| Type |
Member |
Date |
Order ID |
S/B |
|
 | | Neutral | AltecGT (88) | Mar 22, 2018 | 9131751 | Seller | My order was good, communication was terrible. Order didn't ship for a week.
Reply: B never contacted us or even asked a question. How is comm bad??? PLEASE |
| | | Neutral | BLUSER_1006282 (0) | Nov 10, 2017 | 8561859 | Seller | The wrong item was sent. I am still awaiting a response....
Reply: Responded right away! Buyer has yet to respond so I can help her. |
| | | Neutral | dsalvati (62) | Oct 7, 2017 | 8379741 | Seller | | Some parts missing or not even available after all,but handled it professionally |
| | | Neutral | BLUSER_867351 (3) | Feb 22, 2017 | 7561411 | Seller | Very friendly and communicative, 1 piece wrong size but not worth making a fuss.
Reply: We were never contacted about any issues. This is how we found out.... |
| | | Neutral | collectormom (141) | Feb 17, 2017 | 7469490 | Seller | My name/address was given to a 2nd seller to complete my order w/o my permission
Reply: We ordered a banana guy to be sent to her directly. Our bad! |
| | | Neutral | notadoctor (158) | May 26, 2016 | 6594500 | Seller | One of the 'new' wires is chewed up - the casing is destroyed
Reply: So instead of contacting us, you leave a neutral..this is getting ridiculous. |
| | | Neutral | BLUSER_625287 (249) | May 23, 2016 | 6390041 | Seller | Missing parts. Notified seller, told they would be sent. Never received.
Reply: Receives order today leaves feedback before piece can be figured out??? REALLY?? |
| | | Neutral | BLUSER_625287 (249) | May 23, 2016 | 6593699 | Seller | Missing a piece. This has happened before. Did receive a coupon.
Reply: Pieces were sent. Coupon was for the move delay. No comm from buyer.. |
| | | Neutral | Ode (28) | Feb 12, 2016 | 5817807 | Seller | All problems solved, but was not the smoothest transaction.
Reply: Fixed an issue, Fab CS, Constant Comm, A coupon, REALLY???? |
| | | Neutral | Tepsu (810) | Apr 29, 2015 | 5300370 | Seller | Pick up broken on arrival.
Reply: This is not what was said in message. Not true or accurate. |
| | | Neutral | Egcwatch (4966) | Jan 4, 2015 | 4805450 | Seller | Good product but shipping was soooooooo slow!! Lots of excuses on ship time.
Reply: Hiccup in the order is not an excuse. Nor a multiple one that is incorrect |
| | | Neutral | bb525202 (6) | Dec 23, 2014 | 4890947 | Seller | Paid fast, mailed to me 10 days later, and little/no communication.
Reply: Shipping policy was 6-7 days and was sent out according to our policy page. |
| | | Neutral | bb525883 (34) | Dec 22, 2014 | 4882790 | Seller | 2nd order - guaranteed shipping time not met, splash page wasn't updated.
Reply: Spoke with buyer and apologize for delays. Thank you for the Christmas Neutral! |
| | | Neutral | BLUSER_480430 (14) | Dec 16, 2014 | 4865472 | Seller | 21 business days since 2014-11-21 to get my order. No tracking given.
Reply: Tracking sent through stamps.com.. Big order it took time my apologies |
| | | Neutral | bb524770 (4) | Nov 15, 2014 | 4805892 | Seller | | Took 15 days to receive small simple order. No communication from seller. |
| | | Neutral | Nicol_McNeill (292) | Nov 15, 2014 | 4773267 | Seller | | Good communications from seller, order required to be cancelled |
| | | Neutral | BLUSER_515393 (2) | Nov 7, 2014 | 4731642 | Seller | Very slow. Provided a wide range of excuses.
Reply: Buyer was completely informed of issue of kit and we replaced kit seriously?
Follow-Up: Wow - Take 2 weeks just to ship then badger me on personal email over neutral... |
| | | Neutral | TiGa (4581) | Oct 10, 2014 | 4611953 | Seller | Missing items, and no intension to find solution for problem.
Reply: That is completely untrue and buyer knows it. |
| | | Neutral | mcd59 (317) | Sep 5, 2014 | 4224304 | Seller | | Had 1/3 parts missing, 6 months on still 'on the way' Partially refunded |
| | | Neutral | aftepes (597) | Aug 21, 2014 | 4529746 | Seller | Four weeks and missing part not received, supposedly on order
Reply: Part is ordered, I do apologize for the mistake and the time. |
| | | Neutral | NVass (362) | Aug 19, 2014 | 4204139 | Seller | | Got my money back when requested. Thank you |
| | | Neutral | matthewpincott (82) | Jul 28, 2014 | 4246478 | Seller | | Took a long time to replace the missing pieces |
| | | Neutral | jeremmy (4319) | Jul 24, 2014 | 4541404 | Buyer | said to cancel this maybe next time
Reply: bricks were used and dirty. missed in initial description. |
| | | Neutral | Drooppu (955) | Jul 23, 2014 | 4387204 | Seller | Seller said was sending missing lots. Gave unexpected refund after 2 months
Reply: Buyer was sent pieces and a refund for the wait.
Follow-Up: Never recieved missing pieces after almost 3 months. |
| | | Neutral | JNUNNYBUNZ (82) | Jun 22, 2014 | 4264872 | Seller | | Took a while to get my stuff, but things do happen. Would buy again for sure! |
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