| Type |
Member |
Date |
Order ID |
S/B |
|
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| Neutral | AltecGT (88) | Mar 22, 2018 | 9131751 | Seller | My order was good, communication was terrible. Order didn't ship for a week.
Reply: B never contacted us or even asked a question. How is comm bad??? PLEASE |
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| Neutral | BLUSER_1006282 (0) | Nov 10, 2017 | 8561859 | Seller | The wrong item was sent. I am still awaiting a response....
Reply: Responded right away! Buyer has yet to respond so I can help her. |
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| Neutral | dsalvati (63) | Oct 7, 2017 | 8379741 | Seller | | Some parts missing or not even available after all,but handled it professionally |
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| Neutral | BLUSER_867351 (3) | Feb 22, 2017 | 7561411 | Seller | Very friendly and communicative, 1 piece wrong size but not worth making a fuss.
Reply: We were never contacted about any issues. This is how we found out.... |
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| Neutral | collectormom (141) | Feb 17, 2017 | 7469490 | Seller | My name/address was given to a 2nd seller to complete my order w/o my permission
Reply: We ordered a banana guy to be sent to her directly. Our bad! |
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| Neutral | notadoctor (158) | May 26, 2016 | 6594500 | Seller | One of the 'new' wires is chewed up - the casing is destroyed
Reply: So instead of contacting us, you leave a neutral..this is getting ridiculous. |
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| Neutral | BLUSER_625287 (249) | May 23, 2016 | 6390041 | Seller | Missing parts. Notified seller, told they would be sent. Never received.
Reply: Receives order today leaves feedback before piece can be figured out??? REALLY?? |
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| Neutral | BLUSER_625287 (249) | May 23, 2016 | 6593699 | Seller | Missing a piece. This has happened before. Did receive a coupon.
Reply: Pieces were sent. Coupon was for the move delay. No comm from buyer.. |
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| Neutral | Ode (28) | Feb 12, 2016 | 5817807 | Seller | All problems solved, but was not the smoothest transaction.
Reply: Fixed an issue, Fab CS, Constant Comm, A coupon, REALLY???? |
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| Neutral | Tepsu (815) | Apr 29, 2015 | 5300370 | Seller | Pick up broken on arrival.
Reply: This is not what was said in message. Not true or accurate. |
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| Neutral | Egcwatch (4998) | Jan 4, 2015 | 4805450 | Seller | Good product but shipping was soooooooo slow!! Lots of excuses on ship time.
Reply: Hiccup in the order is not an excuse. Nor a multiple one that is incorrect |
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| Neutral | bb525202 (6) | Dec 23, 2014 | 4890947 | Seller | Paid fast, mailed to me 10 days later, and little/no communication.
Reply: Shipping policy was 6-7 days and was sent out according to our policy page. |
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| Neutral | bb525883 (34) | Dec 22, 2014 | 4882790 | Seller | 2nd order - guaranteed shipping time not met, splash page wasn't updated.
Reply: Spoke with buyer and apologize for delays. Thank you for the Christmas Neutral! |
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| Neutral | BLUSER_480430 (14) | Dec 16, 2014 | 4865472 | Seller | 21 business days since 2014-11-21 to get my order. No tracking given.
Reply: Tracking sent through stamps.com.. Big order it took time my apologies |
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| Neutral | bb524770 (4) | Nov 15, 2014 | 4805892 | Seller | | Took 15 days to receive small simple order. No communication from seller. |
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| Neutral | Nicol_McNeill (292) | Nov 15, 2014 | 4773267 | Seller | | Good communications from seller, order required to be cancelled |
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| Neutral | BLUSER_515393 (2) | Nov 7, 2014 | 4731642 | Seller | Very slow. Provided a wide range of excuses.
Reply: Buyer was completely informed of issue of kit and we replaced kit seriously?
Follow-Up: Wow - Take 2 weeks just to ship then badger me on personal email over neutral... |
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| Neutral | TiGa (4624) | Oct 10, 2014 | 4611953 | Seller | Missing items, and no intension to find solution for problem.
Reply: That is completely untrue and buyer knows it. |
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| Neutral | mcd59 (321) | Sep 5, 2014 | 4224304 | Seller | | Had 1/3 parts missing, 6 months on still 'on the way' Partially refunded |
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| Neutral | aftepes (598) | Aug 21, 2014 | 4529746 | Seller | Four weeks and missing part not received, supposedly on order
Reply: Part is ordered, I do apologize for the mistake and the time. |
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| Neutral | NVass (362) | Aug 19, 2014 | 4204139 | Seller | | Got my money back when requested. Thank you |
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| Neutral | matthewpincott (82) | Jul 28, 2014 | 4246478 | Seller | | Took a long time to replace the missing pieces |
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| Neutral | jeremmy (4341) | Jul 24, 2014 | 4541404 | Buyer | said to cancel this maybe next time
Reply: bricks were used and dirty. missed in initial description. |
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| Neutral | Drooppu (973) | Jul 23, 2014 | 4387204 | Seller | Seller said was sending missing lots. Gave unexpected refund after 2 months
Reply: Buyer was sent pieces and a refund for the wait.
Follow-Up: Never recieved missing pieces after almost 3 months. |
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| Neutral | JNUNNYBUNZ (84) | Jun 22, 2014 | 4264872 | Seller | | Took a while to get my stuff, but things do happen. Would buy again for sure! |
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| Neutral | PINGALING (728) | May 20, 2014 | 4355211 | Seller | good seller took a long time to send. sent to the wrong address
Reply: Order shipped to Pay pal address. This is the first we have heard of any issue
Follow-Up: mntiond diff adrss in orig ordr & whn paying on paypal. still took 3 wks to ship |
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| Neutral | bb448344 (162) | May 15, 2014 | 4319543 | Seller | received order, parts were missing, let seller know, still haven't seen them
Reply: 3 strings have been mailed, they had to be ordered. Buyer has tracking info |
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| Neutral | bb474393 (26) | May 2, 2014 | 4299631 | Seller | Orders takes time to fulfill and deliver. Buy here if you are not in a hurry
Reply: Delays were posted. |
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| Neutral | BLUSER_68306 (31) | Apr 17, 2014 | 4246635 | Seller | Quality product. Slow.
Reply: Yes there was a delay, they were posted, you knew this when placing the order…. |
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| Neutral | BRICK_BLUE (2762) | Apr 16, 2014 | 4288440 | Seller | Finally. 14 Day Handling time, 16 days to receive 1 lot Domestic Order
Reply: Delays clearly posted, If you were in a hurry you should have sent us a message. |
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| Neutral | bb349997 (548) | Apr 7, 2014 | 4172885 | Seller | 2 items missing from order.
Reply: THANKS FOR TELLING US IN FEEDBACK BEFORE WE HAVE A CHANCE TO FIX IT RIDICULOUS!! |
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| Neutral | BricksTastic (1046) | Mar 27, 2014 | 4159565 | Seller | The order took over 1 month to complete.
Reply: Incorrect, but thank you!:) |
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| Neutral | wintonrun (36) | Mar 26, 2014 | 4184666 | Seller | Bricks are quality. Transaction was not the best, but mistakes happen.
Reply: Due to our over site buyer was refunded for half her order. Again our apologies. |
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| Neutral | TeXaS132 (133) | Mar 25, 2014 | 4164766 | Seller | | great communication. but shipping delay due to bad weather. otherwise great!! |
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| Neutral | bb457302 (225) | Mar 21, 2014 | 4195666 | Seller | The seller took almost a month to get the parts to me. Won't come back.
Reply: Funny delays were posted. You were notified. You agreed to terms. |
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| Neutral | BLUSER_434455 (8) | Mar 21, 2014 | 4140794 | Seller | READ THE TERMS OF SALE CAREFULLY! Shipper takes a long time
Reply: Delays clearly posted. You were messaged about delays no response. Read messages |
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| Neutral | bb276686 (121) | Mar 17, 2014 | 4204882 | Seller | took forever to get.
Reply: Delays were posted again we do apologize. |
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| Neutral | Chatfell (290) | Mar 13, 2014 | 4010031 | Seller | What I got was great, too bad I couldn't get it all.
Reply: We do apologize for the BOOK. It was an over site on our end and been fixed. |
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| Neutral | JPRohlich (801) | Mar 12, 2014 | 4160971 | Seller | Good parts, lots of communication, took 26 days to ship 63 parts from 14 lots
Reply: Delays were clearly postef. |
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| Neutral | abba352 (4626) | Mar 10, 2014 | 4181069 | Seller | | Order fulfilled. Overpayment reimbursed. |
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| Neutral | kramurface (30) | Mar 1, 2014 | 4132334 | Seller | thanks
Reply: No! Thank you for the unnecessary neutral.:) |
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| Neutral | PhoenixFisher (370) | Feb 27, 2014 | 4124421 | Seller | almost went negative, took close to a month to receive, all there, good cond.
Reply: You were messaged about delays, no response, Delays also posted on site. |
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| Neutral | earl9371 (256) | Feb 25, 2014 | 4131446 | Seller | Nice bricks - but you have to ASK to have them ship in less than a full week!
Reply: CORRECT! Because time sensitive orders are done first daily! YOU DIDN’T TELL US! |
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| Neutral | elguincho (118) | Feb 18, 2014 | 3873000 | Seller | Bad experience
Reply: Yes, refunded and free pieces I'd say that's pretty bad! |
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| Neutral | waltmilowic (29) | Jan 31, 2014 | 4078932 | Seller | Order arrived in good condition as ordered but took a while to ship.
Reply: Order shipped in our time frame. Shipping times posted. Please read policies |
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| Neutral | BLUSER_439283 (19) | Jan 31, 2014 | 4063030 | Seller | Great seller, but a little slow with shipping
Reply: Delays clearly posted, seller notified, We also waitied for a money order |
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| Neutral | kic2530 (137) | Jan 16, 2014 | 4022127 | Seller | Spent more than 10 days to ship the item
Reply: All delays were clearing posted. By placing the order you accept the terms. |
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| Neutral | bb378023 (30) | Jan 13, 2014 | 4021679 | Seller | Thank you for the parts. Service was a bit slow.
Reply: Shipping terms and delays were clearly posted. |
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