Type |
Member |
Date |
Order ID |
S/B |
Reply |
|
| Complaint | LEGOConductor9V (75) | Jul 19, 2019 | 11313050 | Seller | Reply | Only part of the Order Arrived. Failed to respond to Messeage about order. |
| | Complaint | ILoveJoanJett (230) | Jul 8, 2019 | 11299728 | Seller | Reply | Sent wrong part and mismatched arm on skeleton figure. |
| | Complaint | bb608152 (7) | Jan 8, 2019 | 10440649 | Seller | Reply | Over priced shipping! Charging a handling fee not stated anywhere on their terms Reply: Sorry offered discount was unacceptable. Cancelled order per your request. |
| | Complaint | Legoturtle9 (9) | Oct 20, 2018 | 10044968 | Seller | Reply | Venom head has a problem and does not stay on body swords have bite marks Reply: Had I been contacted I would have happily corrected any issues. |
| | Complaint | Luuke (27) | Oct 12, 2018 | 9966536 | Seller | Reply | Incredibly dirty bircks that are practically usuable and foundsome mega blocks Reply: Had I been contacted I would have happily corrected any issues. |
| | Complaint | gunn (15) | Jun 13, 2018 | 9517555 | Seller | Reply | Fast shipment but entire order (bricks + bags) smells like cigarettes! Yeck. Reply: Source of problem found and corrected. |
| | Complaint | Brixas (49) | May 14, 2018 | 9414532 | Seller | Reply | The entire order smells like cigarettes not wood smoke (I know the difference) Reply: Source of problem found and corrected. |
| | Complaint | Mine787 (34) | Feb 26, 2018 | 9037410 | Seller | Reply | Short pieces, communication was less than stellar, shipped slow, did refund but Reply: I apologized for shortage. Shipped within terms, communicated 1 issue 48 lots. |
| | Complaint | veetee58 (72) | Feb 3, 2018 | 8962540 | Seller | Reply | horrid smoke odor. fast shipping though if you like the smoke smell Reply: Fireplace = smoke, sorry if offended. |
| | Complaint | TROR (58) | Feb 1, 2018 | 8949217 | Seller | Reply | Parts reek of smoke. Sent me non LEGO. Parts are filthy. Never buying here again Reply: Fireplace = smoke, sorry if offended. Non Lego an oversight refund sent. |
| | Complaint | bb244179 (76) | Jan 6, 2018 | 8798682 | Seller | Reply | Pieces were included that are not even Legos. Everything smells like cigarettes. Reply: NEVER knowingly sell non Lego parts - Fireplace = smoke, sorry if offended. |
| | Complaint | BLUSER_850644 (12) | Sep 9, 2017 | 8272818 | Seller | Reply | Order received partially : 80% Reply: I can't fix if I don't know what is missing. I am sorry for any errors. |
| | Complaint | GregRehm (35) | Sep 5, 2017 | 8281777 | Seller | Reply | Parts on site not in stock, wrong tracking#, sent wrong color parts. Reply: A few items short refund sent/Stamps.com error/typo/no option 2 correct just neg |
| | Complaint | TROR (58) | Jul 19, 2017 | 8087498 | Seller | Reply | Parts smelled like smoke Reply: Fireplace mishap,3 purifiers now and using newly purchased bags working on fix |
| | Complaint | BLUSER_847377 (7) | Feb 16, 2017 | 7384775 | Seller | Reply | Legos smelled like smoke, I could notice it before even opening the plastic bags Reply: Fireplace issues. I have since purchased air purifier |
| | | | Complaint | bb527600 (164) | Aug 14, 2015 | 5614436 | Seller | Reply | Wrong colors were shipped, there was no notification of discolored pieces. |
| | Complaint | Reboleia66 (88) | May 2, 2015 | 5235001 | Seller | Reply | Sent 3 wrong minifigs out of 6, and transaction took over a month to be settled Reply: I am sorry. I did screw up. I did send a refund. Hope honesty helps. |
| | Complaint | earthmonkey (116) | Jun 24, 2014 | 4474166 | Seller | Reply | Seller will not send me an invoice, states they send in 1 day, its been a week |
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