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| | Author: | 9_lives_bricks | Posted: | Apr 24, 2024 13:49 | Subject: | BLOCKED FROM WEBSITE | Viewed: | 310 times | Topic: | Technical Issues | |
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| Over a month ago, Bricklink blocked us from their website, because we were taking
statistical data from the store ranking list to put on our personal excel spreadsheets.
We have sent multiple emails to Bricklink, asking to resolve this issue and
we have yet to receive any replies to our requests. Also, our service provider
cannot change our IP address and resetting our router also does not change our
IP. We need this resolved soon. Does anyone know how we can contact Bricklink
by phone, or how we can fix this problem?
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| | | | Author: | LocoPorLego | Posted: | Apr 24, 2024 14:18 | Subject: | Re: BLOCKED FROM WEBSITE | Viewed: | 84 times | Topic: | Technical Issues | |
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| In Technical Issues, 9_lives_bricks writes:
| Over a month ago, Bricklink blocked us from their website, because we were taking
statistical data from the store ranking list to put on our personal excel spreadsheets.
We have sent multiple emails to Bricklink, asking to resolve this issue and
we have yet to receive any replies to our requests. Also, our service provider
cannot change our IP address and resetting our router also does not change our
IP. We need this resolved soon. Does anyone know how we can contact Bricklink
by phone, or how we can fix this problem?
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I've had reasons to contact BL in the past, and found it near impossible
to contact anyone who actually works for BL. They want you to use the "Community"
resource, good luck. (credit where credits due, the "Community" does
help sometimes, just a bummer to rely on complete strangers for technical BL
help instead of the company, but that's what it is.)
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| | | | Author: | 1001bricks | Posted: | Apr 24, 2024 14:18 | Subject: | Re: BLOCKED FROM WEBSITE | Viewed: | 99 times | Topic: | Technical Issues | |
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| In Technical Issues, 9_lives_bricks writes:
| Over a month ago, Bricklink blocked us from their website
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But, how then did you post this?
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| | | | | | Author: | yorbrick | Posted: | Apr 24, 2024 16:38 | Subject: | Re: BLOCKED FROM WEBSITE | Viewed: | 86 times | Topic: | Technical Issues | |
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| In Technical Issues, 1001bricks writes:
| In Technical Issues, 9_lives_bricks writes:
| Over a month ago, Bricklink blocked us from their website
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But, how then did you post this?
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I assume they were blocked from using the API. They still have buying and selling
privileges.
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| | | | | | | | Author: | 1001bricks | Posted: | Apr 24, 2024 16:42 | Subject: | Re: BLOCKED FROM WEBSITE | Viewed: | 95 times | Topic: | Technical Issues | |
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| In Technical Issues, yorbrick writes:
| In Technical Issues, 1001bricks writes:
| In Technical Issues, 9_lives_bricks writes:
| Over a month ago, Bricklink blocked us from their website
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But, how then did you post this?
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I assume they were blocked from using the API. They still have buying and selling
privileges.
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Oh OK, but then, did they read the API Terms?
I'd say no.
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| | | | | | | | | | Author: | 9_lives_bricks | Posted: | Apr 24, 2024 18:05 | Subject: | Re: BLOCKED FROM WEBSITE | Viewed: | 94 times | Topic: | Technical Issues | |
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| Didn't get blocked from using the API. was just using excel to pull some
of the store ranking list. My guess is I pulled to much in the amount of time
allowed so to BL it looked like a cyber attack. They blocked my IP from going
on the site. Only way I can use the site right now is by using a VPN.
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| | | | | | | | | | | | Author: | 1001bricks | Posted: | Apr 24, 2024 18:47 | Subject: | Re: BLOCKED FROM WEBSITE | Viewed: | 82 times | Topic: | Technical Issues | |
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| In Technical Issues, 9_lives_bricks writes:
| Didn't get blocked from using the API. was just using excel to pull some
of the store ranking list. My guess is I pulled to much in the amount of time
allowed so to BL it looked like a cyber attack.
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No, it's a question of excessive number of queries, server load, etc.
See BL Terms?
I guess if it's minor, your IP will be unbanned tomorrow after BrickLink
midnight 00:00 EDT, in 5+ hours.
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| | | | | | | | | | | | | | Author: | ErwinNL | Posted: | Apr 25, 2024 05:24 | Subject: | Re: BLOCKED FROM WEBSITE | Viewed: | 65 times | Topic: | Technical Issues | |
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| In Technical Issues, 1001bricks writes:
| In Technical Issues, 9_lives_bricks writes:
| Didn't get blocked from using the API. was just using excel to pull some
of the store ranking list. My guess is I pulled to much in the amount of time
allowed so to BL it looked like a cyber attack.
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No, it's a question of excessive number of queries, server load, etc.
See BL Terms?
I guess if it's minor, your IP will be unbanned tomorrow after BrickLink
midnight 00:00 EDT, in 5+ hours.
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He was blocked a month ago, why do you think tomorrow will be the magic day he
can get back on the site?
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| | | | | | | | | | | | | | | | Author: | 1001bricks | Posted: | Apr 25, 2024 10:42 | Subject: | Re: BLOCKED FROM WEBSITE | Viewed: | 64 times | Topic: | Technical Issues | |
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| In Technical Issues, ErwinNL writes:
| In Technical Issues, 1001bricks writes:
| In Technical Issues, 9_lives_bricks writes:
| Didn't get blocked from using the API. was just using excel to pull some
of the store ranking list. My guess is I pulled to much in the amount of time
allowed so to BL it looked like a cyber attack.
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No, it's a question of excessive number of queries, server load, etc.
See BL Terms?
I guess if it's minor, your IP will be unbanned tomorrow after BrickLink
midnight 00:00 EDT, in 5+ hours.
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He was blocked a month ago, why do you think tomorrow will be the magic day he
can get back on the site?
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Didn't know, but this is why I wrote exactly "if it's minor".
If it's a month ban, then it's not minor, or they have so few time that
they don't consider it's a priority to unban him
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| | | | Author: | BrickDeals | Posted: | Apr 24, 2024 20:09 | Subject: | Re: BLOCKED FROM WEBSITE | Viewed: | 105 times | Topic: | Technical Issues | |
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| In Technical Issues, 9_lives_bricks writes:
| Over a month ago, Bricklink blocked us from their website, because we were taking
statistical data from the store ranking list to put on our personal excel spreadsheets.
We have sent multiple emails to Bricklink, asking to resolve this issue and
we have yet to receive any replies to our requests. Also, our service provider
cannot change our IP address and resetting our router also does not change our
IP. We need this resolved soon. Does anyone know how we can contact Bricklink
by phone, or how we can fix this problem?
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I would start by reading the TOS you agreed to when you signed up on the site.
https://www.bricklink.com/v3/terms_of_service.page
Pay particular attention to Section 17.
I have gotten 1 minute blocks back when I was least favoriting 10,000 stores
(at 9,653 right now), because I was loading stores so fast.
If this has been going on for a month, the problem isn't going to fix itself.
You must have been doing some hard scraping to where the site considered it a
DDOS attack.
I would not repeat this behavior in the future. The API is provided, learn how
to use it.
Here are 5 options. This isn't even a full list.
1.) Send endless emails letting Bricklink staff know you were abusing their site.
Probably doesn't matter because you are unlikely to get a response that solves
your problem.
2.) Change your IP address. If your router doesn't have this feature, buy
another router.
3.) Request your provider change your IP address. You didn't try hard enough.
4.) Switch providers.
5.) Use a VPN with coupon for $25-$30 US a year ($2 a month).
Youtube and Google are your friends.
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| | | | | | Author: | UTLF | Posted: | Apr 24, 2024 21:48 | Subject: | Re: BLOCKED FROM WEBSITE | Viewed: | 79 times | Topic: | Technical Issues | |
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| | I have gotten 1 minute blocks back when I was least favoriting 10,000 stores (at 9,653 right now), because I was loading stores so fast.
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Is there a reason for doing that?
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| | | | | | | | Author: | Stellar | Posted: | Apr 25, 2024 04:49 | Subject: | Re: BLOCKED FROM WEBSITE | Viewed: | 67 times | Topic: | Technical Issues | |
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| In Technical Issues, UTLF writes:
| | I have gotten 1 minute blocks back when I was least favoriting 10,000 stores (at 9,653 right now), because I was loading stores so fast.
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Is there a reason for doing that?
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If he buys a lot then I suppose it least favorites open stores that have prices
over the average so that the Easy Buy page works better for him.
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| | | | | | Author: | 9_lives_bricks | Posted: | Apr 25, 2024 11:43 | Subject: | Re: BLOCKED FROM WEBSITE | Viewed: | 81 times | Topic: | Technical Issues | |
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| I didn't get one at all. Not on any of the messages I send |
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| | | | | | | | Author: | 1001bricks | Posted: | Apr 25, 2024 12:03 | Subject: | Re: BLOCKED FROM WEBSITE | Viewed: | 86 times | Topic: | Technical Issues | |
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| In Technical Issues, 9_lives_bricks writes:
| I didn't get one at all. Not on any of the messages I send
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How's that even possible
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