| Type |
Member |
Date |
Order ID |
S/B |
|
 | | Complaint | BLUSER_189416 (40) | Mar 5, 2010 | 1550976 | Seller | everything is such a bother to fix, missing pieces that can't be found
Reply: I thought we were working out a solution...
Follow-Up: your solutions take weeks and weeks too long |
| | | Complaint | BLUSER_91615 (6) | Feb 7, 2010 | 1520721 | Seller | | Pieces were filthy and damaged. Said they would ship replacements, never did. |
| | | Complaint | BLUSER_188915 (1) | Feb 5, 2010 | 1543444 | Seller | I filed an NRS. I payed about 6 days ago yet the order status never changed!
Reply: it's not exactly NRS if you don't e-mail us first |
| | | Complaint | BLUSER_180777 (4) | Dec 24, 2009 | 1490450 | Seller | Response to email was slow.
Reply: ??? Order invoiced and shipped in a timely manner Happy Holidays |
| | | Complaint | BLUSER_180654 (54) | Dec 20, 2009 | 1488855 | Seller | | so far i'm unimpressed my other orders have shipped already |
| | | Complaint | BLUSER_173421 (7) | Dec 19, 2009 | 1438525 | Seller | | Several attempts made to get items not shipped. After 30 days still waiting |
| | | Complaint | BLUSER_160223 (8) | Sep 4, 2009 | 1368255 | Seller | Still not recieved this or the previous order
Reply: Shipped 6 days ago. It takes longer than that to get from US to UK |
| | | Complaint | Clockworker (134) | Jul 8, 2009 | 1335211 | Seller | | Parts were dirty, some faded and some were broken.The shipping was super fast!! |
| | | Complaint | BLUSER_157290 (51) | Jun 22, 2009 | 1321840 | Seller | Didn't have a couple of items, took ten days to receive!!!
Reply: Paid Wed 6/17 received on Mon 6/22? That would seem reasonable... |
| | | Complaint | BLUSER_153916 (9) | May 12, 2009 | 1276184 | Seller | Some of the battle droid parts were dirty and colored on with markers
Reply: Please contact us directly with issues, we could send replacements... |
| | | Complaint | BLUSER_154481 (1) | May 6, 2009 | 1278840 | Seller | I will be returning my order since I didn't receive it in time.
Reply: payment received 4/26, order received 5/5, that's no major delay |
| | | Complaint | shrader (42) | Apr 8, 2009 | 1241306 | Seller | | Very slow to ship. Missing items. Very slow to correct - only after I filed NSS |
| | | Complaint | BLUSER_149812 (14) | Mar 25, 2009 | 1239220 | Seller | | Missing and damaged parts. No response to multiple emails. |
| | | Complaint | BLUSER_139689 (3) | Dec 30, 2008 | 1162495 | Seller | | Ordered on 14th, 4 days to invoice, ignored shipping request by Christmas, |
| | | Complaint | dluders (1036) | Nov 7, 2008 | 1123398 | Seller | REALLY SLOW; read http://www.bricklink.com/messageThread.asp?ID=69766&nID=316110
Reply: Your 8th order w/us - sorry you didn't realize we ship from TX until now |
| | | Complaint | gofigure19 (120) | Oct 18, 2008 | 1085768 | Seller | | Dirty used parts. White bricks were yellowing. Will not refund postage to/from |
| | | Complaint | BLUSER_20496 (58) | Oct 4, 2008 | 1087913 | Seller | Contacted about missing and incorrect parts, never contacted me..
Reply: e-mail was replied to, and parts have been sent already |
| | | Complaint | BLUSER_130219 (1) | Sep 15, 2008 | 1074925 | Seller | Not notified to return to web site to chg payment status for final processing
Reply: ??? NPB Buyer never submitted payment |
| | | Complaint | bb48029 (2096) | Jun 24, 2008 | 998495 | Seller | | Sends only one part from the instructions.No answer on emails in 4 weeks |
| | | Complaint | mo123567 (217) | Jun 10, 2008 | 998116 | Seller | | Buyer beware,Large store not managed well.Missing items never sent.No response. |
| | | Complaint | justgod (593) | Mar 7, 2008 | 961577 | Seller | Never heard from seller. Sent follow-up e-mail with no response.
Reply: Invoice was sent next day, NPB |
| | | Complaint | BLUSER_84114 (105) | Feb 29, 2008 | 930254 | Seller | | Refund given after almost a month of waiting for replacement items not shipped. |
| | | Complaint | BLUSER_71000 (830) | Dec 10, 2007 | 883899 | Seller | | Does not respond to emails regarding MISSING PIECES. 2 orders incomplete. |
| | | Complaint | BLUSER_71000 (830) | Dec 4, 2007 | 849720 | Seller | | Piece missing. No response to emails to get the part or a refund for the part. |
| | | Complaint | bb34052 (151) | Nov 23, 2007 | 806804 | Seller | | 1 order never arived the next had chewed parts . would not buy from again. |
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