to the my inventory page either below or above condition.
This will allow an easy way to find a specific piece in a specified colour. At
present the only way that we know of to do this is by knowing the element ID
(PCC) and that is not known to most, without looking it up.

It might also be useful when you choose a part no say 3001 to get not only a
lot count but a summary of the total no of items (broken into new and used).
Again the only way this can be done now is to manually add these up. (That is
what we have computers for, especially ones with SQL databases)
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Sep 2, 2016 09:55
 Subject: Inventory Change Request for Set 75037-1
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 Topic: Inventories Requests (Entry)
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Please make changes to the following inventory:
 
Set No: 75037  Name: Battle on Saleucami
* 
75037-1 (Inv) Battle on Saleucami
156 Parts, 5 Minifigures, 2014
Sets: Star Wars: Star Wars Episode 3

* Add 2 Part 13591 Black Minifig, Weapon Spear Gun with Squared Trigger and Thick Spear Base (Alternate)

Comments from Submitter:
2 Sets parted out both had the above variant
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Sep 1, 2016 14:12
 Subject: Re: Please add an Echeck Pending order status
 Viewed: 42 times
 Topic: Suggestions
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In Suggestions, qwertyboy writes:
  In Suggestions, axaday writes:
  How does the eCheck happen anyway? My buyers are often surprised when I tell
them they did it and one told me it must have been something wrong with MY settings.

Google is your friend:

https://toughnickel.com/personal-finance/Paypal-echecks-Payment-Pending-Uncleared-Payment

Niek.

Whilst it is a good idea to have more options available for 'status'
- we do not allow echeques to be used (stated in our terms and conditions) as
they add complications to what should be a simple transaction. Holding on to
items and parcels for up to 7 days is not for us - some stores might not have
a problem with it but we do - hence the statement in our terms.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Sep 1, 2016 14:07
 Subject: Re: Suggestion for layaway option!
 Viewed: 41 times
 Topic: Suggestions
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In Suggestions, Noobface80 writes:
  Hello! I am currently placing an order with one of the coolest store owners I've
come across, and he let me pay layaway for about 2 weeks when it hit me:
Why isn't there a layaway option? Obviously, this can benefit the seller,
and the lower-income buyers together, but before I continue, Let me explain
the concept of layaway:

Layaway is an option where you pay weekly, biweekly or monthly a set amount (agreed
on by both parties: buyer and seller) until the item is paid off.

For the seller, this means once the price is agreed on/the first payment is made,
they have to put the item aside (regardless on other buyers' offers after
an agreement is made between the first two parties)

For the buyer: This means the once the price is agreed on, you stick to the price
and stay faithful to the deal 'till the end. This also means communicating
with the seller for anything that should be noted such as change of payment account,
or change of address, etc. Missing your payment by one day could void the whole
transaction leaving the buyer at the mercy of the seller.

Both parties should remain as transparent as possible for the smoothest possible
transaction.



Due to people filing chargebacks on other people, it would be fair to give refund
permissions ONLY to the seller. This way, if the buyer breeches the contract,
or simply wants their money back, the seller could then decide if a refund is
warranted.

It's like a regular BL order, except its just broken up over time.


What do you guys think?

Voted no as this would mean tying up inventory until the process was finished
and in the UK you would have to have a credit brokers license to offer 'credit'
(which is basically what a layaway is)

Our inventory turns over far too quickly to tie up elements with this type of
idea. Not sure it would work anyway - People might get tempted to buy 'bigger'
than they can really afford - you then have 'credit control problems'.

If this were to be implemented it would have to be optional as circumstances
are different everywhere.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Aug 31, 2016 14:12
 Subject: Inventory Change Request for Set 75024-1
 Viewed: 20 times
 Topic: Inventories Requests (Entry)
 Status:Open
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Please make changes to the following inventory:
 
Set No: 75024  Name: HH-87 Starhopper
* 
75024-1 (Inv) HH-87 Starhopper
352 Parts, 3 Minifigures, 2013
Sets: Star Wars: Star Wars The Clone Wars

* Add 1 Part 4497 Pearl Dark Gray Minifig, Weapon Pike / Spear - Round End (Alternate)
* Add 1 Part 3794 Reddish Brown Plate, Modified 1 x 2 with 1 Stud (Jumper) (Alternate)

Comments from Submitter:
2 Sets parted out today - both had the above as variants to the current inventory
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Aug 28, 2016 09:18
 Subject: Re: Part or set search suggestions
 Viewed: 29 times
 Topic: Suggestions
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In Suggestions, C0lsanders_ writes:
  *This is the second time I've posted this two-part suggestion, and I want
to post it again now, due to the current threads about the lacking of the system
search, especially "ngdere's" search for the cuusoo tiles. I don't understand
that one. If they are in the catalog, the system should easily find the tile
with "cuu", just like I can easily find the tile with "ba" (3068bpb0821). Anyway,
read on, vote yes or no (or yes...).


I've always found the part (or set) input within "sell a part" lacking. Let's
say I look under a part, find the number, and put it in. I click "show catalog
info" (for price, etc), but it shows "page not found". Why? Because that number
that I input was not the number bricklink chose as the "main" number. Once I
track down the piece, I will often see that first number on that item's page,
as "alternate item no."

Take 42023. That has 41763 as an alternate number, but if I put that in, "page
not found".

Suggestion #1:
If there is an alternate number for an item, it will auto-redirect to the correct
page, with the correct number. A small note at the top saying it was redirected
would be nice. Also, if the number "form" spot (in add a part/set) would auto
change to the correct number, that could also be nice. No more looking right
at the item and number, but having it do no good, because there is an unknown
2nd, 3rd, etc. number.

Suggestion #2:
I find it rather annoying to put in a number, and have it not find the item,
just because I get 1 of the 4 or 5 wrong. I think BL should maybe add a number
suggestion page. Let's say I have a 3004 (you know what that is), but let's
say I can't tell the number, and I think it's 8004. That is another item
entirely. If I put that in parts, it will show "page not found". I think it could
be massively helpful if it instead said something like "no part with that
number found. One set with "8004" matches (shows set) and one part with 75% number
match, "3004" (shows part)" You can then clearly see, "oh yeah, it IS 3004" or,
"oops, I'm on add part, not add set."

It would speed some things up greatly, or at least, resolve some search issues.
You don't have to have 100% match, or even the "correct" number. Partials
and alternates are accepted, at least to show the user a suggestion, "Is this
what you are looking for?"

Thanks for reading,
Miles (C0lsanders_)

Voted yes but I believe there are better options available. As this is a SQL
database using full text search is available and should be put in place. This
would cure many of the ills in trying to find things, especially where you have
1 or more of the numbers wrong. In addition those who use Goatleg for helping
with minifigi torso and head id's know that by using more parameters in the
search you often narrow the options down considerably. Try doing a search for
Minifig heads in yellow with recessed stud - you get pages of items, but if you
use Goatleg you have options to use additional key words.

Development need to think this one through thoroughly as the search is absolutely
vital to the entire site - sellers as well as buyers.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Aug 10, 2016 11:25
 Subject: Inventory Change Request for Set 75012-1
 Viewed: 41 times
 Topic: Inventories Requests (Entry)
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Please make changes to the following inventory:
 
Set No: 75012  Name: BARC Speeder with Sidecar
* 
75012-1 (Inv) BARC Speeder with Sidecar
206 Parts, 4 Minifigures, 2013
Sets: Star Wars: Star Wars The Clone Wars

* Add 4 Part 13591 Black Minifig, Weapon Spear Gun with Squared Trigger and Thick Spear Base (Alternate)

Comments from Submitter:
2 sets parted out today both had the newer version of this item rather than the 30088
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Aug 5, 2016 09:26
 Subject: Inventory Change Request for Set 79017-1
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 Topic: Inventories Requests (Entry)
 Status:Open
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Please make changes to the following inventory:
 
Set No: 79017  Name: The Battle of Five Armies
* 
79017-1 (Inv) The Battle of Five Armies
446 Parts, 7 Minifigures, 2014
Sets: The Hobbit and The Lord of the Rings: The Hobbit: The Battle of the Five Armies

* Add 1 Part 95673 Pearl Gold Minifig, Weapon Sword, Roman Gladius with Thin Crossguard (Alternate)

Comments from Submitter:
Two 79017's parted out today and both had this sword rather than the 18034 as currently listed
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Aug 4, 2016 09:23
 Subject: Re: Are you sure? This is not a known color.
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 Topic: Suggestions
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In Suggestions, yorbrick writes:
  In Suggestions, garbanzo writes:
  The catalog is littered with parts that have very likely been uploaded under
the wrong color. Look at 4495 for example, I would guess that 6 of those colors
with lots under them are just listed incorrectly (bright pink, dark blue-violet,
dark purple, Maersk blue, pink, rust).

 
Part No: 4495  Name: Flag 4 x 1 Wave Undetermined (Undetermined Type)
* 
4495 Flag 4 x 1 Wave Undetermined (Undetermined Type)
Parts: Flag
Marked for Deletion

This shouldn't happen when parting out new sets, but when listing used parts,
it seems some sellers don't check against current listings or against the
"known colors" data for the part they are listing, and they end up picking whatever
they want.

I would like to suggest that a control mechanism be put in place to help address
this. Maybe if a seller is adding a part to their store that is not a known color,
there can be a popup saying "this is not a known color for this part - are you
sure?". Maybe the pop-up can contain a list of the known colors to choose from.
If the seller is confident they have a "new" color, they can click "this part
is not a known color" to proceed with the listing.

Ideally, this would flag the entry with a tag that can be used in searches and
wanted list notifications. I would love to pick a part and ask to be notified
when one is listed in a "new color", or to be able to search within categories
for parts in new colors.

I guess they are using other software then uploading to bricklink, so the software
they use wold also need to know about known colours.

This is something we have asked Patrick Brans (Brickstock) for as well as the
only way you can tell if it is an unknown colour is if there is no small image
available (and that isn't entirely accurate).

So yes would like to see some sort of control mechanism which at least warns
'it isn't a known colour'.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Aug 4, 2016 07:58
 Subject: Making the order audit trail more complete
 Viewed: 120 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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We are aware of many stores who use the order audit trail for a 'history'
of the total transaction. We do this as well, except there are currently some
holes that could be filled with a few simple changes.

1. Provide the option for the seller to attach the drive-thru message to the
order
2. Provide a 'link' to the invoice (not just a date invoiced)
3. Allow sellers to 'attach' any PM's that have been sent
4. Maintain transactions dates for the order rather than simply changing the
date when an event takes place. If someone adds a batch - that is a separate
date from the original order date. In the same way if there is a item removal
done etc., etc.

Sellers could then have a completed audit trail of events surrounding the order
(if they wished).

In reality this would help not only the seller but the buyer as well.

Please consider.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Aug 4, 2016 02:54
 Subject: Re: Make coupons more visible within a store
 Viewed: 37 times
 Topic: Suggestions
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In Suggestions, tEoS writes:
  I wondered why a buyer of mine had trouble using a coupon, so I checked on the
selection process using one of the coupons offered to me.

Seriously, nothing needs to be said beyond it was terribly incorporated into
the checkout process. Please fix this.

P.S. I was under the impression that the upgrade would move BL steps forward.
It seems for every step forward another 2 were made backward. We lost in-store
settings that were in place for, as long as, I can recall and that's just
one of many missteps. Why?

Voted yes for this - they are almost invisible unless you know what and when
to look for them.

As for 1 step forward and 2 back - couldn't agree more. We believe it shows
a lack of understanding of how people use the site and its functionality. This
was also apparent with the new wanted lists. Possibly all caused by using a 'click
monitor' to determine which pages/functions were most clicked, instead of
understanding the application.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 31, 2016 10:48
 Subject: Re: Prior orders placed counter is gone
 Viewed: 30 times
 Topic: Suggestions
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In Suggestions, matejo writes:
  Hi,

The upper-right counter in stores that indicated whether or not, and how many
times I had ordered from a particular store is gone.

This was helpful, and the informative bit of information is now absent in the
"improving the shopping experience" new storefront.

Not an improvement.

Please bring it back, Matthew

Unfortunately hover is not supported on most touchscreens - this is a design
element and the BL team obviously did not realise that a lot of us use touch
screens especially with tablets on the move. Sometimes you can try double tapping
that often works on IOS devices (but not always)and some times holding down your
;touch; for a few seconds will result in something like a hover (but again not
always). The only real way around it is of course for the development team to
re-design it - but to be honest I wouldn't 't hold my breath for that.
They seem to be entrenched with this new design - popular or not.

Your suggestion is totally valid but without a design change to the software
not likely to be implemented.

Here is an article from one of the quality tech sites

"As you know, :hover behaviour doesn’t exist on touch screen devices. So when
you design a responsive website, you should carefully plan when and where to
use :hover interactions. Simple links that open some URL will loose their :hover
effect on some touch screen devices. On iOS :hover is triggered before the click
event, so you will see the hover style for a brief moment before the page changes.
Those are minor things, they don’t affect the functionality of the site. The
real problem is a :hover that either hides or shows another element using display
or visibility CSS properties. This type of :hover will transform into the double
tap behaviour on iOS touch screens."
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 30, 2016 10:53
 Subject: Re: Best Offer Feature
 Viewed: 30 times
 Topic: Suggestions
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In Suggestions, BrickItYourself writes:
  
  
Voted no - wouldn't really like to see Bricklink become an auction site.
Far to many problems associated with that - if people wish to auction their inventory
there are lots of sites both on this side of the pond and that side to deal with
it.

It wouldn't make it an auction site, it would allow buyers to put in binding
offers

Those auction sites also charge a lot more in fees, one of the tenants of creating
this site was to NOT sell lego on those sites and to reduce fees for sellers

Understand your point - but still feel it would be too much like auctioning your
items. Appreciate you wanted it to be optional but in all honesty it just adds
more complications to the way the site runs at present (and not all that confident
that the development team would get this right).

Good luck with the idea
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 30, 2016 09:30
 Subject: Re: Best Offer Feature
 Viewed: 33 times
 Topic: Suggestions
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In Suggestions, BrickItYourself writes:
  How would buyers and sellers feel about a best offer feature?

Of course I know no suggestions are ever implemented, but let's have fund
discussing the topic.

First the concept in general:

Buyers could submit offers to sellers for items they have on sale.

Quick example: Seller has set A, set A sits on the shelf for a while and buyer
comes along and offers 10% under the asking price for Set A and will see if the
seller will part for that price knowing it sells right then and there. When
seller accepts offer, it is a binding sale.


Of course there are all kinds of problems from offers, spam, lowballers etc.


So some obvious programming features to include or consider:

Make Best Offer optional

Make it only allowed for sets, minifigures or some combination and leave out
parts or include all

Limit the number of offers a seller can make per hour/day/week, etc, throttle
them

Allow sellers to report buyers abusing the new feature




I think BL admin should be implementing any features that can increase buying
or selling.

I would like a feature like this instead of messaging, which can be a total waste
of time.

Buyers could enter in shipping prices in their offer helping buyers know what
they will pay ahead of time.



So what does the community think?

Good idea/bad idea?

Any other programming/implementation features to be including for buyer/seller
protection?

Would you use the feature?

Thanks,

Happy Weekend,

Ken
Brick It Yourself

Voted no - wouldn't really like to see Bricklink become an auction site.
Far to many problems associated with that - if people wish to auction their inventory
there are lots of sites both on this side of the pond and that side to deal with
it.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 14, 2016 00:30
 Subject: Re: Please bring back highlighted categories
 Viewed: 37 times
 Topic: Suggestions
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In Suggestions, viejos writes:
  So I was browsing in a store today and realized that we've lost yet another
feature in this new design, that is the ability to see which categories of parts
or colors one has already clicked on.

So now instead of being able to work my way through a store, I have no method
of making sure I didn't miss something, unless I am expected to write down
by hand every category or color as I click on it.

The way it used to be was that categories would be highlighted as they were clicked,
just like Forum posts. This is a necessary tool for any serious buyer - please
bring it back.

Russell

Absolutely - most experience buyers use this and it was very difficult to find.

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