Discussion Forum
Redisplay Messages: Compact | Brief | All | Full      Show Messages: All | Without Replies

 Author: Saitobricks.ca View Messages Posted By Saitobricks.ca
 Posted: May 9, 2024 21:16
 Subject: Inventory Change Request for Set 41167-1
 Viewed: 27 times
 Topic: Inventories Requests (Entry)
 Status:Open
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
Please make changes to the following inventory:
 
Set No: 41167  Name: Arendelle Castle Village
* 
41167-1 (Inv) Arendelle Castle Village
508 Parts, 3 Minifigures, 2019
Sets: Disney: Disney Princess: Frozen: Frozen II

* Add 4 Part 87079pb1331 Reddish Brown Tile 2 x 4 with Holographic Arendelle Crest Flower and Border Pattern (Sticker) - Set 41167 (Counterpart)
* Add 1 Part 26603pb383 Medium Nougat Tile 2 x 3 with White Anna Silhouette on Magenta Background in Gold Frame Pattern (Sticker) - Set 41167 (Counterpart)
* Add 1 Part 26603pb382 Medium Nougat Tile 2 x 3 with White Elsa Silhouette on Magenta Background in Gold Frame Pattern (Sticker) - Set 41167 (Counterpart)
* Add 2 Part 3068pb2344 White Tile 2 x 2 with Cushion with Dark Turquoise Leaves, Magenta Dots and Button Pattern (Sticker) - Set 41167 (Counterpart)
* Add 1 Part 3068pb2343 White Tile 2 x 2 with Bright Light Orange Diagonal Stripes and Holographic Magenta Ribbon with Bow Pattern (Sticker) - Set 41167 (Counterpart)
* Add 1 Part 22385pb319 Reddish Brown Tile, Modified 2 x 3 Pentagonal with Holographic Arendelle Crest Flower on Magenta and Bright Light Orange Background Pattern (Sticker) - Set 41167 (Counterpart)
* Add 1 Part 6179pb238 White Tile, Modified 4 x 4 with Studs on Edge with Medium Lavender Blanket with Holographic Dark Pink Ice Crystal Flowers Pattern (Sticker) - Set 41167 (Counterpart)

Comments from Submitter:
In order of addition,
Book 1, pages 64, 65
Book 2, page 27
Book 2, page 28
Book 1, pages 8, 10
Book 2, page 79
Book 2, page 54
Book 2, page 84
 Author: Roboriders View Messages Posted By Roboriders
 Posted: May 9, 2024 21:11
 Subject: Inventory Change Request for Set 880012-1
 Viewed: 23 times
 Topic: Inventories Requests (Entry)
 Status:Open
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
Please make changes to the following inventory:
 
Set No: 880012  Name: Exclusive Roboriders Pack
* 
880012-1 (Inv) Exclusive Roboriders Pack
2 Sets, 1 Part, 2000
Sets: Technic: RoboRiders

* Add 1 Part 32360 Metallic Gold Technic, Disk 5 x 5 - RoboRider Talisman Wheel, Laser Mold (Alternate)

Comments from Submitter:
One of 9 known metallic gold RoboRider talisman wheels (Technic, Disk 5 x 5) are randomly included in each set.
 Author: Roboriders View Messages Posted By Roboriders
 Posted: May 9, 2024 21:11
 Subject: Inventory Change Request for Set 880011-1
 Viewed: 24 times
 Topic: Inventories Requests (Entry)
 Status:Open
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
Please make changes to the following inventory:
 
Set No: 880011  Name: Exclusive Roboriders Pack
* 
880011-1 (Inv) Exclusive Roboriders Pack
2 Sets, 1 Part, 2000
Sets: Technic: RoboRiders

* Add 1 Part 32360 Metallic Gold Technic, Disk 5 x 5 - RoboRider Talisman Wheel, Laser Mold (Alternate)

Comments from Submitter:
One of 9 known metallic gold RoboRider talisman wheels (Technic, Disk 5 x 5) are randomly included in each set.
 Author: Roboriders View Messages Posted By Roboriders
 Posted: May 9, 2024 21:10
 Subject: Inventory Change Request for Set 880010-1
 Viewed: 25 times
 Topic: Inventories Requests (Entry)
 Status:Open
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
Please make changes to the following inventory:
 
Set No: 880010  Name: Exclusive Roboriders Pack
* 
880010-1 (Inv) Exclusive Roboriders Pack
2 Sets, 1 Part, 2000
Sets: Technic: RoboRiders

* Add 1 Part 32360 Metallic Gold Technic, Disk 5 x 5 - RoboRider Talisman Wheel, Laser Mold (Alternate)

Comments from Submitter:
One of 9 known metallic gold RoboRider talisman wheels (Technic, Disk 5 x 5) are randomly included in each set.
 Author: randyf View Messages Posted By randyf
 Posted: May 9, 2024 21:09
 Subject: Re: How to add sounds to catalog
 Viewed: 33 times
 Topic: Catalog Requests
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Catalog Requests, Saitobricks.ca writes:
  In Catalog Requests, Saitobricks.ca writes:
  How do I add sound to the catalog?

I want to add the sound for

 
Part No: 40931c01  Name: Electric, Light & Sound Siren 2 x 6 x 1 with Trans-Dark Blue Lights and White Center
* 
40931c01 Electric, Light & Sound Siren 2 x 6 x 1 with Trans-Dark Blue Lights and White Center
Parts: Electric, Light & Sound

And yes I do own this item.

Any solutions yet?


We have talked about it since

https://www.bricklink.com/message.asp?ID=1274615

At BrickLink speed, it may be fixed in another 4-5 years.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: May 9, 2024 20:59
 Subject: Re: New here. Where do I go
 Viewed: 34 times
 Topic: Catalog Identification
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Catalog Identification, MelanieSnodgras writes:
  I bought some Lego bags at a garage sale. I need help trying to figure out what
set they belong to. My grandson and I like to pit the together although this
one has me stumped.

Sealed bags? If you post a picture I'm sure someone will help you here, alternately
you can look up the part numbers and use this (admittedly not easy to use) form:

https://www.bricklink.com/catalogIn.asp

It's very possible there are multiple sets involved.

I love that you and your grandson share this hobby!
 Author: Dhobeck View Messages Posted By Dhobeck
 Posted: May 9, 2024 20:56
 Subject: Re: New here. Where do I go
 Viewed: 29 times
 Topic: Catalog Identification
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Catalog Identification, MelanieSnodgras writes:
  I bought some Lego bags at a garage sale. I need help trying to figure out what
set they belong to. My grandson and I like to pit the together although this
one has me stumped.

Are they sealed bags or just unsorted bulk Lego? If the latter use brick recognize
on any decorated or stickered parts to narrow the possible sets
https://brickognize.com/
 Author: Saitobricks.ca View Messages Posted By Saitobricks.ca
 Posted: May 9, 2024 20:55
 Subject: Re: New here. Where do I go
 Viewed: 30 times
 Topic: Catalog Identification
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Catalog Identification, MelanieSnodgras writes:
  I bought some Lego bags at a garage sale. I need help trying to figure out what
set they belong to. My grandson and I like to pit the together although this
one has me stumped.

Pictures please.
 Author: Saitobricks.ca View Messages Posted By Saitobricks.ca
 Posted: May 9, 2024 20:55
 Subject: Re: How to add sounds to catalog
 Viewed: 23 times
 Topic: Catalog Requests
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Catalog Requests, Saitobricks.ca writes:
  How do I add sound to the catalog?

I want to add the sound for

 
Part No: 40931c01  Name: Electric, Light & Sound Siren 2 x 6 x 1 with Trans-Dark Blue Lights and White Center
* 
40931c01 Electric, Light & Sound Siren 2 x 6 x 1 with Trans-Dark Blue Lights and White Center
Parts: Electric, Light & Sound

And yes I do own this item.

Any solutions yet?
 Author: MelanieSnodgras View Messages Posted By MelanieSnodgras
 Posted: May 9, 2024 20:51
 Subject: New here. Where do I go
 Viewed: 116 times
 Topic: Catalog Identification
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
I bought some Lego bags at a garage sale. I need help trying to figure out what
set they belong to. My grandson and I like to pit the together although this
one has me stumped.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: May 9, 2024 20:31
 Subject: Re: I tried an experiment, and it's 2 for 2.
 Viewed: 51 times
 Topic: Feedback
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Feedback, Ziegelmeister writes:
  In Feedback, Nubs_Select writes:
  
  And ironically my wife just walked in with pizza so I'm going to go celebrate
with pizza.

good choice!

Just making sure you're reading.

always
 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: May 9, 2024 20:29
 Subject: Re: I tried an experiment, and it's 2 for 2.
 Viewed: 29 times
 Topic: Feedback
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Feedback, Nubs_Select writes:
  
  And ironically my wife just walked in with pizza so I'm going to go celebrate
with pizza.

good choice!

Just making sure you're reading.
 Author: Dhobeck View Messages Posted By Dhobeck
 Posted: May 9, 2024 20:29
 Subject: Re: I tried an experiment, and it's 2 for 2.
 Viewed: 22 times
 Topic: Feedback
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Feedback, Nubs_Select writes:
  
  And ironically my wife just walked in with pizza so I'm going to go celebrate
with pizza.

good choice!

Pizzzzzzaaaaaaaaa
 
 Author: Saitobricks.ca View Messages Posted By Saitobricks.ca
 Posted: May 9, 2024 20:21
 Subject: Re: I tried an experiment, and it's 2 for 2.
 Viewed: 29 times
 Topic: Feedback
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Feedback, Ziegelmeister writes:
  In Feedback, Adjour writes:

  haha, success!
And ironically my wife just walked in with pizza so I'm going to go celebrate
with pizza.

🍕🍕🍕
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: May 9, 2024 20:19
 Subject: Re: I tried an experiment, and it's 2 for 2.
 Viewed: 28 times
 Topic: Feedback
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
  And ironically my wife just walked in with pizza so I'm going to go celebrate
with pizza.

good choice!
 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: May 9, 2024 20:17
 Subject: Re: I tried an experiment, and it's 2 for 2.
 Viewed: 35 times
 Topic: Feedback
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Feedback, Adjour writes:

  haha, success!

RIGHT!?!? I retired young and one of the biggest things I miss is seeing the
impact my work made, so this is a small victory for after the week I've had
(power and internet has been out since the storms/tornados on Tuesday.

We just hit 25,000,000 orders on April 17th, so that store at the bottom finally
got their feedback.

And ironically my wife just walked in with pizza so I'm going to go celebrate
with pizza.
 Author: Adjour View Messages Posted By Adjour
 Posted: May 9, 2024 20:05
 Subject: Re: I tried an experiment, and it's 2 for 2.
 Viewed: 52 times
 Topic: Feedback
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Feedback, Ziegelmeister writes:
  Just wanted to follow up. I had a slow few weeks and then had 25 orders over
last weekend. Lots of 0 feedback new buyers and I was too busy to remember to
put the letter in each package.

However, I spot checked one person who left feedback today and went to their
"feedback left for others" tab and was beside myself when I saw the screen
shot below. They received their package today, and left feedback for myself
and 6 other stores today too.

haha, success!
 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: May 9, 2024 19:44
 Subject: Re: Do most buyers not give feedback?
 Viewed: 35 times
 Topic: Feedback
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Feedback, Adjour writes:

  I have a regular that never leaves anyone feedback. Also, in many orders, we
have never communicated at all. She places decent sized orders. I don't dare
poke the bear and ask why

LOL! No I wouldn't either. Clearly they know your value and keep coming
back.

Check out this thread from a month ago and look at the last post from a few minutes
ago. I'm going to go back and look at all the other new buyers to see if
they're doing the same. https://www.bricklink.com/message.asp?ID=1462614
 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: May 9, 2024 19:42
 Subject: Re: I tried an experiment, and it's 2 for 2.
 Viewed: 62 times
 Topic: Feedback
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
Just wanted to follow up. I had a slow few weeks and then had 25 orders over
last weekend. Lots of 0 feedback new buyers and I was too busy to remember to
put the letter in each package.

However, I spot checked one person who left feedback today and went to their
"feedback left for others" tab and was beside myself when I saw the screen
shot below. They received their package today, and left feedback for myself
and 6 other stores today too.
 
 Author: peregrinator View Messages Posted By peregrinator
 Posted: May 9, 2024 19:38
 Subject: Re: Do most buyers not give feedback?
 Viewed: 28 times
 Topic: Feedback
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Feedback, Dhobeck writes:
  In Feedback, Ziegelmeister writes:
  Lots of discussion about your terms, but that would mostly impact the amount
of orders you get. Hopefully with the changes you're planning to make you'll
have more orders coming in.

To your question though, it's frustrating as hell; especially as a new store.
60% seems to be the norm lately.

I’m averaging about 64% but I have had fewer orders than you

Early on I was at 70% or so but now just under 60%
 Author: Adjour View Messages Posted By Adjour
 Posted: May 9, 2024 19:30
 Subject: Re: Do most buyers not give feedback?
 Viewed: 37 times
 Topic: Feedback
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Feedback, Ziegelmeister writes:

  I did a deep dive recently with my own orders and there are several buyers with
8xx, 1xxx even 2xxx+ feedback who have left exactly ZERO feedbacks to any other
user. Other people tend to do it all at once at the end of every month. Hopefully
some of your missing ones are the latter group.

I have a regular that never leaves anyone feedback. Also, in many orders, we
have never communicated at all. She places decent sized orders. I don't dare
poke the bear and ask why



I did also notice a first timer (to my store) that also left zero feedback anywhere.


TBH I almost never leave Ebay feedback anymore, so I don't complain. I only
do it here and on Mercari (because they force you to)


Crystal
 Author: Dhobeck View Messages Posted By Dhobeck
 Posted: May 9, 2024 19:10
 Subject: Re: Do most buyers not give feedback?
 Viewed: 29 times
 Topic: Feedback
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Feedback, Ziegelmeister writes:
  Lots of discussion about your terms, but that would mostly impact the amount
of orders you get. Hopefully with the changes you're planning to make you'll
have more orders coming in.

To your question though, it's frustrating as hell; especially as a new store.
60% seems to be the norm lately.

I’m averaging about 64% but I have had fewer orders than you

   I do everything I can to go above and beyond
with communications, shipping times and packaging and I just can't seem to
close in on Popsicle's 75%.

I did a deep dive recently with my own orders and there are several buyers with
8xx, 1xxx even 2xxx+ feedback who have left exactly ZERO feedbacks to any other
user.

I have had some of those as well but only with 30-60 feedback.

  Other people tend to do it all at once at the end of every month. Hopefully
some of your missing ones are the latter group.
 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: May 9, 2024 18:54
 Subject: Re: Do most buyers not give feedback?
 Viewed: 45 times
 Topic: Feedback
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
Lots of discussion about your terms, but that would mostly impact the amount
of orders you get. Hopefully with the changes you're planning to make you'll
have more orders coming in.

To your question though, it's frustrating as hell; especially as a new store.
60% seems to be the norm lately. I do everything I can to go above and beyond
with communications, shipping times and packaging and I just can't seem to
close in on Popsicle's 75%.

I did a deep dive recently with my own orders and there are several buyers with
8xx, 1xxx even 2xxx+ feedback who have left exactly ZERO feedbacks to any other
user. Other people tend to do it all at once at the end of every month. Hopefully
some of your missing ones are the latter group.
 Author: UTLF View Messages Posted By UTLF
 Posted: May 9, 2024 18:17
 Subject: Re: Continued Forum Spam
 Viewed: 51 times
 Topic: General
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
  But UTLF point may be that time, energy and money spent on those weren't
used to fix or upgrade our day to day use of the current BrickLink.

For a few years we only see as upgrades: more taxes, documents and procedures
to follow.

I don't blame BrickLink, it's everywhere - the legalized income pressure
gets higher and higher on small people, with nothing/few in compensation.

Yeah, that's what I was getting at: pouring resources into useless changes
that nobody asked for and acting like they're doing work when the important
stuff gets swept under the rug

But hey, make sure you pay your seller fees or else we'll shut your store
down! We need to fund more useless projects instead of tackling things people
have been asking for for years now!
 Author: Saitobricks.ca View Messages Posted By Saitobricks.ca
 Posted: May 9, 2024 17:42
 Subject: Re: Super highway
 Viewed: 37 times
 Topic: Off Topic
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Off Topic, wildchicken13 writes:
  In Off Topic, Saitobricks.ca writes:
  Aaa… the difference it can make when your country is built around a invention

To be fair, before World War II, trains were the dominant form of overland travel
in America and cities tended to be small and dense, kind of like European cities.

However, this country has grown a lot since then and new development tends to
be more centered around automobiles. Much the same is true of Canada.

Not really, if you may notice Canada doesn’t have a lot of big highways like
the states, and most of our roads are just two lane.
 Author: Saitobricks.ca View Messages Posted By Saitobricks.ca
 Posted: May 9, 2024 17:40
 Subject: Re: Continued Forum Spam
 Viewed: 35 times
 Topic: General
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In General, 1001bricks writes:
  In General, SylvainLS writes:
  In General, UTLF writes:
none of these touches the old spaghetti code:
— the MOC Pop-up Shop is (was/will be again?) on the v2/v3 part of the website,
— the Studio forum is totally separate code but for the shared authentication
which is on the v2/v3 side,
— ditto BDP, which is also, IIUC, how BL is making money and why TLG bought BL,
— and the merges don’t touch the code at all, which is why it’s painfully done
manually over several months rather than with a simple scripted database update
in one fell.

Agreed with this - and I love the recent Catalog merges.



  But UTLF point may be that time, energy and money spent on those weren't
used to fix or upgrade our day to day use of the current BrickLink.

For a few years we only see as upgrades: more taxes, documents and procedures
to follow.

I don't blame BrickLink, it's everywhere - the legalized income pressure
gets higher and higher on small people, with nothing/few in compensation.

Finally some thing we all can agree on.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: May 9, 2024 17:35
 Subject: Re: Buyer hasn't received item, I have POP
 Viewed: 49 times
 Topic: Selling
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Selling, Nubs_Select writes:
  In Selling, AppleMacJack writes:
  Hopefully this is the right space to ask this:

My buyer has messaged stating they haven't received their item - I have proof
of posting but no tracking info and have already submitted a missing letter claim
with Royal Mail.

I'm wondering what I should do:

1. refund the buyer and hope Royal Mail don't tell me they've already
delivered the item?;
2. wait for Royal Mail to respond which could take another few days, and my buyer
has already sent several messages as they want their items?

Any advice would be appreciated!

wait until you get a reply from Royal Mail then if they find it let the customer
know and if they dont then refund them.


Yes/no - I wouldn't wait if the delay's already clearly abnormal, like
2x or 3x the normal delay (seller to decide what's "normal".

It may still arrive, and sometimes the buyer will wrote you back and repay the
order again when refunded!

Or they won't tell you, but they know you're truthy and reliable and
maybe they'll be your buyer for life - which has no price

All in all, making buyers happy has a positive effect on the whole community;
it's not only your shop
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: May 9, 2024 17:15
 Subject: Re: Buyer hasn't received item, I have POP
 Viewed: 40 times
 Topic: Selling
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Selling, AppleMacJack writes:
  Hopefully this is the right space to ask this:

My buyer has messaged stating they haven't received their item - I have proof
of posting but no tracking info and have already submitted a missing letter claim
with Royal Mail.

I'm wondering what I should do:

1. refund the buyer and hope Royal Mail don't tell me they've already
delivered the item?;
2. wait for Royal Mail to respond which could take another few days, and my buyer
has already sent several messages as they want their items?

Any advice would be appreciated!

wait until you get a reply from Royal Mail then if they find it let the customer
know and if they dont then refund them.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: May 9, 2024 17:04
 Subject: Re: Buyer hasn't received item, I have POP
 Viewed: 36 times
 Topic: Selling
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Selling, AppleMacJack writes:
  Hopefully this is the right space to ask this:

My buyer has messaged stating they haven't received their item - I have proof
of posting but no tracking info and have already submitted a missing letter claim
with Royal Mail.

I'm wondering what I should do:

1. refund the buyer and hope Royal Mail don't tell me they've already
delivered the item?;
2. wait for Royal Mail to respond which could take another few days, and my buyer
has already sent several messages as they want their items?

Any advice would be appreciated!

If you only have proof of posting, Royal Mail won't know if it has been delivered.
They will likely refund you anyway, so refund the buyer.
 Author: v100Bricks View Messages Posted By v100Bricks
 Posted: May 9, 2024 17:03
 Subject: Re: Buyer hasn't received item, I have POP
 Viewed: 39 times
 Topic: Selling
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
I’ve had quite a few delays recently with Royal Mail, both as a buyer and a seller,
but they have got there eventually.
I would ask the buyer to be patient for a week to 10 days before actioning the
refund.
I would raise the case with RM as soon as they allow as sometime that magically
causes the package to appear.

That said if the buyer does not agree, you are obliged to refund within a reasonable
time.but what’s is reasonable…
 Author: wildchicken13 View Messages Posted By wildchicken13
 Posted: May 9, 2024 17:02
 Subject: Re: Super highway
 Viewed: 33 times
 Topic: Off Topic
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Off Topic, Saitobricks.ca writes:
  Aaa… the difference it can make when your country is built around a invention

To be fair, before World War II, trains were the dominant form of overland travel
in America and cities tended to be small and dense, kind of like European cities.

However, this country has grown a lot since then and new development tends to
be more centered around automobiles. Much the same is true of Canada.
 Author: SezaR View Messages Posted By SezaR
 Posted: May 9, 2024 16:51
 Subject: Re: Buyer hasn't received item, I have POP
 Viewed: 42 times
 Topic: Selling
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Selling, AppleMacJack writes:
  Hopefully this is the right space to ask this:

My buyer has messaged stating they haven't received their item - I have proof
of posting but no tracking info and have already submitted a missing letter claim
with Royal Mail.

I'm wondering what I should do:

1. refund the buyer and hope Royal Mail don't tell me they've already
delivered the item?;
2. wait for Royal Mail to respond which could take another few days, and my buyer
has already sent several messages as they want their items?

Any advice would be appreciated!

Is it 100% your responsibility! If he does not receive it or even if he is lying,
you should refund.

I don't know about prices of Royal mail, in Canada, I can send a letter without
tracking for just $2.35 but with tracking for $14. For small orders, I don't
charge tracking but add like $0.5 to each order. If a buyer claims he did not
receive his order, I refund, i.e. those extra $0.5 I have been charging would
be covering the cost of such missing letter.

But delays happen. I had a buyer that didn't receive it. I finally re-sent
his order (two small classic space sets that I had) but after 2.5 months, he
messaged me that the first order had just arrived! Another recent case: buyer
claimed he did not receive anything. I messaged back twice and requested him
to be patient. This is what I wrote:

May 1st
Hi XXXX,

So far, among those I sent or received (about 500), no mailer has gone lost.
It is possible the mailer is accidentally sent to a different province or post
warehouse than yours. I had one package with tracking to be delivered within
my province but sent to Ontario and then they returned it back to BC. Last year,
I sent a mailer to Quebec on about 10h Jan. and was finally received on 20th
March, about 2.5 month later, when I had already resolved.
As a buyer, if i don't mind to receive the part later, I would just wait
up to 3 months (which is indeed too long), otherwise if I need the parts earlier
I would ask a refund but if later, the mailer turns up in my mailbox, I would
return it to the seller.

I think 6 weeks is expected when a delay happens and beyond that, it is an exceptional
case.

So please let me know, what you would prefer.


I guess because of my message, I felt reassured and preferred to wait and on
May 6th, he wrote me:
Hey XXX,

Guess what? I got it today!

Cheers,


So far, all my letters without tracking are delivered (about 300-500?).

I hope this helps.
 Author: AppleMacJack View Messages Posted By AppleMacJack
 Posted: May 9, 2024 16:36
 Subject: Buyer hasn't received item, I have POP
 Viewed: 203 times
 Topic: Selling
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
Hopefully this is the right space to ask this:

My buyer has messaged stating they haven't received their item - I have proof
of posting but no tracking info and have already submitted a missing letter claim
with Royal Mail.

I'm wondering what I should do:

1. refund the buyer and hope Royal Mail don't tell me they've already
delivered the item?;
2. wait for Royal Mail to respond which could take another few days, and my buyer
has already sent several messages as they want their items?

Any advice would be appreciated!
 Author: brac.brick View Messages Posted By brac.brick
 Posted: May 9, 2024 16:36
 Subject: Re: Identify a torso assembly decorated part
 Viewed: 26 times
 Topic: Catalog Identification
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Catalog Identification, randyf writes:
  In Catalog Identification, brac.brick writes:
  973pb0297c01
973pb4441c01
973pb0297c01


If you have one , how to determine you have the right part? Mine has no reinforced
parts inside. It does have the inside ribs . Not sure how to tell the difference
between rounded bottom & pointed- are they significantly different?

Please help . thanks
Alison


The pointed bottom shield only came out on a torso assembly in 2002, so it would
have long internal ribs. If your part has short internal ribs, then it is the
rounded bottom shield version.

THANK YOU!!
 Author: randyf View Messages Posted By randyf
 Posted: May 9, 2024 16:35
 Subject: Re: Identify a torso assembly decorated part
 Viewed: 25 times
 Topic: Catalog Identification
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Catalog Identification, randyf writes:
  In Catalog Identification, brac.brick writes:
  973pb0297c01
973pb4441c01
973pb0297c01


If you have one , how to determine you have the right part? Mine has no reinforced
parts inside. It does have the inside ribs . Not sure how to tell the difference
between rounded bottom & pointed- are they significantly different?

Please help . thanks
Alison


The pointed bottom shield only came out on a torso assembly in 2002, so it would
have long internal ribs. If your part has short internal ribs, then it is the
rounded bottom shield version.


Additional image.
 
 Author: peregrinator View Messages Posted By peregrinator
 Posted: May 9, 2024 16:34
 Subject: Re: User requests buying outside of Bricklink
 Viewed: 49 times
 Topic: Selling
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Selling, dstiefel writes:
  You answered sufficiently. I just wanted to make sure I understood in case a
buyer asks this of me again in the future. Thank you!

If a buyer on here asks you - don't do it. Nothing good will come of it!
 Author: randyf View Messages Posted By randyf
 Posted: May 9, 2024 16:31
 Subject: Re: Identify a torso assembly decorated part
 Viewed: 29 times
 Topic: Catalog Identification
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Catalog Identification, brac.brick writes:
  973pb0297c01
973pb4441c01
973pb0297c01


If you have one , how to determine you have the right part? Mine has no reinforced
parts inside. It does have the inside ribs . Not sure how to tell the difference
between rounded bottom & pointed- are they significantly different?

Please help . thanks
Alison


The pointed bottom shield only came out on a torso assembly in 2002, so it would
have long internal ribs. If your part has short internal ribs, then it is the
rounded bottom shield version.
 
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: May 9, 2024 16:25
 Subject: Re: Identify a torso assembly decorated part
 Viewed: 34 times
 Topic: Catalog Identification
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Catalog Identification, brac.brick writes:
 
Part No: 973pb0297c01  Name: Torso Castle Black Falcon with Shield Bottom Pointed Pattern / Black Arms / Yellow Hands
* 
973pb0297c01 (Inv) Torso Castle Black Falcon with Shield Bottom Pointed Pattern / Black Arms / Yellow Hands
Parts: Minifigure, Torso Assembly, Decor.
 
Part No: 973pb4441c01  Name: Torso Castle Black Falcon with Shield Bottom Round Pattern (Reissue with Inside Ribs) / Black Arms / Yellow Hands
* 
973pb4441c01 (Inv) Torso Castle Black Falcon with Shield Bottom Round Pattern (Reissue with Inside Ribs) / Black Arms / Yellow Hands
Parts: Minifigure, Torso Assembly, Decor.
 
Part No: 973pb0297c01  Name: Torso Castle Black Falcon with Shield Bottom Pointed Pattern / Black Arms / Yellow Hands
* 
973pb0297c01 (Inv) Torso Castle Black Falcon with Shield Bottom Pointed Pattern / Black Arms / Yellow Hands
Parts: Minifigure, Torso Assembly, Decor.
  

If you have one , how to determine you have the right part? Mine has no reinforced
parts inside. It does have the inside ribs . Not sure how to tell the difference
between rounded bottom & pointed- are they significantly different?

Please help . thanks
Alison
 Author: brac.brick View Messages Posted By brac.brick
 Posted: May 9, 2024 16:23
 Subject: Identify a torso assembly decorated part
 Viewed: 68 times
 Topic: Catalog Identification
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
973pb0297c01
973pb4441c01
973pb0297c01


If you have one , how to determine you have the right part? Mine has no reinforced
parts inside. It does have the inside ribs . Not sure how to tell the difference
between rounded bottom & pointed- are they significantly different?

Please help . thanks
Alison
 Author: Schalkbitter View Messages Posted By Schalkbitter
 Posted: May 9, 2024 16:19
 Subject: 15% SALE on beautiful super heroes sets!!
 Viewed: 46 times
 Topic: Sales
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
Next 2 days.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: May 9, 2024 16:09
 Subject: Re: Continued Forum Spam
 Viewed: 35 times
 Topic: General
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In General, SylvainLS writes:
  In General, UTLF writes:
  […]
"It's the spaghetti code though! it's impossible to tackle!!!!"

Is that why they've done umpteen complex & pointless changes that no one
asked for while ignoring real issues? Implementing a MOC pop-up shop, a designer
program, a 2nd forum for Studio, and merging a bunch of parts for no reason?

To nitpick

As always!

  none of these touches the old spaghetti code:
— the MOC Pop-up Shop is (was/will be again?) on the v2/v3 part of the website,
— the Studio forum is totally separate code but for the shared authentication
which is on the v2/v3 side,
— ditto BDP, which is also, IIUC, how BL is making money and why TLG bought BL,
— and the merges don’t touch the code at all, which is why it’s painfully done
manually over several months rather than with a simple scripted database update
in one fell.

Agreed with this - and I love the recent Catalog merges.

But UTLF point may be that time, energy and money spent on those weren't
used to fix or upgrade our day to day use of the current BrickLink.

For a few years we only see as upgrades: more taxes, documents and procedures
to follow.

I don't blame BrickLink, it's everywhere - the legalized income pressure
gets higher and higher on small people, with nothing/few in compensation.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: May 9, 2024 16:00
 Subject: Re: Continued Forum Spam
 Viewed: 27 times
 Topic: General
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In General, UTLF writes:
  […]
"It's the spaghetti code though! it's impossible to tackle!!!!"

Is that why they've done umpteen complex & pointless changes that no one
asked for while ignoring real issues? Implementing a MOC pop-up shop, a designer
program, a 2nd forum for Studio, and merging a bunch of parts for no reason?

To nitpick (who said “as always”?!) on this specific part of your post, none
of these touches the old spaghetti code:
— the MOC Pop-up Shop is (was/will be again?) on the v2/v3 part of the website,
— the Studio forum is totally separate code but for the shared authentication
which is on the v2/v3 side,
— ditto BDP, which is also, IIUC, how BL is making money and why TLG bought BL,
— and the merges don’t touch the code at all, which is why it’s painfully done
manually over several months rather than with a simple scripted database update
in one fell.
 Author: dstiefel View Messages Posted By dstiefel
 Posted: May 9, 2024 15:39
 Subject: Re: User requests buying outside of Bricklink
 Viewed: 57 times
 Topic: Selling
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Selling, peregrinator writes:
  In Selling, dstiefel writes:
  I was looking under terms for sellers but didn't see anything specifically
on topic, but does anyone have a definitive answer or knowledge if it goes against
Bricklink terms to sell items from store without documenting them? I know if
I wanted I could just remove the items from inventory and work out a deal separate
from Bricklink but I prefer not to do that and just curious if there are rules
against it.

I'm not 100% sure what you're asking but:

- you can't turn a BL order into an outside-of-BL order
- you can sell items you've listed on BL elsewhere

You answered sufficiently. I just wanted to make sure I understood in case a
buyer asks this of me again in the future. Thank you!
 Author: peregrinator View Messages Posted By peregrinator
 Posted: May 9, 2024 15:33
 Subject: Re: User requests buying outside of Bricklink
 Viewed: 51 times
 Topic: Selling
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Selling, dstiefel writes:
  I was looking under terms for sellers but didn't see anything specifically
on topic, but does anyone have a definitive answer or knowledge if it goes against
Bricklink terms to sell items from store without documenting them? I know if
I wanted I could just remove the items from inventory and work out a deal separate
from Bricklink but I prefer not to do that and just curious if there are rules
against it.

I'm not 100% sure what you're asking but:

- you can't turn a BL order into an outside-of-BL order
- you can sell items you've listed on BL elsewhere
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: May 9, 2024 15:32
 Subject: Re: Useful selling tip.
 Viewed: 44 times
 Topic: Selling
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Selling, jennnifer writes:
  In Selling, runner.caller writes:
  As you pick an order, group all the items in small piles of 5.
When done picking, it should be super easy to count. If the final total items
picked matches the total order items, then odds are the order was picked correctly.

  I count into groups of 5 too. I also have a checked cloth on my sorting table.
I spread out 5 of whatever into each square and it's super easy to count.

We count by 5 - watch the parts in one hand up to having a group of 5, then pour
it.
It's easy to recognize patterns like 2+3 or 4+1 to make 5.

Starting some quantity, depending the part - like 30 or 50 - we use the counting
scale exclusively.

We never check any order count, it's worthless.
If it's a "more crucial" count, we just count or sample the scale
slower.

If sometimes (rarely) there's an error, we refund or reship the problem.

Fixing a single problem is far more (IMO) efficient than the cost of counting
twice or visually checking but ALL orders.
 Author: dstiefel View Messages Posted By dstiefel
 Posted: May 9, 2024 15:29
 Subject: User requests buying outside of Bricklink
 Viewed: 206 times
 Topic: Selling
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
I was looking under terms for sellers but didn't see anything specifically
on topic, but does anyone have a definitive answer or knowledge if it goes against
Bricklink terms to sell items from store without documenting them? I know if
I wanted I could just remove the items from inventory and work out a deal separate
from Bricklink but I prefer not to do that and just curious if there are rules
against it.
 Author: sasquatch_eater View Messages Posted By sasquatch_eater
 Posted: May 9, 2024 15:25
 Subject: Re: Continued Forum Spam
 Viewed: 30 times
 Topic: General
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In General, Saitobricks.ca writes:
  In General, axaday writes:
  In General, Jkbvmartinez04 writes:
  No mustard-flavored Spam? I'm very surprised...

Have you tried it? The mustard-flavored one isn't spam.

How about pizza with ham?

How about this?
 
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: May 9, 2024 15:20
 Subject: Re: Useful selling tip.
 Viewed: 43 times
 Topic: Selling
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Selling, jennnifer writes:
  […]
I count into groups of 5 too. I also have a checked cloth on my sorting table.
I spread out 5 of whatever into each square and it's super easy to count.

Count by 10, 5, or 2 (depends on the size & quantity).
Check by another count, like 9 or 3 (even → odd, not a multiple, so you catch
“by one” errors), or by another method.
For instance:
— method 1: 9+1 = 10, pick 9 (or 3x3), push in a corner, pick a 10th an put in
another place.  Count the 10thes and the remainder (less than 10) to get the
total.
— method 2: 2x5 = 10, pick five times two or two times five, and push in a corner. 
Don’t care about the total, just that the remainder is the same.

But then, I mostly only count received orders.  When picking for a build, it’s
not really a problem if I’m wrong
 Author: UTLF View Messages Posted By UTLF
 Posted: May 9, 2024 14:48
 Subject: Re: Continued Forum Spam
 Viewed: 44 times
 Topic: General
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
I don't care about the spam itself, I'm more-so bothered by the fact
that the Admins in charge allow it in the first place; it may be an insignificant
annoyance, but for me, it shows they don't care. Action speaks louder than
words, and they're full of empty promises.

They can say they care, they can give as much lip-service as they'd like,
but it's been going on for years now and they still haven't come up with
a simple solution to forum spam. I've said it in the past, but it doesn't
really make me feel confident in the site's security when they can't
even deal with simple spam being posted daily for the past 3 or so years.

"It's the spaghetti code though! it's impossible to tackle!!!!"

Is that why they've done umpteen complex & pointless changes that no one
asked for while ignoring real issues? Implementing a MOC pop-up shop, a designer
program, a 2nd forum for Studio, and merging a bunch of parts for no reason?
It's extremely frustrating to watch, especially when some changes have been
protested for weeks before they implemented them. But "muh spaghetti code"
prevents them from implementing a requirement or filter for forum posts. Makes
sense.

I personally think the whole Bricklink team needs a restructuring or needs to
be replaced entirely. Sorry to say, but this seems to have been an issue for
way longer than I've even been on the website judging by other posts that
have been brought up over the years.

They hired more helpdesk staff back around Fall 2022, then on top of that they
had Lego step in and provide customer service reps this year, and that STILL
hasn't helped the help desk backlog, that has been "months behind"
for months now with no real info as to how bad it is, we can only go off of what
regular forum members parrot in their posts.

On top of that, the community engagement people hardly communicate with us...
the only admin that actually seems to acknowledge posts is Russell, but even
then a lot gets ignored and looked over (I know he can't reply to everything
and read everything, but there are a lot of popular forum posts that have valid
concerns that get ignored)

I love Bricklink, just hate to see it mishandled and stomped on like it has been
for the past while now.
 Author: jennnifer View Messages Posted By jennnifer
 Posted: May 9, 2024 14:43
 Subject: Re: Useful selling tip.
 Viewed: 49 times
 Topic: Selling
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Selling, runner.caller writes:
  As you pick an order, group all the items in small piles of 5.
When done picking, it should be super easy to count. If the final total items
picked matches the total order items, then odds are the order was picked correctly.

It's the most useful selling tip I've encountered.
This has been shared in the forum before (which is how I first learned it), but
I thought it's worthwhile to bring it up again because I see forum complaints
often like "over half of my orders on BL are wrong missing pieces"...
etc...

This usefulness will also vary depending on the types of orders you get as a
seller.

MOST of mine are all small items and less than 100pcs so this method is pretty
easy. It works for larger orders too, just need more space/larger groups or a
mix of both.

It still saves me from a short pick here and there and since using it, my error
rate has gone down considerably.

I count into groups of 5 too. I also have a checked cloth on my sorting table.
I spread out 5 of whatever into each square and it's super easy to count.

~Jen

Next Page: 5 More | 10 More | 25 More | 50 More | 100 More