Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | calebfishn  | | Posted: | May 16, 2024 00:15 | | Subject: | Re: Should i sell minifigs seperately from sets? | | Viewed: | 17 times | | Topic: | Help | |
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| In Help, Moncto writes:
| | Im selling a few sets (hagrids hut, hogwarts express, etc) and I was wondering
if it would be better to sell these sets with no minifigs and sell the minifigs
seperately or sell them all at once. Any advice would be appreciated.
thank you 
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The minifigs will probably sell well enough without the sets.
However, the sets will not sell well without the minifigures.
If you have the complete sets, with all the minifigs, then sell it all together.
If you are missing significant parts for the set that may not be worth replacing,
then you will probably want to list the minifigs separately, and part out the
remaining pieces of the set to sell as parts.
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| Author: | calebfishn | | Posted: | May 15, 2024 16:10 | | Subject: | Re: seller didn't include all parts | | Viewed: | 31 times | | Topic: | Help | |
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| I don't think that any of the responses to your issue were doubting you.
They were asking for clarifying details of a post that could be interpreted in
a couple of ways.
One of the great things about the helpful responses on the forum is that multiple
people may be helped by reading responses to an issue raised by a single post.
That is why it is a good thing when the answers range more broadly to related
issues. They may not be completely relevant to your specific case, but they may
be an explanation that someone else with a similar issue needs.
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| Author: | calebfishn | | Posted: | May 15, 2024 16:01 | | Subject: | Re: Where is the scale for box condition ? | | Viewed: | 17 times | | Topic: | Selling | |
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| In Selling, cosmicray writes:
| | I'm seeing a large variety of sellers, grading box conditions with numerical
numbers.
Is there a place where the list of what those numbers mean is defined ?
When I see 9.3/10, or 7/10, without a defined grade list, they are (essentially)
meaningless (or something the seller made up out of thin air).
Nita Rae
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These grading systems are pretty meaningless on Bricklink. They are arbitrary
and mean only what the seller wants it to mean. They are not related to Bricklink's
definitions of condition, and seriously, I don't see how they could be.
Whether sets, boxes, minifigures or parts, a written description is always
preferable to a a grading system of assigned numbers or letters, because it is
less subjective and open to interpretation. What to the seller looks like a 8/10
may appear to the buyer as a 6/10, but there is less argument around a statement
that a box doesn't have any tears or dents.
Often, sellers attempt to use grading systems from the world of collecting such
as from stamps, or trading cards or coins. That is where they get terms like
"Mint". A problem is that first of all, Bricklink is not specifically
targeted at collectors and second that many of the Lego products for sale on
Bricklink are not analogous to collectables like trading cards or coins.
I don't think anything demonstrates this better than the word "mint",
and its permutations, i.e. "MISB". In coin and stamp collecting, a "mint"
item is one that has never been circulated, i.e. appears exactly as it came from
the mint. It is hard to imagine describing a set that sat in a retail store
for months, then was purchased at liquidation discount, and put up for sale on
Bricklink as "never circulated". Even worse, is when sellers apply "Mint"
to used sets, parts and minifigures. I am sure that they believe their item is
in particularly nice condition, but they can't reasonably be interpreted
as "mint".
A coin, or a stamp or a trading card does not have an inventory. It's just
one piece. So, the condition for grading these things will focus almost entirely
on the surface appearance. But that doesn't work well on Bricklink where
many things, (sets, and minifigures) do have an inventory of several parts, (or
hundreds)that are relevant to condition.
In minifigs, an attempt to grade on surface appearance only, leads to some real
howlers, such as "Mint condition - missing the head and legs." or even
better, "Severely scratched torso. Missing head. Otherwise Mint." For
some sellers it seems, if there is even one part of their used (or abused) minifigure
that is absent scratches, they'll emphasize that and call it mint, or VGC
or 9/10.
I'm not saying sellers are dishonest. It is understandable. I mean, I think
all my parts are really awesome too. But the problem is that this application
of irrelevant standards from the world of collectables will lead to misunderstanding
by buyers, and then conflict and unhappiness. Then someone who got a less than
perfect item will come on the forum and propose that Bricklink implement a standard
grading system for the Lego sold here. No, Bricklink should not do that. There
already is a standard, which is "describe any damage".
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| Author: | calebfishn | | Posted: | May 7, 2024 23:56 | | Subject: | Re: Opinions needed | | Viewed: | 47 times | | Topic: | Off Topic | |
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| In Off Topic, Saitobricks.ca writes:
| | I have been doing some research into the LEGO movies to see if they are worth
watching.
But I have extracted all the info available, and I can’t figure out why the LEGO
movie 2 failed.
So what are your thoughts about the second part?
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It failed because it was horrible. Not engaging for kids, with nothing in it
for parents.
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| Author: | calebfishn | | Posted: | May 4, 2024 20:41 | | Subject: | Re: wrongful NSS | | Viewed: | 35 times | | Topic: | Help | |
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| | If you reply to the NSS with proof of shipping, Bricklink should remove the NSS. |
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| Author: | calebfishn | | Posted: | May 4, 2024 17:54 | | Subject: | Re: Would you consider these instructions damaged | | Viewed: | 36 times | | Topic: | Problem Order | |
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| In Problem Order, Dhobeck writes:
| | Hi I received an order today it mostly consisted of instructions. I purchased
the instructions to complete used sets but this is how I received them. All of
the other ones had fold parts I don’t want to be difficult however I do plan
on rebuilding them in to sets and selling them. Would this be enough to warrant
a partial refund?
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It depends on how the seller described them. Did the seller say they were unused
and pristine? As for the folds, the smaller instructions in particular are often
folded right out of the set, and some are even have dog-ears right out of the
box.
I don't think the value of those instruction makes it worth looking for a
refund. Also, if you are going to include them in used sets, a future buyer is
not likely going to be expecting pristine, flat instructions in a used set.
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| Author: | calebfishn | | Posted: | Apr 13, 2024 12:36 | | Subject: | Re: Seller no longer responding | | Viewed: | 34 times | | Topic: | Problem Order | |
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| | File a paypal complaint if the seller remains unresponsive. |
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| Author: | calebfishn | | Posted: | Apr 13, 2024 12:32 | | Subject: | Re: Order Refund timeframe | | Viewed: | 29 times | | Topic: | Problem Order | |
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| In Problem Order, Mkwill96 writes:
| | In Problem Order, calebfishn writes:
| | In Problem Order, Mkwill96 writes:
| | I have placed an order on a store and he hasn't shipped in 3 weeks and hasn't
replied so I've logged a NSS, seller says he's refunded me but I haven't
received anything. (STRIPE PAYMENT). Am wondering how long I should wait for
the refund. (Refund initiated on 8th April)
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Do not remove the NSS until you have Proof that the seller has refunded your
money and you have you have received your money back.
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Seller is now suspended with Preventive action lol, not sure whether to just
sit here and wait or try and figure out what to do... it's a 3k order so
I'm pretty worried rn🥲
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If the seller has been suspended, it probably means there have been several similar
complaints. You almost certainly will not hear back from the seller or get a
refund. You should be working with your bank immediately to get a reversal of
the charges. Was this an experienced seller with good feedback? I assume seller
did not offer paypal for payment. For a valuable order, I would not have recommended
using a payment method that did not give buyer protection.
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| Author: | calebfishn | | Posted: | Apr 13, 2024 12:25 | | Subject: | Re: Buyer not received order UK Royal Mail | | Viewed: | 36 times | | Topic: | Help | |
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| In Help, esp_mitch writes:
| | Hi All
Just had a buyer contact me this morning after not receiving a £9 minifigure
order that was placed on April 5th. The postage option chosen by the buyer was
a standard 1st class large letter, Postage was paid for and label printed using
the Click and collect Royal Mail service and posted that same evening.
I have sent other parcels since then and have had those orders completed by those
buyers so I know the postbox I used has been visited by the Royal Mail.
I’ve asked the buyer to wait another week and see if anything arrives and in
the meantime I will do some research into what the next steps are.
What is the correct course of action as a seller ? Do I need to refund the buyer
even though they picked a non signed for option for post ? I have no reason to
believe the buyer is not telling the truth but also I’m going to be out £11 if
I have to refund even though I processed the order and paid the postage and sent
it ?
Don’t want to get negative feedback from the buyer if I argue the refund.
Thanks in advance for any help or advice
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Some ways to think about it.
1. Getting a signed for postage option is there to help the seller more than
the buyer. The issue of what postage the buyer selected is basically irrelevant.
2. Yes, if you refund you will be out 11 pounds. But if the buyer does not receive
their order, and you don't refund, they will be out 11 pounds. So how is
that fair?
3. It hasn't been very long since you shipped the order, so it is correct
ask the buyer to give the order another week or so to show up. I find if I stay
in contact with a buyer, they are able to be patient in waiting a little longer.
In the meanwhile, double check that the shipping address was correct.
4. You have no reason to suspect that the buyer is not telling the truth. So
you have no reason to refuse a refund, if the package is lost. Yes, it hurts,
but it is the right thing to do. Fortunately lost orders are very rare, and when
they do happen, you can consider it a cost of doing business.
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| Author: | calebfishn | | Posted: | Apr 11, 2024 21:27 | | Subject: | Re: Order Refund timeframe | | Viewed: | 52 times | | Topic: | Problem Order | |
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| In Problem Order, Mkwill96 writes:
| | I have placed an order on a store and he hasn't shipped in 3 weeks and hasn't
replied so I've logged a NSS, seller says he's refunded me but I haven't
received anything. (STRIPE PAYMENT). Am wondering how long I should wait for
the refund. (Refund initiated on 8th April)
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Do not remove the NSS until you have Proof that the seller has refunded your
money and you have you have received your money back.
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| Author: | calebfishn | | Posted: | Apr 10, 2024 22:32 | | Subject: | Re: What is the norm here | | Viewed: | 63 times | | Topic: | Help | |
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| Most sellers should contact you if parts will be missing, rather than just shipping
it. They should give you the option to cancel the order, or arrange for refunds
for the missing parts.
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| Author: | calebfishn | | Posted: | Apr 8, 2024 21:39 | | Subject: | Re: Eclipse! It’s started!!! | | Viewed: | 36 times | | Topic: | Off Topic | |
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| Three minutes of totality. Totally awesome.
We had heavy cloud early in the afternoon when we headed out to view. About one
minute before the eclipse started a hole opened up in the clouds and we had good
viewing. Then, just five minutes before totality, the clouds covered it all up.
Since I couldn't see anything above, I just looked around at the 360 degree
sunset instead which was an unforgettable sight.
Suddenly, about half way through totality the cloud moved, and there it was,
the whole thing, with the corona. The crowd went wild. A minute later, after
totality had passed, the clouds all disappeared and the rest of the eclipse was
in clear skies.
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| Author: | calebfishn | | Posted: | Apr 6, 2024 21:30 | | Subject: | Re: How to charge customers per x amount of lots | | Viewed: | 40 times | | Topic: | Help | |
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| In Help, marcarlo writes:
| | Hello,
I have my own store and I am wondering how I can charge customers for buying
more than 20 lots. Because it takes me so much time to collect the order, I think
it would be fair to base the fee on the amount of lots that are being bought.
How I would like to do it is this:
Every 20 lots = 1 euro extra packing fee.
Could someone help me with this and explain to me how I can set this up in my
store the most efficient way? Also, is there the possibility to let this go automatically?
Thank you in advance!
Kindest regards,
Marc Verkerk
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It might be even more fair to figure out ways to pick your orders faster, and
more efficiently.
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| Author: | calebfishn | | Posted: | Apr 6, 2024 21:26 | | Subject: | Re: Experience all that you can, while you can... | | Viewed: | 35 times | | Topic: | Off Topic | |
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| Where we live is in the zone of totality. Got my eclipse viewing glasses ready
to go. Can't wait!
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| Author: | calebfishn | | Posted: | Apr 2, 2024 10:57 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 77 times | | Topic: | Problem Order | |
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| 1. The seller is not allowed to list incomplete minifigures in a Bricklink store,
no matter what the description may say.
2. You did not get what you paid for. Submit a paypal claim. File an NSS.
3. Post the name of the seller to warn other buyers about unscrupulous behaviour.
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| Author: | calebfishn | | Posted: | Mar 31, 2024 15:43 | | Subject: | Re: Max Negative feedback allowed in one year? | | Viewed: | 55 times | | Topic: | General | |
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| In General, uticabrix writes:
| | Anyone know what the maximum number of negative feedback is allowed for a store
in one years time? I bought from someone not realizing his history of missing
parts and no responses, and not I have same experience with them. They have
3 in last 8 months. All same issue.
Just hoping no one else gets shammed with this.
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If seller is unresponsive, then file and complete a NRS.
If seller does not ship in a timely manner, you should file a NSS, and complete
it.
Leave appropriate feedback on the order.
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| Author: | calebfishn | | Posted: | Mar 21, 2024 23:51 | | Subject: | Re: Getting quotes | | Viewed: | 34 times | | Topic: | Help | |
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| In Help, zorbanj writes:
| | In Help, sw_lego_lover writes:
| | Can I get help understanding what the ability is for requesting quotes?
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https://www.bricklink.com/help.asp?helpID=2437
| | If a seller offers the Quote button then they presumably have to respond, but
otherwise (such as contacting them via BL messaging) there is no responsibility
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A seller does not have to respond. If they do, the quote is good for 3 days.
| | All too many sellers offer no clear pricing for shipping, and I'm not about
to get snookered into paying 30%+ for shipping. In addition, most sellers don't
have a Quote option. This seems quite anti-consumer.
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This is because most quotes don't result in a sale, which is a waste of the
seller's time.
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66% of quotes I provide are accepted. I like this system and I don't think
it is a waste of time. I think that is because the buyer actually fills out a
cart.
Of the remaining 33% that are not accepted, a good number are cancelled because
parts were purchased by someone else.
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| Author: | calebfishn | | Posted: | Mar 19, 2024 16:41 | | Subject: | Re: How many mistakes in an order are OK? | | Viewed: | 59 times | | Topic: | Buying | |
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| Mistakes are never "OK".
But they happen. When handling thousands of parts in thousands of variations,
human fallibility means mistakes will happen from time to time.
Because of this, what becomes most important is how the mistakes is dealt with,
i.e. what the seller does to try to fix the mistake, so that the buyer has an
enjoyable and satisfying experience.
As a seller, I hope that I never make a mistake, of course. But I also hope that
if I do make a mistake the buyer will contact me and let me know about it. Two
reasons what this is important.
1. Sellers want to fix mistakes, and make things right. They can't offer
a resolution to a problem they don't know about.
2. Mistakes on orders, especially in parts, result in inventory errors. Inventory
errors beget more mistakes on orders, and more unhappy buyers. If I sent the
wrong number, or wrong color of a particular part, it may be no big deal to the
buyer who just lets it slide. But next time someone orders, I would be going
nuts trying to figure out why I don't have the part that person ordered.
Please, always inform sellers you found a mistake. I always value when people
do this for me, and I appreciate how amazingly patient and understanding my buyers
are.
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| Author: | calebfishn | | Posted: | Mar 19, 2024 16:31 | | Subject: | Re: New minifigure assembled/unassembled | | Viewed: | 41 times | | Topic: | Help | |
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| Because of this:
"New Minifigures - Minifigures are brand new, taken directly from new sets
or purchased as new in another form such as accessory packs or Pick A Brick and
have been handled only for sorting. Minifigures may be listed as new either assembled
or unassembled."
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| Author: | calebfishn | | Posted: | Mar 19, 2024 16:29 | | Subject: | Re: New minifigure assembled/unassembled | | Viewed: | 40 times | | Topic: | Help | |
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| There is really not much room for interpretation or confusion here. Two separate
sentences:
1. Taken directly from new sets means "new".
2. Minifigs may be listed as new either assembled or unassembled.
Those are the Bricklink rules for listing. Period. No lawyers are needed.
The questions that come up regularly are really not about the rules, but about
preferences. Some buyers' preference is that new minifigures have not been
assembled. That is fine. There are thousands of minifigure listings described
in the comments as not having been assembled, and people who prefer that should
buy from those sellers.
The second interpretation offered is incorrect, because it adds an negative imperative,
i.e. "Thou Shalt Not".
What is to stop a seller from listing a minifigure that has been displayed for
years as "new"? Nothing; except honesty, integrity, personal self respect,
and the risk of receiving a negative feedback and a bad reputation. But that
is true for all manner of incorrect or dishonest listings.
The word "displayed" in a minifigure sales listing translates: "Played
with", except it was played with by an adult.
I sell new mini-figures unassembled only. I do that because I believe many buyers
prefer that, and the ones that don't, really don't care either way.
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