Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | Tracyd  | | Posted: | May 1, 2024 15:11 | | Subject: | Re: Problem buyer or is it me? AITA? NSS Case | | Viewed: | 38 times | | Topic: | Buying | |
| In Buying, Tracyd writes:
| | In Buying, BigBBricks writes:
| | I incorrectly shipped a BAM rerelease torso to a customer instead of the CMF
torso that was listed. An honest mistake and one that I apologized for repeatedly
and immediately refunded the buyer as soon as they pointed out the error. Now
they have opened a NSS case against me and are demanding that I ship them the
correct torso even though we do not have it in stock and have already refunded
them. What do I do here?
The buyer already attempted to negotiate the price of an element they already
received but failed to mention anything about the price of the element when they
made the purchase, only doing so just before receiving the refund for the missing
part. Buyer is also asking for a refund of $10 for the parts they felt were over
priced vs the market on top of sending them the correct torso they were already
refunded for.
Buyer has a 20+ year history on BrickLink and from reviewing their feedback,
they have the propensity, IMO, to leave negative feedback.
NOTE: Avg BL price is ~$3-5 USD, element in this color was released once as part
of a CMF, I have already adjusted the price down for the rest of the community,
I didn't realize it was over avg. Had the buyer approached this differently,
I most certainly would have too.
This is an ongoing NSS
Thank you for any input you may have on this, especially if AITA. I'm a one
Dad show working out of our family basement fulltime. If I'm the problem,
I want to correct myself.
|
No price adjustment, they agreed to the price when they bought it. You refunded
the torso, was any shipping refunded? You have done what you need to. Proof
of the refund should kill the NSS. The still have the right to leave negative
feedback as they aren't happy, even thou it was an admitted to mistake and
they were refunded. When they leave their feedback, respond to it honestly and
calmly.
|
OK, they already left feedback, and seeing theirs, I won't be buying from
them.
|
 |
| Author: | Tracyd | | Posted: | May 1, 2024 15:07 | | Subject: | Re: Problem buyer or is it me? AITA? NSS Case | | Viewed: | 42 times | | Topic: | Buying | |
| In Buying, BigBBricks writes:
| | I incorrectly shipped a BAM rerelease torso to a customer instead of the CMF
torso that was listed. An honest mistake and one that I apologized for repeatedly
and immediately refunded the buyer as soon as they pointed out the error. Now
they have opened a NSS case against me and are demanding that I ship them the
correct torso even though we do not have it in stock and have already refunded
them. What do I do here?
The buyer already attempted to negotiate the price of an element they already
received but failed to mention anything about the price of the element when they
made the purchase, only doing so just before receiving the refund for the missing
part. Buyer is also asking for a refund of $10 for the parts they felt were over
priced vs the market on top of sending them the correct torso they were already
refunded for.
Buyer has a 20+ year history on BrickLink and from reviewing their feedback,
they have the propensity, IMO, to leave negative feedback.
NOTE: Avg BL price is ~$3-5 USD, element in this color was released once as part
of a CMF, I have already adjusted the price down for the rest of the community,
I didn't realize it was over avg. Had the buyer approached this differently,
I most certainly would have too.
This is an ongoing NSS
Thank you for any input you may have on this, especially if AITA. I'm a one
Dad show working out of our family basement fulltime. If I'm the problem,
I want to correct myself.
|
No price adjustment, they agreed to the price when they bought it. You refunded
the torso, was any shipping refunded? You have done what you need to. Proof
of the refund should kill the NSS. The still have the right to leave negative
feedback as they aren't happy, even thou it was an admitted to mistake and
they were refunded. When they leave their feedback, respond to it honestly and
calmly.
|
|
| Author: | Tracyd | | Posted: | Apr 29, 2024 14:47 | | Subject: | Re: We should be able to get rid of some users | | Viewed: | 57 times | | Topic: | Help | |
| In Help, zorbanj writes:
| | Your buyer doesn't seem unreasonable and you handled this transaction poorly.
You got some good advice on this thread from others, I hope you take it into
consideration for the future.
Also, you're going to have alot of trouble if you ship internationally and
refuse to refund shipping for incomplete orders. You might skate by when shipping
is a few dollars but otherwise this is going to keep happening to you.
Lastly, most buyers don't read the TOS.
|
Also, the TOS do not supersede any consumer protection laws that may exist in
either country. If you sell to that country, you agree to their laws. And it's
your responsibility to know them and follow them.
|
|
| Author: | Tracyd | | Posted: | Apr 29, 2024 14:43 | | Subject: | Re: Who else was scammed by "The Last Brick"? | | Viewed: | 64 times | | Topic: | Problem Order | |
| In Problem Order, Familybuild writes:
| | 😪
By the looks of the fb it seems you to will have a hard case to get anything
back..
How can he not have 3 nss against him i do wonder though?
Goodluck on it
|
You can scam quite a bit with good prices and make excuses for not being able
to ship and more orders come in before someone finally starts an NSS. Then it
takes 3 to trigger a problem with BL. In the meantime, they keep selling more.
This might blowup even more.
|
|
| Author: | Tracyd | | Posted: | Apr 24, 2024 10:44 | | Subject: | Easy Buy does it again | | Viewed: | 212 times | | Topic: | General | |
| Easy buy is so broken. It picked a store and set up the cart with 122 lots.
The store has an 80 lot limits. Also, the seller has multiple lots of 1ea and
of course I need multiples, so unnecessary lots are added when they could be
consolidating them when they add them. And some can argue that it's just
how they do things and have them in different places when they part them out,
but when you keep the same part in multiple locations it is an inefficient usage
of space.
TY for reading. Rant over, carry on.
|
|
| Author: | Tracyd | | Posted: | Apr 23, 2024 15:28 | | Subject: | Re: Why does Bricklink not support buyers at all? | | Viewed: | 42 times | | Topic: | Buying | |
| In Buying, sickofthis88 writes:
| | Honestly, before buying anything I check the complaints. If they had a couple
and it's been over a year, ok, everyone makes a mistake. BUT 12 in the last
year? That is a red flag.
|
Also their responses. Everyone can make a mistake and there is no pleasing some
people, but if you are running a business you have to act professionally. And
if this is a just a hobby then you should still show some respect to people who
gave you their business, even if you aren't totally pleased. Screaming that
someone is a thief, and a scammer is not a good look for a seller, even if they
are. It makes me wonder if I have an issue how will they respond?
|
|
| Author: | Tracyd | | Posted: | Apr 23, 2024 15:04 | | Subject: | Re: Why does Bricklink not support buyers at all? | | Viewed: | 53 times | | Topic: | Buying | |
| In Buying, Xperdiem writes:
| | In Buying, Tracyd writes:
| | In Buying, Xperdiem writes:
| | In Buying, UTLF writes:
| | You should file PayPal claims or a chargeback with your bank if you receive something
that isn't as described or not what you paid for; you should also file NSS
complaints (non-shipping seller) if the seller does not make things right and
isn't responding, as that's the way stores get shut down (3 strikes and
they're banned)
Never pay for orders through methods that don't have payment protection to
ensure you'll get your money back
|
This does not work once you pass the length of time given by Paypal. JoanyBrick
canceled my order after 3 months of back and forth but it was too late to get
the funds back from Paypal and this seller never returned the funds or responded.
|
If you order was paid for then cancelled you are entitled to a refund, if you
let it go past PayPal's deadline that is on you. 3 months of back and forth
is way too long. NSS is for your protection, and NPB is for a seller's protection.
People don't want to get anyone in trouble, but sometimes it's the only
way to get things done.
|
It was canceled after 3 months of back and forth. Once that happened it was past
the paypal time frame. Since this was in a different country I was trying to
give the seller the benefit. Won't happen again. I've done hundreds of
buys on Brickowl without any issues and I've done 5 buys here with 2 issues.
|
Email is almost instantiations, shipping times aren't, but never let it go
past the PayPal time limit, you can always resend them the money. And a lot of
the sellers here are on Brickowl. Looking at who you left the feedback for I
wouldn't have bought from them based on their feedback. Yes, I might get
a perfect transaction with them, but if not then it looks like a problem. Good
luck and I hope you get better service with other sellers. look at my feedback
and pick one of them.
https://store.bricklink.com/Swatson217?p=Swatson217#/shop
This seller gives awesome service.
But if you are looking for a rarer part, I know your choices are limited.
|
|
| Author: | Tracyd | | Posted: | Apr 23, 2024 10:46 | | Subject: | Re: Why does Bricklink not support buyers at all? | | Viewed: | 70 times | | Topic: | Buying | |
| In Buying, Xperdiem writes:
| | In Buying, UTLF writes:
| | You should file PayPal claims or a chargeback with your bank if you receive something
that isn't as described or not what you paid for; you should also file NSS
complaints (non-shipping seller) if the seller does not make things right and
isn't responding, as that's the way stores get shut down (3 strikes and
they're banned)
Never pay for orders through methods that don't have payment protection to
ensure you'll get your money back
|
This does not work once you pass the length of time given by Paypal. JoanyBrick
canceled my order after 3 months of back and forth but it was too late to get
the funds back from Paypal and this seller never returned the funds or responded.
|
If you order was paid for then cancelled you are entitled to a refund, if you
let it go past PayPal's deadline that is on you. 3 months of back and forth
is way too long. NSS is for your protection, and NPB is for a seller's protection.
People don't want to get anyone in trouble, but sometimes it's the only
way to get things done.
|
|
| Author: | Tracyd | | Posted: | Apr 22, 2024 15:25 | | Subject: | Re: 20 years!!!! | | Viewed: | 38 times | | Topic: | Off Topic | |
| In Off Topic, peregrinator writes:
| | In Off Topic, 1001bricks writes:
| | No: see my profile picture! It just makes your head the right color!
|
Clearly someone has been eating too much American-style mustard
|
Why is there a spotlight on it? Don't tell me it is the focal point of the
room.
|
| Author: | Tracyd | | Posted: | Apr 22, 2024 13:40 | | Subject: | Re: 20 years!!!! | | Viewed: | 35 times | | Topic: | Off Topic | |
| In Off Topic, 1001bricks writes:
| | In Off Topic, pcthurman writes:
| | Thank you to the Community (both in chat & forum) for all the questions answered,
the laughs, the Pizza & Mustard wars, the long debates, the catalog adds & changes,
and a place to go to feel included.
I look forward to the next 20 years whatever they may bring. 
|
Agree with everything (apart the Pizza of course)!
Please keep on enjoying and thanks staying with the community!
|
Eating just mustard is wrong.
|
| Author: | Tracyd | | Posted: | Apr 16, 2024 17:43 | | Subject: | Re: Pay to sort | | Viewed: | 49 times | | Topic: | Help | |
| In Help, The_Boyz_Bricks writes:
| | Hello all! How much would you pay someone to sort a 12 gallon tub of Lego?
I buy Lego at about $2 - $4 a pound if that helps.
|
Send it to me I will sort it for free.
|
| Author: | Tracyd | | Posted: | Apr 11, 2024 10:16 | | Subject: | Items Do Not Fit in Package? | | Viewed: | 91 times | | Topic: | Buying | |
| Never seen this issue before:
Cart has a message of
"Item Do Not Fit in the Package"
it says max weight 34oz, however weights are not listed in cart detail to be
able to decide what I can remove and still want to place an order.
If this option is chosen for shipping, then the weight in cart should be automatically
on.
|
| In Catalog Identification, WildBricks writes:
| | I usually have at least an idea of where to start looking for something, but
this item has me completely stumped. As you can see it is relatively small and
there is no part number.
Ginny
|
Looks like a Belville shoe, which aren't listed separately.
|
|
| Author: | Tracyd | | Posted: | Apr 10, 2024 14:05 | | Subject: | Re: identifying lego plate | | Viewed: | 25 times | | Topic: | Help | |
| In Help, DarthMaul1 writes:
| | In Help, Tracyd writes:
| | In Help, DarthMaul1 writes:
| | In Help, The_Boyz_Bricks writes:
| | In Help, DarthMaul1 writes:
| | trying to identify a lego baseplate that is hard to find on the website i am
not sure if it is lego.
|
I don’t think it’s Lego. Sorry 
|
that's okay they said to google it 😂
apparently they were wrong i had to ask the experts about it 🤣
i will see what they say now.
|
Pretty sure it's Mega. I have some blue ones.
|
ty they were listing it online for 45 with everything included and i didn't
think it was all lego and worth 45.
|
Not for resale, thou the flag looks good in the pic. And depending on if the
other baseplates are Lego it might be ok for personal use.
|
|
| Author: | Tracyd | | Posted: | Apr 10, 2024 12:13 | | Subject: | Re: identifying lego plate | | Viewed: | 43 times | | Topic: | Help | |
| In Help, DarthMaul1 writes:
| | In Help, The_Boyz_Bricks writes:
| | In Help, DarthMaul1 writes:
| | trying to identify a lego baseplate that is hard to find on the website i am
not sure if it is lego.
|
I don’t think it’s Lego. Sorry
|
that's okay they said to google it 😂
apparently they were wrong i had to ask the experts about it 🤣
i will see what they say now.
|
Pretty sure it's Mega. I have some blue ones.
|
|
| Author: | Tracyd | | Posted: | Apr 8, 2024 10:00 | | Subject: | Re: what was your first LEGO set? | | Viewed: | 30 times | | Topic: | LEGO products | |
| In LEGO products, CykillsGarage writes:
| | Everyone has a first LEGO set. weather it is a DUPLO train or a handmedown from
your older brother, every one has a memory of his or her first set. First LEGO
set was the 30013-1 Police Quad as a birthday present. I loved taking it apart
and putting it back together again and chasing invisible villains and bringing
them to justice! Then one day our dog got a hold of the police man and chewed
his head off.... Post your first LEGO set below!
|
|
|
| Author: | Tracyd | | Posted: | Apr 5, 2024 15:48 | | Subject: | Re: Why is this green dot perpetually there? | | Viewed: | 33 times | | Topic: | General | |
| In General, rtzx9r writes:
| | In General, Dhobeck writes:
| | In General, 1001bricks writes:
| | In General, Dhobeck writes:
| | In General, Ziegelmeister writes:
| | For the neurotics in the room, you probably share my pain. What does this mean?
|
It should stop showing when you have read the last post
|
It never does here
And yes, for the messages, I know, I receive them by e-mail and reply either
from there by e-mail, or directly in the order. No way to clear this.
|
Just for the discussion forum
|
Means your camera is on and they (Bricklink) are watching.
|
I hope the ceiling is entertaining then.
|
|
| Author: | Tracyd | | Posted: | Apr 5, 2024 15:07 | | Subject: | Re: Why is this green dot perpetually there? | | Viewed: | 56 times | | Topic: | General | |
| In General, UTLF writes:
| | | | For the neurotics in the room, you probably share my pain.
|
Sure do, I've been wondering the same thing for the past few years!
|
Mine is by My BL icon.
|
|
| Author: | Tracyd | | Posted: | Apr 4, 2024 10:08 | | Subject: | Re: Cancelled order | | Viewed: | 54 times | | Topic: | Buying | |
| In Buying, morrispd writes:
| | Hi, could someone help please as it is my first time ordering. I ordered and
paid for some parts to complete a set but since I completed the order it has
been cancelled by the seller. Comment on message informing me says feedback
is required to order? I tried to message seller to ask but it says I am on their
stop list.
Can someone give me a good reason not to leave bad feedback, is this the seller
or the system which has failed me? Should I be able to order just a few parts
and pay the postage?
TIA
|
Not all sellers accept orders from brand new buyers with 0 feedback as they are
afraid of issues with them. That being said, there are far, far more who will.
Just go out and place one with them. As far as feedback goes, if you got a
full refund then there was no transaction, yes, it is annoying, but just go on.
Good luck.
|
|
| Author: | Tracyd | | Posted: | Apr 2, 2024 12:31 | | Subject: | Re: So I made a moc about the ketchup/mustard war | | Viewed: | 46 times | | Topic: | Off Topic | |
| In Off Topic, Dhobeck writes:
| | Two fortresses stand next to each other raging wars. The ketchup gang stands
guard in their castle biding time sorting and packing Lego parts. The mustard
clan is their ruthless enemy who will do anything to stay on top.
|
Where is the pizza gang?
|
Next Page: 5 More | 10 More | 25 More | 50 More | 100 More
|
