Type |
Member |
Date |
Order ID |
S/B |
|
| Complaint | Nate_5678 (92) | May 26, 2023 | 22193391 | Seller | Shipping was fairly quick, but my Thor figure had the wrong hair piece Reply: You never contacted us! How can we fix something we don’t know about |
| | Complaint | reedxley (260) | May 21, 2023 | 21834553 | Seller | Awful exp. 4 incorrect minifigs. Seller ignored me. Had to escalate to PayPal. Reply: We promptly told you to return. Wasn’t good enough, and you never replied back |
| | Complaint | PigPugBorj (116) | Sep 4, 2022 | 19836801 | Seller | The two sets were missing over 40 pieces combined and covered in dust. |
| | Complaint | Joebot85 (10) | Feb 18, 2021 | 15250899 | Seller | Wrong/missing pieces. No response from multiple emails. Reply: You never contacted us. Please let us know so we can fix an issue, |
| | Complaint | rachelallen (66) | Dec 27, 2020 | 14849206 | Seller | Seller slow to ship: Item arrived 19 days later, missing xmas |
| | Complaint | bb632062 (19) | Aug 18, 2020 | 13918683 | Seller | WARNING:Set said complete but ended up missing minifigs and parts, left on read Reply: We promptly contacted the customer on Aug 8th and they never responded. Trying |
| | Complaint | bily0274 (16) | May 8, 2020 | 13065263 | Seller | Ordered a set that was “complete”, several pieces were missing. Reply: You have not contacted us to work things out! We can’t Fix it if we don’t know! |
| | Complaint | bb1468396 (2) | Feb 20, 2020 | 11583152 | Seller | Item listed as complete set, however upon opening multiple pieces missing. Reply: Ordered 6 months ago and came back now saying it was missing pieces. Really?! |
| | Complaint | ToaPaul (115) | Feb 7, 2020 | 12260271 | Seller | Sold 2 sets as 'complete: but were missing all side builds and other pieces Reply: Agreed to a partial refund for the missing pieces & accepted it as a resolution! |
| | Complaint | av8pbo (62) | Sep 7, 2018 | 9826814 | Seller | Box shipped in was not properly sealed 75103 'light shelfwear' was a smashed bo |
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