Discussion Forum: Thread 357340

 Author: Dhobeck View Messages Posted By Dhobeck
 Posted: May 4, 2024 15:59
 Subject: Would you consider these instructions damaged
 Viewed: 175 times
 Topic: Problem Order
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Dhobeck (33)

Location:  USA, Montana
Member Since Contact Type Status
Oct 24, 2023 Contact Member Seller
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Store: SirIceCreamMansBrixNFigs
Hi I received an order today it mostly consisted of instructions. I purchased
the instructions to complete used sets but this is how I received them. All of
the other ones had fold parts I don’t want to be difficult however I do plan
on rebuilding them in to sets and selling them. Would this be enough to warrant
a partial refund?
 


 Author: Saitobricks.ca View Messages Posted By Saitobricks.ca
 Posted: May 4, 2024 16:02
 Subject: Re: Would you consider these instructions damaged
 Viewed: 38 times
 Topic: Problem Order
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Saitobricks.ca (37)

Location:  Canada, Ontario
Member Since Contact Type Status
Aug 28, 2021 Contact Member Seller
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Store Closed Store: Unlicensed Bricks
In Problem Order, Dhobeck writes:
  Hi I received an order today it mostly consisted of instructions. I purchased
the instructions to complete used sets but this is how I received them. All of
the other ones had fold parts I don’t want to be difficult however I do plan
on rebuilding them in to sets and selling them. Would this be enough to warrant
a partial refund?

For me I just wouldn’t bother, just state that they are wrinkly when selling
the set.
 Author: calebfishn View Messages Posted By calebfishn
 Posted: May 4, 2024 17:54
 Subject: Re: Would you consider these instructions damaged
 Viewed: 36 times
 Topic: Problem Order
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calebfishn (2143)

Location:  Canada, Ontario
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Feb 17, 2009 Contact Member Seller
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Store: Barbie's Brick Store
In Problem Order, Dhobeck writes:
  Hi I received an order today it mostly consisted of instructions. I purchased
the instructions to complete used sets but this is how I received them. All of
the other ones had fold parts I don’t want to be difficult however I do plan
on rebuilding them in to sets and selling them. Would this be enough to warrant
a partial refund?

It depends on how the seller described them. Did the seller say they were unused
and pristine? As for the folds, the smaller instructions in particular are often
folded right out of the set, and some are even have dog-ears right out of the
box.

I don't think the value of those instruction makes it worth looking for a
refund. Also, if you are going to include them in used sets, a future buyer is
not likely going to be expecting pristine, flat instructions in a used set.
 Author: Dhobeck View Messages Posted By Dhobeck
 Posted: May 4, 2024 18:24
 Subject: Re: Would you consider these instructions damaged
 Viewed: 25 times
 Topic: Problem Order
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Dhobeck (33)

Location:  USA, Montana
Member Since Contact Type Status
Oct 24, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: SirIceCreamMansBrixNFigs
In Problem Order, calebfishn writes:
  In Problem Order, Dhobeck writes:
  Hi I received an order today it mostly consisted of instructions. I purchased
the instructions to complete used sets but this is how I received them. All of
the other ones had fold parts I don’t want to be difficult however I do plan
on rebuilding them in to sets and selling them. Would this be enough to warrant
a partial refund?

It depends on how the seller described them. Did the seller say they were unused
and pristine? As for the folds, the smaller instructions in particular are often
folded right out of the set, and some are even have dog-ears right out of the
box.

I don't think the value of those instruction makes it worth looking for a
refund. Also, if you are going to include them in used sets, a future buyer is
not likely going to be expecting pristine, flat instructions in a used set.

They left the comment section blank
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: May 4, 2024 18:00
 Subject: Re: Would you consider these instructions damaged
 Viewed: 31 times
 Topic: Problem Order
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1001bricks (52390)

Location:  France, Provence-Alpes-Côte d'Azur
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Store: 1001bricks
In Problem Order, Dhobeck writes:
  Hi I received an order today it mostly consisted of instructions. I purchased
the instructions to complete used sets but this is how I received them.

Frankly? There's one brand New 70337 in Texas for 50 cents...

Don't bother buying Used for Instructions (apart really rare/expensive and
with details on their condition...)
 Author: Dhobeck View Messages Posted By Dhobeck
 Posted: May 4, 2024 18:30
 Subject: Re: Would you consider these instructions damaged
 Viewed: 27 times
 Topic: Problem Order
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Dhobeck (33)

Location:  USA, Montana
Member Since Contact Type Status
Oct 24, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: SirIceCreamMansBrixNFigs
In Problem Order, 1001bricks writes:
  In Problem Order, Dhobeck writes:
  Hi I received an order today it mostly consisted of instructions. I purchased
the instructions to complete used sets but this is how I received them.

Frankly? There's one brand New 70337 in Texas for 50 cents...

Don't bother buying Used for Instructions (apart really rare/expensive and
with details on their condition...)

Will do. I was trying to save on shipping as it was the only store that had the
combination of items I was looking for.
 Author: Brickman4you View Messages Posted By Brickman4you
 Posted: May 4, 2024 18:33
 Subject: Re: Would you consider these instructions damaged
 Viewed: 32 times
 Topic: Problem Order
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Brickman4you (1920)

Location:  USA, North Carolina
Member Since Contact Type Status
Aug 14, 2014 Contact Member Seller
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Store: Brickman's Store
In Problem Order, Dhobeck writes:
  Hi I received an order today it mostly consisted of instructions. I purchased
the instructions to complete used sets but this is how I received them. All of
the other ones had fold parts I don’t want to be difficult however I do plan
on rebuilding them in to sets and selling them. Would this be enough to warrant
a partial refund?

I would let the seller know they should have been listed as "Fair"
or "Poor". If the rest of the order was exceptional then I would past
on feedback. It's not like this would be deserving of a neutral since we
only have two options (Neutral=Negative strike) and (Negative=Same Negative Strike).
This seller should go back through all their used instructions in ask "would
I want to receive this" and trash ones like this example.
 Author: BrickDeals View Messages Posted By BrickDeals
 Posted: May 4, 2024 19:07
 Subject: Re: Would you consider these instructions damaged
 Viewed: 40 times
 Topic: Problem Order
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BrickDeals (2801)

Location:  USA, Virginia
Member Since Contact Type Status
Jan 13, 2004 Contact Member Seller
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Store Closed Store: Brick Deals©
In Problem Order, Dhobeck writes:
  Hi I received an order today it mostly consisted of instructions. I purchased
the instructions to complete used sets but this is how I received them. All of
the other ones had fold parts I don’t want to be difficult however I do plan
on rebuilding them in to sets and selling them. Would this be enough to warrant
a partial refund?

Damage should be noted by the seller, but honestly there is not enough information
here.

You say you ordered instructions? What was the total value? Were all of them
in the same condition?

You are showing 60 cents worth of instructions, so you can rebuild a $10 set
to resell?

I'm just trying to put things in perspective here.

Also despite the low value of the instructions, few sellers seem to have them
in stock, so you have to weigh what it would have cost you to make a separate
order.

If someone wants a pristine copy of instructions, they can download them directly
from LEGO.
 Author: Dhobeck View Messages Posted By Dhobeck
 Posted: May 4, 2024 19:44
 Subject: Re: Would you consider these instructions damaged
 Viewed: 35 times
 Topic: Problem Order
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Dhobeck (33)

Location:  USA, Montana
Member Since Contact Type Status
Oct 24, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: SirIceCreamMansBrixNFigs
In Problem Order, BrickDeals writes:
  In Problem Order, Dhobeck writes:
  Hi I received an order today it mostly consisted of instructions. I purchased
the instructions to complete used sets but this is how I received them. All of
the other ones had fold parts I don’t want to be difficult however I do plan
on rebuilding them in to sets and selling them. Would this be enough to warrant
a partial refund?

Damage should be noted by the seller, but honestly there is not enough information
here.

You say you ordered instructions? What was the total value? Were all of them
in the same condition?

I ordered 6 instructions, 2 parts, and 1 set. For the instructions it was $2.40,
the parts were $0.55, and the set was $10.91. The parts and set were in great
condition. The 2 instructions shown in the first post were the only ones I was
concerned about.

  
You are showing 60 cents worth of instructions, so you can rebuild a $10 set
to resell?

Basically yes

  
I'm just trying to put things in perspective here.

Also despite the low value of the instructions, few sellers seem to have them
in stock, so you have to weigh what it would have cost you to make a separate
order.

If someone wants a pristine copy of instructions, they can download them directly
from LEGO.
 
 Author: BrickDeals View Messages Posted By BrickDeals
 Posted: May 4, 2024 22:25
 Subject: Re: Would you consider these instructions damaged
 Viewed: 34 times
 Topic: Problem Order
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BrickDeals (2801)

Location:  USA, Virginia
Member Since Contact Type Status
Jan 13, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Brick Deals©
In Problem Order, Dhobeck writes:
  In Problem Order, BrickDeals writes:
  In Problem Order, Dhobeck writes:
  Hi I received an order today it mostly consisted of instructions. I purchased
the instructions to complete used sets but this is how I received them. All of
the other ones had fold parts I don’t want to be difficult however I do plan
on rebuilding them in to sets and selling them. Would this be enough to warrant
a partial refund?

Damage should be noted by the seller, but honestly there is not enough information
here.

You say you ordered instructions? What was the total value? Were all of them
in the same condition?

I ordered 6 instructions, 2 parts, and 1 set. For the instructions it was $2.40,
the parts were $0.55, and the set was $10.91. The parts and set were in great
condition. The 2 instructions shown in the first post were the only ones I was
concerned about.

  
You are showing 60 cents worth of instructions, so you can rebuild a $10 set
to resell?

Basically yes

  
I'm just trying to put things in perspective here.

Also despite the low value of the instructions, few sellers seem to have them
in stock, so you have to weigh what it would have cost you to make a separate
order.

If someone wants a pristine copy of instructions, they can download them directly
from LEGO.

I wouldn't worry about it. I won't even message a seller unless it is
over a $1.00.

It costs me more to worry about it and write the email than I would get back.

If it bothers you, write to the seller. Most people aren't going to mind
giving you a refund.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: May 4, 2024 22:59
 Subject: Re: Would you consider these instructions damaged
 Viewed: 48 times
 Topic: Problem Order
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
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Store: ZorbaNJ's Bricks
If I bought used sets with those instructions I would be ok with them, as long
as you had a photo showing the instructions in the listing.

In Problem Order, Dhobeck writes:
  Hi I received an order today it mostly consisted of instructions. I purchased
the instructions to complete used sets but this is how I received them. All of
the other ones had fold parts I don’t want to be difficult however I do plan
on rebuilding them in to sets and selling them. Would this be enough to warrant
a partial refund?
 Author: jennnifer View Messages Posted By jennnifer
 Posted: May 5, 2024 08:29
 Subject: Re: Would you consider these instructions damaged
 Viewed: 52 times
 Topic: Problem Order
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jennnifer (3535)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Old Grey Bricks
In Problem Order, Dhobeck writes:
  Hi I received an order today it mostly consisted of instructions. I purchased
the instructions to complete used sets but this is how I received them. All of
the other ones had fold parts I don’t want to be difficult however I do plan
on rebuilding them in to sets and selling them. Would this be enough to warrant
a partial refund?

LEGO folds many instructions so you can't knock them for the crease. Check
an 'unboxing' video on youtube to check how your instructions were originally
packaged.

However, these are damaged and should have been sold as such. Get a refund from
your seller. Consider it a service to other buyers. as maybe this seller will
learn and stop listing stuff like this without comments. There's a difference
between Used: "It's been flipped through before and stacked somewhere."
and Used: "It's been handled by a child and crinkled at the bottom of
a toy bin."

Thanks,
~Jen