Feedback Forum: Profile of SteinchendeaIer (7740): Neutral Comments
 Type   Member   Date   Order ID   S/B 
 Neutral  Mario42 (32)  Dec 4, 2023  23639967  Seller 
 Used parts are uncleaned and damaged. Replacement parts are okay at best. :(
 Reply: Parts were used, delivery was immediate!
 Neutral  Klotz_am_Bein (49)  Aug 28, 2023  22548530  Seller 
 Lot of items were wrong/missing. Communication unsatisfactory. Refund very late
 Neutral  Lellep (157)  Aug 21, 2023  22553238  Seller 
 Sent non-LEGO-bricks. How ever I got refund quick.
 Neutral  GeTh75 (71)  Aug 2, 2023  22678193  Seller 
 long processing time, 1 wrong part delivered, the rest was ok
 Reply: Processing time was observed, we have no influence on the shipping process!
 Neutral  kleinerPrinz (16)  Jun 14, 2023  22335124  Seller 
 Fehlbestand ersetzen nicht möglich, weil keine Kommunikation vor dem Versand
 Reply: Teil ist woanders reingerutscht, wie sollen wir da kommunizieren?
 Follow-Up: 7.6.2023: Beim packen deiner Teile haben wir einen Fehlbestand entdeckt ...
 Neutral  Tiede90 (4)  Jun 4, 2023  22184608  Seller 
 Waited nearly 3 week for arrival, four Bricks missing
 Reply: No response to message, we can't do anything for longer shipping times!
 Neutral  FinJosh (31)  Feb 4, 2023  19908592  Seller 
 Fast shipping!Sadly i got few wrong pieces.
 Reply: What was wrong? 6 months later via feedback?
 Neutral  Marvenger (65)  Feb 4, 2023  21131914  Seller 
 Missing parts and wrong colors. Refund was fast.
 Reply: Then why neutral feedback?
 Neutral  dchowster1 (42)  Jan 15, 2023  20840544  Seller 
 Good selection of pieces, although around 30-40 pieces missing from order.
 Reply: Solution was suggested but no response!
 Neutral  Bloodaxe (102)  Dec 23, 2022  20618761  Seller 
 There were some bricks missing in the order. Replaced without contacting me.
 Reply: No information, no communication - no chance of a solution!
 Neutral  BlockByBlock07 (73)  Jul 25, 2022  19477859  Seller 
  Quick and positive communication. Recommended.
 Reply: Then why only neutral?
 Neutral  ChiefOmnicron (2)  Jul 23, 2022  19589597  Seller 
 Compared to others long delivery time, maybe just a fluke
 Reply: According to the shipment tracking, the package was with DHL for 5 days !!!!!
 Neutral  Snapped (11)  Jul 12, 2022  19452415  Seller 
 Seller provided order product with efficient shipping time and packaging
 Reply: Buy packaging, expect the set! Package was sent on time, please contact DHL!
 Neutral  mg69 (142)  Mar 20, 2022  18543764  Seller 
 LOGISTICA DA MIGLIORARE, MATERIALE NELLA NORMA
 Reply: We are not responsible for long delivery times with DHL!
 Neutral  caidentconway (4)  Jan 26, 2022  18078629  Seller 
 good
 Reply: 2 figures ordered, sent directly and rated "neutral". absolutely dubious!
 Neutral  play_well_franc (268)  Jan 20, 2022  17251806  Seller 
 MANY missing parts (eventually refunded); many parts mixed (new/used/colors/et
 Reply: Ordered 8000 pieces, 50 missing, even got refunded twice!
 Neutral  Mirkob (25)  Dec 7, 2021  17640179  Seller 
 I received a 3 cm rope. Why anybody should buy a 3 cm rope?
 Reply: Please excuse me but why DID you buy then a 3cm rope?Please read the description
 Neutral  kingart (377)  Sep 10, 2021  16819911  Seller 
 Every time I buy a piece is missing.
 Neutral  NickelVier (47)  Jul 30, 2021  16756648  Seller 
 Bestellung wurde schnell bearbeitet.
 Reply: No justification for a neutral rating! WTF?!?
 Neutral  fritzhil (11)  Jul 9, 2021  16659976  Seller 
 many pieces (new and used) were heavily damaged. Seller refunded these parts
 Reply: Buy used parts, expect new parts!
 Neutral  WaveCA (26)  Mar 8, 2021  15665893  Seller 
 Fast Delivery, Part missing and refunded
 Neutral  TheMasterNinja (7)  Feb 9, 2021  14345068  Seller 
 One minifigure (Frankjaw) had the wrong armor piece, otherwise great condition
 Reply: No communication, we could have clarified :(
 Neutral  CommanderThee (110)  Dec 30, 2020  14067692  Seller 
 Some parts were the wrong type
 Reply: Bestellung war im August, jetzt "Neutral" bewerten ohne etwas zu sagen! :/
 Neutral  cricri221 (253)  Dec 24, 2020  14921506  Seller 
 le n 4185 est gris au lieu d'etre lime
 Reply: directly neutral rated without first contacting, no communication!
 Neutral  Milton_Waddams (66)  Nov 12, 2020  14532243  Seller 
 Fast dispatch, 1 item not available & 1 item missing from order, seller refunded
 Reply: No communication, directly rated neutrally!
 Neutral  Oskay_x (96)  Oct 27, 2020  14478416  Seller 
 Die 1x1 Tile ist nicht Dark Purple, geht aber auch so.
 Reply: Ohne Absprache, keine Kommunikation! Hätten wir auch regeln können!
 Neutral  ChristianG (46)  Oct 17, 2020  14138643  Seller 
 All good.. except not all parts 100% as discribed. Some items different to order
 Reply: No communication, directly rated neutrally!
 Neutral  brickomotion (113)  Oct 11, 2020  13885210  Seller 
 Several missing and wrong parts.
 Reply: Rated without prior communication!
 Neutral  Nick42713 (95)  Jul 17, 2020  12962731  Seller 
 Unfortunately never received the items, they were lost in shipping
 Reply: We have no influence on the post through Covid-19 !!!
 Neutral  bb1642213 (16)  Jul 10, 2020  13090925  Seller 
 
 Reply: Yes please?
 Neutral  wizy999 (16)  Jun 4, 2020  13107236  Seller 
 good
 Reply: What is good? Parts? Delivery? Service? Why only neutral?
 Neutral  MakeMeBrick (350)  Apr 9, 2020  12775393  Seller 
 Gebrauchte Teile könnten besser sein, freundlicher Händler.
 Reply: Keine Rücksprache, hätten wir sicher auch klären können!
 Neutral  bb1502322 (4)  Feb 7, 2020  12083884  Seller 
 Handling and shipping time was ok, some parts arrived in the wrong color
 Reply: Evaluation without consultation, something like that is not appropriate!
 Neutral  Rueffi (77)  May 20, 2019  11023410  Seller 
 bekommen es nicht hin die richtigen teile zu liefern
 Reply: Keine Kommunikation mit dem Käufer möglich!
 Neutral  Letofred (18)  Mar 14, 2019  10755159  Seller 
 schnelle Lieferung, ein kleiner Fehler, aber kein Grund zur Reklamation
 Reply: Und warum dann nur ein "neutral"? Das nächste mal vorher schreiben :)
 Neutral  Cicciuocci (37)  Feb 22, 2019  10637220  Seller 
 A couple of items were missing (only 0,2€ value). Anyway, good seller
 Reply: why neutral? why no communication? we could have clarified!
 Neutral  hoendel (14)  Jan 21, 2019  10417484  Seller 
 netter Kontakt, Liefervereinbarung nicht eingehalten somit zu lange Lieferzeit
 Reply: Wir bieten keine Selbstabholung an, daher unberechtigte neutrale Bewertung!!!
 Neutral  En_Zoo (42)  Dec 21, 2018  10229334  Seller 
 Slow and wrong bricks. A partial remedy was found.
 Reply:  everything was clarified, then why only neutral?
 Neutral  E.Bannenberg (59)  Nov 13, 2018  10141031  Seller 
 Inkomplett, es fehlen mehrere Teile bzw. es ist ein Teil in falscher Farbe.
 Reply: Konnte geklärt werden, warum nur "neutral" :)
 Neutral  JeanPhi (143)  Sep 21, 2018  9843267  Seller 
 Exchange with seller ok. But it took 15 days to arrive in france !! way to much.
 Reply: Sorry for waiting, but the speed of the post office is out of our responsibility
 Neutral  LEGOFAN1976 (50)  Sep 7, 2018  9824360  Seller 
 Konnte alles geregelt werden
 Reply: Wenn alles geklärt werden konnte, warum nur "neutral" :)

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