| Type |
Member |
Date |
Order ID |
S/B |
|
 | | | | Neutral | buttflyz (101) | Nov 6, 2018 | 10067628 | Seller | some of the pieces were really dirty and 2 scratched/cut, a little disappointed.
Reply: Buyer never said anything to us, we always resolve any possible issue |
| | | Neutral | bbrowndog (1575) | Feb 13, 2018 | 9001855 | Seller | Packaging was subpar resulting in damage during transit. Flimsy box used.
Reply: packaging was fine, never an issue with any customer and we ship many worldwide |
| | | Neutral | BrickBuy (40514) | Jan 17, 2018 | 8883578 | Seller | | Seller cancelled because he sold item elsewhere, he did refund promptly. |
| | | Neutral | bb952175 (2) | Oct 5, 2017 | 8267199 | Seller | Didn't ship w/ pcs described. They did eventually send though, after some time.
Reply: We apologized for the few missing parts and sent next day asap |
| | | Neutral | bb797963 (8) | Sep 11, 2017 | 8330078 | Seller | | Handled my order issue promptly, as well as shipped immediately |
| | | Neutral | d_gil2195 (397) | Apr 11, 2017 | 7756808 | Seller | Great selection! What problem I had with the order was rectified with a refund.
Reply: Overlook on our part but satisfied the buyer |
| | | Neutral | mjolda (197) | Dec 28, 2016 | 7326761 | Seller | Messed up shipping request, but customer service was good.
Reply: We didn't see the special ship request, our apologies, great customer |
| | | Neutral | JossDoIt (38) | Sep 21, 2016 | 6984409 | Seller | some used parts are more than used , they are dirty with dents
Reply: Used part condition is clearly stated in description especially used white parts |
| | | Neutral | bb626529 (106) | Oct 16, 2015 | 5800635 | Seller | Arrived quickly. Order complete. Didn't clean before though. Grimey.
Reply: All our parts are thoroughly cleaned in mesh bags, sorry a few got by |
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