| Type |
Member |
Date |
Order ID |
S/B |
|
 | | Complaint | stargate1218 (182) | Aug 18, 2014 | 4586334 | Seller | This order took entirely too long to complete. No immediate response from seller
Reply: Ordered 8/6, paid 8/8, shipped 8/9, delivered 8/16. All emails were replied to. |
| | | Complaint | Drooppu (941) | Apr 8, 2014 | 4273538 | Seller | The shipping charge which was $9.00 to be too expensive for 15.8 ounces.
Reply: Including box over 1 lb so 2 lb rate plus packaging fee as stated on Splash page |
| | | Complaint | bb468296 (38) | Apr 6, 2014 | 4245981 | Seller | pieces missing and incorrect pieces packed, no communication. terrible
Reply: I don't see any email about missing pieces, are you sure you sent it? |
| | | Complaint | bb327693 (98) | Nov 13, 2013 | 3917635 | Seller | | very slow to ship |
| | | Complaint | gelf4441red (843) | Nov 5, 2013 | 3882615 | Seller | sent me tatterd and discoloured product. didn't bother to answer my text
Reply: Sorry, your email must have gone to Spam, searching now
Follow-Up: They fixed everything, Good reputable seller |
| | | Complaint | mustang68 (271) | Apr 2, 2013 | 3457735 | Seller | | very expencive shipping |
| | | Complaint | darthangel2008 (244) | Mar 9, 2013 | 3420779 | Seller | | Another order short! Even though they did fix the last 3, its ridiculous! |
| | | Complaint | burridge1964 (1125) | Feb 12, 2013 | 3341286 | Seller | Poor Customer Service Dreadful Seller, I Am £11.41 Out Of Pocket
Reply: I'm sorry, we have no way to control Customs charges, forms are accurate. |
| | | Complaint | katja9892 (621) | Dec 11, 2012 | 3107873 | Seller | | The Bricks are lost in the Post :-( |
| | | Complaint | bb253526 (361) | Nov 1, 2012 | 3110954 | Seller | | 2 lots missing, very disappointed in service. Will not be using again. |
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