| Type |
Member |
Date |
Order ID |
S/B |
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| Neutral | Refresh_o_o_o (7) | Dec 28, 2023 | 23889843 | Seller | Packaged well and shipped fast, but some used items were chewed on, others dirty
Reply: Please contact customer service before giving feedbacks. We are happy to help! |
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| Neutral | mbwestodysie (144) | Nov 21, 2023 | 23450712 | Seller | Another order from them missing items and no refund or credit as promised
Reply: We ALWAYS refund or send coupon. You have to contact the customer service though |
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| Neutral | Revilod (181) | Nov 15, 2023 | 23318560 | Seller | marked packed for weeks before saying items were missing. There when unboxed
Reply: Honest mistake. very sorry. message send. we'll try to do better |
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| Neutral | inhoekim (7) | Nov 2, 2023 | 23333170 | Seller | Product misdelivery and out of stock. It was an uncomfortable deal
Reply: sorry for the mistake.we can't reship.out of stock.will send generous refund |
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| Neutral | christiansteppe (77) | Sep 25, 2023 | 23096468 | Seller | | Fast shipping, order not completely fulfilled, forced to make another purchase |
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| Neutral | NguyenHien18 (22) | Sep 18, 2023 | 22944079 | Seller | Parts 87846 and 4625 were broken
Reply: Sorry for the 2 broken parts. Refund was paid |
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| Neutral | SIMONSANTA (313) | Sep 6, 2023 | 22494396 | Seller | | Not so good. Need to spend more time getting the orders right. |
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| Neutral | NHS (2) | Aug 23, 2023 | 22720934 | Seller | 1ea not include(54383, yellow) and 2ea error (2429 hinge plate, black)
Reply: Sorry for the 2 missing parts. A refund was sent already. Best regards |
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| Neutral | Leg0mano338 (11) | Aug 9, 2023 | 22623434 | Seller | | A bit more yellowed parts than expected, and a few scratches/marks on some. |
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| Neutral | Westy00 (97) | Aug 5, 2023 | 22507734 | Seller | | Missing and incorrect parts took a long time to get a response and resolution |
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| Neutral | Tschutschkalon (13) | Aug 5, 2023 | 22677732 | Seller | | Relatively fast shipping. Bend parts and some dirty, but overall ok. |
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| Neutral | Arrvilohr (37) | Aug 4, 2023 | 22320533 | Seller | | Bricks were used/scratched more then expected. Rest all fine |
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| Neutral | SonnyHH (7) | Jul 31, 2023 | 22363041 | Seller | I Received Fake parts-ddbricks send me the Money back.
Reply: We do NOT sell fake parts!! customs did a mistake and kept the parts. |
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| Neutral | schumacherju (48) | Jul 4, 2023 | 22136325 | Seller | | A little bit difficult with shipping cost, but very kind service and good parts |
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| Neutral | Budderpig64 (21) | Jun 13, 2023 | 22196360 | Seller | Order was missing a few parts but the seller refunded them. otherwise very good
Reply: sorry for the missing parts. please respond to the customer service.we will help |
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| Neutral | flboy1982 (25) | Jun 6, 2023 | 22205613 | Seller | Fast shipping. Missing a couple parts.
Reply: We offer very responsive customer service, please contact us anytime |
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| Neutral | thduit00 (51) | May 24, 2023 | 22115207 | Seller | missed parts
Reply: Please contact customer service. we will always refund or resend missing parts |
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| Neutral | Alek_hoehle (21) | May 12, 2023 | 21887610 | Seller | sent me 60 some more Black 1x2 Plates than i needed
Reply: It's free bricks for you. If you don't want them just throw them away |
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| Neutral | time23444 (3) | May 5, 2023 | 21975387 | Seller | It's fine
Reply: dear customer. please contact us to resolve any outstanding problems. |
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| Neutral | Chubbypaw (88) | Apr 20, 2023 | 21635061 | Seller | No good enough condition for "NEW" bricks（many small scratches）
Reply: parts can have micro scratches from sorting and transportation. refund offered |
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| Neutral | IgenIQ (33) | Apr 13, 2023 | 21749954 | Seller | Well protected & packaged, 2x black 30140 were missing however.
Reply: refund paid, sorry about missing parts. contact customer service before feedback |
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| Neutral | Quazmann (130) | Apr 13, 2023 | 21717996 | Seller | As described, arrived promptly, all as it should be. Thank You
Reply: Email was sent. Please get back to us to resolve any remaining issues BR |
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| Neutral | Freddy99Space (24) | Apr 10, 2023 | 21425918 | Seller | | Good parts. Expensive shipping. Stay away from DHL: extra hidden shipping fees! |
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| Neutral | dcscbricks (121) | Mar 15, 2023 | 21099004 | Seller | Negative feedback removed - seller resolved the issues
Reply: Thanks. Much appreciated |
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| Neutral | twopaws (20) | Mar 7, 2023 | 21386402 | Seller | Order ok,miss.customs declaration-I had to pay taxes twice+ add.carrier fees :-(
Reply: a very unfortunate error in the dhl system. problem fixed for future orders |
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| Neutral | Kitsua (38) | Mar 6, 2023 | 21307930 | Seller | Everything great except ribbed hose, very brittle and snapped in half when bent.
Reply: Refund was sent. Please contact customer service before giving feedback
Follow-Up: Seller was extremely proficient in resolving this; would definitely shop again! |
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| Neutral | Rice.cooker (23) | Feb 28, 2023 | 21309896 | Seller | | missing a few pieces but it was a big order |
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| Neutral | Jeroen_Vne (9) | Feb 27, 2023 | 21452045 | Seller | Correct delivery,disappointing state of the bricks (damage/filth/changed colour)
Reply: Dear Jeroen, email was sent. waiting for photos. parts will be refunded |
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| Neutral | ILotek (11) | Feb 11, 2023 | 21182200 | Seller | Some used parts were VERY used, but most parts were OK
Reply: Bitte ein paar Fotos an uns schicken. Schlechte Teile werden immer erstattet |
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| Neutral | rickcheems (8) | Feb 11, 2023 | 21230044 | Seller | five of the parts are damaged, and the clip of the green claw is broken.
Reply: Hi Rickcheems, Email was sent. Bad parts will be refunded |
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| Neutral | bickelj2 (70) | Feb 1, 2023 | 20779636 | Seller | Some parts seem like knock-offs.
Reply: unsatisfactory parts will always be refunded. please contact customer service
Follow-Up: Seller has been very proactive addressing this issue with me. Order meets needs. |
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| Neutral | ableasdale (24) | Jan 31, 2023 | 20829824 | Seller | | First order by credit card was never actioned. Had to cancel and order by PayPal |
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| Neutral | Kefir101Awesome (74) | Jan 15, 2023 | 20878169 | Seller | All there, neutral because took 8d to hand order to post office after packing.
Reply: Dear Kefir, very sorry for the delay over xmas/new year |
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| Neutral | merkosh (11) | Dec 21, 2022 | 20672825 | Seller | | Fast shipping. Most expensive brick missing, late refund after reminding, poor. |
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| Neutral | hntrguy (10) | Dec 13, 2022 | 20442753 | Seller | Pieces are all good. Shipping was lost for a month & seller wasn’t helpful there
Reply: dear hntrguy, We are sorry for the delay. We recommend DHL Express fast shipping |
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| Neutral | Bigz31 (85) | Nov 16, 2022 | 19873477 | Seller | | Had to chase invoice then posting 2.5 months from payment to arrival. |
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| Neutral | NguyenHien18 (22) | Sep 25, 2022 | 19989937 | Seller | Some parts have been broken
Reply: dear NguyenHien18, We send you an email. Broken parts will always be refunded |
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| Neutral | Bahrag (2) | Sep 19, 2022 | 19994571 | Seller | Fast shipping, with two parts without LEGO genuine imprints and one broken
Reply: Dear Bahrag, We do our best possible qc, we will refund copy parts |
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| Neutral | Poncke (100) | Sep 15, 2022 | 19406423 | Seller | Paid shipping cost but had to pay extra upon delivery. Seller only refunded half
Reply: Dear Poncke, We sent you an email offering a solution. Best regards |
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| Neutral | amp112506 (76) | Sep 14, 2022 | 19771594 | Seller | Too many mistakes in one order, cost me more time than the order was worth.
Reply: Dear amp112506, We sent you a message. We are very sorry for the missing part |
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| Neutral | ladaca (6) | Sep 13, 2022 | 19878590 | Seller | Figures were in great shape, but the part I ordered had sticker residue on it.
Reply: Dear ladaca, a message was sent. We will always refund unsatisfactory parts |
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| Neutral | CookiesLtd (80) | Sep 5, 2022 | 19887303 | Seller | ok but took over a week when i paid 2 day ship
Reply: Dear Cookies, We sent you an email. Awaiting your feedback. Best regards |
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| Neutral | TIK45 (8) | Sep 3, 2022 | 19244090 | Seller | Great no problems
Reply: Dear TIK45, thanks for the feedback. we sent you a message and an email. |
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| Neutral | Gaper (30) | Sep 1, 2022 | 19809538 | Seller | Mostly OK. Out of 2000 items only 1 damaged. Very long processing time.
Reply: Dear Gaper, We sent you an email. Awaiting your feedback. Best regards |
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| Neutral | Chris0744 (25) | Aug 18, 2022 | 19784446 | Seller | One of the parts I ordered was broken but all the other ones are just fine.
Reply: Dear Chris, an email has been sent. We will always refund unsatisfactory parts |
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| Neutral | LEGO_WEGO (4) | Aug 3, 2022 | 19512257 | Seller | 1 missing brick and a few poor quality used pieces (discolouration/bite marks)
Reply: bad pieces will be refunded, we are waiting for your email feedback. best regard |
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| Neutral | NykO18_2 (4) | Jul 21, 2022 | 19524325 | Seller | A+ shipping time but inventory issue+incomplete order, good customer support tho
Reply: Dear NykO18_2, sorry for the mistake. We hope the issue has been resolved |
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| Neutral | HiveLord (22) | Jul 20, 2022 | 19511821 | Seller | Some of your 1x1 round pieces had an open stud. Fixed with my spares but still.
Reply: Very sorry for the mistake.email was sent offering refund or coupon.best regards |
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