Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | StormChaser  | | Posted: | Feb 20, 2015 19:48 | | Subject: | Inventory Change Request for Set 60084-1 | | Viewed: | 25 times | | Topic: | Inventories Requests (Entry) | | Status: | Open | |
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| Please make changes to the following inventory:
* Add 1 Part 60084stk01b (Not Applicable) Sticker for Set 60084 - US Version - (19453/6099732) (Alternate) (match ID 1)
* Change 1 Part (Not Applicable) 60084stk01 Sticker for Set 60084 - International Version - (19452/6099726) {match ID 0 to 1}
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| Author: | preislera | | Posted: | Feb 20, 2015 18:38 | | Subject: | Inventory Change Request for Set 42029-1 | | Viewed: | 27 times | | Topic: | Inventories Requests (Entry) | | Status: | Open | |
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| Please make changes to the following inventory:
* Change 1 Part Black {x77ac100 String, Cord Thin 100cm to x77ac50 String, Cord Thin 50cm}
Comments from Submitter:
The string is 50cm long, not 100.
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| Author: | quarkmac | | Posted: | Feb 20, 2015 17:26 | | Subject: | Re: Inventory Change Request for Set 6090-1 | | Viewed: | 28 times | | Topic: | Inventories Requests | |
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| In Inventories Requests, therobo writes:
| | In Inventories Requests, quarkmac writes:
| | In Inventories Requests, elias3 writes:
Got it! Thanks, I have been missing that final step for years. Much appreciated!
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I wonder where to place that light clip in step 55 
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You know what, I should've seen it, as there is a similar curious step for
the clip on step 5. It just kinda... hangs out.
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| Author: | therobo | | Posted: | Feb 20, 2015 17:20 | | Subject: | Re: Inventory Change Request for Set 6090-1 | | Viewed: | 26 times | | Topic: | Inventories Requests | |
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| In Inventories Requests, quarkmac writes:
| | In Inventories Requests, elias3 writes:
Got it! Thanks, I have been missing that final step for years. Much appreciated!
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I wonder where to place that light clip in step 55
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| Author: | quarkmac | | Posted: | Feb 20, 2015 17:02 | | Subject: | Re: Inventory Change Request for Set 6090-1 | | Viewed: | 25 times | | Topic: | Inventories Requests | |
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| In Inventories Requests, elias3 writes:
Got it! Thanks, I have been missing that final step for years. Much appreciated!
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| Author: | Cyndis_Bricks | | Posted: | Feb 20, 2015 16:11 | | Subject: | Wanted List / Store Inventory | | Viewed: | 109 times | | Topic: | Suggestions | | Status: | Discarded | |
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| I would like to make the following suggestion to assist Store owners, in keeping
a better tab on their inventory, that they would like to keep in their store.
On the Wanted List screen, along with the current fields that are on top, please
add the following fields, for each item on the list:
Current amount in stock
Minimum to stock
Past 6 month and current Avg price
We have started to try and keep certain items in certain colors available in
our store at a set volume. Currently it is tedious at best, to click back and
forth amongst tabs to figure out what we need to order. I think something like
this would be very helpful.
Thoughts???
Dave
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| Author: | quarkmac | | Posted: | Feb 20, 2015 12:52 | | Subject: | Inventory Change Request for Set 6090-1 | | Viewed: | 31 times | | Topic: | Inventories Requests (Entry) | | Status: | Open | |
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| Please make changes to the following inventory:
* Change {4 to 3} Part Light Gray 4081b Plate, Modified 1 x 1 with Clip Light - Thick Ring
Comments from Submitter:
After building this set a few times, I always have one extra of these Modified Plates.
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| Author: | elias3 | | Posted: | Feb 20, 2015 10:47 | | Subject: | Re: Inventory Change Request for Set 181-1 | | Viewed: | 23 times | | Topic: | Inventories Requests | |
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| In Inventories Requests, crepundi writes:
| | Please make changes to the following inventory:
* Change {1 to 2} Part Black 3004 Brick 1 x 2
Comments from Submitter:
step 5 in the manual: two black bricks 1x2 next to windows (left and right)
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that is correct! 
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| Author: | crepundi | | Posted: | Feb 20, 2015 06:41 | | Subject: | Inventory Change Request for Set 181-1 | | Viewed: | 50 times | | Topic: | Inventories Requests (Entry) | | Status: | Open | |
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| Please make changes to the following inventory:
* Change {1 to 2} Part Black 3004 Brick 1 x 2
Comments from Submitter:
step 5 in the manual: two black bricks 1x2 next to windows (left and right)
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| Author: | calsbricks | | Posted: | Feb 19, 2015 03:54 | | Subject: | Message options | | Viewed: | 88 times | | Topic: | Suggestions | | Status: | Discarded | |
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| Would like to see the Bricklink messaging system offer options for plain Text,
Rich Text and html if possible. This would allow the use of formatting where
required or needed.
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| Author: | QCBricks | | Posted: | Feb 19, 2015 02:13 | | Subject: | Inventory Change Request for Set 21115-1 | | Viewed: | 35 times | | Topic: | Inventories Requests (Entry) | | Status: | Open | |
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| Please make changes to the following inventory:
* Add 2 Part 30237 Dark Bluish Gray Brick, Modified 1 x 2 with Vertical Clip (Alternate) (match ID 1)
* Change 2 Part Dark Bluish Gray 30237b Brick, Modified 1 x 2 with Vertical Clip (thick open O clip) {match ID 0 to 1}
Comments from Submitter:
Verified from sealed sets
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| Author: | viejos | | Posted: | Feb 19, 2015 00:25 | | Subject: | Re: Inventory Change Request for Set 8052-1 | | Viewed: | 28 times | | Topic: | Inventories Requests | |
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| In Inventories Requests, Magle writes:
| | Please make changes to the following inventory:
* Add 1 Part 32523pb08L Dark Bluish Gray Technic, Liftarm 1 x 3 Thick with Red and White Danger Stripes Pattern Model Left Side (Sticker) - Set 8052 (Counterpart)
* Add 1 Part 32523pb08L Dark Bluish Gray Technic, Liftarm 1 x 3 Thick with Red and White Danger Stripes Pattern Model Left Side (Sticker) - Set 8052 (Counterpart)
* Add 1 Part 32316pb016 Blue Technic, Liftarm 1 x 5 Thick with Medium Blue 'LT' Pattern (Sticker) - Set 8052 (Counterpart)
* Add 1 Part 40490pb021L Blue Technic, Liftarm 1 x 9 Thick with Medium Blue and White Stripes Pattern Model Left Side (Sticker) - Set 8052 (Counterpart)
* Add 1 Part 40490pb021R Blue Technic, Liftarm 1 x 9 Thick with Medium Blue and White Stripes Pattern Model Right Side (Sticker) - Set 8052 (Counterpart)
* Add 1 Part 32525pb011 Black Technic, Liftarm 1 x 11 Thick with Four Headlights and LEGO TECHNIC Logo Pattern (Sticker) - Set 8052 (Counterpart)
* Add 1 Part 32525pb012 Light Bluish Gray Technic, Liftarm 1 x 11 Thick with Red and White Danger Stripes Pattern (Sticker) - Set 8052 (Counterpart)
* Add 1 Part 32278pb016 Dark Bluish Gray Technic, Liftarm 1 x 15 Thick with Container Moving Functions Pattern (Sticker) - Set 8052 (Counterpart)
* Add 2 Part 62531pb012 Light Bluish Gray Technic, Panel Curved 11 x 3 with Red and White Danger Stripes and 'CONTAINER' Pattern (Sticker) - Set 8052 (Counterpart)
* Add 2 Part 62531pb013 Light Bluish Gray Technic, Panel Curved 11 x 3 with Red and White Danger Stripes and 'TRANSPORT' Pattern (Sticker) - Set 8052 (Counterpart)
* Add 1 Part 87080pb019 Blue Technic, Panel Fairing # 1 Small Smooth Short, Side A with Medium Blue and White Stripes and Silver Door Handle Pattern (Sticker) - Set 8052 (Counterpart)
* Add 1 Part 87080pb018 Blue Technic, Panel Fairing # 1 Small Smooth Short, Side A with Medium Blue and White Stripes and 'V8' Pattern (Sticker) - Set 8052 (Counterpart)
* Add 1 Part 87086pb018 Blue Technic, Panel Fairing # 2 Small Smooth Short, Side B with Medium Blue and White Stripes and 'DIRECT N-JECTION' Pattern (Sticker) - Se (Counterpart)
* Add 1 Part 87086pb019 Blue Technic, Panel Fairing # 21 Small Smooth Short, Side B with Medium Blue and White Stripes and Silver Door Handle Pattern (Sticker) - Set 8052 (Counterpart)
* Add 1 Part 2431pb371 Light Bluish Gray Tile 1 x 4 with Black 'AP 541 83' License Plate Pattern (Sticker) - Set 8052 (Counterpart)
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...was listed twice, so one had to get rejected.
Russell
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| Author: | viejos | | Posted: | Feb 18, 2015 21:16 | | Subject: | Re: Inventory Change Request for Set 8877-1 | | Viewed: | 33 times | | Topic: | Inventories Requests | |
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| In Inventories Requests, LEGOSHOP73 writes:
| | Please make changes to the following inventory:
* Add 1 Part 2420 Medium Blue Plate 2 x 2 Corner (Alternate)
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Is this intended as an alternate for the Dark Bluish Gray corner plate?
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| Author: | enig | | Posted: | Feb 18, 2015 19:11 | | Subject: | Re: Time to address seller quality issues | | Viewed: | 69 times | | Topic: | Suggestions | |
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| In Suggestions, QCBricks writes:
| | In Suggestions, enig writes:
| | In Suggestions, therobo writes:
| | In Suggestions, PurpleDave writes:
| | In Suggestions, therobo writes:
| | In Suggestions, Biodreamer writes:
| | This report should if it is alterered be sent to the seller with a button click.
The system will then know if the seller is missing out in orders and have to
fix them. it also got a chance to remove item that was incorrect listed from
the priceguide. The seller can then on his side fill in the way he resolved the
issue with the customer. refund, sent pieces etc.
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You seem to imply that buyers are always correct and never make mistakes when
checking their incoming orders.
I have had at least a douzand buyers who complained about missing parts and after
some back and forth e-mails they found out they miscounted or found them still
in the package, on the floor, in the waste bin etc.
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If it turns out that it's buyer error, then the seller would be able to note
that they "fixed" it by educating the buyer on why the shipment was correct.
And in cases like that, it should be possible to remove any negative marks attached
to that order.
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What about an anonymous rating system like eBay has?
But with more site specific criteria for example:
- Processing Time
- Item Quality
- Order Accuracy
- Service
- Communication
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Sorry I got a bit sick right after posting this suggestion thread. Missed out
on some interesting discussions.
The idea behind the suggestion is to create a system where sellers are forced/incentivized
to provide the best service possible, OR ELSE. Be shut down if they are breaking
rules repeatedly, or at least be forced to pay much higher fees. So they finally
learn.
The suggestion is not to put any kind of stoppers/filters/whatever, based on
how big/small the sellers is. It will do *nothing* to address the issue - sellers
operating not according to BL rules, and/or just providing plain BAD service
in general.
Selling used parts as new, selling really bad/damaged/etc parts, selling incomplete
sets as complete, screwing buyers over with NOT shipping what was ordered and
refunding cents/shop credit which essentially does nothing for the buyer to help
address "the ordered part is missing" problem etc etc.
therobo idea is great, I actually had almost exact same one during my "time out"
The only difference would be to merge the Service/Communication and add Fees,
because that seems to be one of *the* issues.
- Processing Time
- Item Quality
- Order Accuracy
- Service/Communication
- Fees
Perhaps we could also merge this with some other ideas in this thread. Link the
ratings to the fees that seller has to pay.
4.5-5 stars - standard 3%
4.2-4.4 - 5%
4.0-4.2 - make it *really* hurt at 15%, so it's time to either be shutdown
if you dont pay up, or pay up and keep paying up if that's how you roll.
Or, perhaps change your attitude for a change and improve your service for once.
Keep working on the ratios until *this works* is achieved.
This might need a lot of tweaking and adjusting to higher/smaller volume sellers.
Also some kind of protection so a competing store wont place 20 orders, give
20 "1 star" ratings in a row and force the competing seller into higher % tier.
Also a way for a seller to improve, and not be forever haunted by past mistakes.
The overall rating shown to buyers would be as it is, but the fee penalty would
only be based on last 10% / last 100/500 rating or whatever.
Just general ideas. Everything can be nit-picked apart if you really want to,
but everything can also be built and improved bit by bit until it is as perfect
as it can be.
Just there must be a will to do it
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I think that incentives go a lot farther than penalties. Many of the worst sellers
have shown that they can get around the odd penalty that is handed out around
here. BL is faced with the task of finding a middle ground that maintains the
big stores and and keeps the hobby stores happy. I do not envy them, as they
are bound to make some people upset no matter what they do.
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Yes, sellers have shown that they can get around the current measures that BL
has in place. That's the whole point of this post 
| | Had more typed, but I am going to stop there.
Scott
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I am also trimming some of my posts.. I guess we're in an understanding here
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| Author: | enig | | Posted: | Feb 18, 2015 19:08 | | Subject: | Re: Time to address seller quality issues | | Viewed: | 73 times | | Topic: | Suggestions | |
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| In Suggestions, QCBricks writes:
| | In Suggestions, enig writes:
| | In Suggestions, QCBricks writes:
| | In Suggestions, enig writes:
| | Earlier tonight I found a seller raking up feedback like you see in the second
picture below. The top feedback is retaliatory FB that he left for his buyer.
Had a thought to go here and ask what others think and ask BL if anything is
going to be done about it (in general). The seller is not listing items according
to "Used parts" rules
http://www.bricklink.com/help.asp?helpID=102&q=used
and he could care less
I guess I can also mention that the reason I checked that seller is because he
had a part that I need in a color that it does not exist, and he is the only
one who has it. I am now sure that he doesn't.
Anyways. Decided against it because it has been discussed a hundred times, and
for a hundred times in a row BL decided that nothing will be done about it.
But then YouTube read my mind and suggested me a video. It's a fresh video
I have not seen it before!
https://www.youtube.com/watch?v=AfstjgilDmE
SUGGESTION.
1) Dear BrickLink - please listen to what buyers have to say about bad sellers
2) Realize that BrickLink's reputation is going down
3) Create a system (OTHER than feedback*) + strategy where bad sellers
are given a chance to improve AND understand that they will be kicked
out of BL for good if they dont
4) Before doing it, ask BL community on how it could be done, and use the collective
knowledge and experience of the ones who are willing to share it with you
*Feedback is obviously not working. Please see the video why. Feedback will not
eliminate the problem itself.
You know what's absolutely hilarious? The reason I opened YouTube in the
first place is to watch this
https://www.youtube.com/watch?v=eJlN9jdQFSc
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|
Thanks for taking time to post this. I will only reply to things that really
stand out to me.
| | Not necessarily replying to each of Lukas' individual points, but just a
few notes and ideas on these issues...
1.) This issue was discussed at length at the BL Roundtable in Seattle and it
is on BL's radar. The prevailing idea is that 4 levels of grading will be
used for used parts. 1 would equal something "like new" or thereabouts, while
4 would be "my dog ate it before I listed it"
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Two problems.
1) In My Humble Opinion, absolutely worst idea possible.
2) This was not (at least I do not recall..) announced/shared with the ones who
were not at the round table. That is, 99+% of "us". So "we" could tell how bad
this idea this is.
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I did not chime in, as I do not buy or use parts that are not new, but from what
we were told, this was something that was a common concern amongst buyers that
BL staff talked to over time, not just at the roundtable. I do know that a common
source of discussion here in the forum is what constitutes "too used", so this
is something on the radar of some number of buyers. I have no doubts that something
will change in this area. (I'll leave it up to others to debate the minute
details until they are blue in the face)
| |
* would be even more room for misinterpretation. Current new/used/complete/incomplete
rules are really simple ant pretty clear. "If the parts do show excessive
wear, discoloration, excessive scratches, other marks,etc. this should be noted
in the *Comments* field. Sounds very simple. Apparently it isnt. Because
it is still a "crapshoot" when ordering parts. Problems is sellers not giving
a damn about having accurate listings. By making them to categorize used
parts into more than one category.. would only make the problem that many times
worse. Good sellers will be doing it, while "I dont give a damn" sellers will
continue doing exactly that.
|
I'll tell you something that I often told my college students..."you have
to draw the line somewhere" and you need to set rules for those lines and follow
them. Sure it seemed "unfair" when a student earned a 92.4% and just missed
the 92.5% for an A, but that same policy stops faculty from deciding that 92.6%
is an A- "this time". We can come up with all sorts of philosophical discussions
surrounding the differences between 92.4% and 92.6%, but the reality is that
the great majority of the scores would instead fall in the middle of the ranges.
Same goes for used parts. If a "3" is between 26%-50% in quality, will there
be 50%s that get bumped up to 51% and called a two? Probably, but the great
majority of the grading will likely be somewhere in the middle. As I said above,
there will always be some number of people who will raise heck over a 50 sold
to them as a 51, but the great majority of people will likely find benefit in
the general idea behind more specific grading standards (whatever they end up
being).
| | * Okay lets say there is no room left for misinterpretation. You yourself (Scott)
admit that you are not selling used parts. Just as, I assume, the ones who also
like this idea.
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I was only responding that it was discussed. I have no skin in that game.
| |
If you have some used parts anywhere, come up with ratings and try to sort them
into 4 strict categories.
Are you sure that you will sort all the parts 100% exactly the same, if you do
it again after a week? If not, chances are that your buyers will also not agree
with you all the time. Or most of the time, for that matter. Add language barriers/eyesight/lighting
conditions/individual interpretation. It's getting ugly real fast isn't
it? 
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Humans are involved so no system will be perfect. If you are waiting for perfect
system, you are going to be waiting for a long time.
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Agreed. To keep this short - 4 categories is an overkill. Discussing how many
categories there should be is probably pointless between the two of us.
I just hope that buyers AND sellers of used parts will be asked for input across
whole BL *before* any changes are implemented in this area. We have already seen
what happends when someone is "fixing" something they have no clue about to begin
with.
| | | |
| | 2.) These types of statements like "Bricklink is going down" or "their reputation
is bad" are nothing without any real proof and lots of it. The fact that a few
people come to the forum here (or any other forum) and complain is natural for
a site with the volume that BL has. (It has already been established here that
a minute percentage of users actually post here) If this is someone's personal
opinion, it should be noted as such. Otherwise, come forward with the hundreds
of unique complaint posts posted over a very short, recent period of time. Even
in the case of this seller, his or her x number of transactions are likely a
proverbial drop in the bucket.
The overwhelming majority of BL buyers and sellers are honest people and it
is unfair to lump "Bricklink" in with a few of these yahoos.
Bricklink is growing fast in spite of some of these issues, so it must not be
hurting them that much.
3.) Many of these issues can be taken care of by some of the basic concepts
that Scooter talked about in his post. I would like to add another to the pile.
If BL charged a minimum monthly charge, much of these people would go
away.
It could be something simple and small like $10, which is like prepaying the
first $10 of fees each month.
Putting up little roadblocks like this have been beneficial for many other sites.
Many of the people that somehow cannot manage to get parts in the mail for 2-3
weeks probably cannot pull things together and make a $10 monthly payment! I
know that won't work for those of your that sell $2 in parts a month, but
I think that it will make the site much stronger and safer. BL could always
spin off a part of the site for no fee hobby stores that can sell something like
$50 a month with no fees.
4.) Some ideas have been tossed around about resolved NSS claims and such. Longtime
forum readers remember "Brri*******", who ripped people off for a long time,
across at least two accounts and they got around the consequences by simply refunding
all of the NSS claims that were filed. I am all for giving people a chance,
but at some point, 10 or 20 resolved NSS claims show that something is
not working. As I have said here before, we have shipped nearly 4.5 million
parts in the last 3+ years here on BL and we have had exactly two NSS claims
filed against us. In both cases, the shipments showed as delivered and in both
cases the buyers "found" the shipment once we passed that information on to them.
This belief that big stores just get NSS claims left and right is just plain
silly.
4b.) This also goes for any other site manipulation. Using the "pay too much
on my bill so I am in the Top 60" trick should be treated just like any other
sort of dishonesty. I am sure that there are hundreds of other similar issues
that speak to the honesty level of a store.
5.) Buyers...while you may care about your feedback and want it to be 100%, it
really doesn't matter. As long as it is not below zero, you will be fine.
(...and if someone really says they won't sell to you because you have 50
positives and 1 negative, do you really want to buy from them?)
Suck it up and leave neutrals or negatives when they are deserved.
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Completely agree. I would have "sucked it up" quite a few times if I was just
a buyer, but not a seller at the same time as well.
| | Now, this is not to say that stores should not be given a chance to make things
right, but if they tell you take a jump when you ask for some sort of resolution,
then that deserves non-positive feedback. This will provide something actionable
for BL to use to get these people off of Bricklink. I have said it many, many
times here...
there is no reason for any store to have 150+ neutrals and 75+ negatives.
I don't care how big they are, I don't care how busy they are, I don't
care how cheap they sell parts/sets, I don't care how big or small they are,
I don't care what other sorts of useless excuses they come up with. These
stores are a cancer on BL and need to go away. That goes for the "I never leave
positives and only use feedback to retaliate" crowd as well.
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Yes. But how do we do that?
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No idea. Publish the percentage of negative feedback that was left after
feedback had been left for them?
Like I said above, if a seller has amassed 50 negatives, the writing should be
on the wall at that point. I'm not necessarily saying they have to go away
in every case, but someone at BL should be taking proactive steps to solve the
problems. Enough stores have shown that large, busy stores can go years without
getting negatives or getting a very small number of negatives, that the "I'm
a big, busy store and that is why I have a lot of negatives" excuse just doesn't
fly. As I mentioned somewhere else (not sure if it was in this thread), we at
QCB have shipped nearly 4.5 million parts since our last negative and
I am sure that several other stores boast records far more impressive than that.
Given that, there is no real reason a store shipping 200,000 parts a year should
just be given a pass on some number of negatives.
| |
| | 6.) Featured/Highlighted/etc... stores should be reserved for the cream of the
BL crop. If you get a couple negatives in a month, that should disqualify the
store from being on any of the lists. New buyers may feel like those stores
have been vetted, but if they are selling used as new, not shipping in a timely
fashion, etc... they should not appear on those lists.
|
Hehe.. well I have done it once and put myself into the "top 50" highlighted
list. Was also in the "honored" list for some time. Just as it was told to me,
there were *no* effect on sales.
I imagine perhaps there is some effect if you are in the "Featured" list. But
obviously I can not know for sure
|
I think my suggestion goes more towards keeping the site honest and rewarding
those that generate the largest amount of revenue for BL. If they cannot do
that, it opens up the door for someone else to do it.
Scott
|
I like the general line of your thoughts. Now it seems that some (large) sellers
just really do not care about LEGO, as long as they can keep cramming the boxes
with LEGO and pushing them out the door.
But that does not go to say that small hobby sellers should be allowed to skip
under the radar. Ultimately, BL must focus that every single purchase would go
as smoothly as it can go, be it small/big buyer purchasing from small/big seller.
In many cases it does not take much for someone to get "into" LEGO (turning into
a good customer for BL sellers, that is!) Just as it does not take much for that
potential "someone" to get an overall bad image of BL and never look back, if
the first purchases end up being from bad sellers, big or small.
From business perspective it may look to be a waste of resources in dealing with
small-time sellers/buyers. But even if they amount to 5-10%, they can do just
as much damage as big ones.
| | | | | | Whew...that was a lot!
Scott
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| Author: | rattler117 | | Posted: | Feb 18, 2015 18:51 | | Subject: | Re: Time to address seller quality issues | | Viewed: | 55 times | | Topic: | Suggestions | |
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| | | | | In Suggestions, QCBricks writes:
|
|
| |
May be the case, but the site is also full of businesses that have to compete
with people that have no profit motive, pay no taxes, etc... This a akin to
owning a McDonald's and having your landlord allow a small hamburger stand
to set up in the parking lot.
|
First off, I have really like what you have to say and you make really good points.
So thank you for your input, it is very valuable and I hope people listen.
The only thing I don't know I agree with is the statement above. Why would
someone sell anything without a profit motive? At some point, they are wanting
to make money. If I am a hobbyist, why would I even bother even listing anything
for sale if I didn't want to get money for it? I would just give it away.
If someone is selling on Bricklink in the US, and not reporting it on their tax
return in the US, they are committing tax fraud. Income on Bricklink is income
and is taxable. Larger sellers just have more oversight on taxes due to their
size. Both types of sellers are required to pay taxes. If your basis is an
item is less than what you are selling it for, you could get away not reporting
it, but I don't believe this is common.
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| Author: | QCBricks | | Posted: | Feb 18, 2015 18:39 | | Subject: | Re: Time to address seller quality issues | | Viewed: | 62 times | | Topic: | Suggestions | |
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| In Suggestions, enig writes:
| | In Suggestions, therobo writes:
| | In Suggestions, PurpleDave writes:
| | In Suggestions, therobo writes:
| | In Suggestions, Biodreamer writes:
| | This report should if it is alterered be sent to the seller with a button click.
The system will then know if the seller is missing out in orders and have to
fix them. it also got a chance to remove item that was incorrect listed from
the priceguide. The seller can then on his side fill in the way he resolved the
issue with the customer. refund, sent pieces etc.
|
You seem to imply that buyers are always correct and never make mistakes when
checking their incoming orders.
I have had at least a douzand buyers who complained about missing parts and after
some back and forth e-mails they found out they miscounted or found them still
in the package, on the floor, in the waste bin etc.
|
If it turns out that it's buyer error, then the seller would be able to note
that they "fixed" it by educating the buyer on why the shipment was correct.
And in cases like that, it should be possible to remove any negative marks attached
to that order.
|
What about an anonymous rating system like eBay has?
But with more site specific criteria for example:
- Processing Time
- Item Quality
- Order Accuracy
- Service
- Communication
|
Sorry I got a bit sick right after posting this suggestion thread. Missed out
on some interesting discussions.
The idea behind the suggestion is to create a system where sellers are forced/incentivized
to provide the best service possible, OR ELSE. Be shut down if they are breaking
rules repeatedly, or at least be forced to pay much higher fees. So they finally
learn.
The suggestion is not to put any kind of stoppers/filters/whatever, based on
how big/small the sellers is. It will do *nothing* to address the issue - sellers
operating not according to BL rules, and/or just providing plain BAD service
in general.
Selling used parts as new, selling really bad/damaged/etc parts, selling incomplete
sets as complete, screwing buyers over with NOT shipping what was ordered and
refunding cents/shop credit which essentially does nothing for the buyer to help
address "the ordered part is missing" problem etc etc.
therobo idea is great, I actually had almost exact same one during my "time out"
The only difference would be to merge the Service/Communication and add Fees,
because that seems to be one of *the* issues.
- Processing Time
- Item Quality
- Order Accuracy
- Service/Communication
- Fees
Perhaps we could also merge this with some other ideas in this thread. Link the
ratings to the fees that seller has to pay.
4.5-5 stars - standard 3%
4.2-4.4 - 5%
4.0-4.2 - make it *really* hurt at 15%, so it's time to either be shutdown
if you dont pay up, or pay up and keep paying up if that's how you roll.
Or, perhaps change your attitude for a change and improve your service for once.
Keep working on the ratios until *this works* is achieved.
This might need a lot of tweaking and adjusting to higher/smaller volume sellers.
Also some kind of protection so a competing store wont place 20 orders, give
20 "1 star" ratings in a row and force the competing seller into higher % tier.
Also a way for a seller to improve, and not be forever haunted by past mistakes.
The overall rating shown to buyers would be as it is, but the fee penalty would
only be based on last 10% / last 100/500 rating or whatever.
Just general ideas. Everything can be nit-picked apart if you really want to,
but everything can also be built and improved bit by bit until it is as perfect
as it can be.
Just there must be a will to do it
|
I think that incentives go a lot farther than penalties. Many of the worst sellers
have shown that they can get around the odd penalty that is handed out around
here. BL is faced with the task of finding a middle ground that maintains the
big stores and and keeps the hobby stores happy. I do not envy them, as they
are bound to make some people upset no matter what they do.
Had more typed, but I am going to stop there.
Scott
|
|
| Author: | QCBricks | | Posted: | Feb 18, 2015 18:35 | | Subject: | Re: Time to address seller quality issues | | Viewed: | 73 times | | Topic: | Suggestions | |
|
| In Suggestions, enig writes:
| | In Suggestions, QCBricks writes:
| | In Suggestions, enig writes:
| | Earlier tonight I found a seller raking up feedback like you see in the second
picture below. The top feedback is retaliatory FB that he left for his buyer.
Had a thought to go here and ask what others think and ask BL if anything is
going to be done about it (in general). The seller is not listing items according
to "Used parts" rules
http://www.bricklink.com/help.asp?helpID=102&q=used
and he could care less
I guess I can also mention that the reason I checked that seller is because he
had a part that I need in a color that it does not exist, and he is the only
one who has it. I am now sure that he doesn't.
Anyways. Decided against it because it has been discussed a hundred times, and
for a hundred times in a row BL decided that nothing will be done about it.
But then YouTube read my mind and suggested me a video. It's a fresh video
I have not seen it before!
https://www.youtube.com/watch?v=AfstjgilDmE
SUGGESTION.
1) Dear BrickLink - please listen to what buyers have to say about bad sellers
2) Realize that BrickLink's reputation is going down
3) Create a system (OTHER than feedback*) + strategy where bad sellers
are given a chance to improve AND understand that they will be kicked
out of BL for good if they dont
4) Before doing it, ask BL community on how it could be done, and use the collective
knowledge and experience of the ones who are willing to share it with you
*Feedback is obviously not working. Please see the video why. Feedback will not
eliminate the problem itself.
You know what's absolutely hilarious? The reason I opened YouTube in the
first place is to watch this
https://www.youtube.com/watch?v=eJlN9jdQFSc
|
|
Thanks for taking time to post this. I will only reply to things that really
stand out to me.
| | Not necessarily replying to each of Lukas' individual points, but just a
few notes and ideas on these issues...
1.) This issue was discussed at length at the BL Roundtable in Seattle and it
is on BL's radar. The prevailing idea is that 4 levels of grading will be
used for used parts. 1 would equal something "like new" or thereabouts, while
4 would be "my dog ate it before I listed it"
|
Two problems.
1) In My Humble Opinion, absolutely worst idea possible.
2) This was not (at least I do not recall..) announced/shared with the ones who
were not at the round table. That is, 99+% of "us". So "we" could tell how bad
this idea this is.
|
I did not chime in, as I do not buy or use parts that are not new, but from what
we were told, this was something that was a common concern amongst buyers that
BL staff talked to over time, not just at the roundtable. I do know that a common
source of discussion here in the forum is what constitutes "too used", so this
is something on the radar of some number of buyers. I have no doubts that something
will change in this area. (I'll leave it up to others to debate the minute
details until they are blue in the face)
| |
* would be even more room for misinterpretation. Current new/used/complete/incomplete
rules are really simple ant pretty clear. "If the parts do show excessive
wear, discoloration, excessive scratches, other marks,etc. this should be noted
in the *Comments* field. Sounds very simple. Apparently it isnt. Because
it is still a "crapshoot" when ordering parts. Problems is sellers not giving
a damn about having accurate listings. By making them to categorize used
parts into more than one category.. would only make the problem that many times
worse. Good sellers will be doing it, while "I dont give a damn" sellers will
continue doing exactly that.
|
I'll tell you something that I often told my college students..."you have
to draw the line somewhere" and you need to set rules for those lines and follow
them. Sure it seemed "unfair" when a student earned a 92.4% and just missed
the 92.5% for an A, but that same policy stops faculty from deciding that 92.6%
is an A- "this time". We can come up with all sorts of philosophical discussions
surrounding the differences between 92.4% and 92.6%, but the reality is that
the great majority of the scores would instead fall in the middle of the ranges.
Same goes for used parts. If a "3" is between 26%-50% in quality, will there
be 50%s that get bumped up to 51% and called a two? Probably, but the great
majority of the grading will likely be somewhere in the middle. As I said above,
there will always be some number of people who will raise heck over a 50 sold
to them as a 51, but the great majority of people will likely find benefit in
the general idea behind more specific grading standards (whatever they end up
being).
| | * Okay lets say there is no room left for misinterpretation. You yourself (Scott)
admit that you are not selling used parts. Just as, I assume, the ones who also
like this idea.
|
I was only responding that it was discussed. I have no skin in that game.
| |
If you have some used parts anywhere, come up with ratings and try to sort them
into 4 strict categories.
Are you sure that you will sort all the parts 100% exactly the same, if you do
it again after a week? If not, chances are that your buyers will also not agree
with you all the time. Or most of the time, for that matter. Add language barriers/eyesight/lighting
conditions/individual interpretation. It's getting ugly real fast isn't
it?
|
Humans are involved so no system will be perfect. If you are waiting for perfect
system, you are going to be waiting for a long time.
| |
| | 2.) These types of statements like "Bricklink is going down" or "their reputation
is bad" are nothing without any real proof and lots of it. The fact that a few
people come to the forum here (or any other forum) and complain is natural for
a site with the volume that BL has. (It has already been established here that
a minute percentage of users actually post here) If this is someone's personal
opinion, it should be noted as such. Otherwise, come forward with the hundreds
of unique complaint posts posted over a very short, recent period of time. Even
in the case of this seller, his or her x number of transactions are likely a
proverbial drop in the bucket.
The overwhelming majority of BL buyers and sellers are honest people and it
is unfair to lump "Bricklink" in with a few of these yahoos.
Bricklink is growing fast in spite of some of these issues, so it must not be
hurting them that much.
3.) Many of these issues can be taken care of by some of the basic concepts
that Scooter talked about in his post. I would like to add another to the pile.
If BL charged a minimum monthly charge, much of these people would go
away.
It could be something simple and small like $10, which is like prepaying the
first $10 of fees each month.
Putting up little roadblocks like this have been beneficial for many other sites.
Many of the people that somehow cannot manage to get parts in the mail for 2-3
weeks probably cannot pull things together and make a $10 monthly payment! I
know that won't work for those of your that sell $2 in parts a month, but
I think that it will make the site much stronger and safer. BL could always
spin off a part of the site for no fee hobby stores that can sell something like
$50 a month with no fees.
4.) Some ideas have been tossed around about resolved NSS claims and such. Longtime
forum readers remember "Brri*******", who ripped people off for a long time,
across at least two accounts and they got around the consequences by simply refunding
all of the NSS claims that were filed. I am all for giving people a chance,
but at some point, 10 or 20 resolved NSS claims show that something is
not working. As I have said here before, we have shipped nearly 4.5 million
parts in the last 3+ years here on BL and we have had exactly two NSS claims
filed against us. In both cases, the shipments showed as delivered and in both
cases the buyers "found" the shipment once we passed that information on to them.
This belief that big stores just get NSS claims left and right is just plain
silly.
4b.) This also goes for any other site manipulation. Using the "pay too much
on my bill so I am in the Top 60" trick should be treated just like any other
sort of dishonesty. I am sure that there are hundreds of other similar issues
that speak to the honesty level of a store.
5.) Buyers...while you may care about your feedback and want it to be 100%, it
really doesn't matter. As long as it is not below zero, you will be fine.
(...and if someone really says they won't sell to you because you have 50
positives and 1 negative, do you really want to buy from them?)
Suck it up and leave neutrals or negatives when they are deserved.
|
Completely agree. I would have "sucked it up" quite a few times if I was just
a buyer, but not a seller at the same time as well.
| | Now, this is not to say that stores should not be given a chance to make things
right, but if they tell you take a jump when you ask for some sort of resolution,
then that deserves non-positive feedback. This will provide something actionable
for BL to use to get these people off of Bricklink. I have said it many, many
times here...
there is no reason for any store to have 150+ neutrals and 75+ negatives.
I don't care how big they are, I don't care how busy they are, I don't
care how cheap they sell parts/sets, I don't care how big or small they are,
I don't care what other sorts of useless excuses they come up with. These
stores are a cancer on BL and need to go away. That goes for the "I never leave
positives and only use feedback to retaliate" crowd as well.
|
Yes. But how do we do that?
|
No idea. Publish the percentage of negative feedback that was left after
feedback had been left for them?
Like I said above, if a seller has amassed 50 negatives, the writing should be
on the wall at that point. I'm not necessarily saying they have to go away
in every case, but someone at BL should be taking proactive steps to solve the
problems. Enough stores have shown that large, busy stores can go years without
getting negatives or getting a very small number of negatives, that the "I'm
a big, busy store and that is why I have a lot of negatives" excuse just doesn't
fly. As I mentioned somewhere else (not sure if it was in this thread), we at
QCB have shipped nearly 4.5 million parts since our last negative and
I am sure that several other stores boast records far more impressive than that.
Given that, there is no real reason a store shipping 200,000 parts a year should
just be given a pass on some number of negatives.
| |
| | 6.) Featured/Highlighted/etc... stores should be reserved for the cream of the
BL crop. If you get a couple negatives in a month, that should disqualify the
store from being on any of the lists. New buyers may feel like those stores
have been vetted, but if they are selling used as new, not shipping in a timely
fashion, etc... they should not appear on those lists.
|
Hehe.. well I have done it once and put myself into the "top 50" highlighted
list. Was also in the "honored" list for some time. Just as it was told to me,
there were *no* effect on sales.
I imagine perhaps there is some effect if you are in the "Featured" list. But
obviously I can not know for sure
|
I think my suggestion goes more towards keeping the site honest and rewarding
those that generate the largest amount of revenue for BL. If they cannot do
that, it opens up the door for someone else to do it.
Scott
| | | | Whew...that was a lot!
Scott
|
|
|
|
| Author: | Stuart9 | | Posted: | Feb 18, 2015 17:35 | | Subject: | Re: address / name normalized form as standard | | Viewed: | 45 times | | Topic: | Suggestions | |
|
| I suspect this will be the case for most postal systems,especially those outside
Europe.
In Suggestions, WoutR writes:
| | In Suggestions, Stuart9 writes:
| | That one doesn't work for the U.K.
|
The other one does not work for the Netherlands
The current system is not prefect, but it is much better than the alternatives
that force people to use incorrect formats.
|
|
| Author: | LEGOSHOP73 | | Posted: | Feb 18, 2015 17:35 | | Subject: | Inventory Change Request for Set 8877-1 | | Viewed: | 27 times | | Topic: | Inventories Requests (Entry) | | Status: | Open | |
|
| Please make changes to the following inventory:
* Add 1 Part 2420 Medium Blue Plate 2 x 2 Corner (Alternate)
|
|
| Author: | therobo | | Posted: | Feb 18, 2015 17:31 | | Subject: | Re: address / name normalized form as standard | | Viewed: | 48 times | | Topic: | Suggestions | |
|
| In Suggestions, jamesuniverse writes:
| | In Suggestions, WoutR writes:
| | In Suggestions, steffen89 writes:
| | Hi
it would be nice if every user would have his address and name as a normalized
form.
Especially in aspect to the use of the API to work with the address for shipping
and invoice.
|
No.
The required format is different in every country.
|
Although true, it would be nice to have it formatted like this
Name:
Address/Address Line 1:
Address Line 2 (If applicable):
City:
State/Province/whatever is applicable:
Postal/Zip code:
Country:
|
Why do you think that thinking US-centric makes sense?
| |
And actually have the words above in the applicable language. Sorry, but some
address are too darn confusing just to "guess" and messaging a customer shouldn't
be needed.
~JU
|
|
|
| Author: | WoutR | | Posted: | Feb 18, 2015 17:30 | | Subject: | Re: address / name normalized form as standard | | Viewed: | 32 times | | Topic: | Suggestions | |
|
| In Suggestions, Stuart9 writes:
| | That one doesn't work for the U.K.
|
The other one does not work for the Netherlands
The current system is not prefect, but it is much better than the alternatives
that force people to use incorrect formats.
|
|
| Author: | Magle | | Posted: | Feb 18, 2015 17:27 | | Subject: | Inventory Change Request for Set 8052-1 | | Viewed: | 25 times | | Topic: | Inventories Requests (Entry) | | Status: | Open | |
|
| Please make changes to the following inventory:
* Add 2 Part 3068bpb0630 Black Tile 2 x 2 with Car Mirror Rounded Corners on Black and White Small Border Background Pattern (Sticker) - Sets 8264/8295 (Counterpart)
* Add 1 Part 59510c01pb03 Light Bluish Gray Electric 9V Battery Box 4 x 11 x 7 PF with Orange Switch and Dark Bluish Gray Covers Complete Assembly with Blue and Red Arrows Pattern (Sticker&# (Counterpart)
|
|
| Author: | Stuart9 | | Posted: | Feb 18, 2015 17:25 | | Subject: | Re: address / name normalized form as standard | | Viewed: | 37 times | | Topic: | Suggestions | |
|
| That one doesn't work for the U.K.
In Suggestions, WoutR writes:
| | In Suggestions, jamesuniverse writes:
| | In Suggestions, WoutR writes:
| | In Suggestions, steffen89 writes:
| | Hi
it would be nice if every user would have his address and name as a normalized
form.
Especially in aspect to the use of the API to work with the address for shipping
and invoice.
|
No.
The required format is different in every country.
|
Although true, it would be nice to have it formatted like this
Name:
Address/Address Line 1:
Address Line 2 (If applicable):
City:
State/Province/whatever is applicable:
Postal/Zip code:
Country:
And actually have the words above in the applicable language. Sorry, but some
address are too darn confusing just to "guess" and messaging a customer shouldn't
be needed.
~JU
|
If you convince the world to use:
Name
Address/Address Line 1
Address Line 2 (If applicable)
Postal code - Double space - CITY in capitals
COUNTRY also in capitals
|
|
|
| Author: | Stuart9 | | Posted: | Feb 18, 2015 17:23 | | Subject: | Re: address / name normalized form as standard | | Viewed: | 39 times | | Topic: | Suggestions | |
|
| This works ok for the U.K.
No idea for mainland Europe postal systems.
In Suggestions, jamesuniverse writes:
| | In Suggestions, WoutR writes:
| | In Suggestions, steffen89 writes:
| | Hi
it would be nice if every user would have his address and name as a normalized
form.
Especially in aspect to the use of the API to work with the address for shipping
and invoice.
|
No.
The required format is different in every country.
|
Although true, it would be nice to have it formatted like this
Name:
Address/Address Line 1:
Address Line 2 (If applicable):
City:
State/Province/whatever is applicable:
Postal/Zip code:
Country:
And actually have the words above in the applicable language. Sorry, but some
address are too darn confusing just to "guess" and messaging a customer shouldn't
be needed.
~JU
|
|
|
| Author: | WoutR | | Posted: | Feb 18, 2015 17:23 | | Subject: | Re: address / name normalized form as standard | | Viewed: | 40 times | | Topic: | Suggestions | |
|
| In Suggestions, jamesuniverse writes:
| | In Suggestions, WoutR writes:
| | In Suggestions, steffen89 writes:
| | Hi
it would be nice if every user would have his address and name as a normalized
form.
Especially in aspect to the use of the API to work with the address for shipping
and invoice.
|
No.
The required format is different in every country.
|
Although true, it would be nice to have it formatted like this
Name:
Address/Address Line 1:
Address Line 2 (If applicable):
City:
State/Province/whatever is applicable:
Postal/Zip code:
Country:
And actually have the words above in the applicable language. Sorry, but some
address are too darn confusing just to "guess" and messaging a customer shouldn't
be needed.
~JU
|
If you convince the world to use:
Name
Address/Address Line 1
Address Line 2 (If applicable)
Postal code - Double space - CITY in capitals
COUNTRY also in capitals
|
|
| Author: | jamesuniverse | | Posted: | Feb 18, 2015 17:14 | | Subject: | Re: address / name normalized form as standard | | Viewed: | 60 times | | Topic: | Suggestions | |
|
| In Suggestions, WoutR writes:
| | In Suggestions, steffen89 writes:
| | Hi
it would be nice if every user would have his address and name as a normalized
form.
Especially in aspect to the use of the API to work with the address for shipping
and invoice.
|
No.
The required format is different in every country.
|
Although true, it would be nice to have it formatted like this
Name:
Address/Address Line 1:
Address Line 2 (If applicable):
City:
State/Province/whatever is applicable:
Postal/Zip code:
Country:
And actually have the words above in the applicable language. Sorry, but some
address are too darn confusing just to "guess" and messaging a customer shouldn't
be needed.
~JU
|
|
| Author: | WoutR | | Posted: | Feb 18, 2015 17:09 | | Subject: | Re: address / name normalized form as standard | | Viewed: | 41 times | | Topic: | Suggestions | |
|
| In Suggestions, steffen89 writes:
| | Hi
it would be nice if every user would have his address and name as a normalized
form.
Especially in aspect to the use of the API to work with the address for shipping
and invoice.
|
No.
The required format is different in every country.
|
| Author: | sf_bricks | | Posted: | Feb 18, 2015 17:07 | | Subject: | address / name normalized form as standard | | Viewed: | 128 times | | Topic: | Suggestions | | Status: | Discarded | |
|
| Hi
it would be nice if every user would have his address and name as a normalized
form.
Especially in aspect to the use of the API to work with the address for shipping
and invoice.
|
|
| Author: | enig | | Posted: | Feb 18, 2015 16:58 | | Subject: | Re: Time to address seller quality issues | | Viewed: | 59 times | | Topic: | Suggestions | |
|
| In Suggestions, Biodreamer writes:
| | In Suggestions, enig writes:
| | In Suggestions, therobo writes:
| | In Suggestions, PurpleDave writes:
| | In Suggestions, therobo writes:
| | In Suggestions, Biodreamer writes:
| | This report should if it is alterered be sent to the seller with a button click.
The system will then know if the seller is missing out in orders and have to
fix them. it also got a chance to remove item that was incorrect listed from
the priceguide. The seller can then on his side fill in the way he resolved the
issue with the customer. refund, sent pieces etc.
|
You seem to imply that buyers are always correct and never make mistakes when
checking their incoming orders.
I have had at least a douzand buyers who complained about missing parts and after
some back and forth e-mails they found out they miscounted or found them still
in the package, on the floor, in the waste bin etc.
|
If it turns out that it's buyer error, then the seller would be able to note
that they "fixed" it by educating the buyer on why the shipment was correct.
And in cases like that, it should be possible to remove any negative marks attached
to that order.
|
What about an anonymous rating system like eBay has?
But with more site specific criteria for example:
- Processing Time
- Item Quality
- Order Accuracy
- Service
- Communication
|
Sorry I got a bit sick right after posting this suggestion thread. Missed out
on some interesting discussions.
The idea behind the suggestion is to create a system where sellers are forced/incentivized
to provide the best service possible, OR ELSE. Be shut down if they are breaking
rules repeatedly, or at least be forced to pay much higher fees. So they finally
learn.
The suggestion is not to put any kind of stoppers/filters/whatever, based on
how big/small the sellers is. It will do *nothing* to address the issue - sellers
operating not according to BL rules, and/or just providing plain BAD service
in general.
Selling used parts as new, selling really bad/damaged/etc parts, selling incomplete
sets as complete, screwing buyers over with NOT shipping what was ordered and
refunding cents/shop credit which essentially does nothing for the buyer to help
address "the ordered part is missing" problem etc etc.
therobo idea is great, I actually had almost exact same one during my "time out"
The only difference would be to merge the Service/Communication and add Fees,
because that seems to be one of *the* issues.
- Processing Time
- Item Quality
- Order Accuracy
- Service/Communication
- Fees
Perhaps we could also merge this with some other ideas in this thread. Link the
ratings to the fees that seller has to pay.
4.5-5 stars - standard 3%
4.2-4.4 - 5%
4.0-4.2 - make it *really* hurt at 15%, so it's time to either be shutdown
if you dont pay up, or pay up and keep paying up if that's how you roll.
Or, perhaps change your attitude for a change and improve your service for once.
Keep working on the ratios until *this works* is achieved.
This might need a lot of tweaking and adjusting to higher/smaller volume sellers.
Also some kind of protection so a competing store wont place 20 orders, give
20 "1 star" ratings in a row and force the competing seller into higher % tier.
Also a way for a seller to improve, and not be forever haunted by past mistakes.
The overall rating shown to buyers would be as it is, but the fee penalty would
only be based on last 10% / last 100/500 rating or whatever.
Just general ideas. Everything can be nit-picked apart if you really want to,
but everything can also be built and improved bit by bit until it is as perfect
as it can be.
Just there must be a will to do it
|
Fees can only be taken for the trade as such, anything else is most likely illegal.
So it would be per order, rating and value, not by any track record. However
I would only see this even increasing the stoplisting of honest buyers, because
the seller are afraid of losing money on a deal.
|
For this reason, star ratings should be anonymous.
| | it's better to give out carrots then weilding a whip, when you try to change
a behaviour.
such as more exposure for the good stores and less for the bad. ie harder for
buyer to find their way to the shady stores.
|
What about.. carrot on a whip? Do good and get the carrot.. or else?
|
|
| Author: | enig | | Posted: | Feb 18, 2015 16:55 | | Subject: | Re: Time to address seller quality issues | | Viewed: | 51 times | | Topic: | Suggestions | |
|
| In Suggestions, QCBricks writes:
| | In Suggestions, enig writes:
| | Earlier tonight I found a seller raking up feedback like you see in the second
picture below. The top feedback is retaliatory FB that he left for his buyer.
Had a thought to go here and ask what others think and ask BL if anything is
going to be done about it (in general). The seller is not listing items according
to "Used parts" rules
http://www.bricklink.com/help.asp?helpID=102&q=used
and he could care less
I guess I can also mention that the reason I checked that seller is because he
had a part that I need in a color that it does not exist, and he is the only
one who has it. I am now sure that he doesn't.
Anyways. Decided against it because it has been discussed a hundred times, and
for a hundred times in a row BL decided that nothing will be done about it.
But then YouTube read my mind and suggested me a video. It's a fresh video
I have not seen it before!
https://www.youtube.com/watch?v=AfstjgilDmE
SUGGESTION.
1) Dear BrickLink - please listen to what buyers have to say about bad sellers
2) Realize that BrickLink's reputation is going down
3) Create a system (OTHER than feedback*) + strategy where bad sellers
are given a chance to improve AND understand that they will be kicked
out of BL for good if they dont
4) Before doing it, ask BL community on how it could be done, and use the collective
knowledge and experience of the ones who are willing to share it with you
*Feedback is obviously not working. Please see the video why. Feedback will not
eliminate the problem itself.
You know what's absolutely hilarious? The reason I opened YouTube in the
first place is to watch this
https://www.youtube.com/watch?v=eJlN9jdQFSc
|
|
Thanks for taking time to post this. I will only reply to things that really
stand out to me.
| | Not necessarily replying to each of Lukas' individual points, but just a
few notes and ideas on these issues...
1.) This issue was discussed at length at the BL Roundtable in Seattle and it
is on BL's radar. The prevailing idea is that 4 levels of grading will be
used for used parts. 1 would equal something "like new" or thereabouts, while
4 would be "my dog ate it before I listed it"
|
Two problems.
1) In My Humble Opinion, absolutely worst idea possible.
2) This was not (at least I do not recall..) announced/shared with the ones who
were not at the round table. That is, 99+% of "us". So "we" could tell how bad
this idea this is.
* would be even more room for misinterpretation. Current new/used/complete/incomplete
rules are really simple ant pretty clear. "If the parts do show excessive
wear, discoloration, excessive scratches, other marks,etc. this should be noted
in the *Comments* field. Sounds very simple. Apparently it isnt. Because
it is still a "crapshoot" when ordering parts. Problems is sellers not giving
a damn about having accurate listings. By making them to categorize used
parts into more than one category.. would only make the problem that many times
worse. Good sellers will be doing it, while "I dont give a damn" sellers will
continue doing exactly that.
* Okay lets say there is no room left for misinterpretation. You yourself (Scott)
admit that you are not selling used parts. Just as, I assume, the ones who also
like this idea.
If you have some used parts anywhere, come up with ratings and try to sort them
into 4 strict categories.
Are you sure that you will sort all the parts 100% exactly the same, if you do
it again after a week? If not, chances are that your buyers will also not agree
with you all the time. Or most of the time, for that matter. Add language barriers/eyesight/lighting
conditions/individual interpretation. It's getting ugly real fast isn't
it?
| | 2.) These types of statements like "Bricklink is going down" or "their reputation
is bad" are nothing without any real proof and lots of it. The fact that a few
people come to the forum here (or any other forum) and complain is natural for
a site with the volume that BL has. (It has already been established here that
a minute percentage of users actually post here) If this is someone's personal
opinion, it should be noted as such. Otherwise, come forward with the hundreds
of unique complaint posts posted over a very short, recent period of time. Even
in the case of this seller, his or her x number of transactions are likely a
proverbial drop in the bucket.
The overwhelming majority of BL buyers and sellers are honest people and it
is unfair to lump "Bricklink" in with a few of these yahoos.
Bricklink is growing fast in spite of some of these issues, so it must not be
hurting them that much.
3.) Many of these issues can be taken care of by some of the basic concepts
that Scooter talked about in his post. I would like to add another to the pile.
If BL charged a minimum monthly charge, much of these people would go
away.
It could be something simple and small like $10, which is like prepaying the
first $10 of fees each month.
Putting up little roadblocks like this have been beneficial for many other sites.
Many of the people that somehow cannot manage to get parts in the mail for 2-3
weeks probably cannot pull things together and make a $10 monthly payment! I
know that won't work for those of your that sell $2 in parts a month, but
I think that it will make the site much stronger and safer. BL could always
spin off a part of the site for no fee hobby stores that can sell something like
$50 a month with no fees.
4.) Some ideas have been tossed around about resolved NSS claims and such. Longtime
forum readers remember "Brri*******", who ripped people off for a long time,
across at least two accounts and they got around the consequences by simply refunding
all of the NSS claims that were filed. I am all for giving people a chance,
but at some point, 10 or 20 resolved NSS claims show that something is
not working. As I have said here before, we have shipped nearly 4.5 million
parts in the last 3+ years here on BL and we have had exactly two NSS claims
filed against us. In both cases, the shipments showed as delivered and in both
cases the buyers "found" the shipment once we passed that information on to them.
This belief that big stores just get NSS claims left and right is just plain
silly.
4b.) This also goes for any other site manipulation. Using the "pay too much
on my bill so I am in the Top 60" trick should be treated just like any other
sort of dishonesty. I am sure that there are hundreds of other similar issues
that speak to the honesty level of a store.
5.) Buyers...while you may care about your feedback and want it to be 100%, it
really doesn't matter. As long as it is not below zero, you will be fine.
(...and if someone really says they won't sell to you because you have 50
positives and 1 negative, do you really want to buy from them?)
Suck it up and leave neutrals or negatives when they are deserved.
|
Completely agree. I would have "sucked it up" quite a few times if I was just
a buyer, but not a seller at the same time as well.
| | Now, this is not to say that stores should not be given a chance to make things
right, but if they tell you take a jump when you ask for some sort of resolution,
then that deserves non-positive feedback. This will provide something actionable
for BL to use to get these people off of Bricklink. I have said it many, many
times here...
there is no reason for any store to have 150+ neutrals and 75+ negatives.
I don't care how big they are, I don't care how busy they are, I don't
care how cheap they sell parts/sets, I don't care how big or small they are,
I don't care what other sorts of useless excuses they come up with. These
stores are a cancer on BL and need to go away. That goes for the "I never leave
positives and only use feedback to retaliate" crowd as well.
|
Yes. But how do we do that?
| | 6.) Featured/Highlighted/etc... stores should be reserved for the cream of the
BL crop. If you get a couple negatives in a month, that should disqualify the
store from being on any of the lists. New buyers may feel like those stores
have been vetted, but if they are selling used as new, not shipping in a timely
fashion, etc... they should not appear on those lists.
|
Hehe.. well I have done it once and put myself into the "top 50" highlighted
list. Was also in the "honored" list for some time. Just as it was told to me,
there were *no* effect on sales.
I imagine perhaps there is some effect if you are in the "Featured" list. But
obviously I can not know for sure
| | Whew...that was a lot!
Scott
|
|
|
| Author: | Biodreamer | | Posted: | Feb 18, 2015 16:34 | | Subject: | Re: Time to address seller quality issues | | Viewed: | 78 times | | Topic: | Suggestions | |
|
| In Suggestions, enig writes:
| | In Suggestions, therobo writes:
| | In Suggestions, PurpleDave writes:
| | In Suggestions, therobo writes:
| | In Suggestions, Biodreamer writes:
| | This report should if it is alterered be sent to the seller with a button click.
The system will then know if the seller is missing out in orders and have to
fix them. it also got a chance to remove item that was incorrect listed from
the priceguide. The seller can then on his side fill in the way he resolved the
issue with the customer. refund, sent pieces etc.
|
You seem to imply that buyers are always correct and never make mistakes when
checking their incoming orders.
I have had at least a douzand buyers who complained about missing parts and after
some back and forth e-mails they found out they miscounted or found them still
in the package, on the floor, in the waste bin etc.
|
If it turns out that it's buyer error, then the seller would be able to note
that they "fixed" it by educating the buyer on why the shipment was correct.
And in cases like that, it should be possible to remove any negative marks attached
to that order.
|
What about an anonymous rating system like eBay has?
But with more site specific criteria for example:
- Processing Time
- Item Quality
- Order Accuracy
- Service
- Communication
|
Sorry I got a bit sick right after posting this suggestion thread. Missed out
on some interesting discussions.
The idea behind the suggestion is to create a system where sellers are forced/incentivized
to provide the best service possible, OR ELSE. Be shut down if they are breaking
rules repeatedly, or at least be forced to pay much higher fees. So they finally
learn.
The suggestion is not to put any kind of stoppers/filters/whatever, based on
how big/small the sellers is. It will do *nothing* to address the issue - sellers
operating not according to BL rules, and/or just providing plain BAD service
in general.
Selling used parts as new, selling really bad/damaged/etc parts, selling incomplete
sets as complete, screwing buyers over with NOT shipping what was ordered and
refunding cents/shop credit which essentially does nothing for the buyer to help
address "the ordered part is missing" problem etc etc.
therobo idea is great, I actually had almost exact same one during my "time out"
The only difference would be to merge the Service/Communication and add Fees,
because that seems to be one of *the* issues.
- Processing Time
- Item Quality
- Order Accuracy
- Service/Communication
- Fees
Perhaps we could also merge this with some other ideas in this thread. Link the
ratings to the fees that seller has to pay.
4.5-5 stars - standard 3%
4.2-4.4 - 5%
4.0-4.2 - make it *really* hurt at 15%, so it's time to either be shutdown
if you dont pay up, or pay up and keep paying up if that's how you roll.
Or, perhaps change your attitude for a change and improve your service for once.
Keep working on the ratios until *this works* is achieved.
This might need a lot of tweaking and adjusting to higher/smaller volume sellers.
Also some kind of protection so a competing store wont place 20 orders, give
20 "1 star" ratings in a row and force the competing seller into higher % tier.
Also a way for a seller to improve, and not be forever haunted by past mistakes.
The overall rating shown to buyers would be as it is, but the fee penalty would
only be based on last 10% / last 100/500 rating or whatever.
Just general ideas. Everything can be nit-picked apart if you really want to,
but everything can also be built and improved bit by bit until it is as perfect
as it can be.
Just there must be a will to do it
|
Fees can only be taken for the trade as such, anything else is most likely illegal.
So it would be per order, rating and value, not by any track record. However
I would only see this even increasing the stoplisting of honest buyers, because
the seller are afraid of losing money on a deal.
it's better to give out carrots then weilding a whip, when you try to change
a behaviour.
such as more exposure for the good stores and less for the bad. ie harder for
buyer to find their way to the shady stores.
|
|
| Author: | enig | | Posted: | Feb 18, 2015 16:16 | | Subject: | Re: Time to address seller quality issues | | Viewed: | 91 times | | Topic: | Suggestions | |
|
| In Suggestions, therobo writes:
| | In Suggestions, PurpleDave writes:
| | In Suggestions, therobo writes:
| | In Suggestions, Biodreamer writes:
| | This report should if it is alterered be sent to the seller with a button click.
The system will then know if the seller is missing out in orders and have to
fix them. it also got a chance to remove item that was incorrect listed from
the priceguide. The seller can then on his side fill in the way he resolved the
issue with the customer. refund, sent pieces etc.
|
You seem to imply that buyers are always correct and never make mistakes when
checking their incoming orders.
I have had at least a douzand buyers who complained about missing parts and after
some back and forth e-mails they found out they miscounted or found them still
in the package, on the floor, in the waste bin etc.
|
If it turns out that it's buyer error, then the seller would be able to note
that they "fixed" it by educating the buyer on why the shipment was correct.
And in cases like that, it should be possible to remove any negative marks attached
to that order.
|
What about an anonymous rating system like eBay has?
But with more site specific criteria for example:
- Processing Time
- Item Quality
- Order Accuracy
- Service
- Communication
|
Sorry I got a bit sick right after posting this suggestion thread. Missed out
on some interesting discussions.
The idea behind the suggestion is to create a system where sellers are forced/incentivized
to provide the best service possible, OR ELSE. Be shut down if they are breaking
rules repeatedly, or at least be forced to pay much higher fees. So they finally
learn.
The suggestion is not to put any kind of stoppers/filters/whatever, based on
how big/small the sellers is. It will do *nothing* to address the issue - sellers
operating not according to BL rules, and/or just providing plain BAD service
in general.
Selling used parts as new, selling really bad/damaged/etc parts, selling incomplete
sets as complete, screwing buyers over with NOT shipping what was ordered and
refunding cents/shop credit which essentially does nothing for the buyer to help
address "the ordered part is missing" problem etc etc.
therobo idea is great, I actually had almost exact same one during my "time out"
The only difference would be to merge the Service/Communication and add Fees,
because that seems to be one of *the* issues.
- Processing Time
- Item Quality
- Order Accuracy
- Service/Communication
- Fees
Perhaps we could also merge this with some other ideas in this thread. Link the
ratings to the fees that seller has to pay.
4.5-5 stars - standard 3%
4.2-4.4 - 5%
4.0-4.2 - make it *really* hurt at 15%, so it's time to either be shutdown
if you dont pay up, or pay up and keep paying up if that's how you roll.
Or, perhaps change your attitude for a change and improve your service for once.
Keep working on the ratios until *this works* is achieved.
This might need a lot of tweaking and adjusting to higher/smaller volume sellers.
Also some kind of protection so a competing store wont place 20 orders, give
20 "1 star" ratings in a row and force the competing seller into higher % tier.
Also a way for a seller to improve, and not be forever haunted by past mistakes.
The overall rating shown to buyers would be as it is, but the fee penalty would
only be based on last 10% / last 100/500 rating or whatever.
Just general ideas. Everything can be nit-picked apart if you really want to,
but everything can also be built and improved bit by bit until it is as perfect
as it can be.
Just there must be a will to do it
|
|
| Author: | BLUSER_228839 | | Posted: | Feb 18, 2015 15:23 | | Subject: | Inventory Change Request for Set 3124-1 | | Viewed: | 27 times | | Topic: | Inventories Requests (Entry) | | Status: | Open | |
|
| Please make changes to the following inventory:
* Add 1 Part bb644 Yellow Foam, Scala, Handbag 12 x 10 #3124 (Counterpart)
* Add 1 Part bb642 Bright Green Foam, Scala, Bush 22 x 12, with 3 Holes #3124 (Counterpart)
* Add 1 Part bb639 Bright Green Foam, Scala, Bush 7 x 5, with Hole #3124 (Counterpart)
* Add 1 Part bb640 Bright Green Foam, Scala, Bush 7 x 6, with Hole #3124 (Counterpart)
* Add 1 Part bb641 Bright Green Foam, Scala, Bush 8 x 5, with Hole #3124 (Counterpart)
* Add 10 Part bb645 Bright Green Foam, Scala, Leaf 4 x 3 #3124 (Counterpart)
* Add 3 Part bb643 Yellow Foam, Scala, Flower Small 3 x 3, center hole #3124 (Counterpart)
Comments from Submitter:
The parts of part 41112 Foam
|
|
| Author: | Magle | | Posted: | Feb 18, 2015 13:55 | | Subject: | Inventory Change Request for Set 8052-1 | | Viewed: | 25 times | | Topic: | Inventories Requests (Entry) | | Status: | Open | |
|
| Please make changes to the following inventory:
* Add 1 Part 32523pb08L Dark Bluish Gray Technic, Liftarm 1 x 3 Thick with Red and White Danger Stripes Pattern Model Left Side (Sticker) - Set 8052 (Counterpart)
* Add 1 Part 32523pb08L Dark Bluish Gray Technic, Liftarm 1 x 3 Thick with Red and White Danger Stripes Pattern Model Left Side (Sticker) - Set 8052 (Counterpart)
* Add 1 Part 32316pb016 Blue Technic, Liftarm 1 x 5 Thick with Medium Blue 'LT' Pattern (Sticker) - Set 8052 (Counterpart)
* Add 1 Part 40490pb021L Blue Technic, Liftarm 1 x 9 Thick with Medium Blue and White Stripes Pattern Model Left Side (Sticker) - Set 8052 (Counterpart)
* Add 1 Part 40490pb021R Blue Technic, Liftarm 1 x 9 Thick with Medium Blue and White Stripes Pattern Model Right Side (Sticker) - Set 8052 (Counterpart)
* Add 1 Part 32525pb011 Black Technic, Liftarm 1 x 11 Thick with Four Headlights and LEGO TECHNIC Logo Pattern (Sticker) - Set 8052 (Counterpart)
* Add 1 Part 32525pb012 Light Bluish Gray Technic, Liftarm 1 x 11 Thick with Red and White Danger Stripes Pattern (Sticker) - Set 8052 (Counterpart)
* Add 1 Part 32278pb016 Dark Bluish Gray Technic, Liftarm 1 x 15 Thick with Container Moving Functions Pattern (Sticker) - Set 8052 (Counterpart)
* Add 2 Part 62531pb012 Light Bluish Gray Technic, Panel Curved 11 x 3 with Red and White Danger Stripes and 'CONTAINER' Pattern (Sticker) - Set 8052 (Counterpart)
* Add 2 Part 62531pb013 Light Bluish Gray Technic, Panel Curved 11 x 3 with Red and White Danger Stripes and 'TRANSPORT' Pattern (Sticker) - Set 8052 (Counterpart)
* Add 1 Part 87080pb019 Blue Technic, Panel Fairing # 1 Small Smooth Short, Side A with Medium Blue and White Stripes and Silver Door Handle Pattern (Sticker) - Set 8052 (Counterpart)
* Add 1 Part 87080pb018 Blue Technic, Panel Fairing # 1 Small Smooth Short, Side A with Medium Blue and White Stripes and 'V8' Pattern (Sticker) - Set 8052 (Counterpart)
* Add 1 Part 87086pb018 Blue Technic, Panel Fairing # 2 Small Smooth Short, Side B with Medium Blue and White Stripes and 'DIRECT N-JECTION' Pattern (Sticker) - Se (Counterpart)
* Add 1 Part 87086pb019 Blue Technic, Panel Fairing # 21 Small Smooth Short, Side B with Medium Blue and White Stripes and Silver Door Handle Pattern (Sticker) - Set 8052 (Counterpart)
* Add 1 Part 2431pb371 Light Bluish Gray Tile 1 x 4 with Black 'AP 541 83' License Plate Pattern (Sticker) - Set 8052 (Counterpart)
|
|
| Author: | tom_linclau | | Posted: | Feb 18, 2015 09:31 | | Subject: | Inventory Change Request for Set 110-1 | | Viewed: | 30 times | | Topic: | Inventories Requests (Entry) | | Status: | Open | |
|
| Please make changes to the following inventory:
* Add 2 Part 3010 White Brick 1 x 4
Comments from Submitter:
... and its american counterset
|
| Author: | tom_linclau | | Posted: | Feb 18, 2015 09:30 | | Subject: | Inventory Change Request for Set 10-2 | | Viewed: | 18 times | | Topic: | Inventories Requests (Entry) | | Status: | Open | |
|
| Please make changes to the following inventory:
* Add 2 Part 3010 White Brick 1 x 4
Comments from Submitter:
forgot this 9 years ago.. beter late than never !
|
|
| Author: | therobo | | Posted: | Feb 17, 2015 18:40 | | Subject: | Re: Please allow status of packed to still show | | Viewed: | 44 times | | Topic: | Suggestions | |
|
| In Suggestions, AlltRightBricks writes:
| | It would be nice to be able to set an order to packed, and have the order still
show under my orders yet to be invoiced.
I don't do this very often, just when I have an order I need to tape up or
a mailer I need to seal when I finish pulling it. I just threw myself for a loop
when I pulled the order, set it to packed, came back a few minutes later to send
the invoice, and saw that it no longer showed in my uninvoiced orders, and I'm
thinking "I know I didn't send that invoice--or did I?" (It's been
one of those days). Good thing I checked or I might have been waiting on payment
for awhile.
Thanks,
Katie
|
Hi,
I voted YES.
This is something I already argued with Dan (R.I.P.) many years ago.
Currently the systen determines the "Not Yet Invoiced" status depending on the
order status which is wrong.
It should be triggered on the invoice status instead.
Ronald
|
|
| Author: | StormChaser | | Posted: | Feb 17, 2015 18:33 | | Subject: | Inventory Change Request for Set 60084-1 | | Viewed: | 32 times | | Topic: | Inventories Requests (Entry) | | Status: | Open | |
|
| Please make changes to the following inventory:
* Add 2 Part 20249c01pb01 Red Motorcycle, Racing (Sport) Bike Complete Assembly with Black Windshield Pattern and Pearl Gold Wheels (Counterpart)
* Add 1 Part 20249pb02 Red Motorcycle Fairing, Racing (Sport) Bike with Black Windshield Pattern with Number 4 and Octan Logo on Both Sides (Stickers) - Set 6008 (Counterpart)
* Add 1 Part 20249pb03 Red Motorcycle Fairing, Racing (Sport) Bike with Black Windshield Pattern with Number 5 and Octan Logo on Both Sides (Stickers) - Set 6008 (Counterpart)
* Add 1 Part 20249c01pb02 Red Motorcycle, Racing (Sport) Bike Complete Assembly with Black Windshield Pattern and Pearl Gold Wheels and Number 4, Octan Logo (Stickers&# (Counterpart)
* Add 1 Part 20249c01pb03 Red Motorcycle, Racing (Sport) Bike Complete Assembly with Black Windshield Pattern and Pearl Gold Wheels and Number 5, Octan Logo (Stickers&# (Counterpart)
|
|
| Author: | atrbricks | | Posted: | Feb 17, 2015 18:30 | | Subject: | Re: Please allow status of packed to still show | | Viewed: | 45 times | | Topic: | Suggestions | |
|
| In Suggestions, jamesuniverse writes:
| | In Suggestions, AlltRightBricks writes:
| | It would be nice to be able to set an order to packed, and have the order still
show under my orders yet to be invoiced.
I don't do this very often, just when I have an order I need to tape up or
a mailer I need to seal when I finish pulling it. I just threw myself for a loop
when I pulled the order, set it to packed, came back a few minutes later to send
the invoice, and saw that it no longer showed in my uninvoiced orders, and I'm
thinking "I know I didn't send that invoice--or did I?" (It's been
one of those days). Good thing I checked or I might have been waiting on payment
for awhile.
Thanks,
Katie
|
Voted no as I use this status a LOT for orders that are paid..
~JU
|
But I'm assuming once you mark it as paid, you have already invoiced it right?
This is for uninvoiced orders that are set to packed.
I personally set ALL my orders to packed once I verify that they have been paid.
Katie
|
|
| Author: | jamesuniverse | | Posted: | Feb 17, 2015 18:18 | | Subject: | Re: Please allow status of packed to still show | | Viewed: | 40 times | | Topic: | Suggestions | |
|
| In Suggestions, AlltRightBricks writes:
| | It would be nice to be able to set an order to packed, and have the order still
show under my orders yet to be invoiced.
I don't do this very often, just when I have an order I need to tape up or
a mailer I need to seal when I finish pulling it. I just threw myself for a loop
when I pulled the order, set it to packed, came back a few minutes later to send
the invoice, and saw that it no longer showed in my uninvoiced orders, and I'm
thinking "I know I didn't send that invoice--or did I?" (It's been
one of those days). Good thing I checked or I might have been waiting on payment
for awhile.
Thanks,
Katie
|
Voted no as I use this status a LOT for orders that are paid..
~JU
|
|
| Author: | atrbricks | | Posted: | Feb 17, 2015 17:47 | | Subject: | Please allow status of packed to still show | | Viewed: | 179 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| It would be nice to be able to set an order to packed, and have the order still
show under my orders yet to be invoiced.
I don't do this very often, just when I have an order I need to tape up or
a mailer I need to seal when I finish pulling it. I just threw myself for a loop
when I pulled the order, set it to packed, came back a few minutes later to send
the invoice, and saw that it no longer showed in my uninvoiced orders, and I'm
thinking "I know I didn't send that invoice--or did I?" (It's been
one of those days). Good thing I checked or I might have been waiting on payment
for awhile.
Thanks,
Katie
|
|
| Author: | viejos | | Posted: | Feb 17, 2015 16:07 | | Subject: | Re: Inventory Change Request for Set 3124-1 | | Viewed: | 27 times | | Topic: | Inventories Requests | |
|
| In Inventories Requests, 6point6 writes:
| | Also i already added the punched out foam items with pictures.
Awaiting approval before i can add those as counterparts.
But the chain aint from the foam plates. Its a seperate
packed item.
|
Thanks for the explanation. I look forward to more of your change requests.
Russell
|
| Author: | BLUSER_228839 | | Posted: | Feb 17, 2015 15:27 | | Subject: | Re: Inventory Change Request for Set 3124-1 | | Viewed: | 29 times | | Topic: | Inventories Requests | |
|
| Also i already added the punched out foam items with pictures.
Awaiting approval before i can add those as counterparts.
But the chain aint from the foam plates. Its a seperate
packed item.
|
|
| Author: | BLUSER_228839 | | Posted: | Feb 17, 2015 15:24 | | Subject: | Re: Inventory Change Request for Set 3124-1 | | Viewed: | 26 times | | Topic: | Inventories Requests | |
|
| In Inventories Requests, 6point6 writes:
| | In Inventories Requests, viejos writes:
| | In Inventories Requests, 6point6 writes:
| | Please make changes to the following inventory:
* Add 1 Part bb146foam Green Foam, Scala, Flower Chain, decorative hanging / fence / human jewelry bracelet
|
I'm wondering about this request. I don't know much about Scala, but
the wreath on the horse's neck and the bracelet you are wanting to add don't
look the same to me (see pic). All the foam elements in this set seem to come
from this package:
* | | 41112 Foam for Set 3124 - Complete Set of 2 Sheets, Unpunched
Parts: Foam |
...and a necklace or shrubbery made from the foam sheets would need to be added
as counterparts.
Russell
|
Hi Russell, the wreath consists of 3 things, the rubberfoam bracelet chain bb146foam
(seperate packet, more rubbery than the other foam items), foam leaves from 41112
the leaves are then attached with the green 33286 in the set
|
|
|
|
| Author: | BLUSER_228839 | | Posted: | Feb 17, 2015 15:15 | | Subject: | Re: Inventory Change Request for Set 3124-1 | | Viewed: | 29 times | | Topic: | Inventories Requests | |
|
| In Inventories Requests, viejos writes:
| | In Inventories Requests, 6point6 writes:
| | Please make changes to the following inventory:
* Add 1 Part bb146foam Green Foam, Scala, Flower Chain, decorative hanging / fence / human jewelry bracelet
|
I'm wondering about this request. I don't know much about Scala, but
the wreath on the horse's neck and the bracelet you are wanting to add don't
look the same to me (see pic). All the foam elements in this set seem to come
from this package:
* | | 41112 Foam for Set 3124 - Complete Set of 2 Sheets, Unpunched
Parts: Foam |
...and a necklace or shrubbery made from the foam sheets would need to be added
as counterparts.
Russell
|
Hi Russell, the wreath consists of 3 things, the rubberfoam bracelet chain bb146foam
(seperate packet, more rubbery than the other foam items), foam leaves from 41112
the leaves are then attached with the green 33286 in the set
|
|
| Author: | LordSkylark | | Posted: | Feb 17, 2015 14:00 | | Subject: | Inventory Change Request for Set 31021-1 | | Viewed: | 23 times | | Topic: | Inventories Requests (Entry) | | Status: | Open | |
|
| Please make changes to the following inventory:
* Add 2 Part 17114 Black Technic, Brick Modified 2 x 2 with Balls with Holes and Axle Hole (Alternate) (match ID 2)
* Change 2 Part Black 57908 Technic, Brick Modified 2 x 2 with Balls {match ID 0 to 2}
Comments from Submitter:
All of my sealed sets had 17114.
|
|
| Author: | LordSkylark | | Posted: | Feb 17, 2015 13:52 | | Subject: | Inventory Change Request for Set 70012-2 | | Viewed: | 21 times | | Topic: | Inventories Requests (Entry) | | Status: | Open | |
|
| Please make changes to the following inventory:
* Add 1 Part 61252 Dark Bluish Gray Plate, Modified 1 x 1 with Clip Horizontal (thick open O clip) (Alternate) (match ID 3)
* Change 1 Part Dark Bluish Gray 6019 Plate, Modified 1 x 1 with Clip Horizontal (thick open U clip) {match ID 0 to 3}
Comments from Submitter:
It's possible that the 6019 version was never actually included in this set and is a mistake. Might be better to have a change request entirely on this one, but will let the administrators decide.
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| Author: | LordSkylark | | Posted: | Feb 17, 2015 13:42 | | Subject: | Inventory Change Request for Set 70012-2 | | Viewed: | 20 times | | Topic: | Inventories Requests (Entry) | | Status: | Open | |
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| Please make changes to the following inventory:
* Add 1 Part 4865b Dark Tan Panel 1 x 2 x 1 with Rounded Corners (Alternate) (match ID 1)
* Add 3 Part 57909b Dark Bluish Gray Technic, Brick Modified 2 x 2 with Ball and Axle Hole with 6 Holes in Ball (Alternate) (match ID 2)
* Change 1 Part Dark Tan 4865 Panel 1 x 2 x 1 {match ID 0 to 1}
* Change 3 Part Dark Bluish Gray 57909 Technic, Brick Modified 2 x 2 with Ball and Axle Hole {match ID 0 to 2}
Comments from Submitter:
All sets had Dark Tan Panel with rounded.
My sets had a mixture of both variants of the 57909.
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