| Type |
Member |
Date |
Order ID |
S/B |
|
 | | Complaint | Pipflake (28) | Oct 10, 2022 | 19732023 | Seller | Good inventory, but Horribly slow customer service.
Reply: Customer service replied within one day to your question. Not slow at all |
| | | Complaint | GnLbrickfarm (256) | Oct 8, 2022 | 20032935 | Seller | great product but seller needs help with their communication skills.
Reply: Unfortunately buyer missed our reply mail about backorder. |
| | | Complaint | sp1att (23) | Oct 2, 2022 | 20071104 | Seller | takes forever to ship, packs the order but takes a week or more to ship
Reply: please read our store terms |
| | | Complaint | jadebearpdx (40) | Sep 30, 2022 | 20116471 | Seller | If time is a consideration, shop elsewhere. 10 days from paid to shipped F-
Reply: Buyer missed our shipping and processing time mentioned in terms. |
| | | Complaint | cwolcott23 (105) | Sep 4, 2022 | 19833402 | Seller | Ordered 8/15 and didn’t receive until 9/3. Poor communication.
Reply: Reply: That's correct it took long. We informed you about the delay. |
| | | Complaint | dingokila (38) | Sep 3, 2022 | 19826252 | Seller | Slowest shipping on Bricklink. Ordered Aug 14, Arrived Sep 3rd.
Reply: That's correct it took long. We informed you about the delay. |
| | | Complaint | sgclark (3) | Sep 2, 2022 | 19367393 | Seller | I never received this order #19367393. Can someone look into this please?
Reply: Tracking shows lost at USPS. We refunded you |
| | | Complaint | oluseyithomas (50) | Jul 14, 2022 | 19511339 | Seller | Orderd July 2nd, still not received nor tracking showing movement.
Reply: Tracking shows order has been delivered. |
| | | Complaint | amlspaag (111) | Jul 12, 2022 | 19541485 | Seller | It's been a week and still haven't dropped of yet even after saying shipped
Reply: Unfortunately buyers do not read our store terms before placing an order. |
| | | Complaint | Ecroton (116) | Jul 10, 2022 | 19446564 | Seller | Took a VERY long time to ship. Would not respond to messages.
Reply: We responded 3 times. You did not reply. Check your BL messages system |
| | | Complaint | gnoosh (0) | Jul 1, 2022 | 19344171 | Seller | | Long process and ship time with incomplete order. Promised to correct and didnt. |
| | | Complaint | popovac82 (10) | Jun 30, 2022 | 19444096 | Seller | | It’s been over a week and my items haven’t shipped |
| | | Complaint | chrislegos (10) | Jun 15, 2022 | 19212211 | Seller | | Never sent tracking number, Took 6 days to ship. Likes to blame USPS on delays. |
| | | Complaint | Raph1613 (48) | Jun 9, 2022 | 19290476 | Seller | Surprisingly fast shipping, POOR process time. Likes making excuses. Never Again
Reply: Buyer missed our shipping and processing time mentioned in terms. |
| | | Complaint | drartimus (25) | Jun 1, 2022 | 19233281 | Seller | SLOW service and soulless form letter replies. Pick friendlier store to buy from
Reply: Replied to buyer and explained shipping terms and time. |
| | | Complaint | RandomUsername (8) | May 23, 2022 | 19138260 | Seller | missing multiple parts and extremely slow shipping
Reply: Buyer never contacted us. Shipping time mentioned in terms |
| | | Complaint | jcassino1 (1151) | May 19, 2022 | 19109960 | Seller | Took over two weeks to get this order from a seller that is less than 20 miles
Reply: Buyer missed our shipping and processing time mentioned in terms. |
| | | Complaint | jackster2014 (4) | May 15, 2022 | 19014789 | Seller | Extremely slow shipping. One piece incorrect. Hasn't reshipped yet.
Reply: Piece is shipped and has been delivered. |
| | | Complaint | brokenblade30 (2) | May 5, 2022 | 19021501 | Seller | Ordered over a week ago still not shipped. Would not do business with them again
Reply: Buyer missed our shipping and processing time mentioned in terms. |
| | | Complaint | Evanmer (15) | Mar 16, 2022 | 18608866 | Seller | 10+ days, still says packed. Seller will not respond to emails.
Reply: Buyer missed our mentioned shipping time. Never received a message from buyer.
Follow-Up: I saw the shipping time, which said 5-12 days. Message sent day on 9. |
| | | Complaint | DJUMI46 (10) | Feb 17, 2022 | 18260545 | Seller | Insanely slow to ship and had to refund missing pieces.
Reply: Buyer had no understanding for mentioned backorder part. Received refund |
| | | Complaint | michaeljosh (148) | Feb 11, 2022 | 18144140 | Seller | 1 month late. Seller gave canned responses. Received only 3 of 235 pc order.
Reply: buyer received backordered parts faster then main order. Everything is solved. |
| | | Complaint | Coldwater (2073) | Feb 7, 2022 | 18318631 | Seller | 2nd time seller has cancelled a minifig that got hot. Took 4 days to cancel.
Reply: Inventory mistake. Customer has been informed and we refunded. |
| | | Complaint | Azrapse (486) | Jan 30, 2022 | 18125095 | Seller | Join the Monday Refund Line. Missing HTF fig. Careless pack. Waste of time & $.
Reply: Buyer had no understanding for mentioned backorder part. Received refund
Follow-Up: The ToyPro rabbit-hole. Delays, MIA items, bad packs, spam, + neg feedback. Yea. |
| | | Complaint | Th3Spy007 (6) | Jan 24, 2022 | 18062009 | Seller | Majority of parts had 0 seperation. Recieved 1 sanded part w/ deep scratches.
Reply: Buyer never mentioned this |
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