| Type |
Member |
Date |
Order ID |
S/B |
|
 | | Complaint | bb249604 (51) | Jan 31, 2012 | 2294152 | Seller | great
Reply: ??? |
| | | Complaint | BLUSER_184480 (4) | Oct 30, 2011 | 2292362 | Seller | never received shipment, money is not returned, irresponsible, shame
Reply: sent to correct address, not insured, not even late enough to be "lost" yet |
| | | Complaint | earl9371 (255) | Oct 11, 2011 | 2323220 | Seller | Slow 2 invoice & ship, bricks dirty, order short and hasn't fulfilled. RUN
Reply: ordered 8/28, inv 8/30, rec 9/3. Missing 1 piece was sent, have del conf # |
| | | Complaint | bb191672 (56) | Sep 1, 2011 | 2233707 | Seller | no parcell recieved and nothing heared to my emails
Reply: emails were answered, order shipped 7/7.
Follow-Up: I finally got the parcell thanks |
| | | Complaint | BLUSER_263819 (2) | Jul 15, 2011 | 2247497 | Seller | | Way to long to respond to my e-mails! |
| | | Complaint | ChristopherBonn (35) | May 1, 2011 | 2134522 | Seller | | Slow service. Took 2 days to even send the invoice. Still waiting on shipment. |
| | | Complaint | BLUSER_249861 (1) | Apr 4, 2011 | 2096927 | Seller | | taking way too long to process my order |
| | | Complaint | BLUSER_5648 (65) | Dec 27, 2010 | 1912215 | Seller | Piece missing from order. Notified seller, who still has not sent it.
Reply: refund was sent for the missing piece. |
| | | Complaint | BLUSER_200802 (94) | Nov 4, 2010 | 1842606 | Seller | Payment not noticed by seller, VERY late shipment, parts dirty and broken.
Reply: Shipped as soon as we were notified of payment. Parts were NOT dirty or broken.
Follow-Up: Piece was indeed broken, and they were dirty. Had to wipe them off and clean. |
| | | Complaint | BLUSER_199904 (1) | Oct 9, 2010 | 1837638 | Seller | ummm sorry for this but can you cancel the order
Reply: Leaving neg feedback is not the correct way to ask to cancel order |
| | | Complaint | BLUSER_214330 (3) | Sep 26, 2010 | 1777752 | Seller | | Some of the items were not included with the description |
| | | Complaint | BLUSER_216441 (65) | Sep 26, 2010 | 1795557 | Seller | missing pieces, slow email responses, average shipping speed..
Reply: missing pieces were sent as soon as we were notified of the error
Follow-Up: received missing pieces a week later |
| | | Complaint | Stefannobel (588) | Sep 12, 2010 | 1787189 | Seller | no reply within a week
Reply: invoice was sent 2 weeks ago. NPB |
| | | Complaint | BLUSER_187791 (58) | Aug 23, 2010 | 1750565 | Seller | some pieces are garbage!!! no respond to email
Reply: Please double check your e-mail, I responded earlier today. |
| | | Complaint | Pipslice (140) | Aug 22, 2010 | 1749798 | Seller | | Several parts were damaged; Tried to contact Seller with no response |
| | | Complaint | BLUSER_160995 (7) | Jul 27, 2010 | 1739918 | Seller | please change status to paid! i payed 2 days ago and it says pending???
Reply: You didn't wait for invoice or pay shipping and didn't cancel your other ordrer
Follow-Up: i got an invoice from you for 34.85 and thats what i payed! |
| | | Complaint | BLUSER_160995 (7) | Jul 26, 2010 | 1736576 | Seller | horrible seller! doesn't even acknowledge my orders
Reply: Just after you placed the order you wanted it canceled! It will be canceled... |
| | | Complaint | GlxyCmdr (433) | Jun 6, 2010 | 1664598 | Seller | Missing parts, slow service, unresponsive to email, won't buy again,
Reply: I haven't seen any e-mail about missing parts from you.
Follow-Up: ToyBrickBrigade did make the order right once we communicated, thank you |
| | | Complaint | hazelsden (246) | Mar 22, 2010 | 1549976 | Seller | | Wrong & Missing Parts, Excessive Delays, 36 Days to receive Refund. |
| | | Complaint | BLUSER_83888 (12) | Mar 17, 2010 | 1422426 | Seller | Many plates I got were of poor quality. Filthy or chewed/nicked and useless
Reply: This order is from October... Are you sure? Never e-mailed... |
| | | Complaint | bb176400 (36) | Mar 12, 2010 | 1584702 | Seller | Seller took 8 days to send package out, two used pieces scuffed more than norm
Reply: Paid Thursday, shipped Monday |
| | | Complaint | BLUSER_189416 (40) | Mar 5, 2010 | 1550976 | Seller | everything is such a bother to fix, missing pieces that can't be found
Reply: I thought we were working out a solution...
Follow-Up: your solutions take weeks and weeks too long |
| | | Complaint | BLUSER_91615 (6) | Feb 7, 2010 | 1520721 | Seller | | Pieces were filthy and damaged. Said they would ship replacements, never did. |
| | | Complaint | BLUSER_188915 (1) | Feb 5, 2010 | 1543444 | Seller | I filed an NRS. I payed about 6 days ago yet the order status never changed!
Reply: it's not exactly NRS if you don't e-mail us first |
| | | Complaint | BLUSER_180777 (4) | Dec 24, 2009 | 1490450 | Seller | Response to email was slow.
Reply: ??? Order invoiced and shipped in a timely manner Happy Holidays |
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