Discussion Forum: Messages by puffenuff (91)
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 Author: puffenuff View Messages Posted By puffenuff
 Posted: Apr 15, 2024 16:03
 Subject: Re: Incorrect Shipping Classification
 Viewed: 29 times
 Topic: Shipping
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puffenuff (91)

Location:  Canada, Alberta
Member Since Contact Type Status
Nov 6, 2017 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BrickRecon
Perfect, this is exactly what I was looking for. Thank you.

Jonathan

In Shipping, yorbrick writes:
  In Shipping, puffenuff writes:
  Yes I am aware of this, and have done that on the past. The issue is not with
my settings. The item in question says the incorrect dimensions. I am wondering
who I can talk to about changing the dimensions.

You don’t need to talk to anyone, just fill in a change request.

https://www.bricklink.com/catalogReq.asp

You can also enter your own dimensions in your inventory if it is causing an
issue still.
 Author: puffenuff View Messages Posted By puffenuff
 Posted: Apr 15, 2024 15:54
 Subject: Re: Incorrect Shipping Classification
 Viewed: 32 times
 Topic: Shipping
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puffenuff (91)

Location:  Canada, Alberta
Member Since Contact Type Status
Nov 6, 2017 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BrickRecon
Yes I am aware of this, and have done that on the past. The issue is not with
my settings. The item in question says the incorrect dimensions. I am wondering
who I can talk to about changing the dimensions.

Thanks.

Jonathan.

In Shipping, Nubs_Select writes:
  In Shipping, puffenuff writes:
  Not sure if this is the right category for this message but I just received an
order for something that is larger the lettermail, but Bricklink classified it
as lettermail. I have instructed the customer that this isn't possible, and
I don't expect for there to be problem there, but I am wondering who to contact
so the classification for that item can be changed so people in the future don't
have the same issue?

Thanks for your help.

You can set a max size restriction in your shipping settings.
 Author: puffenuff View Messages Posted By puffenuff
 Posted: Apr 15, 2024 14:30
 Subject: Incorrect Shipping Classification
 Viewed: 79 times
 Topic: Shipping
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puffenuff (91)

Location:  Canada, Alberta
Member Since Contact Type Status
Nov 6, 2017 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BrickRecon
Not sure if this is the right category for this message but I just received an
order for something that is larger the lettermail, but Bricklink classified it
as lettermail. I have instructed the customer that this isn't possible, and
I don't expect for there to be problem there, but I am wondering who to contact
so the classification for that item can be changed so people in the future don't
have the same issue?

Thanks for your help.