Discussion Forum: Help
Help (21007)
Technical Issues (6253)
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 Author: 44MLB View Messages Posted By 44MLB
 Posted: May 11, 2024 04:20
 Subject: Duplo Side Studs
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 Topic: Help
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Are there any Duplo bricks with side studs?
 Author: Yourbricks View Messages Posted By Yourbricks
 Posted: May 11, 2024 03:19
 Subject: Re: How to remove order from the inventory.
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 Topic: Help
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This is already fixed

Yourbricks

In Help, Yourbricks writes:
  Hello

I fill up same order in my inventory 2 times with brickstock.

Is possbile remove one of this orders from the inventory?

Thanks for the help

Yourbricks
 Author: TechnoCaveman View Messages Posted By TechnoCaveman
 Posted: May 11, 2024 02:32
 Subject: Finding which part not found in STORE search
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 Topic: Help
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What is an efficient way of determining which parts have not been located in
a STORE search? In example "A" I conducted a search within Australia
and it located 692 parts out of a total 694. What are the two missing parts?
In example "B", same search but this time anywhere in the world. I found
694 out of 694 parts. So how do I determine the 2 missing parts from the Australian
search?
 


 Author: Yourbricks View Messages Posted By Yourbricks
 Posted: May 11, 2024 02:20
 Subject: Re: How to remove order from the inventory.
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 Topic: Help
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Yes sorry I mean brickstore , I just need to remove a order with 700 lots
from me inventory..

Thanks

In Help, Nubs_Select writes:
  Not an answer but did you mean brickstore? Brickstock is dead software but brickstore
is actively updated
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: May 11, 2024 02:12
 Subject: Re: How to remove order from the inventory.
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 Topic: Help
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Not an answer but did you mean brickstore? Brickstock is dead software but brickstore
is actively updated
 Author: Yourbricks View Messages Posted By Yourbricks
 Posted: May 11, 2024 02:07
 Subject: How to remove order from the inventory.
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 Topic: Help
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Hello

I fill up same order in my inventory 2 times with brickstock.

Is possbile remove one of this orders from the inventory?

Thanks for the help

Yourbricks
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: May 10, 2024 21:40
 Subject: Re: Paypal Split Payments Not Supported?
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 Topic: Technical Issues
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In Technical Issues, TJJohn12 writes:
  Are split payments not supported via the "Paypal (Onsite)" option

Yes, they aren't.

AFAIK anymore as it seems to be it worked like couple years ago...
 Author: TJJohn12 View Messages Posted By TJJohn12
 Posted: May 10, 2024 21:35
 Subject: Paypal Split Payments Not Supported?
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 Topic: Technical Issues
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Are split payments not supported via the "Paypal (Onsite)" option - I
have tried with multiple stores at different times an always had the system throw
an error.

Is this a sitewide policy or a store-to-store policy that I just keep hitting
stores that don't allow split payment for some reason?
 Author: Adjour View Messages Posted By Adjour
 Posted: May 9, 2024 21:45
 Subject: Re: First Account Deleted??
 Viewed: 46 times
 Topic: Technical Issues
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In Technical Issues, Irishlooper writes:
  In Technical Issues, Adjour writes:
  In Technical Issues, Irishlooper writes:
  Has anyone had issues with their account seemingly being deleted? I had an account
and started populating my sets and tracking the missing parts as I go to see
what I need to order. However, when I tried to log in this week I was getting
ID issues and couldn't do forgot password as there was no account associated.

So I created a new account same username and email, now just concerned that I
don't want to waste my time putting the time in if there is chance it could
disappear again? Anyone with this experience?

This happened to my SO recently. He was checking set inventories, didn't
use it for like a month and then the account was gone when he tried to use it
again.

He went through the process of making a new account and midway it told him something
along the lines of "you already have an account" and then was magically
able to sign in after.


I think there's a glitch somewhere.


Crystal

Yeah it seems so, and for me it wasn't an issue of being a long time unused
or anything. Account only open about a month and was maybe a week or two between
logins. Gonna try again just sucks i lost all the set info and stopped making
notes on the missing pieces of sets since finding this site to track it. oh
well!

Yep, I'd imagine it's the zero Feedback that flags it somehow. Using
the site without "using" the site.

Crystal
 Author: Irishlooper View Messages Posted By Irishlooper
 Posted: May 9, 2024 21:37
 Subject: Re: First Account Deleted??
 Viewed: 39 times
 Topic: Technical Issues
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In Technical Issues, Adjour writes:
  In Technical Issues, Irishlooper writes:
  Has anyone had issues with their account seemingly being deleted? I had an account
and started populating my sets and tracking the missing parts as I go to see
what I need to order. However, when I tried to log in this week I was getting
ID issues and couldn't do forgot password as there was no account associated.

So I created a new account same username and email, now just concerned that I
don't want to waste my time putting the time in if there is chance it could
disappear again? Anyone with this experience?

This happened to my SO recently. He was checking set inventories, didn't
use it for like a month and then the account was gone when he tried to use it
again.

He went through the process of making a new account and midway it told him something
along the lines of "you already have an account" and then was magically
able to sign in after.


I think there's a glitch somewhere.


Crystal

Yeah it seems so, and for me it wasn't an issue of being a long time unused
or anything. Account only open about a month and was maybe a week or two between
logins. Gonna try again just sucks i lost all the set info and stopped making
notes on the missing pieces of sets since finding this site to track it. oh
well!
 Author: t_wmilwaukee View Messages Posted By t_wmilwaukee
 Posted: May 9, 2024 13:08
 Subject: Re: Cannot sell but have positive feedback
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 Topic: Technical Issues
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In Technical Issues, 1001bricks writes:
  In Technical Issues, t_wmilwaukee writes:
  Stuck at the "You currently do not have enough positive feedback to upgrade
to a seller." page.

Granted I only have one positive, but that should meet the terms?

I guess:
https://www.bricklink.com/help.asp?helpID=2440&q=seller

BrickLink is a community-driven marketplace. To join the seller community
of BrickLink, you must have at least one net positive feedback from a valid
seller
.


As this seller isn't registered anymore, it's not "valid".

Very sorry.

DOH. Ok, well that sucks for me then lol. Wasn't super clear and I would
have never have known to have checked that.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: May 9, 2024 13:06
 Subject: Re: Cannot sell but have positive feedback
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 Topic: Technical Issues
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In Technical Issues, t_wmilwaukee writes:
  Stuck at the "You currently do not have enough positive feedback to upgrade
to a seller." page.

Granted I only have one positive, but that should meet the terms?

I guess:
https://www.bricklink.com/help.asp?helpID=2440&q=seller

BrickLink is a community-driven marketplace. To join the seller community
of BrickLink, you must have at least one net positive feedback from a valid
seller
.


As this seller isn't registered anymore, it's not "valid".

Very sorry.
 Author: t_wmilwaukee View Messages Posted By t_wmilwaukee
 Posted: May 9, 2024 13:02
 Subject: Cannot sell but have positive feedback
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 Topic: Technical Issues
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Stuck at the "You currently do not have enough positive feedback to upgrade
to a seller." page.

Granted I only have one positive, but that should meet the terms?

I'll place a few more orders to bump the number, maybe there's a time
limit?
 
 Author: cszM View Messages Posted By cszM
 Posted: May 9, 2024 11:25
 Subject: Re: Missing pieces on a set
 Viewed: 35 times
 Topic: Help
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In Help, yorbrick writes:
  In Help, cszM writes:
  Hello,

I bought 2 sets from a store and one of them was incomplete (it was supossed
to be complete). I've written the seller with a list of the missing pieces,
my email was read but I have no answer, it's been more than two weeks since
I send the email.

What should I do?

Which set was it, and which parts were missing? As not all sets have to have
all the parts in the inventory to be considered complete when used.

Set was 75153 AT-ST Walker, it was supposed to be complete with no box. I'm
missing pieces for the feet wich make the model unable to stand up, tiles to
conceil studs, pieces with stickers, the projectiles for the weapons... I don't
think that's ok to sell it as a "complete" set.

And the seller accepted this and offered me a refund when I filled a NSS. Then
BRICKLINK closed the NSS and the seller just ignores my messages.
 Author: rab1234 View Messages Posted By rab1234
 Posted: May 9, 2024 11:24
 Subject: Re: 3144 broken prong repair
 Viewed: 35 times
 Topic: Help
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It costs about $25 with shipping for a used one (that hopefully isn't also
damaged). Glue costs about $2 or they may already have it.


In Help, goldknight writes:
  In Help, mburke81 writes:
  Hey folks,

I have a 3144 with a partially broken prong. I attempted to fix it with MEK,
but apparently this part isn’t made with the same materials as regular pieces.
Someone then told me that it might be PVC, but I tried that glue and it also
did nothing. Does anyone have any idea what glue or chemical that I can use on
this part to make the repair?

Photo enclosed.

Thanks!

Just buy a new one
 Author: Adjour View Messages Posted By Adjour
 Posted: May 9, 2024 11:01
 Subject: Re: First Account Deleted??
 Viewed: 36 times
 Topic: Technical Issues
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In Technical Issues, Irishlooper writes:
  Has anyone had issues with their account seemingly being deleted? I had an account
and started populating my sets and tracking the missing parts as I go to see
what I need to order. However, when I tried to log in this week I was getting
ID issues and couldn't do forgot password as there was no account associated.

So I created a new account same username and email, now just concerned that I
don't want to waste my time putting the time in if there is chance it could
disappear again? Anyone with this experience?

This happened to my SO recently. He was checking set inventories, didn't
use it for like a month and then the account was gone when he tried to use it
again.

He went through the process of making a new account and midway it told him something
along the lines of "you already have an account" and then was magically
able to sign in after.


I think there's a glitch somewhere.


Crystal
 Author: Dhobeck View Messages Posted By Dhobeck
 Posted: May 9, 2024 10:22
 Subject: Re: shipping charge
 Viewed: 31 times
 Topic: Help
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In Help, PieceOfMind writes:
  My Instant checkout charge is $4.00 plus $1 additional fee. I received an order,
weighing just 1 lb 1.7 ounces, the shipping charge was $12.99, the $1 was omitted.
Who can check on this for me?

Seems it was omitted for 1 lb 1.76 oz
 
 Author: peregrinator View Messages Posted By peregrinator
 Posted: May 9, 2024 09:54
 Subject: Re: shipping charge
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 Topic: Help
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In Help, PieceOfMind writes:
  My Instant checkout charge is $4.00 plus $1 additional fee. I received an order,
weighing just 1 lb 1.7 ounces, the shipping charge was $12.99, the $1 was omitted.
Who can check on this for me?

I added a large set to my cart from your store and S&H was $15.99.
 
 Author: PieceOfMind View Messages Posted By PieceOfMind
 Posted: May 9, 2024 09:40
 Subject: shipping charge
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 Topic: Help
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My Instant checkout charge is $4.00 plus $1 additional fee. I received an order,
weighing just 1 lb 1.7 ounces, the shipping charge was $12.99, the $1 was omitted.
Who can check on this for me?
 Author: Stellar View Messages Posted By Stellar
 Posted: May 9, 2024 05:30
 Subject: Re: BL part changes destroy valid XMLs
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 Topic: Help
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In Help, Linse writes:
  Hi guys,
sadly the process of changing and merging parts on Bricklink (BL) is going on
and on, which is in some cases good and in some very bad.
I am a MOC designer and doing MODs of existing MOCs. For those modifications
I normally provide Studio generated Bricklink wanted list XMLs next to my instruction
pdfs.
In the last months I received more and more emails that complain about those
XML files.
I always test those XMLs right after I create them by importing them into my
default BL wanted list. So I know the XMLs are valid and work on BL at the moment
I created them.

But the strange way (at least in my opinion) of changing the parts lib on BL
and the way the poor implemented XML importer works on BL, those XMLs are suddenly
invalid.
So I have to regenerate the XMLs or cause Studio and BL are not synchronized
on the part changes, I have to manually fix the XMLs. This means I have to spend
a serious amount of my spare time for something that should really not be my
task.

My question is, why does it have to work this way?

All other tools and platforms, like Rebrickable, are still able to import those
"invalid" XML files.
I would expect BL just sets the old part numbers to "deprecated" or adds
the old numbers as valid alternatives to the new ones. So the import tool can
automatically switch those parts to the new valid number while the import process
Or another simple solution, the import tool has a "whitelist" of those
old parts integrated. So if the part is not found in the BL database, it checks
the "whitelist" and if the part is found there it automatically converts
it to the new number.

Really strange that such a situation is reality in 2024 with all that AI around
us.

Kind regards
Joerg aka Linse

Indeed that is a huge problem, sadly with the current tools within Bricklink
there no option, wish they updated the import to also match to alternate IDs.

For the time being your best option is to use the software Brickstore, import
the XML there and it will fix all the entries to match Bricklink, then you can
export as XML again.

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