| Type |
Member |
Date |
Order ID |
S/B |
|
 | | Complaint | memappm_gmail (165) | Jul 20, 2020 | 13779827 | Seller | Ordered something I needed badly & 3 days later canceled. Got refund but SUCKS
Reply: Lost items moving to new shop. Looked for them all weekend. Refunded. Sorry. |
| | | Complaint | moclego (385) | Sep 1, 2019 | 11519214 | Seller | Never answer to my email. Lot of error on my order :(
Reply: Answered email same day offering solutions; never replied to us. 32 cents error |
| | | Complaint | csmula (70) | Jul 6, 2019 | 11022728 | Seller | very bad the wrong parts were there
Reply: Customer was sent one incorrect piece & was refunded for it |
| | | Complaint | juanpaolo (369) | Apr 19, 2019 | 10920986 | Seller | 44usd supplémentaire à la réception....
Reply: We are not and can not be responsible for Customs Fees, as stated in our terms. |
| | | Complaint | Leganost (26) | Apr 14, 2019 | 10919617 | Seller | I'm missing two pieces from my order. Two 1x1 plates in trans clear black
Reply: If there's a problem with your order please message us and we'll fix it |
| | | Complaint | _scott_ (192) | Mar 26, 2019 | 10654333 | Seller | shorted me on my order, then gave me the run around for weeks, refused to refund
Reply: Missing piece and tracking number were promptly sent to buyer. |
| | | Complaint | Crazy_4_Brix (257) | Mar 23, 2019 | 10322856 | Seller | POOR Packing, rare & expensive parts exposed upon arrival thru bubble wrap
Reply: Packed safely but post office destroyed the package. Not our fault. Sorry. |
| | | Complaint | JesseReiners (88) | Mar 12, 2019 | 10651832 | Seller | Seller sent 20 pieces that weren't the right color and doesn't communicate well.
Reply: Reply took longer b/c we were on vacation. Sent correct color at our expense. |
| | | Complaint | pjf1000 (134) | Jan 31, 2019 | 10315483 | Seller | Never Received parts, lost in the mail. Unfortunate.
Reply: Blame the post office not us. Next time buy the optional insurance. |
| | | Complaint | Starwars4ever (28) | Sep 1, 2018 | 9699022 | Seller | Terrible seller, took forever to respond, and sold parts they didn't have
Reply: Over 1.5 million parts in inventory, it will be off from time to time. Sorry. |
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