| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies Author: | puffenuff | Posted: | Apr 15, 2024 16:03 | Subject: | Re: Incorrect Shipping Classification | Viewed: | 29 times | Topic: | Shipping | |
|
| Perfect, this is exactly what I was looking for. Thank you.
Jonathan
In Shipping, yorbrick writes:
| In Shipping, puffenuff writes:
| Yes I am aware of this, and have done that on the past. The issue is not with
my settings. The item in question says the incorrect dimensions. I am wondering
who I can talk to about changing the dimensions.
|
You don’t need to talk to anyone, just fill in a change request.
https://www.bricklink.com/catalogReq.asp
You can also enter your own dimensions in your inventory if it is causing an
issue still.
|
|
|
Author: | puffenuff | Posted: | Apr 15, 2024 15:54 | Subject: | Re: Incorrect Shipping Classification | Viewed: | 32 times | Topic: | Shipping | |
|
| Yes I am aware of this, and have done that on the past. The issue is not with
my settings. The item in question says the incorrect dimensions. I am wondering
who I can talk to about changing the dimensions.
Thanks.
Jonathan.
In Shipping, Nubs_Select writes:
| In Shipping, puffenuff writes:
| Not sure if this is the right category for this message but I just received an
order for something that is larger the lettermail, but Bricklink classified it
as lettermail. I have instructed the customer that this isn't possible, and
I don't expect for there to be problem there, but I am wondering who to contact
so the classification for that item can be changed so people in the future don't
have the same issue?
Thanks for your help.
|
You can set a max size restriction in your shipping settings.
|
|
|
Author: | puffenuff | Posted: | Apr 15, 2024 14:30 | Subject: | Incorrect Shipping Classification | Viewed: | 79 times | Topic: | Shipping | |
|
| Not sure if this is the right category for this message but I just received an
order for something that is larger the lettermail, but Bricklink classified it
as lettermail. I have instructed the customer that this isn't possible, and
I don't expect for there to be problem there, but I am wondering who to contact
so the classification for that item can be changed so people in the future don't
have the same issue?
Thanks for your help.
|
|
|