I just responded to a post I made about issues with changing order status due
"paid-pending" transactions and it seems it was removed. Is there a
reason for this?
Here was the gist of the post:
Since last Friday, all of a sudden, about 25-30% off all Paypal payments in my
store are getting stuck in the pending state. BrickLink shows this with a status
of "paid-pending." This is so odd as it hasn't happened in months
(since well before they added the "paid-pending" designation), now all
of sudden it has happened in my store 13 times since Friday (around a quarter
of all orders) and that's including an entire day of being closed in an attempt
to remedy it.
When there is ANY "Paid-Pending" order in my order list, I get an error
when I try to change the status of ANY order. Every attempt to change gets an
error but it will only change orders that are newer than the uppermost "Paid-Pending"
order (meaning after getting the error message and then refreshing the page back
to the orders page it only has changed the status of the ones above the uppermost
paid-pending, but nothing below).
The pending Paypal payments always don't complete at exactly 24 hours after
they were first attempted. Several buyers have tried to pay again and received
the exact same error triggering another 24 hour wait period. Only 1 or 2 have
been successful attempting payment again through BrickLink. Many buyers have
asked to pay directly through Paypal to get their orders moving, but when that
is done, I am no longer able to change the status to paid ever.
This is causing tons of headaches (without even mentioning the bricksync problems
this is causing) and while BrickLink said they would get back to me, it's
been 4 days since they said that, and I haven't heard a peep.
Has something changed in the last week that has caused this to start happening
on 25-30% of all orders? Any remedy I can do myself?
I just responded to a post I made about issues with changing order status due
"paid-pending" transactions and it seems it was removed. Is there a
reason for this?
I just responded to a post I made about issues with changing order status due
"paid-pending" transactions and it seems it was removed. Is there a
reason for this?
It was moved to:
Technical Issues
Bugs (both actual and perceived) and any other technical issues such as
downtime, slow pages, or error messages.
I just responded to a post I made about issues with changing order status due
"paid-pending" transactions and it seems it was removed. Is there a
reason for this?
It was moved to:
Technical Issues
Bugs (both actual and perceived) and any other technical issues such as
downtime, slow pages, or error messages.
USA, New York
Spain, Comunidad Valenciana