Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | legomalego  | | Posted: | Jan 23, 2017 14:44 | | Subject: | Re: Auto-ban Users That Request Custom Form Fraud | | Viewed: | 37 times | | Topic: | Suggestions | |
|
| Got it.
In Suggestions, yorbrick writes:
| | In Suggestions, legomalego writes:
| | The countries I listed do not charge duty, they may charge sales tax.
I believe these are different charges. Correct me if I am wrong.
Here is where I got my info.
https://www.dutycalculator.com/dc/135760443/toys-games/figures-dolls/figures-dolls-non-humans/import-duty-rate-for-importing-dolls-and-toys-from-united-states-to-canada-is-0/
In Suggestions, RobErNat writes:
| | In Suggestions, legomalego writes:
| |
They could have a line on their terms or splash page that states...
Most countries do not charge duty on toys. This includes Canada, the US, the
United Kingdom, France, Germany, Greece, Austria, Belgium, Denmark, Finland,
Hong Kong, Iceland, Ireland, Israel, Italy, Malta, Netherlands, Norway, Portugal,
Spain, Sweden, Turkey, Botswana and many more.
|
Now where on earth did you read all those EU countries do not charge duty (or
import taxes, or VAT or whatever you wanna call it)on toys 
All the EU countries you state *can* charge 'import taxes' and as a matter
off fact they frequently do, the threshold for free import troughout the EU is
22 Euro, every order above that value is subject for 'import costs and/or
VAT' depending on value and content (and always a 'handling' cost
on top *if* they process the shipment).
|
|
That is correct. There is no specific toy duty, but all the regular import taxes
charged on everything else are still payable.
But if you put in your terms that there is no duty to be paid and then a buyer
has to pay tax, then your buyer is not going to be very happy. You are making
it sound like there is no extra to be paid, when this is not the case. Some big
US sellers like Amazon and target allow prepayment of UK taxes by buyers, so
it is not due on import. Putting "no duty" makes it sound like that to a buyer.
And they are then likely to refuse the parcel, causing you a headache later,
or pay up then leave negative feedback as you said no duty payable and they had
to pay tax on arrival.
|
|
 |
| Author: | yorbrick | | Posted: | Jan 23, 2017 14:43 | | Subject: | Re: Auto-ban Users That Request Custom Form Fraud | | Viewed: | 33 times | | Topic: | Suggestions | |
|
| In Suggestions, legomalego writes:
| | The countries I listed do not charge duty, they may charge sales tax.
I believe these are different charges. Correct me if I am wrong.
Here is where I got my info.
https://www.dutycalculator.com/dc/135760443/toys-games/figures-dolls/figures-dolls-non-humans/import-duty-rate-for-importing-dolls-and-toys-from-united-states-to-canada-is-0/
In Suggestions, RobErNat writes:
| | In Suggestions, legomalego writes:
| |
They could have a line on their terms or splash page that states...
Most countries do not charge duty on toys. This includes Canada, the US, the
United Kingdom, France, Germany, Greece, Austria, Belgium, Denmark, Finland,
Hong Kong, Iceland, Ireland, Israel, Italy, Malta, Netherlands, Norway, Portugal,
Spain, Sweden, Turkey, Botswana and many more.
|
Now where on earth did you read all those EU countries do not charge duty (or
import taxes, or VAT or whatever you wanna call it)on toys
All the EU countries you state *can* charge 'import taxes' and as a matter
off fact they frequently do, the threshold for free import troughout the EU is
22 Euro, every order above that value is subject for 'import costs and/or
VAT' depending on value and content (and always a 'handling' cost
on top *if* they process the shipment).
|
|
That is correct. There is no specific toy duty, but all the regular import taxes
charged on everything else are still payable.
But if you put in your terms that there is no duty to be paid and then a buyer
has to pay tax, then your buyer is not going to be very happy. You are making
it sound like there is no extra to be paid, when this is not the case. Some big
US sellers like Amazon and target allow prepayment of UK taxes by buyers, so
it is not due on import. Putting "no duty" makes it sound like that to a buyer.
And they are then likely to refuse the parcel, causing you a headache later,
or pay up then leave negative feedback as you said no duty payable and they had
to pay tax on arrival.
|
|
| Author: | yorbrick | | Posted: | Jan 23, 2017 14:36 | | Subject: | Re: Stop Wanted List Spamming for Minifigs | | Viewed: | 50 times | | Topic: | Suggestions | |
|
| I think it has been asked for before (by both buyers and sellers), more from
a price guide / history point of view, but I can see it will also affect wants
lists too. Especially if people are using cost minimise, there is an incentive
to list parts as incomplete figures.
|
|
| Author: | legomalego | | Posted: | Jan 23, 2017 14:36 | | Subject: | Re: Auto-ban Users That Request Custom Form Fraud | | Viewed: | 35 times | | Topic: | Suggestions | |
|
| The countries I listed do not charge duty, they may charge sales tax.
I believe these are different charges. Correct me if I am wrong.
Here is where I got my info.
https://www.dutycalculator.com/dc/135760443/toys-games/figures-dolls/figures-dolls-non-humans/import-duty-rate-for-importing-dolls-and-toys-from-united-states-to-canada-is-0/
In Suggestions, RobErNat writes:
| | In Suggestions, legomalego writes:
| |
They could have a line on their terms or splash page that states...
Most countries do not charge duty on toys. This includes Canada, the US, the
United Kingdom, France, Germany, Greece, Austria, Belgium, Denmark, Finland,
Hong Kong, Iceland, Ireland, Israel, Italy, Malta, Netherlands, Norway, Portugal,
Spain, Sweden, Turkey, Botswana and many more.
|
Now where on earth did you read all those EU countries do not charge duty (or
import taxes, or VAT or whatever you wanna call it)on toys
All the EU countries you state *can* charge 'import taxes' and as a matter
off fact they frequently do, the threshold for free import troughout the EU is
22 Euro, every order above that value is subject for 'import costs and/or
VAT' depending on value and content (and always a 'handling' cost
on top *if* they process the shipment).
|
|
|
| Author: | yorbrick | | Posted: | Jan 23, 2017 14:31 | | Subject: | Re: Auto-ban Users That Request Custom Form Fraud | | Viewed: | 37 times | | Topic: | Suggestions | |
|
| I voted no. I think it is up to sellers to decide to stop listening buyers, rather
than blanket bans for things like this.
If you find it distasteful, then refuse it. I've not had many, but when I
have I have simply said no and explained why. I think in three cases the buyer
asked to cancel and in two they went ahead anyway (although I made sure I charged
them for tracked postage).
There is also the problem that some sellers don't understand what is being
asked
I once asked a US seller if they put merchandise costs on the customs form,
or merchandise costs plus postage. They replied they don't do customs fraud.
That was before I placed an order. I bought elsewhere, from a seller that did
understand my question. I wouldn't be happy if I got a black mark that might
stop me using BL at all from a seller that sees "customs form" and nothing further.
|
|
| Author: | yorbrick | | Posted: | Jan 23, 2017 14:23 | | Subject: | Re: Auto-ban Users That Request Custom Form Fraud | | Viewed: | 39 times | | Topic: | Suggestions | |
|
| In Suggestions, legomalego writes:
| | That could work well.
Or
They could have a line on their terms or splash page that states...
Most countries do not charge duty on toys. This includes Canada, the US, the
United Kingdom, France, Germany, Greece, Austria, Belgium, Denmark, Finland,
Hong Kong, Iceland, Ireland, Israel, Italy, Malta, Netherlands, Norway, Portugal,
Spain, Sweden, Turkey, Botswana and many more.
So in some cases I think sellers need to be educated about import laws and how
to fill out customs forms properly more than buyers need to be banned from the
site.
In Suggestions, cosmicray writes:
| | In Suggestions, calibrick writes:
| | Respectfully recommend an auto-ban of any user that requests a seller lie on
customs forms based on a specific criteria (e.g., 5 unique seller complaints
for the same username). Note this in the buyer guide/help context (against the
rules, fraud, account will be auto-banned).
Worse, some buyers are punishing sellers by leaving negative feedback when they
are merely being good, fair-minded citizens that are following federal regulations
and complying with the LAW.
My understanding is that this is not the first time this has been requested.
Seems to me this could be a field appended to the existing database that is populated
by admins based on seller complaints as a regulatory-minded service to the seller
community.
|
Perhaps the easier solution would be for the seller to post on their Terms page
"I do not falsify total order values on customs forms (so don't ask)"
or
"I will falsify total order values on customs forms (no need to ask)"
 (emoticon added for context)
Ray
|
|
I disagree. Sellers only need concern themselves with their country's export
laws, not the import laws of every country they ship to. The import laws are
up to the customer to know and understand.
And as others have noted, whilst there is no specific extra tax or duty on toys,
there is still VAT and sometimes import duty (depends on order value) for importing
into the EU. If a seller writes that there is no duty to be paid and then later
there is, they are on dodgy ground with the buyer.
|
|
| Author: | waltzking | | Posted: | Jan 23, 2017 14:14 | | Subject: | Stop Wanted List Spamming for Minifigs | | Viewed: | 245 times | | Topic: | Suggestions | | Status: | Discarded | |
|
| Of late I am regularly getting spammed through the wanted list feature for minifigures
listed either under the wrong listing or as an incomplete "new" figure.
With the current system all figures are under the same either "new" or "used"
condition heading, but unlike sets can be listed from a few parts (everything
missing but the torso and head) or complete per the correct inventory of that
figure. This not only opens sellers to "acceptably" list wrong items, or worse
in a deceptive manner (such as the new Loki sh033a in the old Loki sh033), by
simply adding a comment like "missing cape" or "new style cape".
Clearly these are not what a buyer wants to be notified of through their wanted
list settings. Such incomplete or incorrect items also have a negative effect
toward useful sales info, or even current items for sale info. WHish is what
leads to my suggestion....
Please, can we have the same "Complete" and "Incomplete" sub-conditions for
figures like we have for sets?
This will effectively require sellers to list items accurately. If they are
not the exact item they must be listed as "Incomplete" and can then either be
excluded from search and history, or reported for misuse. Figures are a large
part of the value of a set, so if a set can't be listed without a sub-condition,
it would follow that figures (which to many are the most collectable items LEGO
makes) should have the same requirement.
Thanks for considering.
Jonathan
waltzking
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| Author: | RobErNat | | Posted: | Jan 23, 2017 14:04 | | Subject: | Re: Auto-ban Users That Request Custom Form Fraud | | Viewed: | 49 times | | Topic: | Suggestions | |
|
| In Suggestions, legomalego writes:
| |
They could have a line on their terms or splash page that states...
Most countries do not charge duty on toys. This includes Canada, the US, the
United Kingdom, France, Germany, Greece, Austria, Belgium, Denmark, Finland,
Hong Kong, Iceland, Ireland, Israel, Italy, Malta, Netherlands, Norway, Portugal,
Spain, Sweden, Turkey, Botswana and many more.
|
Now where on earth did you read all those EU countries do not charge duty (or
import taxes, or VAT or whatever you wanna call it)on toys
All the EU countries you state *can* charge 'import taxes' and as a matter
off fact they frequently do, the threshold for free import troughout the EU is
22 Euro, every order above that value is subject for 'import costs and/or
VAT' depending on value and content (and always a 'handling' cost
on top *if* they process the shipment).
|
|
| Author: | Brettj666 | | Posted: | Jan 23, 2017 13:39 | | Subject: | Re: Auto-ban Users That Request Custom Form Fraud | | Viewed: | 39 times | | Topic: | Suggestions | |
|
| In Suggestions, legomalego writes:
| | That could work well.
Or
They could have a line on their terms or splash page that states...
Most countries do not charge duty on toys. This includes Canada, the US, the
United Kingdom, France, Germany, Greece, Austria, Belgium, Denmark, Finland,
Hong Kong, Iceland, Ireland, Israel, Italy, Malta, Netherlands, Norway, Portugal,
Spain, Sweden, Turkey, Botswana and many more.
|
It may not be duty in Canada, but I think duty is synomynous with getting it
"stopped and have some sort of money due"
If I order something from the US for $20, the chances are really small that it
gets a tax on it, but if it's $200, there's a lot more likelihood to
getting a "pick up and pay" notice.
| | So in some cases I think sellers need to be educated about import laws and how
to fill out customs forms properly more than buyers need to be banned from the
site.
In Suggestions, cosmicray writes:
| | In Suggestions, calibrick writes:
| | Respectfully recommend an auto-ban of any user that requests a seller lie on
customs forms based on a specific criteria (e.g., 5 unique seller complaints
for the same username). Note this in the buyer guide/help context (against the
rules, fraud, account will be auto-banned).
Worse, some buyers are punishing sellers by leaving negative feedback when they
are merely being good, fair-minded citizens that are following federal regulations
and complying with the LAW.
My understanding is that this is not the first time this has been requested.
Seems to me this could be a field appended to the existing database that is populated
by admins based on seller complaints as a regulatory-minded service to the seller
community.
|
Perhaps the easier solution would be for the seller to post on their Terms page
"I do not falsify total order values on customs forms (so don't ask)"
or
"I will falsify total order values on customs forms (no need to ask)"
(emoticon added for context)
Ray
|
|
|
|
| Author: | SylvainLS | | Posted: | Jan 23, 2017 13:36 | | Subject: | Re: Auto-ban Users That Request Custom Form Fraud | | Viewed: | 40 times | | Topic: | Suggestions | |
|
| In Suggestions, legomalego writes:
| | […]
Most countries do not charge duty on toys. This includes Canada, the US, the
United Kingdom, France, Germany, Greece, Austria, Belgium, Denmark, Finland,
Hong Kong, Iceland, Ireland, Israel, Italy, Malta, Netherlands, Norway, Portugal,
Spain, Sweden, Turkey, Botswana and many more.
|
The value for “duty” also serves to calculate VAT, whose threshold is about 22 €
in EU (45 € for gifts between friends/family).
(Notwithstanding the fact that, as discussed here some time ago, some countries
don’t call it “VAT” on import but “special duty tax which exactly replaces VAT
because we can’t/don’t want to call it VAT because it’s actually a duty tax.”)
|
|
| Author: | legomalego | | Posted: | Jan 23, 2017 12:55 | | Subject: | Re: Auto-ban Users That Request Custom Form Fraud | | Viewed: | 46 times | | Topic: | Suggestions | |
|
| and...
If you live in Brazil or Argentina you should email your government and ask why
they hate children and/or AFOLS.
In Suggestions, legomalego writes:
| | That could work well.
Or
They could have a line on their terms or splash page that states...
Most countries do not charge duty on toys. This includes Canada, the US, the
United Kingdom, France, Germany, Greece, Austria, Belgium, Denmark, Finland,
Hong Kong, Iceland, Ireland, Israel, Italy, Malta, Netherlands, Norway, Portugal,
Spain, Sweden, Turkey, Botswana and many more.
So in some cases I think sellers need to be educated about import laws and how
to fill out customs forms properly more than buyers need to be banned from the
site.
In Suggestions, cosmicray writes:
| | In Suggestions, calibrick writes:
| | Respectfully recommend an auto-ban of any user that requests a seller lie on
customs forms based on a specific criteria (e.g., 5 unique seller complaints
for the same username). Note this in the buyer guide/help context (against the
rules, fraud, account will be auto-banned).
Worse, some buyers are punishing sellers by leaving negative feedback when they
are merely being good, fair-minded citizens that are following federal regulations
and complying with the LAW.
My understanding is that this is not the first time this has been requested.
Seems to me this could be a field appended to the existing database that is populated
by admins based on seller complaints as a regulatory-minded service to the seller
community.
|
Perhaps the easier solution would be for the seller to post on their Terms page
"I do not falsify total order values on customs forms (so don't ask)"
or
"I will falsify total order values on customs forms (no need to ask)"
(emoticon added for context)
Ray
|
|
|
|
| Author: | legomalego | | Posted: | Jan 23, 2017 12:52 | | Subject: | Re: Auto-ban Users That Request Custom Form Fraud | | Viewed: | 54 times | | Topic: | Suggestions | |
|
| That could work well.
Or
They could have a line on their terms or splash page that states...
Most countries do not charge duty on toys. This includes Canada, the US, the
United Kingdom, France, Germany, Greece, Austria, Belgium, Denmark, Finland,
Hong Kong, Iceland, Ireland, Israel, Italy, Malta, Netherlands, Norway, Portugal,
Spain, Sweden, Turkey, Botswana and many more.
So in some cases I think sellers need to be educated about import laws and how
to fill out customs forms properly more than buyers need to be banned from the
site.
In Suggestions, cosmicray writes:
| | In Suggestions, calibrick writes:
| | Respectfully recommend an auto-ban of any user that requests a seller lie on
customs forms based on a specific criteria (e.g., 5 unique seller complaints
for the same username). Note this in the buyer guide/help context (against the
rules, fraud, account will be auto-banned).
Worse, some buyers are punishing sellers by leaving negative feedback when they
are merely being good, fair-minded citizens that are following federal regulations
and complying with the LAW.
My understanding is that this is not the first time this has been requested.
Seems to me this could be a field appended to the existing database that is populated
by admins based on seller complaints as a regulatory-minded service to the seller
community.
|
Perhaps the easier solution would be for the seller to post on their Terms page
"I do not falsify total order values on customs forms (so don't ask)"
or
"I will falsify total order values on customs forms (no need to ask)"
(emoticon added for context)
Ray
|
|
|
| Author: | cosmicray | | Posted: | Jan 23, 2017 12:05 | | Subject: | Re: Auto-ban Users That Request Custom Form Fraud | | Viewed: | 45 times | | Topic: | Suggestions | |
|
| In Suggestions, calibrick writes:
| | Respectfully recommend an auto-ban of any user that requests a seller lie on
customs forms based on a specific criteria (e.g., 5 unique seller complaints
for the same username). Note this in the buyer guide/help context (against the
rules, fraud, account will be auto-banned).
Worse, some buyers are punishing sellers by leaving negative feedback when they
are merely being good, fair-minded citizens that are following federal regulations
and complying with the LAW.
My understanding is that this is not the first time this has been requested.
Seems to me this could be a field appended to the existing database that is populated
by admins based on seller complaints as a regulatory-minded service to the seller
community.
|
Perhaps the easier solution would be for the seller to post on their Terms page
"I do not falsify total order values on customs forms (so don't ask)"
or
"I will falsify total order values on customs forms (no need to ask)"
(emoticon added for context)
Ray
|
|
| Author: | FigBits | | Posted: | Jan 23, 2017 11:27 | | Subject: | Re: Auto-ban Users That Request Custom Form Fraud | | Viewed: | 42 times | | Topic: | Suggestions | |
|
| In Suggestions, ToddMyers writes:
| | To reiterate: This has all be argued before in the forum, and beyond what I've
already
said, I'm not gonna rehash it all in this thread.
Beyond that, I have no interest in debating with you specifically, Marc. Just
not interested in your opinion or your views.
|
I'm sorry to hear that. It's really too bad when one side of a discussion
has no interest in hearing from the other side. Oh well.
In any case, I voted "No" to the suggestion. I prefer to have MORE potential
customers come to my store, not fewer.
--
Marc.
|
|
| Author: | DINKACOLs | | Posted: | Jan 23, 2017 11:21 | | Subject: | Re: Showing Current average Price | | Viewed: | 23 times | | Topic: | Suggestions | |
|
| In Suggestions, Killermike writes:
| | As a BUYER, I'd like to be able to show the current average sale price of
an item, when browsing a store.
Its not like the information isn't out there, but having it displayed when
shopping would certainly help. Now I have to spend a bunch of times comparing
price guides, etc.
I know some sellers would say NO, it makes price differences too obvious, etc;
but there could be a filter; maybe only show the price if the difference is x%
or more/less.
Thoughts?
(I WAS going to investigate on how this my be accomplished via a GreaseMonkey/TamperMonkey
script, but haven't got that far yet)
|
There's a round-about way to accomplish this by adding items to your wanted
list and then going through to the 'buy' screen. The script is out there.
|
|
| Author: | Killermike | | Posted: | Jan 23, 2017 11:03 | | Subject: | Showing Current average Price | | Viewed: | 88 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| As a BUYER, I'd like to be able to show the current average sale price of
an item, when browsing a store.
Its not like the information isn't out there, but having it displayed when
shopping would certainly help. Now I have to spend a bunch of times comparing
price guides, etc.
I know some sellers would say NO, it makes price differences too obvious, etc;
but there could be a filter; maybe only show the price if the difference is x%
or more/less.
Thoughts?
(I WAS going to investigate on how this my be accomplished via a GreaseMonkey/TamperMonkey
script, but haven't got that far yet)
|
|
|
| Author: | FigBits | | Posted: | Jan 23, 2017 09:08 | | Subject: | Re: Auto-ban Users That Request Custom Form Fraud | | Viewed: | 55 times | | Topic: | Suggestions | |
|
| In Suggestions, ToddMyers writes:
| | The argument is not to immediately ban a buyer on a first offense. Sure, go
ahead and educate on the first offense. Educate on the second offense. Educate
on the third offense, even. But if a buyer persists in asking sellers to commit
fraud, over and over again, that buyer is not interested in being educated and
you know as well as I do that there will be an unscrupulous seller who takes
them up on it, and that takes a sale away from the honest seller, putting them
at a disadvantage.
|
They would not be taking away a sale from an honest seller, because that sale
was NEVER going to be placed with the honest seller, according to your own argument.
With the current situation (where buyers are not getting banned for this), not
a single sale is being lost in honest stores. However, if the proposed ban was
implemented, honest stores WOULD lose sales.
On that fact alone, the ban is a bad idea. It would HURT honest stores.
| | I would prefer that no sale happen for anyone rather than
allowing a buyer to hunt for sellers willing to commit fraud for them.
|
You would prefer that no sale happen for anyone, INCLUDING honest stores? That
seems silly to me.
--
Marc.
|
|
| Author: | SylvainLS | | Posted: | Jan 23, 2017 08:56 | | Subject: | Re: Auto-ban Users That Request Custom Form Fraud | | Viewed: | 52 times | | Topic: | Suggestions | |
|
| In Suggestions, Heartbricker writes:
| | […]
You seem very angry and exorcised by an issue that doesn't affect you (or
any seller) too much...
|
[my emph]
Beware of the pea soup, he’s all Linda-Blair-ed 
|
|
| Author: | Heartbricker | | Posted: | Jan 23, 2017 08:32 | | Subject: | Re: Auto-ban Users That Request Custom Form Fraud | | Viewed: | 55 times | | Topic: | Suggestions | |
|
| In Suggestions, ToddMyers writes:
| | In Suggestions, Heartbricker writes:
| | if you shut their account on BL- they are just gonna open another one (as we've seen so many times)
|
Ah yes, the argument that because they are going to break the law (or TOS) anyway,
there is no point in actually prohibiting the behavior. ANARCHY FOR EVERYONE
BECAUSE ONE DUDE IS GONNA BREAK THE LAW OR REGULATION ANYWAY!
No.
|
Funny how you're scalding me for not focusing on the main issue in my reply
to the OP yet in every reply you make you're 'cherry picking' the
one minuscule item you disagree with rather than the big picture...
So the scammer buyer will find the scammer seller and i'll lose the 1/100
overseas customers to that seller, i'm not gonna cry over losing the business
of an 'anarchist'
You seem very angry and exorcised by an issue that doesn't affect you (or
any seller) too much...
i'll be retiring from this pointless thread and concentrate on the big picture;
packing my weekend orders and loading up new inventory...
Nice and positive week to all 
|
|
| Author: | Heartbricker | | Posted: | Jan 23, 2017 08:04 | | Subject: | Re: Auto-ban Users That Request Custom Form Fraud | | Viewed: | 54 times | | Topic: | Suggestions | |
|
| In Suggestions, ToddMyers writes:
| | In Suggestions, Heartbricker writes:
| | In Suggestions, ToddMyers writes:
| | In Suggestions, Heartbricker writes:
| | In Suggestions, calibrick writes:
| | Respectfully recommend an auto-ban of any user that requests a seller lie on
customs forms based on a specific criteria (e.g., 5 unique seller complaints
for the same username). Note this in the buyer guide/help context (against the
rules, fraud, account will be auto-banned).
Worse, some buyers are punishing sellers by leaving negative feedback when they
are merely being good, fair-minded citizens that are following federal regulations
and complying with the LAW.
My understanding is that this is not the first time this has been requested.
Seems to me this could be a field appended to the existing database that is populated
by admins based on seller complaints as a regulatory-minded service to the seller
community.
|
How has this been a problem for you if your store shows 0 sales?
Not sure it's necessary to bother BL help desk with something you haven't
had a problem with...
|
I have sales and I agree with OP's suggestion. Feel better now?
SMH
|
You can't start kicking buyers out of the BL platform left and right, BL
isn't going to do that because these buyers buy from sellers in their respective
countries too and bring revenue to the system - Just state that you're unwilling
to falsify documents. when i'm asked to do it i state that i won't do
it and that if the buyer is unwilling to accept responsibility for customs laws
then they are welcome to cancel the order. 9/10 times they accept responsibility
and buy anyway- never had an issue and i do a lot of overseas business.
If you can't handle dealing with overseas buyers then you can choose not
to sell to them, don't kick them out of BL because they will spend the money
with someone who can gently communicate/reason and have a successful transaction
with them.
So many sellers complain about buyers, treat buyers like they are bothersome
and then complain that no one is buying...
SMH
|
Interesting how you chose to attack OP because he hasn't made any sales instead
of getting to the substance of your objection. Why was that?
And yes, we should totally not penalize buyers who constantly ask sellers to
commit customs fraud. Totally. Because those buyers will never find a seller
willing to commit that fraud and the seller who refuses to commit that fraud
won't ever lose a sale because they won't participate in customs fraud.
Did I get that right? I simply do not accept your 9/10 example as being the
norm.
So yeah, I'm not buying your argument. Bricklink should make it crystal
clear that asking for customs fraud will not be tolerated, and if there is a
way to prove that a seller engaged in customs fraud, they should be kicked off
of the site, too.
|
First of all, i didn't attack the OP- was just wondering how has this been
a problem for them if they haven't had sales?
9/10 certainly applies in my experience, i reply to these request by saying that(this
is a saved template i use): "i will not falsify customs forms as i will not risk
my exporter's license and will not commit an unlawful act. if this is unacceptable
for you then i'm willing to cancel the order without penalty within 24 hours
of first invoice (per my store terms) i will not ship your order until i receive
a reply from you agreeing to accept responsibility for customs fee (if applicable)"
again: 90% of these buyers agree and proceed- i can only recall one who cancelled
within hours.
The beauty of BL is that it is a free market- everyone is free to run their business
as they see fit; if someone is willing to falsify docs- they have to accept the
possibility of prosecution by authorities.
If a buyer is unwilling to pay customs fees- he can try his luck by asking but
should face the consequences that some sellers would penalize him/her if they
don't complete the transaction.
Forcing someone to pay for something they no longer want will only aggravate
them and can possibly cause them to falsely claim via paypal. if you shut their
account on BL- they are just gonna open another one (as we've seen so many
times)
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| Author: | FigBits | | Posted: | Jan 23, 2017 07:52 | | Subject: | Re: Auto-ban Users That Request Custom Form Fraud | | Viewed: | 61 times | | Topic: | Suggestions | |
|
| In Suggestions, ToddMyers writes:
| | In Suggestions, Heartbricker writes:
| | In Suggestions, ToddMyers writes:
| | In Suggestions, Heartbricker writes:
| | In Suggestions, calibrick writes:
| | Respectfully recommend an auto-ban of any user that requests a seller lie on
customs forms based on a specific criteria [snip]
|
How has this been a problem for you if your store shows 0 sales?
Not sure it's necessary to bother BL help desk with something you haven't
had a problem with...
|
I have sales and I agree with OP's suggestion. Feel better now?
SMH
|
You can't start kicking buyers out of the BL platform left and right, BL
isn't going to do that because these buyers buy from sellers in their respective
countries too and bring revenue to the system - Just state that you're unwilling
to falsify documents. when i'm asked to do it i state that i won't do
it and that if the buyer is unwilling to accept responsibility for customs laws
then they are welcome to cancel the order. 9/10 times they accept responsibility
and buy anyway- never had an issue and i do a lot of overseas business.
If you can't handle dealing with overseas buyers then you can choose not
to sell to them, don't kick them out of BL because they will spend the money
with someone who can gently communicate/reason and have a successful transaction
with them.
So many sellers complain about buyers, treat buyers like they are bothersome
and then complain that no one is buying...
SMH
|
Interesting how you chose to attack OP because he hasn't made any sales instead
of getting to the substance of your objection. Why was that?
And yes, we should totally not penalize buyers who constantly ask sellers to
commit customs fraud. Totally. Because those buyers will never find a seller
willing to commit that fraud and the seller who refuses to commit that fraud
won't ever lose a sale because they won't participate in customs fraud.
Did I get that right? I simply do not accept your 9/10 example as being the
norm.
|
Which will result in more lost in a particular store:
1) Banning all buyers who request customs form falsifications, and therefore
can never place any more orders at all.
2) The store simply telling a buyer who requests customs form falsification that
they will not do this.
You recommend the first scenario, and you imply that this is because the second
scenario will result in more lost sales. But how is that even mathematically
possible? Heartbricker said that 9/10 buyers will simply proceed with the order
anyway. You doubt that 9/10, but even if it's only 1/1000, that's still
one more order out of 1000 that would NOT be received in the first proposed solution,
because that buyer would have been banned.
Clearly, the best solution is simply to inform buyers that this isn't allowed.
Doing so results in MORE orders for stores, including any stores that explicitly
don't allow it, and even those who complain about it on the forums.
--
Marc.
|
|
| Author: | BrickBuy | | Posted: | Jan 23, 2017 07:32 | | Subject: | Re: Auto-ban Users That Request Custom Form Fraud | | Viewed: | 73 times | | Topic: | Suggestions | |
|
| In Suggestions, Heartbricker writes:
| | Just state that you're unwilling
to falsify documents. when i'm asked to do it i state that i won't do
it and that if the buyer is unwilling to accept responsibility for customs laws
then they are welcome to cancel the order. 9/10 times they accept responsibility
and buy anyway- never had an issue and i do a lot of overseas business.
|
I would suggest that if they ask for falsification of customs AFTER they place
an order, you should NOT let them cancel but file NPB. This way, the buyer will
learn and either ask before placing an order, or better yet, accept that it is
not OK to ask sellers to lie on official custom forms.
In my experience, after filing NPB, more than half pay for the order, while the
other ones get a strike, and will have to be more careful going forward. If you
merely cancel the order the buyer will keep doing this behavior. If you are a
good seller and value the community, you file NPB, not cancel the order.
|
|
| Author: | Heartbricker | | Posted: | Jan 23, 2017 07:13 | | Subject: | Re: Auto-ban Users That Request Custom Form Fraud | | Viewed: | 78 times | | Topic: | Suggestions | |
|
| In Suggestions, ToddMyers writes:
| | In Suggestions, Heartbricker writes:
| | In Suggestions, calibrick writes:
| | Respectfully recommend an auto-ban of any user that requests a seller lie on
customs forms based on a specific criteria (e.g., 5 unique seller complaints
for the same username). Note this in the buyer guide/help context (against the
rules, fraud, account will be auto-banned).
Worse, some buyers are punishing sellers by leaving negative feedback when they
are merely being good, fair-minded citizens that are following federal regulations
and complying with the LAW.
My understanding is that this is not the first time this has been requested.
Seems to me this could be a field appended to the existing database that is populated
by admins based on seller complaints as a regulatory-minded service to the seller
community.
|
How has this been a problem for you if your store shows 0 sales?
Not sure it's necessary to bother BL help desk with something you haven't
had a problem with...
|
I have sales and I agree with OP's suggestion. Feel better now?
SMH
|
You can't start kicking buyers out of the BL platform left and right, BL
isn't going to do that because these buyers buy from sellers in their respective
countries too and bring revenue to the system - Just state that you're unwilling
to falsify documents. when i'm asked to do it i state that i won't do
it and that if the buyer is unwilling to accept responsibility for customs laws
then they are welcome to cancel the order. 9/10 times they accept responsibility
and buy anyway- never had an issue and i do a lot of overseas business.
If you can't handle dealing with overseas buyers then you can choose not
to sell to them, don't kick them out of BL because they will spend the money
with someone who can gently communicate/reason and have a successful transaction
with them.
So many sellers complain about buyers, treat buyers like they are bothersome
and then complain that no one is buying...
SMH
|
|
| Author: | Heartbricker | | Posted: | Jan 23, 2017 00:45 | | Subject: | Re: Auto-ban Users That Request Custom Form Fraud | | Viewed: | 131 times | | Topic: | Suggestions | |
|
| In Suggestions, calibrick writes:
| | Respectfully recommend an auto-ban of any user that requests a seller lie on
customs forms based on a specific criteria (e.g., 5 unique seller complaints
for the same username). Note this in the buyer guide/help context (against the
rules, fraud, account will be auto-banned).
Worse, some buyers are punishing sellers by leaving negative feedback when they
are merely being good, fair-minded citizens that are following federal regulations
and complying with the LAW.
My understanding is that this is not the first time this has been requested.
Seems to me this could be a field appended to the existing database that is populated
by admins based on seller complaints as a regulatory-minded service to the seller
community.
|
How has this been a problem for you if your store shows 0 sales?
Not sure it's necessary to bother BL help desk with something you haven't
had a problem with...
|
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