| Discussion Forum: Thread 357661 |
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| | | Author: | infinibrix  | | Posted: | May 12, 2024 12:09 | | Subject: | Sam Kerr Minifigure using wrong hair design?? | | Viewed: | 106 times | | Topic: | Catalog | | Status: | Open | |
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| I've just had a customer complain that my Sam Kerr isn't genuine?
However whilst its accurate as per Bricklink and Brickset it seems the set comes
with alternate hair pieces and whilst it may seem okay to use either it really
ought to match with the instructions which actually use:-
The promotional images of Sam Kerr holding the minifig also show it with this
hair design:-
https://jaysbrickblog.com/news/lego-40634-lego-icons-of-play-and-play-unstoppable-campaign-revealed/
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| | | | | Author: | infinibrix | | Posted: | May 12, 2024 12:13 | | Subject: | Re: Sam Kerr Minifigure using wrong hair design?? | | Viewed: | 34 times | | Topic: | Catalog | |
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| In Catalog Requests, infinibrix writes:
I didn't choose the correct colour for the macro so hair should be the Dark
Brown one found in the set rather than the black one I've displayed
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| | | | | | | Author: | TheBrickGuys | | Posted: | May 12, 2024 12:57 | | Subject: | Re: Sam Kerr Minifigure using wrong hair design?? | | Viewed: | 41 times | | Topic: | Catalog | |
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| In Catalog, infinibrix writes:
| | In Catalog Requests, infinibrix writes:
I didn't choose the correct colour for the macro so hair should be the Dark
Brown one found in the set rather than the black one I've displayed
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Just to be clear, which hair piece did you include with the figure you sent to
your customer?
Jim.
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| | | | | | | | | Author: | infinibrix | | Posted: | May 12, 2024 13:05 | | Subject: | Re: Sam Kerr Minifigure using wrong hair design?? | | Viewed: | 46 times | | Topic: | Catalog | |
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| In Catalog, TheBrickGuys writes:
| | In Catalog, infinibrix writes:
| | In Catalog Requests, infinibrix writes:
I didn't choose the correct colour for the macro so hair should be the Dark
Brown one found in the set rather than the black one I've displayed
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Just to be clear, which hair piece did you include with the figure you sent to
your customer?
Jim.
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The one as per Bricklinks catalog however my customer was an ebay customer
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| | | | | | | | | | | Author: | TheBrickGuys | | Posted: | May 12, 2024 20:55 | | Subject: | Re: Sam Kerr Minifigure using wrong hair design?? | | Viewed: | 26 times | | Topic: | Catalog | |
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| In Catalog, infinibrix writes:
| | In Catalog, TheBrickGuys writes:
| | In Catalog, infinibrix writes:
| | In Catalog Requests, infinibrix writes:
I didn't choose the correct colour for the macro so hair should be the Dark
Brown one found in the set rather than the black one I've displayed
|
Just to be clear, which hair piece did you include with the figure you sent to
your customer?
Jim.
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The one as per Bricklinks catalog however my customer was an ebay customer
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That could make it a tuff one to resolve. You could send him a link to the minifigure
here on BrickLink and inform him that it is correct as BrickLink is owned by
The Lego Group and if that dose not work you could offer to send him the other
hair piece and file it under a learning curve - that is probably what I would
do if the BrickLink did not satisfy your customer.
Jim
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| | | | | | | | | | | | | Author: | infinibrix | | Posted: | May 13, 2024 03:45 | | Subject: | Re: Sam Kerr Minifigure using wrong hair design?? | | Viewed: | 35 times | | Topic: | Catalog | |
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| In Catalog, TheBrickGuys writes:
| | In Catalog, infinibrix writes:
| | In Catalog, TheBrickGuys writes:
| | In Catalog, infinibrix writes:
| | In Catalog Requests, infinibrix writes:
I didn't choose the correct colour for the macro so hair should be the Dark
Brown one found in the set rather than the black one I've displayed
|
Just to be clear, which hair piece did you include with the figure you sent to
your customer?
Jim.
|
The one as per Bricklinks catalog however my customer was an ebay customer
|
That could make it a tuff one to resolve. You could send him a link to the minifigure
here on BrickLink and inform him that it is correct as BrickLink is owned by
The Lego Group and if that dose not work you could offer to send him the other
hair piece and file it under a learning curve - that is probably what I would
do if the BrickLink did not satisfy your customer.
Jim
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Well yes though its not so much that I have an issue with the resolution side
should my buyer be unwilling to accept the reference links I've used but
rather wanting to advise BL that on this very rare occasion its not cataloged
correctly in line with their minifig policy also I have a feeling even someone
buying here may question why it doesn't match with the promotional images/instructions
etc...
Personally I think the one used in the catalog is an overall better match for
the real person which is probably why the catalog contributor assumed it was
the correct one to use
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| | | | | Author: | Turez | | Posted: | May 12, 2024 12:33 | | Subject: | Re: Sam Kerr Minifigure using wrong hair design?? | | Viewed: | 41 times | | Topic: | Catalog | |
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| In Catalog Requests, infinibrix writes:
I agree. But since the wrong minifigure soc155 has been in the catalog for so
long and is listed in many stores, a new minifigure with the correct hair piece
must be added to the catalog to fix this.
https://www.bricklink.com/wantedCatalog.asp?catType=M
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| | | | | | | Author: | infinibrix | | Posted: | May 13, 2024 03:51 | | Subject: | Re: Sam Kerr Minifigure using wrong hair design?? | | Viewed: | 33 times | | Topic: | Catalog | |
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| In Catalog, Turez writes:
| | In Catalog Requests, infinibrix writes:
I agree. But since the wrong minifigure soc155 has been in the catalog for so
long and is listed in many stores, a new minifigure with the correct hair piece
must be added to the catalog to fix this.
https://www.bricklink.com/wantedCatalog.asp?catType=M
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When I next have to do a batch of minifig photos for my ebay listings I may have
a look at getting a Sam Kerr photo done at the same time.
How is it likely to be tackled. Will it just go in the catalog as soc155b and
sit alongside the exisitng one? or will the existing one likely be marked
for deletion at some point once the new one is in place?
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| | | | | | | | | Author: | Turez | | Posted: | May 13, 2024 04:59 | | Subject: | Re: Sam Kerr Minifigure using wrong hair design?? | | Viewed: | 38 times | | Topic: | Catalog | |
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| In Catalog, infinibrix writes:
| | In Catalog, Turez writes:
| | In Catalog Requests, infinibrix writes:
I agree. But since the wrong minifigure soc155 has been in the catalog for so
long and is listed in many stores, a new minifigure with the correct hair piece
must be added to the catalog to fix this.
https://www.bricklink.com/wantedCatalog.asp?catType=M
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When I next have to do a batch of minifig photos for my ebay listings I may have
a look at getting a Sam Kerr photo done at the same time.
How is it likely to be tackled. Will it just go in the catalog as soc155b and
sit alongside the exisitng one? or will the existing one likely be marked
for deletion at some point once the new one is in place?
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The new entry will replace the existing one, i.e. once the minifigure with correct
hair piece has been added, soc155 will be marked for deletion and removed from
the set inventory.
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