Type |
Member |
Date |
Order ID |
S/B |
|
| Complaint | Salvo_Arrow (309) | Jan 11, 2016 | 5977621 | Seller | Minifigures not original,fake. Bad Seller Reply: We sell only authentic Lego. Buyer never notified us of error. |
| | Complaint | pampie3 (132) | Jan 9, 2016 | 6072232 | Seller | Slow to ship |
| | Complaint | bb202351 (9) | Dec 7, 2015 | 5932754 | Seller | Beware! Items damaged, 12 days to receive, bad pack job & NO response DM issues! |
| | Complaint | bb233723 (234) | Oct 20, 2015 | 5775138 | Seller | Paid Oct 3rd, postmarked Oct 13th - ten days to ship? Reply: As stated on your order email and invoice, we were out of town and not shipping |
| | Complaint | bb233723 (234) | Oct 10, 2015 | 5791191 | Seller | Charged 1200% shipping on order added to other unsent order. |
| | Complaint | bb233723 (234) | Oct 10, 2015 | 5752955 | Seller | Order was missing several items - Seller never replies to emails. |
| | Complaint | BLUSER_482367 (13) | Sep 15, 2015 | 5503897 | Seller | I got Legs mechanical battle droid white color in bad condition |
| | Complaint | bb602570 (15) | Jul 25, 2015 | 5542670 | Seller | sent broken piece, no communication. i should have read the negative feedback Reply: Reply, apology, and replacement piece were sent, please check your Spam folder. |
| | Complaint | HanMcFly (186) | Jan 12, 2015 | 4925387 | Seller | missing multiple lots, finally got rest. took a month to get everything |
| | Complaint | bb362183 (87) | Nov 26, 2014 | 4815651 | Seller | charged ^ packing fees than stated, added +40% post, refused explanation Reply: shipping cost is based on weight, instructions are heavy. Offered explanation. |
| | Complaint | IamTheWillrus (117) | Oct 25, 2014 | 4717828 | Seller | Sent a wrong part, took 2 weeks to send a replacement, which then had a crack in |
| | Complaint | stargate1218 (182) | Aug 18, 2014 | 4586334 | Seller | This order took entirely too long to complete. No immediate response from seller Reply: Ordered 8/6, paid 8/8, shipped 8/9, delivered 8/16. All emails were replied to. |
| | Complaint | Drooppu (941) | Apr 8, 2014 | 4273538 | Seller | The shipping charge which was $9.00 to be too expensive for 15.8 ounces. Reply: Including box over 1 lb so 2 lb rate plus packaging fee as stated on Splash page |
| | Complaint | bb468296 (38) | Apr 6, 2014 | 4245981 | Seller | pieces missing and incorrect pieces packed, no communication. terrible Reply: I don't see any email about missing pieces, are you sure you sent it? |
| | Complaint | bb327693 (98) | Nov 13, 2013 | 3917635 | Seller | very slow to ship |
| | Complaint | gelf4441red (843) | Nov 5, 2013 | 3882615 | Seller | sent me tatterd and discoloured product. didn't bother to answer my text Reply: Sorry, your email must have gone to Spam, searching now Follow-Up: They fixed everything, Good reputable seller |
| | Complaint | mustang68 (271) | Apr 2, 2013 | 3457735 | Seller | very expencive shipping |
| | Complaint | darthangel2008 (244) | Mar 9, 2013 | 3420779 | Seller | Another order short! Even though they did fix the last 3, its ridiculous! |
| | Complaint | burridge1964 (1125) | Feb 12, 2013 | 3341286 | Seller | Poor Customer Service Dreadful Seller, I Am £11.41 Out Of Pocket Reply: I'm sorry, we have no way to control Customs charges, forms are accurate. |
| | Complaint | katja9892 (621) | Dec 11, 2012 | 3107873 | Seller | The Bricks are lost in the Post :-( |
| | Complaint | bb253526 (361) | Nov 1, 2012 | 3110954 | Seller | 2 lots missing, very disappointed in service. Will not be using again. |
| | Complaint | MJayz83 (323) | Oct 29, 2012 | 3117979 | Seller | They send your package to you very slowly |
| | Complaint | bb320495 (1) | Sep 16, 2012 | 3003159 | Seller | I didn't recieve three of the lots that I ordered, but got everything else. Reply: Would have gladly sent missing pieces if we had been notified. |
| | Complaint | BadDonkeyBricks (2200) | Aug 1, 2012 | 2945057 | Seller | Order has been in Pocessing status for 8 days.Won't email me back to cancel Reply: Invoice was sent 1 day after order placed, check your Spam folder Follow-Up: Please disgard my feedback. |
| | Complaint | BLUSER_111470 (13) | Jun 30, 2012 | 2886752 | Seller | They shipped 5 days after order submission. Didn't read my comments section. Reply: Shipped immediately after payment received, First Class Mail as requested... |
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