| Type |
Member |
Date |
Order ID |
S/B |
|
 | | Complaint | DUckarising570 (39) | Sep 3, 2020 | 14000892 | Seller | Soiled and damaged pieces, not listed as detail when buying. No Response!!
Reply: Items sent were used in good condition. I never received any emails about issue?
Follow-Up: Why have you not reached out following this feedback? Are broken pieces OK? |
| | | Complaint | Faux_RamJet (67) | Jun 26, 2020 | 13562510 | Seller | Order missing 8 pcsSeller knew & included $0.50Never notified about missing pcs
Reply: There were only 3 missing-refunded their cost plus part of shipping |
| | | Complaint | daehnolem (53) | Feb 9, 2020 | 12298199 | Seller | Item was not as described. A resolution could not be reached.
Reply: my listing stated that head was faded--he wanted one that was not faded |
| | | Complaint | phsailfast (6) | Dec 10, 2018 | 10016390 | Seller | | Items were missing from the order and seller never responded to message |
| | | Complaint | torigle11 (17) | Nov 17, 2018 | 10148133 | Seller | | Arrived on time, missing 3 pieces, no reply to messages. |
| | | Complaint | Joshua.Burrier (1956) | Oct 30, 2018 | 10062052 | Seller | | Slow and 75% Accurate. Shipped wrong parts, cash refund, unreadable note. |
| | | Complaint | NateCMocs (52) | Aug 17, 2018 | 9753544 | Seller | Incomplete order, missing parts, incorrect colors and seller won't respond
Reply: Sent him 3 emails,no response from him. Refunded for missing items. Why this??? |
| | | Complaint | sonicom (22) | Jul 11, 2018 | 9389281 | Seller | | Ordered used brick, but received scraped-up ghetto parts ready for the trash bin |
| | | | | Complaint | tfbs (3051) | May 14, 2018 | 9324308 | Seller | | Took a week to ship, parts VERY chewed & dirty, no response to BL msgs. |
| | | Complaint | bb795533 (876) | Apr 24, 2018 | 9324805 | Seller | Worst experience ever. Bad communications. Messed up order big time!
Reply: ??? a 29 cent error on a $11+ order; 5 e-mails; + a large refund sent him Why??? |
| | | Complaint | JCVN (633) | Dec 2, 2017 | 8619964 | Seller | Minifig PHOTO had hair;DESCRIPTION said no hair.Ordered b/c of PHOTO. Sync data!
Reply: The description for the item clearly stated that there was NO HAIR. Why this!! |
| | | Complaint | bb577692 (58) | Oct 30, 2015 | 5726423 | Seller | Bad Experience, Tried getting refund for damaged parts, stuck with them now
Reply: Gave full refund for items--buyer wanted full refund + keep all items |
| | | Complaint | bb302762 (44) | Feb 25, 2012 | 2650025 | Seller | Horses were dirty/yellow/loose seller said it is to be expect from used parts
Reply: Buyer demanded near-mint condition for used items-horses in excellent condition |
| | | Complaint | BLUSER_271440 (74) | Feb 15, 2012 | 2577268 | Seller | Paid a month ago and no package yet, Had to file complaint and no response yet!!
Reply: Items lost in mail?? I refunded all $$ after only 3 weeks from purchase date. |
| | | Complaint | BLUSER_280092 (268) | Jul 18, 2011 | 2045425 | Seller | This guy didnt give me a damn chance!!!!
Reply: WHAT!!! You didn't pay after 10 days--so I cancelled order. |
| | | Complaint | joshnike (707) | Jun 8, 2011 | 2190760 | Seller | Used coupon after bad order, worse exp. missing, excuse list, wrong color/parts
Reply: items sent were listed as "playwear" + "used"--he demanded "new" looking blocks |
| | | Complaint | joshnike (707) | Jun 8, 2011 | 2119416 | Seller | Inaccurate, terrible. missing pieces, wrong color, wrong piece. Offered 5% off
Reply: of 400 items purchased, 3 were missing from order; refunded those ???? why??? |
| | | Complaint | FlorentSimms (25) | Jan 5, 2011 | 1949022 | Seller | the 'slightly damaged' rope bridge is unusable, the arms were glued. 2/5
Reply: This is 1st I have heard of problem. Why did you not e-mail me 1st for refund? |
| | | Complaint | bb175600 (361) | Dec 12, 2010 | 1909567 | Seller | Pet teeth marks through bags, wings, legs Obvious! Not worth return!
Reply: Never had a pet--marks could be pits? Offered a full refund upon their return |
| | | Complaint | BLUSER_167937 (3) | Nov 16, 2009 | 1431197 | Seller | 28% of order was wrong, supplemented w/others. 2 busy 2 return, had to keep.
Reply: Offered to replace items or give full refund + shipping; last I heard of problem |
| | | Complaint | waltzking (8740) | Mar 28, 2009 | 1232471 | Seller | $50 INSTRUCTIONS WERE MISSING_WOULD NOT REPLACE OR ALLOW RETURN_NSS COMP 3/28/09
Reply: Set was listed as incomplete. Buyer demanded a complete set after the purchase.
Follow-Up: LISTED ONLY AS MISSING BOX_INSTRUCTIONS NOT LISTED TO BE GONE_WOULD NOT REPLACE! |
| | | Complaint | BLUSER_148695 (-1) | Mar 14, 2009 | 1224606 | Seller | We still have not received our order.
Reply: It has been only 4 days since item was shipped. Item was eventually received. |
| | | Complaint | hag66 (206) | Jun 7, 2008 | 1010160 | Seller | avoid - listed wrong items-color+size- refused to admit mistake + refund money -
Reply: Offered buyer full refund + shippingcost . Buyer wanted refund + keep all items! |
| |
|
|