Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | DeanS  | | Posted: | Jul 31, 2017 18:10 | | Subject: | Re: All sellers should have quote options | | Viewed: | 55 times | | Topic: | Suggestions | |
| Honestly, it's imperfect because shipping calculation (and therefore full
checkout) should be the standard, not invoicing. Any time you have people negotiating,
you run the risk of bad faith (an invoice IS a negotiation, as any seller who
has had a non paying buyer must know).
Items should be excluded from the catalog/inventory unless they have an accurate
weight, and the system should default to generate a rate based on seller preferences
(add packaging weight, fee, whatever). Items could be selected by category or
lot as "bulky" thereby adding to the shipping rate or requiring a custom invoice.
I would add some marginal cost to instructions, for example, since I always add
cardboard and lay them flat, which makes them bulkier and/or adds weight.
Your best bet is to place an order for the item. Sellers should abide
by their shipping rates and fee structure according to BL rules, just as much
as you should honor the order if they act within their terms. You can tell if
a rate is too high and they padded it.
There is nothing wrong with asking how they are shipping if it seems high. $5.00+
off the mark, adjusting for 5% fees they might pad it with, is unreasonable.
If you are talking about a difference below that mark, then you are being unreasonable.
The way BL is set up, the pricing scheme is quite a big focus, and most of us
get ripped off far greater elsewhere. The way to improve this is not to require
an extra step, but to streamline the process for everyone
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| Author: | Teup | | Posted: | Jul 31, 2017 15:24 | | Subject: | Re: All sellers should have quote options | | Viewed: | 52 times | | Topic: | Suggestions | |
| That doesn't sound much fairer to me than forcing sellers to use it. I would
lose business that way, either that or I need to sort and pack orders only to
see them cancelled. This would make sellers lose business who could have perfectly
fine and transparent store terms. That would be a loss for both parties involved.
In Suggestions, yorbrick writes:
| | In Suggestions, mrbisco writes:
| | I'm tired of not being able to ask for a quote on an item through the system.
Twice in the last day I have sent an email to a seller asking for a quote and
then have then change the price of the item. It's making me want to just
put through the order and then cancel if I don't like the shipping terms.
Bricklink really needs to swings towards the buyers in terms of usage. Take
care of the buyers and things work out better for the sellers. Catering to the
sellers just creates a poor buying environment.
And, of course neither seller will honor the price that I was asking for a quote
on. Of course not. If the thing is in my cart waiting for a shipping quote,
they shouldn't be able to change the price.
|
Rather than force sellers to use it, I'd prefer that there was an icon or
some type of official display in the seller's store if they allow quotes,
and also to allow buyers to filter searches for stores that give quotes. If buyers
want to buy from a store that offers that service, then they should be allowed
to filter out stores that opt not to use it.
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| Author: | yorbrick | | Posted: | Jul 31, 2017 05:10 | | Subject: | Re: All sellers should have quote options | | Viewed: | 60 times | | Topic: | Suggestions | |
| In Suggestions, mrbisco writes:
| | I'm tired of not being able to ask for a quote on an item through the system.
Twice in the last day I have sent an email to a seller asking for a quote and
then have then change the price of the item. It's making me want to just
put through the order and then cancel if I don't like the shipping terms.
Bricklink really needs to swings towards the buyers in terms of usage. Take
care of the buyers and things work out better for the sellers. Catering to the
sellers just creates a poor buying environment.
And, of course neither seller will honor the price that I was asking for a quote
on. Of course not. If the thing is in my cart waiting for a shipping quote,
they shouldn't be able to change the price.
|
Rather than force sellers to use it, I'd prefer that there was an icon or
some type of official display in the seller's store if they allow quotes,
and also to allow buyers to filter searches for stores that give quotes. If buyers
want to buy from a store that offers that service, then they should be allowed
to filter out stores that opt not to use it.
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| Author: | axaday | | Posted: | Jul 30, 2017 22:29 | | Subject: | Re: All sellers should have quote options | | Viewed: | 42 times | | Topic: | Suggestions | |
| In Suggestions, mrbisco writes:
| | I'm tired of not being able to ask for a quote on an item through the system.
Twice in the last day I have sent an email to a seller asking for a quote and
then have then change the price of the item. It's making me want to just
put through the order and then cancel if I don't like the shipping terms.
Bricklink really needs to swings towards the buyers in terms of usage. Take
care of the buyers and things work out better for the sellers. Catering to the
sellers just creates a poor buying environment.
And, of course neither seller will honor the price that I was asking for a quote
on. Of course not. If the thing is in my cart waiting for a shipping quote,
they shouldn't be able to change the price.
|
The people you are dealing with are shady. But the solution you propose is cludgy.
I guess I don't know, but when you request an official quote through the
system, does it freeze the price? Or could they do the same thing even so?
I have the quote function turned off because I don't want to pull and pack
a 200 lot order on a maybe and then have to put it all back because they are
surprised what it costs to ship a cubic foot of Lego. But people just send me
messages instead. I get a lot of messages asking me what it would cost to ship
2 minifigs and I really feel like my terms are clear enough. Do people read
them before sending a message? I don't know. Someone sent me a message
the other day asking what the shipping would be for 2 pounds of Lego and I just
told him that I didn't know, but I told him what the price would be if it
fit in a Priority Flat Rate Box or for a Region A box.
I don't know what I'm going to do when Instant Checkout rolls out. I
am guessing that I'm going to have to give up and actual shipping.
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| Author: | bb69656 | | Posted: | Jul 30, 2017 21:06 | | Subject: | Re: All sellers should have quote options | | Viewed: | 38 times | | Topic: | Suggestions | |
| I agree. The quote feature is a great improvement to Bricklink and should be
used more.
In Suggestions, Teup writes:
| | In Suggestions, mrbisco writes:
| | I'm tired of not being able to ask for a quote on an item through the system.
Twice in the last day I have sent an email to a seller asking for a quote and
then have then change the price of the item. It's making me want to just
put through the order and then cancel if I don't like the shipping terms.
Bricklink really needs to swings towards the buyers in terms of usage. Take
care of the buyers and things work out better for the sellers. Catering to the
sellers just creates a poor buying environment.
And, of course neither seller will honor the price that I was asking for a quote
on. Of course not. If the thing is in my cart waiting for a shipping quote,
they shouldn't be able to change the price.
|
I'm sorry to hear some sellers behave like that. If a buyer spots an item,
changing the price isn't decent, they have a right to that item for that
price just like in a store in the flesh world.
But please, consider the implications of your suggestion first.. this was already
discussed recently. In some 10% of the cases, I cannot estimate your shipping
expenses just from the list of items. I would need to sort & pack a whole order
to find out what the shipping cost will be. I have had the quote option enabled
for a some time and quickly figured out it totally doesn't work for me. The
chance that after sorting the buyer will not go through with the order is just
extremely big. You are asking me to spend alot of time for nothing..
In 90% of the cases I can see immediately what the shipping cost will be and
won't have to sort and pack. But in order to be able to support the quote
service, I need to be able to do that 100%, or I have to ignore requests as I
cannot turn them down. That's not very nice either, the list will clutter,
and whether I will sort such orders or ignore them, I have extra administrative
hassle and increased risk of inventory errors.
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| Author: | Teup | | Posted: | Jul 30, 2017 20:26 | | Subject: | Re: All sellers should have quote options | | Viewed: | 46 times | | Topic: | Suggestions | |
| In Suggestions, mrbisco writes:
| | I'm tired of not being able to ask for a quote on an item through the system.
Twice in the last day I have sent an email to a seller asking for a quote and
then have then change the price of the item. It's making me want to just
put through the order and then cancel if I don't like the shipping terms.
Bricklink really needs to swings towards the buyers in terms of usage. Take
care of the buyers and things work out better for the sellers. Catering to the
sellers just creates a poor buying environment.
And, of course neither seller will honor the price that I was asking for a quote
on. Of course not. If the thing is in my cart waiting for a shipping quote,
they shouldn't be able to change the price.
|
I'm sorry to hear some sellers behave like that. If a buyer spots an item,
changing the price isn't decent, they have a right to that item for that
price just like in a store in the flesh world.
But please, consider the implications of your suggestion first.. this was already
discussed recently. In some 10% of the cases, I cannot estimate your shipping
expenses just from the list of items. I would need to sort & pack a whole order
to find out what the shipping cost will be. I have had the quote option enabled
for a some time and quickly figured out it totally doesn't work for me. The
chance that after sorting the buyer will not go through with the order is just
extremely big. You are asking me to spend alot of time for nothing..
In 90% of the cases I can see immediately what the shipping cost will be and
won't have to sort and pack. But in order to be able to support the quote
service, I need to be able to do that 100%, or I have to ignore requests as I
cannot turn them down. That's not very nice either, the list will clutter,
and whether I will sort such orders or ignore them, I have extra administrative
hassle and increased risk of inventory errors.
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| Author: | Brickwilbo | | Posted: | Jul 30, 2017 14:21 | | Subject: | Re: All sellers should have quote options | | Viewed: | 61 times | | Topic: | Suggestions | |
| In Suggestions, calsbricks writes:
| | In Suggestions, Brickwilbo writes:
| | In Suggestions, mrbisco writes:
| | I'm tired of not being able to ask for a quote on an item through the system.
Twice in the last day I have sent an email to a seller asking for a quote and
then have then change the price of the item. It's making me want to just
put through the order and then cancel if I don't like the shipping terms.
|
Changing price after an inquiry sais any about those sellers.
| | Bricklink really needs to swings towards the buyers in terms of usage. Take
care of the buyers and things work out better for the sellers. Catering to the
sellers just creates a poor buying environment.
And, of course neither seller will honor the price that I was asking for a quote
on. Of course not. If the thing is in my cart waiting for a shipping quote,
they shouldn't be able to change the price.
|
Unfortunately the quote feature is designed to cancel the quote completely if
1 item is sold out.
|
That was another reason why we didn't implement it. It is flawed. Works for
some doesn't work for others. The other big thing from our point of view
is that we would end up doing all the work for the quote and that may be wasted
as the supposed buyer doesn't accept the quote (We process orders first,not
last).
|
Only Quotes I don't process, postage is based on the weight and packaging.
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| Author: | fuertas | | Posted: | Jul 30, 2017 14:16 | | Subject: | Re: Classic Wanted List Unavailable on June 5th | | Viewed: | 76 times | | Topic: | Suggestions | |
| Before removing the classic BL, you have to fix one thing.
In classic, when I add a brick to a WL which already contains the brick, it will
sum the two. In New WL, there is an error! Its hopeless to use!!
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| Author: | chetzler | | Posted: | Jul 30, 2017 14:07 | | Subject: | Re: All sellers should have quote options | | Viewed: | 56 times | | Topic: | Suggestions | |
| In Suggestions, mrbisco writes:
| | I'm tired of not being able to ask for a quote on an item through the system.
Twice in the last day I have sent an email to a seller asking for a quote and
then have then change the price of the item. It's making me want to just
put through the order and then cancel if I don't like the shipping terms.
Bricklink really needs to swings towards the buyers in terms of usage. Take
care of the buyers and things work out better for the sellers. Catering to the
sellers just creates a poor buying environment.
And, of course neither seller will honor the price that I was asking for a quote
on. Of course not. If the thing is in my cart waiting for a shipping quote,
they shouldn't be able to change the price.
|
Look at my terms and tell me if I should be required to accept quotes.
I'm sorry you came across a couple of shifty sellers (you could name and
shame them here if you like), but I'm tired of being told how I should run
my store because a buyer had a bad experience at another store. If you find
a lousy seller, least-favorite him and move on; hopefully if enough people do
that, those sellers will change their ways or close up shop.
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| Author: | Captain_Q | | Posted: | Jul 30, 2017 13:38 | | Subject: | Re: All sellers should have quote options | | Viewed: | 50 times | | Topic: | Suggestions | |
| The Captain Q Bazaar utilizes this feature, and I think it is necessary to in
lieu of Instant checkout. Not every Bricklink store is the same with Policies
and ToS, and because of that it is not always clear from store to store, what
the final cost with fees and shipping prices will be upon checkout.
I would think every store would want to have this feature to make it easier for
a potential buyer to make a purchase.
But...
I will abstain from voting as believe a store should want to use this feature
but I rather they not be forced to do so for reasons I have not foreseen.
Cheers,
Captain Q
In Suggestions, mrbisco writes:
| | I'm tired of not being able to ask for a quote on an item through the system.
Twice in the last day I have sent an email to a seller asking for a quote and
then have then change the price of the item. It's making me want to just
put through the order and then cancel if I don't like the shipping terms.
Bricklink really needs to swings towards the buyers in terms of usage. Take
care of the buyers and things work out better for the sellers. Catering to the
sellers just creates a poor buying environment.
And, of course neither seller will honor the price that I was asking for a quote
on. Of course not. If the thing is in my cart waiting for a shipping quote,
they shouldn't be able to change the price.
|
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| Author: | calsbricks | | Posted: | Jul 30, 2017 13:28 | | Subject: | Re: All sellers should have quote options | | Viewed: | 46 times | | Topic: | Suggestions | |
| In Suggestions, Brickwilbo writes:
| | In Suggestions, mrbisco writes:
| | I'm tired of not being able to ask for a quote on an item through the system.
Twice in the last day I have sent an email to a seller asking for a quote and
then have then change the price of the item. It's making me want to just
put through the order and then cancel if I don't like the shipping terms.
|
Changing price after an inquiry sais any about those sellers.
| | Bricklink really needs to swings towards the buyers in terms of usage. Take
care of the buyers and things work out better for the sellers. Catering to the
sellers just creates a poor buying environment.
And, of course neither seller will honor the price that I was asking for a quote
on. Of course not. If the thing is in my cart waiting for a shipping quote,
they shouldn't be able to change the price.
|
Unfortunately the quote feature is designed to cancel the quote completely if
1 item is sold out.
|
That was another reason why we didn't implement it. It is flawed. Works for
some doesn't work for others. The other big thing from our point of view
is that we would end up doing all the work for the quote and that may be wasted
as the supposed buyer doesn't accept the quote (We process orders first,not
last).
|
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| Author: | Brickwilbo | | Posted: | Jul 30, 2017 13:13 | | Subject: | Re: All sellers should have quote options | | Viewed: | 56 times | | Topic: | Suggestions | |
| In Suggestions, mrbisco writes:
| | I'm tired of not being able to ask for a quote on an item through the system.
Twice in the last day I have sent an email to a seller asking for a quote and
then have then change the price of the item. It's making me want to just
put through the order and then cancel if I don't like the shipping terms.
|
Changing price after an inquiry sais any about those sellers.
| | Bricklink really needs to swings towards the buyers in terms of usage. Take
care of the buyers and things work out better for the sellers. Catering to the
sellers just creates a poor buying environment.
And, of course neither seller will honor the price that I was asking for a quote
on. Of course not. If the thing is in my cart waiting for a shipping quote,
they shouldn't be able to change the price.
|
Unfortunately the quote feature is designed to cancel the quote completely if
1 item is sold out.
|
|
| Author: | calsbricks | | Posted: | Jul 30, 2017 13:02 | | Subject: | Re: All sellers should have quote options | | Viewed: | 45 times | | Topic: | Suggestions | |
| In Suggestions, mrbisco writes:
| | I'm tired of not being able to ask for a quote on an item through the system.
Twice in the last day I have sent an email to a seller asking for a quote and
then have then change the price of the item. It's making me want to just
put through the order and then cancel if I don't like the shipping terms.
Bricklink really needs to swings towards the buyers in terms of usage. Take
care of the buyers and things work out better for the sellers. Catering to the
sellers just creates a poor buying environment.
And, of course neither seller will honor the price that I was asking for a quote
on. Of course not. If the thing is in my cart waiting for a shipping quote,
they shouldn't be able to change the price.
|
Voted no - totally unnecessary. If you wish for a quote use the message function
in the store - or the quote feature (if they have it enabled) if you do not hear
back - or you get a quote which is not what you expected - move on to another
store. Forcing anyone to do something is never a good idea - that is why features
are optional where they should be.
Without stores there would be no buyers - and of course the reversal is true
- no buyers - no stores. A balance has to be struck and the site has grown significantly
since its inception without forcing buyers or seller to use features which should
be optional.
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| Author: | mrbisco | | Posted: | Jul 30, 2017 12:52 | | Subject: | All sellers should have quote options | | Viewed: | 173 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
| I'm tired of not being able to ask for a quote on an item through the system.
Twice in the last day I have sent an email to a seller asking for a quote and
then have then change the price of the item. It's making me want to just
put through the order and then cancel if I don't like the shipping terms.
Bricklink really needs to swings towards the buyers in terms of usage. Take
care of the buyers and things work out better for the sellers. Catering to the
sellers just creates a poor buying environment.
And, of course neither seller will honor the price that I was asking for a quote
on. Of course not. If the thing is in my cart waiting for a shipping quote,
they shouldn't be able to change the price.
|
|
| Author: | bb69656 | | Posted: | Jul 28, 2017 22:39 | | Subject: | Re: Make "DOES NOT SHIP" message consistant | | Viewed: | 43 times | | Topic: | Suggestions | |
| Just that these two texts should be the same.
In Suggestions, HPBrickhead writes:
| | I'm not sure people are understanding what I am saying.
For example, in your store TEOS, it says in the forum
"Vendor does not ship to my country" (CANADA)
If I go to your store the terms clearly say you only ship to USA.
But the message at the top of your store says
"Does not ship to me".
I'm thinking this should say "Does not ship to your country".
A reason it makes a difference is that my mother lives in USA and might be able
to buy or have items shipped to her, if it is merely the shipping to another
country that is the problem.
I'm just suggesting the messaging on the site be consistent.
In Suggestions, tEoS writes:
| | Voted no. You saw the notice and chose to proceed.
In Suggestions, HPBrickhead writes:
| | In the forum I may see a red box under a seller's name. I hover over it
and it says
"Seller does not ship to my country"
I go to their store, and the message at the top is "Seller does not ship to me".
I can't help it, the second message hurts my feelings!
Is there any way we can make the messaging consistent with the actual reason
I can't buy in their store? (Country/Person?)
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|
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| Author: | bb69656 | | Posted: | Jul 28, 2017 22:33 | | Subject: | Re: Make "DOES NOT SHIP" message consistant | | Viewed: | 33 times | | Topic: | Suggestions | |
| In Suggestions, Brickwilbo writes:
| | In Suggestions, HPBrickhead writes:
| | In the forum I may see a red box under a seller's name. I hover over it
and it says
"Seller does not ship to my country"
|
The alert is to warn you don't need to enter the store at all. 
| | I go to their store, and the message at the top is "Seller does not ship to me".
|
It alerts it's pointless to browse the shop further.
| | I can't help it, the second message hurts my feelings!
Is there any way we can make the messaging consistent with the actual reason
I can't buy in their store? (Country/Person?)
|
Both are different intended so don't need to be the same.
|
If it's just shipping to Canada, I can get item shipped to my mom in USA.
Vendor happy (package gets tracked with awesome USPS) and I'm happy.
|
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| Author: | bb69656 | | Posted: | Jul 28, 2017 22:29 | | Subject: | Re: Make "DOES NOT SHIP" message consistant | | Viewed: | 51 times | | Topic: | Suggestions | |
| I'm not sure people are understanding what I am saying.
For example, in your store TEOS, it says in the forum
"Vendor does not ship to my country" (CANADA)
If I go to your store the terms clearly say you only ship to USA.
But the message at the top of your store says
"Does not ship to me".
I'm thinking this should say "Does not ship to your country".
A reason it makes a difference is that my mother lives in USA and might be able
to buy or have items shipped to her, if it is merely the shipping to another
country that is the problem.
I'm just suggesting the messaging on the site be consistent.
In Suggestions, tEoS writes:
| | Voted no. You saw the notice and chose to proceed.
In Suggestions, HPBrickhead writes:
| | In the forum I may see a red box under a seller's name. I hover over it
and it says
"Seller does not ship to my country"
I go to their store, and the message at the top is "Seller does not ship to me".
I can't help it, the second message hurts my feelings!
Is there any way we can make the messaging consistent with the actual reason
I can't buy in their store? (Country/Person?)
|
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| Author: | Brick.Door | | Posted: | Jul 28, 2017 14:36 | | Subject: | Re: Link to feedback for purchase in price guide | | Viewed: | 31 times | | Topic: | Suggestions | |
| In Suggestions, nuthman writes:
| | It'd be nice with a link to the feedback for a purchase from the price guide
of a product, to get an idea of how happy the buyer/seller was with the purchase
for the price they gave.
|
For the dozens of people who bought 10179 less than $1000... none were satisfied
I assure you.
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| Author: | tEoS | | Posted: | Jul 28, 2017 14:31 | | Subject: | Re: Make "DOES NOT SHIP" message consistant | | Viewed: | 49 times | | Topic: | Suggestions | |
| Voted no. You saw the notice and chose to proceed.
In Suggestions, HPBrickhead writes:
| | In the forum I may see a red box under a seller's name. I hover over it
and it says
"Seller does not ship to my country"
I go to their store, and the message at the top is "Seller does not ship to me".
I can't help it, the second message hurts my feelings!
Is there any way we can make the messaging consistent with the actual reason
I can't buy in their store? (Country/Person?)
|
|
|
| Author: | Brickwilbo | | Posted: | Jul 28, 2017 14:05 | | Subject: | Re: Make "DOES NOT SHIP" message consistant | | Viewed: | 42 times | | Topic: | Suggestions | |
| In Suggestions, HPBrickhead writes:
| | In the forum I may see a red box under a seller's name. I hover over it
and it says
"Seller does not ship to my country"
|
The alert is to warn you don't need to enter the store at all.
| | I go to their store, and the message at the top is "Seller does not ship to me".
|
It alerts it's pointless to browse the shop further.
| | I can't help it, the second message hurts my feelings!
Is there any way we can make the messaging consistent with the actual reason
I can't buy in their store? (Country/Person?)
|
Both are different intended so don't need to be the same.
|
|
| Author: | bb69656 | | Posted: | Jul 28, 2017 13:19 | | Subject: | Make "DOES NOT SHIP" message consistant | | Viewed: | 127 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
| In the forum I may see a red box under a seller's name. I hover over it
and it says
"Seller does not ship to my country"
I go to their store, and the message at the top is "Seller does not ship to me".
I can't help it, the second message hurts my feelings!
Is there any way we can make the messaging consistent with the actual reason
I can't buy in their store? (Country/Person?)
|
| Author: | Brickwilbo | | Posted: | Jul 28, 2017 12:28 | | Subject: | Re: Link to feedback for purchase in price guide | | Viewed: | 26 times | | Topic: | Suggestions | |
| In Suggestions, nuthman writes:
| | It'd be nice with a link to the feedback for a purchase from the price guide
of a product, to get an idea of how happy the buyer/seller was with the purchase
for the price they gave.
|
It would be against privacy laws.
The feedback from the seller is already available for viewing.
|
| Author: | Cob | | Posted: | Jul 28, 2017 08:42 | | Subject: | Wanted List Description Suggestion | | Viewed: | 26 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
| Please add the item type to the wanted list.
I have various instruction manuals, original boxes and parts in my wanted list
and for some items it is difficult/impossible to tell which is which.
Example 1917 King's Catapult. Which is the set and which is the instructions?
In this example the box is apparent.
Thank you,
Cob
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| Author: | nuthman | | Posted: | Jul 28, 2017 08:15 | | Subject: | Link to feedback for purchase in price guide | | Viewed: | 66 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
| It'd be nice with a link to the feedback for a purchase from the price guide
of a product, to get an idea of how happy the buyer/seller was with the purchase
for the price they gave.
|
| Author: | randyipp | | Posted: | Jul 27, 2017 18:51 | | Subject: | Re: Quotes... | | Viewed: | 35 times | | Topic: | Suggestions | |
| In Suggestions, WhiteVanMan writes:
| | Hi,
Is it possible to have a check box within the quotes page to allow us sellers
to remove quotes that have been cancelled/accepted?
I can see the future scenario of where sellers will have multiple pages of quotes
and none of them will be relevant...
Paul
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