| Type |
Member |
Date |
Order ID |
S/B |
|
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| Complaint | the9ty9 (5) | Dec 17, 2023 | 23804477 | Seller | | I ordered on 10th Dec, paid directly, but did not receive any response so far |
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| Complaint | Gusvk26 (224) | Dec 9, 2023 | 23267516 | Seller | | Muy lento. No tiene sentido que tarden tanto. |
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| Complaint | MYU (3) | Nov 21, 2023 | 23189604 | Seller | | 2 items are missing and one is not print. |
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| Complaint | RJansuh (114) | Nov 1, 2023 | 23150331 | Seller | | Very long delivery time. Incomplete order, wrong parts and broken parts. |
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| Complaint | Axxe90 (36) | Oct 18, 2023 | 23035080 | Seller | | Not happy, my shipment has still not arrived. No replies. Gonna report. |
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| Complaint | eilsbt (22) | Oct 13, 2023 | 22967118 | Seller | | WRONG ORDER RECEIVED! Not getting a response. Not happy!!!!!!!!!!! |
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| Complaint | eilsbt (22) | Oct 11, 2023 | 23071277 | Seller | | I've received the wrong order from this company & noone is getting back to me. |
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| Complaint | Masterbuyer (318) | Oct 8, 2023 | 22917351 | Seller | | Unresponsive Seller. Will not answer questions on overpriced shipping charges. |
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| Complaint | Starbuccanee (15) | May 1, 2023 | 21687719 | Seller | | Order is first collected in Moscow so you inadvertently support Russia |
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| Complaint | Jeongheum (10) | Apr 15, 2023 | 21486088 | Seller | | Some missing or wrong parts was okay but I didn't like what happened afterwards. |
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| Complaint | AdCly (36) | Dec 7, 2022 | 20075636 | Seller | | More then 50 pcs were missing. Did not answer my questions...Never again |
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| Complaint | herbie497 (4) | Dec 3, 2022 | 20076042 | Seller | | Took over a month to be shipped. Very little communication. Incomplete order. |
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| Complaint | loomispw (16) | Nov 14, 2022 | 20054894 | Seller | | All parts recieved a full 2 months after the order was placed. |
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| Complaint | fun78306 (42) | Nov 10, 2022 | 19974734 | Seller | | It took 2 months to receive the order and there is a missing part. |
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| Complaint | lukaying (27) | Oct 20, 2022 | 19016227 | Seller | | The order shipped out A MONTH after order was paid. |
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| Complaint | satyos441 (53) | Oct 13, 2022 | 19998881 | Seller | | It took 18 days from payment confirmation to shipping. disappointing. |
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| Complaint | Olibiza (90) | Oct 12, 2022 | 19406181 | Seller | | bof |
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| Complaint | yngdaniel (20) | Oct 6, 2022 | 19977938 | Seller | | Sent me a piece with a crack and it broke trying to put onto figure. |
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| Complaint | Papalou (81) | Oct 6, 2022 | 19992924 | Seller | | Order made on 04/09 and received on 06/10!!! Too long !!! |
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| Complaint | fonjoe78 (6) | Sep 23, 2022 | 19618798 | Seller | | stupid seller, missing parts and dont want to refund me !! avoid this shop !!! |
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| Complaint | Tofelofogus (199) | Sep 18, 2022 | 19253444 | Seller | | Lego never arrived and was returned to seller. No refund of purchase given. |
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| Complaint | NicolasPetter (6) | Aug 24, 2022 | 19590238 | Seller | | Delivery time is way to long |
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| Complaint | JUL54250 (191) | Aug 6, 2022 | 19293223 | Seller | | plus 2 mois pour avoir la commande ! trop long et emballage leger ! |
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| Complaint | mgbb (42) | Jul 21, 2022 | 19336503 | Seller | | Very slow delivery, some brick with black marks, missing brick |
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| Complaint | eilsbt (22) | Jul 14, 2022 | 19330558 | Seller | | Items arrived FIVE WEEKS after ordering. Way too long for delivery. |
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| Complaint | fab_mara (20) | Jul 2, 2022 | 19261390 | Seller | | no package has arrived in 2 months |
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| Complaint | Ptole (29) | Apr 18, 2022 | 18678011 | Seller | | fair price, friendly contact, but long delivery time |
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| Complaint | CarolineMA46 (27) | Apr 16, 2022 | 18524154 | Seller | | 1 piece was VERY damaged. Took me placing an NSS to receive a refund. |
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| Complaint | T6user (36) | Apr 2, 2022 | 18165994 | Seller | | I am still waiting for the refund of the undelivered parts. |
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| Complaint | akamuraaa (3) | Mar 14, 2022 | 18542955 | Seller | | Order is still in status packed after a month |
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| Complaint | Chriom (5) | Feb 25, 2022 | 17916307 | Seller | Awful
Reply: Our mistake, mixed orders. Full refunded. |
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| Complaint | sebastianb (56) | Feb 22, 2022 | 18263799 | Seller | Shipping took nearly a month, everything else was ok
Reply: Please READ terms before ordering, we have shipping schedule! |
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| Complaint | lrs_lego (11) | Feb 21, 2022 | 17939200 | Seller | | very long delivery delay |
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| Complaint | jstumbo (65) | Feb 8, 2022 | 17952465 | Seller | Never order from this store again. Ordered on Dec 27 received on Feb 7th
Reply: Please READ terms before ordering, was info about hollidays |
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| Complaint | BtTyler (4) | Jan 18, 2022 | 17506392 | Seller | Received the completely wrong order. Seller did not fix
Reply: We tried to contact buyer to solve but had no answer, need photo! |
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| Complaint | Crunb (40) | Jan 17, 2022 | 17891773 | Seller | it took ages for the item to arrive and when it finally arrived, it was damaged.
Reply: Please write us to solve |
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| Complaint | nadc04082 (-2) | Jan 16, 2022 | 17908159 | Seller | I didn't recieve package
Reply: We have no payment from Buyer :D Will make NPB |
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| Complaint | Genglertom (117) | Jan 7, 2022 | 17786853 | Seller | Disapointed, missing parts, no reply on correction request
Reply: We are on hollidays, have in terms, gave us just two days to answer. |
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| Complaint | kingpinde (30) | Jan 2, 2022 | 17665114 | Seller | 2 wrong parts delivered, 1 part in the wrong color, not responding to my message
Reply: Was answered same day as wroted, please check Email, ready to solve |
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| Complaint | ote_2 (70) | Dec 15, 2021 | 17508520 | Seller | Delivered in error. It took much time to receive my order
Reply: Mixed orders, mistake on our side. Solved but takes time( |
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| Complaint | socalmitch (24) | Dec 4, 2021 | 17383125 | Seller | Order was very late. Offered refund of shipping fees, but it was never received
Reply: Mistake on our side - missed order. Shipping refunded as appologise. |
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| Complaint | Perttu_ (17) | Oct 5, 2021 | 16977419 | Seller | Original package was found and sent to me after 6 months after ordering this one
Reply: The package wasn't lost but had problems on customs and returned too late |
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| Complaint | jul26290 (291) | Sep 24, 2021 | 17019622 | Seller | | Commande jamais expédiée 50 jours après la commande paypal est la heureusement |
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| Complaint | nasos331 (90) | Sep 23, 2021 | 17032904 | Seller | I waited 19 working days in total according to terms and no shipping confirmed
Reply: Parcel was delayed by customs, refund provided. |
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| Complaint | MOCingBrick (22) | Sep 22, 2021 | 17145259 | Seller | too slow delivery process, after 9 day‘s still in paid status, no progress
Reply: Buyer don't read store terms and shipping method descriptions. Sad. |
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| Complaint | legomoviemaker1 (82) | Sep 12, 2021 | 16839708 | Seller | A month to ship, but acting as if you're a big shot business man, unacceptable
Reply: All is in store terms you as buyer should read in time of purchase. Do it! |
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| Complaint | mackert (1) | Sep 10, 2021 | 16984371 | Seller | | when will the package be sent? |
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| Complaint | Patty_McB (78) | Sep 3, 2021 | 16818886 | Seller | Despite reading the shipping disclosure, this store has taken FOREVER.
Reply: I am not sure what buyer said here... |
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| Complaint | MBAK (309) | Aug 12, 2021 | 16817835 | Seller | | no answer |
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| Complaint | IFJ76 (135) | Aug 10, 2021 | 16585632 | Seller | A month to just send a package, I don't find that normal
Reply: Please check estimated time at description of shipping methods before order |
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