| Type |
Member |
Date |
Order ID |
S/B |
|
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| Neutral | Marks_lego (41) | Dec 23, 2018 | 10332706 | Seller | White plates had yellowed, not mentioned in description
Reply: No complaint received, Tell us if sth's wrong so we can send replacements |
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| Neutral | Nebulaire (600) | Dec 1, 2018 | 10229957 | Seller | I am a bit disapoined by the quality of the bricks : they are scratched
Reply: No complaint received, Tell us if sth's wrong so we can send replacements |
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| Neutral | micador (218) | Aug 23, 2018 | 9755477 | Seller | | Prompt and efficient |
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| Neutral | LoreZyra (105) | Jun 11, 2018 | 9383207 | Seller | Ignored packing requests. Mixed lots. Parts ok. Everything else is good.
Reply: denied special requests and offered to cancel order, buyer never responded |
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| Neutral | bb649125 (5) | Jun 22, 2017 | 8051890 | Seller | | The package came damaged but all the contents were fine. |
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| Neutral | KEKE81 (794) | May 11, 2017 | 7822117 | Seller | 2nd time an order arrive incomplete ... shop not serious ..(order completed now)
Reply: We're sorry. When mistakes happen, we always do our best to solve. |
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| Neutral | BLUSER_575529 (7) | May 2, 2017 | 7781365 | Seller | so far still waiting to receive order over 4 weeks
Reply: A problem/mistake by the parcel service. Still investigating, if lost we refund. |
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| Neutral | bb892158 (60) | May 2, 2017 | 7787390 | Seller | not complete wrong stuff
Reply: Please tell us, if something was wrong. We'll send replacement soon. |
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| Neutral | DE.LL928 (24) | Apr 24, 2017 | 7801158 | Seller | | Mostly v.g. condition, color of print part pair don't match, cheap S+H missin |
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| Neutral | Szabip81 (55) | Mar 17, 2017 | 7661501 | Seller | Good packing, fast response, all of the main ship element scuffed :(
Reply: Please tell us, if something was wrong. We'll send replacement soon. |
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| Neutral | ErlandR (58) | Feb 3, 2017 | 7271295 | Seller | Good delivery and packaged. There were some discrepancies in the received order.
Reply: messages have been answered and relacement parts have been sent |
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| Neutral | gilro153 (253) | Dec 10, 2016 | 7125205 | Seller | beaucoup de pieces manquantes ou pas les bonnes mais on tout corrigé en renvoyan
Reply: Sorry,we've new employees & check every part twice but some slipped through |
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| Neutral | Huichelaar (89) | Oct 20, 2016 | 7077359 | Seller | Fast delivery, parts missing.
Reply: Please tell us, if something was wrong. We'll send missing parts soon. |
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| Neutral | dajforde (183) | Oct 10, 2016 | 6872690 | Seller | | Be sure to read the shipping policy in detail. I got charged 20% import duties. |
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| Neutral | Balmung_88 (84) | Sep 7, 2016 | 6817894 | Seller | Good shop
Reply: please let us know if there was a problem so we can find a solution |
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| Neutral | Qbeat (103) | Jun 16, 2016 | 6661540 | Seller | everything fine
Reply: please let us know what went wrong so we can find a solution |
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| Neutral | bb403563 (71) | Jun 12, 2016 | 6567109 | Seller | 20% pieces deep bite marks/very heavy damage, asked specificaly to avoid these.
Reply: please let us know which parts were broken so we can send you replacement parts |
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| Neutral | bb690826 (53) | Mar 21, 2016 | 6283736 | Seller |
Reply: please let us know what went wrong so we can find a solution |
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| Neutral | AviouslyAK (99) | Mar 4, 2016 | 6198737 | Seller | Slow shipping, but other than the a A plus order! Thank you!
Reply: We're sorry for delay. Unfort. we cannot influence, somtimes delay happens |
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| Neutral | bb619547 (17) | Sep 14, 2015 | 5697728 | Seller | And four light flesh figure hands were incorrectly changed to four yellow hands.
Reply: Please tell us, if something was wrong and we'll send a replacement asap. |
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| Neutral | bb619547 (17) | Sep 14, 2015 | 5694839 | Seller | Fast shipping was very good but 11 tires are not available because of crack
Reply: Please tell us, if something was wrong and we'll send a replacement asap. |
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| Neutral | Crayyarc (47) | Jul 26, 2015 | 5468447 | Seller | I am disappointed, and will not be recommending them
Reply: Trouble with parcel-service. Had to be shipped again, so there was delay. Sorry! |
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| Neutral | bb527794 (3) | Feb 5, 2015 | 4965598 | Seller | The shipping was too slow
Reply: We're sorry for delay. Unfort. we cannot influence, somtimes delay happens |
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| Neutral | bb537181 (6) | Feb 3, 2015 | 5012412 | Seller | Some used bricks were really good, some were in very poor condition.
Reply: Please tell us, if something was wrong. We'll send replacement soon. |
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| Neutral | xmam123 (399) | Jan 30, 2015 | 4979634 | Seller | | Parts arrived safe and sound |
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| Neutral | Javakort (125) | Jan 28, 2015 | 5011377 | Seller | Long time delivery, but ok item and all are present.
Reply: We're sorry for delay. Unfort. we cannot influence, somtimes delay happens |
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| Neutral | BLUSER_254091 (93) | Nov 21, 2014 | 4672384 | Seller | black tire one missing -_-;
Reply: Please tell us, if something was wrong. We'll send replacement soon. |
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| Neutral | bb429811 (74) | Sep 28, 2014 | 4587679 | Seller | | Problem with the postal delivery |
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| Neutral | Brick_Eye (59) | Jun 13, 2014 | 4435540 | Seller | | Fast shippng and friendly. One brick was missing but it was sent immediately! |
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| Neutral | benny100 (121) | May 20, 2014 | 4193186 | Seller | | last order in this shop.Quality reasons.Fast replacement.Contact good.Thanks! |
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| Neutral | Pher (2770) | Apr 29, 2014 | 4162794 | Seller | | This was my last order in this shop. Quality reasons. Fast refund, thanks! |
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| Neutral | BLUSER_232597 (7) | Jan 21, 2014 | 4026484 | Seller | | Order in goede order ontvangen ..graag comm. indien later wordt verstuurd ! |
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| Neutral | bb413619 (20) | Oct 28, 2013 | 3876672 | Seller | | every is fine. recieved 1 wrong color in the order |
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| Neutral | NumanK (1968) | Oct 1, 2013 | 3823708 | Seller | Shipping Costs are too expensive for this smal order .Sorry Thanks
Reply: Please find information about shipping-policy in store-frontpage, before order! |
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| Neutral | speedy02 (391) | Jun 20, 2013 | 3596193 | Seller | Ok - some 2x4 old and not good condition
Reply: Just tell us, if something was wrong, to receive replacements. |
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| Neutral | lfaria (59) | Nov 10, 2012 | 3115600 | Seller | Very troublesome order, hope it never happens again.
Reply: Sorry. Won't happen again. Too late info for customer caused by internal problem |
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| Neutral | jaelinda (547) | Aug 9, 2012 | 2944519 | Seller | | Very quick delivery to UK from Germany and everything fine,thanks. |
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| Neutral | BLUSER_322413 (7) | Jun 13, 2012 | 2837186 | Seller | Ordered 18 wheels, only 17 are matched with my order, one is difference model.
Reply: Sorry! Just tell us! We'll send missing/damaged parts immediately free of charge |
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| Neutral | Minifigs_Galore (5399) | Apr 2, 2012 | 2681049 | Seller | USA buyers beware of shipping cost, three torsos sent in 6x6x11 box
Reply: box needed for insured trackable shipment. Pls find shipping-info at store-page. |
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| Neutral | bb84007 (215) | Feb 26, 2012 | 2617544 | Seller | Order was fine. Shipping was HIGH!!! 10 Euro for just shipping for a few peices.
Reply: Pls find shipping fee at store-page. We charge flat fee to advantage huge orders |
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