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 Author: StormChaser View Messages Posted By StormChaser
 Posted: Jan 12, 2017 23:25
 Subject: Re: The TOS Revision Log should be up-to-date
 Viewed: 28 times
 Topic: Suggestions
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StormChaser (569)

Location:  USA, Oklahoma
Member Since Contact Type Status
Sep 10, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Penultimate Harbinger
In Suggestions, viejos writes:
  Apparently it got implemented today. Sheryl is on top of things!

Clearly I was mistaken in my assumption. Looks like some things move faster
than others. My apologies to Sheryl and congratulations to Miffy. on getting
a suggestion implemented.
 Author: viejos View Messages Posted By viejos
 Posted: Jan 12, 2017 23:18
 Subject: Re: The TOS Revision Log should be up-to-date
 Viewed: 34 times
 Topic: Suggestions
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viejos (670)

Location:  USA, California
Member Since Contact Type Status
Aug 14, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: La Reforma
In Suggestions, StormChaser writes:
  In Suggestions, Miffy. writes:
  Were there any other TOS changes between 2013 and now?

I'm quite confident there were, but I can't think of any off the top
of my head. I didn't mean to denigrate your suggestion - it is a good one.
Just don't hold your breath waiting for it to be implemented.

Apparently it got implemented today. Sheryl is on top of things!
 Author: StormChaser View Messages Posted By StormChaser
 Posted: Jan 12, 2017 22:56
 Subject: Re: The TOS Revision Log should be up-to-date
 Viewed: 35 times
 Topic: Suggestions
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StormChaser (569)

Location:  USA, Oklahoma
Member Since Contact Type Status
Sep 10, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Penultimate Harbinger
In Suggestions, Miffy. writes:
  Were there any other TOS changes between 2013 and now?

I'm quite confident there were, but I can't think of any off the top
of my head. I didn't mean to denigrate your suggestion - it is a good one.
Just don't hold your breath waiting for it to be implemented.
 Author: Miffy. View Messages Posted By Miffy.
 Posted: Jan 12, 2017 19:46
 Subject: Re: The TOS Revision Log should be up-to-date
 Viewed: 35 times
 Topic: Suggestions
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Miffy. (1034)

Location:  Canada, Alberta
Member Since Contact Type Status Collage
Jan 19, 2007 Contact Member Buyer
Buying Privileges - OK
View Collage Pic
In Suggestions, StormChaser writes:
  In Suggestions, Miffy. writes:
  This page is not up-to-date, but It should always be - as it is a quick reference
to all updates to the TOS and makes them easy to find.

Thanks for the laugh. Seriously, though, it is a good suggestion.

I expect to see the suggestion implemented around August of 2021. Am I being
too negative?

Well considering the initial announcement was made on Dec 20th (and not everyone
received the email, and it was not broadcast through the BL messaging system)
and considering I commented on this on January 8th, we could well be in for a
wait.

Were there any other TOS changes between 2013 and now?

Miffy.
 Author: StormChaser View Messages Posted By StormChaser
 Posted: Jan 12, 2017 18:26
 Subject: Re: The TOS Revision Log should be up-to-date
 Viewed: 41 times
 Topic: Suggestions
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StormChaser (569)

Location:  USA, Oklahoma
Member Since Contact Type Status
Sep 10, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Penultimate Harbinger
In Suggestions, Miffy. writes:
  This page is not up-to-date, but It should always be - as it is a quick reference
to all updates to the TOS and makes them easy to find.

Thanks for the laugh. Seriously, though, it is a good suggestion.

I expect to see the suggestion implemented around August of 2021. Am I being
too negative?
 Author: Miffy. View Messages Posted By Miffy.
 Posted: Jan 12, 2017 17:47
 Subject: The TOS Revision Log should be up-to-date
 Viewed: 113 times
 Topic: Suggestions
 Status:Implemented
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Miffy. (1034)

Location:  Canada, Alberta
Member Since Contact Type Status Collage
Jan 19, 2007 Contact Member Buyer
Buying Privileges - OK
View Collage Pic
http://www.bricklink.com/help.asp?helpID=1918

This page is not up-to-date, but It should always be - as it is a quick reference
to all updates to the TOS and makes them easy to find.

Thanks

Miffy.
 Author: WoutR View Messages Posted By WoutR
 Posted: Jan 9, 2017 11:44
 Subject: Re: Retain Messages Sent to HelpD, want a COUPON?
 Viewed: 23 times
 Topic: Suggestions
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WoutR (920)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Mar 8, 2011 Contact Member Buyer
Buying Privileges - OK
In Suggestions, udenbricks writes:
  In Suggestions, Rob_and_Shelagh writes:
  In Suggestions, udenbricks writes:
  In Suggestions, WoutR writes:
  In Suggestions, dewertz writes:
  I sent several Messages to the help desk, admin@bricklink.com and even to support@bricklink.com
with screenshots and my probelm that we couldn't paid the monthly fees throught
the BL link.

No reaction too.



  I have send several messages to helpdesk but not any answer
But i cannot refer to these send-messages because of this bug

See:
http://helpdesk.bricklink.com/Main/Default.aspx


A separate helpdesk, separate MOC shop forum, separate Stud.io forum... I wish
everything would just be integrated into the main website.


Very interesting, never heard about this. (searched for a link but where????)
Is there a link from within Bricklink to this???

The first who can show me this link inside Bricklink (not from within MOC-shop
or Studio) will get a EURO 5.00 coupon . (valid only today)

regards,

Nico

Hi Nico, I've tried but I've failed too.

I look for all links from the "My BL" screen as that is the start point for everything
I do on BL.

I see in the menu:
- Help Centre
- Help and get this
http://www.bricklink.com/helpDesk.asp

Maybe the menu links need sorting out and that maybe part of the problem - some
messages ae being tracked by help desk and some not??

Robert

thanks for your search for the link.

As you stated the links from the BL screen should link to the right place.
What are they thinking about service?? Making a new ticket system and not
letting the users know about it. Strange!!!!

They have been using it at least since July 2014...
http://www.bricklink.com/message.asp?ID=842892
 Author: udenbricks View Messages Posted By udenbricks
 Posted: Jan 9, 2017 11:00
 Subject: Re: Retain Messages Sent to HelpD, want a COUPON?
 Viewed: 26 times
 Topic: Suggestions
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udenbricks (3166)

Location:  Netherlands, Noord-Brabant
Member Since Contact Type Status
Mar 25, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Uden Bricks
In Suggestions, Rob_and_Shelagh writes:
  In Suggestions, udenbricks writes:
  In Suggestions, WoutR writes:
  In Suggestions, dewertz writes:
  I sent several Messages to the help desk, admin@bricklink.com and even to support@bricklink.com
with screenshots and my probelm that we couldn't paid the monthly fees throught
the BL link.

No reaction too.



  I have send several messages to helpdesk but not any answer
But i cannot refer to these send-messages because of this bug

See:
http://helpdesk.bricklink.com/Main/Default.aspx


A separate helpdesk, separate MOC shop forum, separate Stud.io forum... I wish
everything would just be integrated into the main website.


Very interesting, never heard about this. (searched for a link but where????)
Is there a link from within Bricklink to this???

The first who can show me this link inside Bricklink (not from within MOC-shop
or Studio) will get a EURO 5.00 coupon . (valid only today)

regards,

Nico

Hi Nico, I've tried but I've failed too.

I look for all links from the "My BL" screen as that is the start point for everything
I do on BL.

I see in the menu:
- Help Centre
- Help and get this
http://www.bricklink.com/helpDesk.asp

Maybe the menu links need sorting out and that maybe part of the problem - some
messages ae being tracked by help desk and some not??

Robert

thanks for your search for the link.

As you stated the links from the BL screen should link to the right place.
What are they thinking about service?? Making a new ticket system and not
letting the users know about it. Strange!!!!
 Author: udenbricks View Messages Posted By udenbricks
 Posted: Jan 9, 2017 10:56
 Subject: Re: Retain Messages Sent to HelpD, want a COUPON?
 Viewed: 21 times
 Topic: Suggestions
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udenbricks (3166)

Location:  Netherlands, Noord-Brabant
Member Since Contact Type Status
Mar 25, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Uden Bricks
In Suggestions, WoutR writes:
  In Suggestions, udenbricks writes:
  In Suggestions, WoutR writes:
  In Suggestions, dewertz writes:
  I sent several Messages to the help desk, admin@bricklink.com and even to support@bricklink.com
with screenshots and my probelm that we couldn't paid the monthly fees throught
the BL link.

No reaction too.



  I have send several messages to helpdesk but not any answer
But i cannot refer to these send-messages because of this bug

See:
http://helpdesk.bricklink.com/Main/Default.aspx


A separate helpdesk, separate MOC shop forum, separate Stud.io forum... I wish
everything would just be integrated into the main website.


Very interesting, never heard about this. (searched for a link but where????)
Is there a link from within Bricklink to this???

The first who can show me this link inside Bricklink (not from within MOC-shop
or Studio) will get a EURO 5.00 coupon . (valid only today)

regards,

Nico

It has been posted on the forum (and probably by users, not admins), but I do
not think that counts.

When I receive a reply on one of my bug reports, that e-mail has a link "View
this Ticket online" that links to this page.

thanks for your search for this link within BL.

Sadly the conclusion must be: There is not such a link!!!!

Coupon still open!!! Who find the link??
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 9, 2017 09:33
 Subject: Re: Retain Messages Sent to HelpD, want a COUPON?
 Viewed: 45 times
 Topic: Suggestions
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Rob_and_Shelagh (26338)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: YELLOW FARM BRICKS
In Suggestions, WoutR writes:
  In Suggestions, Rob_and_Shelagh writes:
  In Suggestions, WoutR writes:
  In Suggestions, Rob_and_Shelagh writes:
  In Suggestions, WoutR writes:
  In Suggestions, Rob_and_Shelagh writes:
  In Suggestions, udenbricks writes:
  In Suggestions, WoutR writes:
  In Suggestions, dewertz writes:
  I sent several Messages to the help desk, admin@bricklink.com and even to support@bricklink.com
with screenshots and my probelm that we couldn't paid the monthly fees throught
the BL link.

No reaction too.



  I have send several messages to helpdesk but not any answer
But i cannot refer to these send-messages because of this bug

See:
http://helpdesk.bricklink.com/Main/Default.aspx


A separate helpdesk, separate MOC shop forum, separate Stud.io forum... I wish
everything would just be integrated into the main website.


Very interesting, never heard about this. (searched for a link but where????)
Is there a link from within Bricklink to this???

The first who can show me this link inside Bricklink (not from within MOC-shop
or Studio) will get a EURO 5.00 coupon . (valid only today)

regards,

Nico

Hi Nico, I've tried but I've failed too.

I look for all links from the "My BL" screen as that is the start point for everything
I do on BL.

I see in the menu:
- Help Centre
- Help and get this
http://www.bricklink.com/helpDesk.asp

Maybe the menu links need sorting out and that maybe part of the problem - some
messages ae being tracked by help desk and some not??

Robert

I usually use "Report a bug" or "Technical Issue" (what is the difference?).
Those are tracked in this system. I do not know about the others.

I've used those too (user defines the difference?) but it goes back to the
OP's point - it's just an email and I get no copy or confirmation. If
they are tracked, great but I don't know that and have no reference to quote
for follow up, how do you get the ticket number?

Robert

There is no information until 1) you receive an e-mail with the ticket number,
or 2) you know about the system and sign in to view your tickets.

I think there was an automatic confirmation e-mail, but it looks like those are
not used any longer. If that is true, they must have stopped using that part
of the system somewhere in the past 3 months because I received one in October.
I did not receive a confirmation e-mail with ticket number on my issue/bug report
that I sent yesterday.

There is much room for improvement on how this system is used.

Many thanks, now I'm getting it! Solution looks to me like: Maybe replace
the old links in the MY BL screen with direct access to the tracked system so
you have to login to raise an issue and in so doing you'll get a ticket number
issued by the system. I think this might save the helpdesk a lot of time/emails
from users who currently just don't know how it works and are getting frustrated
with it. If everything is not going through the "new" system properly it won't
be giving BL a true picture of call volume hence not helping them resource plan
either.

Robert

I have tried discussing how tickets are tracked without success.
Maybe someone should -at least- send a bug report about not receiving the confirmation
a-mail any longer. As a result of the last discussion I do not feel like opening
up that can of worms again.

Understood, I've no energy for going beyond making suggestions either, that
gets into arguing with those whose ultimate decision it is and it is their business
not mine, just trying to help/provide my thoughts.

Robert
 Author: WoutR View Messages Posted By WoutR
 Posted: Jan 9, 2017 09:12
 Subject: Re: Retain Messages Sent to HelpD, want a COUPON?
 Viewed: 27 times
 Topic: Suggestions
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WoutR (920)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Mar 8, 2011 Contact Member Buyer
Buying Privileges - OK
In Suggestions, Rob_and_Shelagh writes:
  In Suggestions, WoutR writes:
  In Suggestions, Rob_and_Shelagh writes:
  In Suggestions, WoutR writes:
  In Suggestions, Rob_and_Shelagh writes:
  In Suggestions, udenbricks writes:
  In Suggestions, WoutR writes:
  In Suggestions, dewertz writes:
  I sent several Messages to the help desk, admin@bricklink.com and even to support@bricklink.com
with screenshots and my probelm that we couldn't paid the monthly fees throught
the BL link.

No reaction too.



  I have send several messages to helpdesk but not any answer
But i cannot refer to these send-messages because of this bug

See:
http://helpdesk.bricklink.com/Main/Default.aspx


A separate helpdesk, separate MOC shop forum, separate Stud.io forum... I wish
everything would just be integrated into the main website.


Very interesting, never heard about this. (searched for a link but where????)
Is there a link from within Bricklink to this???

The first who can show me this link inside Bricklink (not from within MOC-shop
or Studio) will get a EURO 5.00 coupon . (valid only today)

regards,

Nico

Hi Nico, I've tried but I've failed too.

I look for all links from the "My BL" screen as that is the start point for everything
I do on BL.

I see in the menu:
- Help Centre
- Help and get this
http://www.bricklink.com/helpDesk.asp

Maybe the menu links need sorting out and that maybe part of the problem - some
messages ae being tracked by help desk and some not??

Robert

I usually use "Report a bug" or "Technical Issue" (what is the difference?).
Those are tracked in this system. I do not know about the others.

I've used those too (user defines the difference?) but it goes back to the
OP's point - it's just an email and I get no copy or confirmation. If
they are tracked, great but I don't know that and have no reference to quote
for follow up, how do you get the ticket number?

Robert

There is no information until 1) you receive an e-mail with the ticket number,
or 2) you know about the system and sign in to view your tickets.

I think there was an automatic confirmation e-mail, but it looks like those are
not used any longer. If that is true, they must have stopped using that part
of the system somewhere in the past 3 months because I received one in October.
I did not receive a confirmation e-mail with ticket number on my issue/bug report
that I sent yesterday.

There is much room for improvement on how this system is used.

Many thanks, now I'm getting it! Solution looks to me like: Maybe replace
the old links in the MY BL screen with direct access to the tracked system so
you have to login to raise an issue and in so doing you'll get a ticket number
issued by the system. I think this might save the helpdesk a lot of time/emails
from users who currently just don't know how it works and are getting frustrated
with it. If everything is not going through the "new" system properly it won't
be giving BL a true picture of call volume hence not helping them resource plan
either.

Robert

I have tried discussing how tickets are tracked without success.
Maybe someone should -at least- send a bug report about not receiving the confirmation
a-mail any longer. As a result of the last discussion I do not feel like opening
up that can of worms again.
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 9, 2017 09:02
 Subject: Re: Retain Messages Sent to HelpD, want a COUPON?
 Viewed: 27 times
 Topic: Suggestions
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Rob_and_Shelagh (26338)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: YELLOW FARM BRICKS
In Suggestions, WoutR writes:
  In Suggestions, Rob_and_Shelagh writes:
  In Suggestions, WoutR writes:
  In Suggestions, Rob_and_Shelagh writes:
  In Suggestions, udenbricks writes:
  In Suggestions, WoutR writes:
  In Suggestions, dewertz writes:
  I sent several Messages to the help desk, admin@bricklink.com and even to support@bricklink.com
with screenshots and my probelm that we couldn't paid the monthly fees throught
the BL link.

No reaction too.



  I have send several messages to helpdesk but not any answer
But i cannot refer to these send-messages because of this bug

See:
http://helpdesk.bricklink.com/Main/Default.aspx


A separate helpdesk, separate MOC shop forum, separate Stud.io forum... I wish
everything would just be integrated into the main website.


Very interesting, never heard about this. (searched for a link but where????)
Is there a link from within Bricklink to this???

The first who can show me this link inside Bricklink (not from within MOC-shop
or Studio) will get a EURO 5.00 coupon . (valid only today)

regards,

Nico

Hi Nico, I've tried but I've failed too.

I look for all links from the "My BL" screen as that is the start point for everything
I do on BL.

I see in the menu:
- Help Centre
- Help and get this
http://www.bricklink.com/helpDesk.asp

Maybe the menu links need sorting out and that maybe part of the problem - some
messages ae being tracked by help desk and some not??

Robert

I usually use "Report a bug" or "Technical Issue" (what is the difference?).
Those are tracked in this system. I do not know about the others.

I've used those too (user defines the difference?) but it goes back to the
OP's point - it's just an email and I get no copy or confirmation. If
they are tracked, great but I don't know that and have no reference to quote
for follow up, how do you get the ticket number?

Robert

There is no information until 1) you receive an e-mail with the ticket number,
or 2) you know about the system and sign in to view your tickets.

I think there was an automatic confirmation e-mail, but it looks like those are
not used any longer. If that is true, they must have stopped using that part
of the system somewhere in the past 3 months because I received one in October.
I did not receive a confirmation e-mail with ticket number on my issue/bug report
that I sent yesterday.

There is much room for improvement on how this system is used.

Many thanks, now I'm getting it! Solution looks to me like: Maybe replace
the old links in the MY BL screen with direct access to the tracked system so
you have to login to raise an issue and in so doing you'll get a ticket number
issued by the system. I think this might save the helpdesk a lot of time/emails
from users who currently just don't know how it works and are getting frustrated
with it. If everything is not going through the "new" system properly it won't
be giving BL a true picture of call volume hence not helping them resource plan
either.

Robert
 Author: WoutR View Messages Posted By WoutR
 Posted: Jan 9, 2017 08:53
 Subject: Re: Retain Messages Sent to HelpD, want a COUPON?
 Viewed: 23 times
 Topic: Suggestions
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WoutR (920)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Mar 8, 2011 Contact Member Buyer
Buying Privileges - OK
In Suggestions, Rob_and_Shelagh writes:
  In Suggestions, WoutR writes:
  In Suggestions, Rob_and_Shelagh writes:
  In Suggestions, udenbricks writes:
  In Suggestions, WoutR writes:
  In Suggestions, dewertz writes:
  I sent several Messages to the help desk, admin@bricklink.com and even to support@bricklink.com
with screenshots and my probelm that we couldn't paid the monthly fees throught
the BL link.

No reaction too.



  I have send several messages to helpdesk but not any answer
But i cannot refer to these send-messages because of this bug

See:
http://helpdesk.bricklink.com/Main/Default.aspx


A separate helpdesk, separate MOC shop forum, separate Stud.io forum... I wish
everything would just be integrated into the main website.


Very interesting, never heard about this. (searched for a link but where????)
Is there a link from within Bricklink to this???

The first who can show me this link inside Bricklink (not from within MOC-shop
or Studio) will get a EURO 5.00 coupon . (valid only today)

regards,

Nico

Hi Nico, I've tried but I've failed too.

I look for all links from the "My BL" screen as that is the start point for everything
I do on BL.

I see in the menu:
- Help Centre
- Help and get this
http://www.bricklink.com/helpDesk.asp

Maybe the menu links need sorting out and that maybe part of the problem - some
messages ae being tracked by help desk and some not??

Robert

I usually use "Report a bug" or "Technical Issue" (what is the difference?).
Those are tracked in this system. I do not know about the others.

I've used those too (user defines the difference?) but it goes back to the
OP's point - it's just an email and I get no copy or confirmation. If
they are tracked, great but I don't know that and have no reference to quote
for follow up, how do you get the ticket number?

Robert

There is no information until 1) you receive an e-mail with the ticket number,
or 2) you know about the system and sign in to view your tickets.

I think there was an automatic confirmation e-mail, but it looks like those are
not used any longer. If that is true, they must have stopped using that part
of the system somewhere in the past 3 months because I received one in October.
I did not receive a confirmation e-mail with ticket number on my issue/bug report
that I sent yesterday.

There is much room for improvement on how this system is used.
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 9, 2017 08:41
 Subject: Re: Retain Messages Sent to HelpD, want a COUPON?
 Viewed: 27 times
 Topic: Suggestions
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Rob_and_Shelagh (26338)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: YELLOW FARM BRICKS
In Suggestions, WoutR writes:
  In Suggestions, Rob_and_Shelagh writes:
  In Suggestions, udenbricks writes:
  In Suggestions, WoutR writes:
  In Suggestions, dewertz writes:
  I sent several Messages to the help desk, admin@bricklink.com and even to support@bricklink.com
with screenshots and my probelm that we couldn't paid the monthly fees throught
the BL link.

No reaction too.



  I have send several messages to helpdesk but not any answer
But i cannot refer to these send-messages because of this bug

See:
http://helpdesk.bricklink.com/Main/Default.aspx


A separate helpdesk, separate MOC shop forum, separate Stud.io forum... I wish
everything would just be integrated into the main website.


Very interesting, never heard about this. (searched for a link but where????)
Is there a link from within Bricklink to this???

The first who can show me this link inside Bricklink (not from within MOC-shop
or Studio) will get a EURO 5.00 coupon . (valid only today)

regards,

Nico

Hi Nico, I've tried but I've failed too.

I look for all links from the "My BL" screen as that is the start point for everything
I do on BL.

I see in the menu:
- Help Centre
- Help and get this
http://www.bricklink.com/helpDesk.asp

Maybe the menu links need sorting out and that maybe part of the problem - some
messages ae being tracked by help desk and some not??

Robert

I usually use "Report a bug" or "Technical Issue" (what is the difference?).
Those are tracked in this system. I do not know about the others.

I've used those too (user defines the difference?) but it goes back to the
OP's point - it's just an email and I get no copy or confirmation. If
they are tracked, great but I don't know that and have no reference to quote
for follow up, how do you get the ticket number?

Robert
 Author: WoutR View Messages Posted By WoutR
 Posted: Jan 9, 2017 08:38
 Subject: Re: Retain Messages Sent to HelpD, want a COUPON?
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 Topic: Suggestions
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WoutR (920)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Mar 8, 2011 Contact Member Buyer
Buying Privileges - OK
In Suggestions, Rob_and_Shelagh writes:
  In Suggestions, udenbricks writes:
  In Suggestions, WoutR writes:
  In Suggestions, dewertz writes:
  I sent several Messages to the help desk, admin@bricklink.com and even to support@bricklink.com
with screenshots and my probelm that we couldn't paid the monthly fees throught
the BL link.

No reaction too.



  I have send several messages to helpdesk but not any answer
But i cannot refer to these send-messages because of this bug

See:
http://helpdesk.bricklink.com/Main/Default.aspx


A separate helpdesk, separate MOC shop forum, separate Stud.io forum... I wish
everything would just be integrated into the main website.


Very interesting, never heard about this. (searched for a link but where????)
Is there a link from within Bricklink to this???

The first who can show me this link inside Bricklink (not from within MOC-shop
or Studio) will get a EURO 5.00 coupon . (valid only today)

regards,

Nico

Hi Nico, I've tried but I've failed too.

I look for all links from the "My BL" screen as that is the start point for everything
I do on BL.

I see in the menu:
- Help Centre
- Help and get this
http://www.bricklink.com/helpDesk.asp

Maybe the menu links need sorting out and that maybe part of the problem - some
messages ae being tracked by help desk and some not??

Robert

I usually use "Report a bug" or "Technical Issue" (what is the difference?).
Those are tracked in this system. I do not know about the others.
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 9, 2017 08:34
 Subject: Re: Retain Messages Sent to HelpD, want a COUPON?
 Viewed: 33 times
 Topic: Suggestions
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Rob_and_Shelagh (26338)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: YELLOW FARM BRICKS
In Suggestions, udenbricks writes:
  In Suggestions, WoutR writes:
  In Suggestions, dewertz writes:
  I sent several Messages to the help desk, admin@bricklink.com and even to support@bricklink.com
with screenshots and my probelm that we couldn't paid the monthly fees throught
the BL link.

No reaction too.



  I have send several messages to helpdesk but not any answer
But i cannot refer to these send-messages because of this bug

See:
http://helpdesk.bricklink.com/Main/Default.aspx


A separate helpdesk, separate MOC shop forum, separate Stud.io forum... I wish
everything would just be integrated into the main website.


Very interesting, never heard about this. (searched for a link but where????)
Is there a link from within Bricklink to this???

The first who can show me this link inside Bricklink (not from within MOC-shop
or Studio) will get a EURO 5.00 coupon . (valid only today)

regards,

Nico

Hi Nico, I've tried but I've failed too.

I look for all links from the "My BL" screen as that is the start point for everything
I do on BL.

I see in the menu:
- Help Centre
- Help and get this
http://www.bricklink.com/helpDesk.asp

Maybe the menu links need sorting out and that maybe part of the problem - some
messages ae being tracked by help desk and some not??

Robert
 Author: WoutR View Messages Posted By WoutR
 Posted: Jan 9, 2017 08:28
 Subject: Re: Retain Messages Sent to HelpD, want a COUPON?
 Viewed: 34 times
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WoutR (920)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Mar 8, 2011 Contact Member Buyer
Buying Privileges - OK
In Suggestions, udenbricks writes:
  In Suggestions, WoutR writes:
  In Suggestions, dewertz writes:
  I sent several Messages to the help desk, admin@bricklink.com and even to support@bricklink.com
with screenshots and my probelm that we couldn't paid the monthly fees throught
the BL link.

No reaction too.



  I have send several messages to helpdesk but not any answer
But i cannot refer to these send-messages because of this bug

See:
http://helpdesk.bricklink.com/Main/Default.aspx


A separate helpdesk, separate MOC shop forum, separate Stud.io forum... I wish
everything would just be integrated into the main website.


Very interesting, never heard about this. (searched for a link but where????)
Is there a link from within Bricklink to this???

The first who can show me this link inside Bricklink (not from within MOC-shop
or Studio) will get a EURO 5.00 coupon . (valid only today)

regards,

Nico

It has been posted on the forum (and probably by users, not admins), but I do
not think that counts.

When I receive a reply on one of my bug reports, that e-mail has a link "View
this Ticket online" that links to this page.
 Author: udenbricks View Messages Posted By udenbricks
 Posted: Jan 9, 2017 07:23
 Subject: Re: Retain Messages Sent to HelpD, want a COUPON?
 Viewed: 41 times
 Topic: Suggestions
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udenbricks (3166)

Location:  Netherlands, Noord-Brabant
Member Since Contact Type Status
Mar 25, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Uden Bricks
In Suggestions, WoutR writes:
  In Suggestions, dewertz writes:
  I sent several Messages to the help desk, admin@bricklink.com and even to support@bricklink.com
with screenshots and my probelm that we couldn't paid the monthly fees throught
the BL link.

No reaction too.



  I have send several messages to helpdesk but not any answer
But i cannot refer to these send-messages because of this bug

See:
http://helpdesk.bricklink.com/Main/Default.aspx


A separate helpdesk, separate MOC shop forum, separate Stud.io forum... I wish
everything would just be integrated into the main website.


Very interesting, never heard about this. (searched for a link but where????)
Is there a link from within Bricklink to this???

The first who can show me this link inside Bricklink (not from within MOC-shop
or Studio) will get a EURO 5.00 coupon . (valid only today)

regards,

Nico
 Author: WoutR View Messages Posted By WoutR
 Posted: Jan 9, 2017 05:50
 Subject: Re: Retain Messages Sent to Help Desk
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 Topic: Suggestions
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WoutR (920)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Mar 8, 2011 Contact Member Buyer
Buying Privileges - OK
In Suggestions, Rob_and_Shelagh writes:
  In Suggestions, ToriHada writes:
  Unlike messages sent to any other member, messages sent to Admin or the BrickLInk
Help Desk through the BL message system are NOT sent to the sender or copied
to the sender's BL messages outbox. Please fix this so that they are. If
I send a BL message to Admin or the Help Desk, I would like to have a record
of that message here on BrickLink. Thus, it should be copied to my outbox just
like messages sent to any other BL member.

Thor

+1

along with a 24/7 (or as close as possible to that) help desk with defined service
level agreement and client visible ticket tracking status please. IMO the business
volume warrants this now and it would also help fix a lot of issues (such as
problem new stores, bugs like mentioned by Dirk) that get reported here before
they develop into bigger issues/problems.

Has been suggested before but I think worth a bump.

Robert

http://www.bricklink.com/message.asp?ID=954984
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 9, 2017 05:36
 Subject: Re: Retain Messages Sent to Help Desk
 Viewed: 39 times
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Rob_and_Shelagh (26338)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: YELLOW FARM BRICKS
In Suggestions, ToriHada writes:
  Unlike messages sent to any other member, messages sent to Admin or the BrickLInk
Help Desk through the BL message system are NOT sent to the sender or copied
to the sender's BL messages outbox. Please fix this so that they are. If
I send a BL message to Admin or the Help Desk, I would like to have a record
of that message here on BrickLink. Thus, it should be copied to my outbox just
like messages sent to any other BL member.

Thor

+1

along with a 24/7 (or as close as possible to that) help desk with defined service
level agreement and client visible ticket tracking status please. IMO the business
volume warrants this now and it would also help fix a lot of issues (such as
problem new stores, bugs like mentioned by Dirk) that get reported here before
they develop into bigger issues/problems.

Has been suggested before but I think worth a bump.

Robert
 Author: WoutR View Messages Posted By WoutR
 Posted: Jan 9, 2017 05:34
 Subject: Re: Retain Messages Sent to Help Desk
 Viewed: 38 times
 Topic: Suggestions
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WoutR (920)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Mar 8, 2011 Contact Member Buyer
Buying Privileges - OK
In Suggestions, dewertz writes:
  I sent several Messages to the help desk, admin@bricklink.com and even to support@bricklink.com
with screenshots and my probelm that we couldn't paid the monthly fees throught
the BL link.

No reaction too.



  I have send several messages to helpdesk but not any answer
But i cannot refer to these send-messages because of this bug

See:
http://helpdesk.bricklink.com/Main/Default.aspx


A separate helpdesk, separate MOC shop forum, separate Stud.io forum... I wish
everything would just be integrated into the main website.
 Author: dewertz View Messages Posted By dewertz
 Posted: Jan 9, 2017 05:25
 Subject: Re: Retain Messages Sent to Help Desk
 Viewed: 51 times
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dewertz (27795)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status
Apr 26, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: German Brick Circus BULK
I sent several Messages to the help desk, admin@bricklink.com and even to support@bricklink.com
with screenshots and my probelm that we couldn't paid the monthly fees throught
the BL link.

No reaction too.



  I have send several messages to helpdesk but not any answer
But i cannot refer to these send-messages because of this bug
 Author: udenbricks View Messages Posted By udenbricks
 Posted: Jan 9, 2017 03:23
 Subject: Re: Retain Messages Sent to Help Desk
 Viewed: 55 times
 Topic: Suggestions
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udenbricks (3166)

Location:  Netherlands, Noord-Brabant
Member Since Contact Type Status
Mar 25, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Uden Bricks
In Suggestions, ToriHada writes:
  Unlike messages sent to any other member, messages sent to Admin or the BrickLInk
Help Desk through the BL message system are NOT sent to the sender or copied
to the sender's BL messages outbox. Please fix this so that they are. If
I send a BL message to Admin or the Help Desk, I would like to have a record
of that message here on BrickLink. Thus, it should be copied to my outbox just
like messages sent to any other BL member.

Thor

Still not working.


I have send several messages to helpdesk but not any answer
But i cannot refer to these send-messages because of this bug
 Author: Shintaku View Messages Posted By Shintaku
 Posted: Jan 6, 2017 06:50
 Subject: Star (*) character in "advanced search"
 Viewed: 76 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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Shintaku (3776)

Location:  Italy, Lombardia
Member Since Contact Type Status Collage
Jan 17, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: 06 PIZZABRICK -SAVE-
When in advanced search, I may want to buy the cheapest head, no matter the pattern
on it, for making a cheap range of minifigures. (or I may want to buy the cheapest
range of 2x2 tiles no matter the pattern on it)

EG. I have 200 minifigures, all lacking the head. I don't care about which
head to put them on, just want a random head. Now I can search in the upper panel
for 3626* for all minifigures heads. This isn't available in the "advanced
search" option when looking for parts.
 Author: Rakali View Messages Posted By Rakali
 Posted: Jan 5, 2017 01:11
 Subject: Re: ADVANCED Minimal buy ammount override button
 Viewed: 32 times
 Topic: Suggestions
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Rakali (1841)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 29, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Rakali Restoration
A few times I have had to fill the minimum order with small cheap items like
technic pins and then tell the seller that I just don't need them and I'm
happy just with the other parts.

For me this mostly happens when I need a few rarer parts for a model and I have
to buy used. I don't sell used and I try not to build with used if possible
so no parts is better than padded parts in those situations.

There definitely does need to be a better solution to the bypass password though.
Before I set my minimum order to £6 and removed all fees I was happy to take
single part orders as the buyer was covering the packaging and PP fees so I wasn't
making a loss.

I have the bypass password on my splash page but no-one has used it in the month
it's been there. Maybe the wanted list auto fill could say -BYPASS AVAILABLE-
or something on stores where the minimum order isn't met but there is a bypass
password.
 Author: Mikulius View Messages Posted By Mikulius
 Posted: Jan 4, 2017 23:56
 Subject: Re: ADVANCED Minimal buy ammount override button
 Viewed: 37 times
 Topic: Suggestions
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Mikulius (79)

Location:  Finland, Kainuu
Member Since Contact Type Status
Jan 4, 2015 Contact Member Buyer
Buying Privileges - OK
In Suggestions, spdif76 writes:
  If there is a Minimal buy ammount in a shop, I suggest a new button:

"I'm ready to pay the minimum buy ammount of the shop, even if my order doesn't
reach it."

Keep it simple, no special buttons. Some bulk stores has so high minimum order,
that bypassing that too easily leads for trouble.
 Author: tEoS View Messages Posted By tEoS
 Posted: Jan 4, 2017 13:58
 Subject: Re: Show seller's postal code / zip code
 Viewed: 45 times
 Topic: Suggestions
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tEoS (5297)

Location:  USA, Michigan
Member Since Contact Type Status
Dec 24, 2002 Contact Member Seller
No Longer RegisteredNo Longer Registered
Store Closed Store: The Elements Of Surprise
No Longer Registered
If we exclude the free shipping from your terms, then I would have no idea how
much shipping would have been for said order or any order over 13oz.

It's not about being fair or not, but about estimating the cost before the
order is placed.

  Yes, but don't most sellers have a chart and terms that reflects what the
price will be? For mine it doesn't matter if you live in the same town,
I charge the same thing as I would charge any Domestic Customer,etc. Based on
my experience buying on BL, my rates are very fair.
 Author: mwright5 View Messages Posted By mwright5
 Posted: Jan 4, 2017 13:44
 Subject: Re: Show seller's postal code / zip code
 Viewed: 49 times
 Topic: Suggestions
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mwright5 (2329)

Location:  USA, Virginia
Member Since Contact Type Status
Aug 28, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Brickwright Shop
In Suggestions, BrickItYourself writes:
  In Suggestions, tEoS writes:
  Please consider showing each seller's postal code next to their state. It
is important information in helping to estimate shipping costs.

For example, I just made a purchase from a store in Missouri, so I Googled zip
codes for that state. The zip code that I selected told me that shipping would
be zone 4. However, had I known the exact zip code or city, I would have discovered
that it was zone 5.

The difference was only about $1.50, but that amount could add up fast when you've
placed as many orders as I have (1,472).


* Or the name of the city, if that is preferable.

It would be a lot more on a 50-60 pound order too

Yes, but don't most sellers have a chart and terms that reflects what the
price will be? For mine it doesn't matter if you live in the same town,
I charge the same thing as I would charge any Domestic Customer,etc. Based on
my experience buying on BL, my rates are very fair.
 Author: Made_In_Bricks View Messages Posted By Made_In_Bricks
 Posted: Jan 4, 2017 13:21
 Subject: Re: Show seller's postal code / zip code
 Viewed: 47 times
 Topic: Suggestions
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Made_In_Bricks (3994)

Location:  USA, Idaho
Member Since Contact Type Status
Oct 28, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Made In Bricks
In Suggestions, tEoS writes:
  Please consider showing each seller's postal code next to their state. It
is important information in helping to estimate shipping costs.

For example, I just made a purchase from a store in Missouri, so I Googled zip
codes for that state. The zip code that I selected told me that shipping would
be zone 4. However, had I known the exact zip code or city, I would have discovered
that it was zone 5.

The difference was only about $1.50, but that amount could add up fast when you've
placed as many orders as I have (1,472).


* Or the name of the city, if that is preferable.

It would be a lot more on a 50-60 pound order too
 Author: tEoS View Messages Posted By tEoS
 Posted: Jan 4, 2017 13:11
 Subject: Show seller's postal code / zip code
 Viewed: 155 times
 Topic: Suggestions
 Status:Discarded
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tEoS (5297)

Location:  USA, Michigan
Member Since Contact Type Status
Dec 24, 2002 Contact Member Seller
No Longer RegisteredNo Longer Registered
Store Closed Store: The Elements Of Surprise
No Longer Registered
Please consider showing each seller's postal code next to their state. It
is important information in helping to estimate shipping costs.

For example, I just made a purchase from a store in Missouri, so I Googled zip
codes for that state. The zip code that I selected told me that shipping would
be zone 4. However, had I known the exact zip code or city, I would have discovered
that it was zone 5.

The difference was only about $1.50, but that amount could add up fast when you've
placed as many orders as I have (1,472).


* Or the name of the city, if that is preferable.
 Author: zimoch View Messages Posted By zimoch
 Posted: Jan 2, 2017 07:21
 Subject: Re: Wanted List > Upload Error:item dont exist
 Viewed: 30 times
 Topic: Suggestions
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zimoch (1127)

Location:  Poland, w. Pomorskie
Member Since Contact Type Status
Jan 29, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Zimoch Bricks
In Suggestions, bratkrk writes:
  Bricks often change their ids so always when upload model, I have to find and
change wrong ids it takes me like 5 hours when 40000 bricks from 700 lots.

I also have the same problem but with list from rebricable, please fix this and
tell enduser what is wrong !
 Author: viejos View Messages Posted By viejos
 Posted: Jan 2, 2017 01:40
 Subject: Re: Tap on thumbnail shows thumbnail - Pointless!
 Viewed: 52 times
 Topic: Suggestions
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viejos (670)

Location:  USA, California
Member Since Contact Type Status
Aug 14, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: La Reforma
In Suggestions, randyf writes:

  Instead of more sarcastic remarks towards those of us trying to make the site
better, I hope you can understand why things are where they are at *now* and
where they are heading from here on out.

I hope this is not taken as a sarcastic remark, but IMO the new images that are
being uploaded are worse than the old "low res" images. You print them out in
an inventory or in an order, and there is this blob of color on the page. You
have to look very closely to see the studs and other features.

As far as the large images go, these should be photographs of actual parts, not
renders. Renders at large sizes make the site look sterile, and are pretty useless
at determining things like variants or color authenticity.

But the big issue I have is with large images being reduced and used as small
images. The original "low res" images that Troy submitted had EDGE LINES so they
looked like parts in Lego instructions, and they were easily identifiable at
a small size. If the edge lines have an appropriate thickness when the image
is large, they will be too thin when the image is made smaller. That's why
rendering programs have a way of adjusting the line thickness, so that instructions
can be drawn to different scales.

It is heartbreaking to see what this development team is doing to BrickLink.
Almost every move they make ends up cheapening the experience. Whether it's
the bland images, the pencil-thin fonts, or the twisted non-intuitive UI -
it's like a really bad bathroom/kitchen remodel, where the house is actually
worth less after the work is finished.
 Author: charrigan View Messages Posted By charrigan
 Posted: Dec 31, 2016 19:33
 Subject: Re: Export wanted list
 Viewed: 38 times
 Topic: Suggestions
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charrigan (160)

Location:  USA, Virginia
Member Since Contact Type Status
Jan 12, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Red Clover Bricks
In Suggestions, Brickwilbo writes:
  In Suggestions, Brickwilbo writes:
  In Suggestions, enzym writes:
  Hi! This is a wanted feature, importing is easy, but if I want to give my modified
wanted list to a friend, it is not possible to export it. I know there are scripts
to be found for Firefox / Chrome, but these does not work anymore, due to security
issues in the browsers.

Exporting the wanted list (or other lists for that matter) into .csv or preferrably
.xml (for easy friend importing).

Otherwise, keep up the good work.

They're already working on the option to share a Wantlist.

How about a way to PRINT a wanted list? That would be useful as well.
 Author: enzym View Messages Posted By enzym
 Posted: Dec 30, 2016 06:50
 Subject: Re: Export wanted list
 Viewed: 33 times
 Topic: Suggestions
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enzym (82)

Location:  Norway, Troms
Member Since Contact Type Status
Apr 23, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Northern Plastics
In Suggestions, Brickwilbo writes:
  In Suggestions, Brickwilbo writes:
  In Suggestions, enzym writes:
  Hi! This is a wanted feature, importing is easy, but if I want to give my modified
wanted list to a friend, it is not possible to export it. I know there are scripts
to be found for Firefox / Chrome, but these does not work anymore, due to security
issues in the browsers.

Exporting the wanted list (or other lists for that matter) into .csv or preferrably
.xml (for easy friend importing).

Otherwise, keep up the good work.

They're already working on the option to share a Wantlist.

Yes, I know that is a feature to come, but that is not necessarily the same as
exporting it..
 Author: MajesticMexican View Messages Posted By MajesticMexican
 Posted: Dec 30, 2016 01:26
 Subject: Stud.io Needs Magnet piece 73092
 Viewed: 73 times
 Topic: Suggestions
 Status:Discarded
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MajesticMexican (12)

Location:  USA, Arizona
Member Since Contact Type Status
Jun 13, 2014 Contact Member Buyer
Buying Privileges - OK
I don't know if this is the correct place to write this but Stud.io doesn't
have the piece 73092 but it does have the two bases for it. It should be implemented.
 Author: rosineke1 View Messages Posted By rosineke1
 Posted: Dec 29, 2016 11:25
 Subject: More filter options
 Viewed: 52 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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rosineke1 (98)

Location:  Belgium, Oost-Vlaanderen
Member Since Contact Type Status
Oct 16, 2016 Contact Member Buyer
Buying Privileges - OK
Hello,

It would be easier if you could filter on more than 1 country at the same time.
ex. Europe and then France and Germany together.

For people who have little orders, it would be great if they could filter (up/down)
for the sellers who have a minimum quota.

regards,

Rosine
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Dec 28, 2016 09:52
 Subject: Re: Export wanted list
 Viewed: 48 times
 Topic: Suggestions
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Suggestions, Brickwilbo writes:
  In Suggestions, enzym writes:
  Hi! This is a wanted feature, importing is easy, but if I want to give my modified
wanted list to a friend, it is not possible to export it. I know there are scripts
to be found for Firefox / Chrome, but these does not work anymore, due to security
issues in the browsers.

Exporting the wanted list (or other lists for that matter) into .csv or preferrably
.xml (for easy friend importing).

Otherwise, keep up the good work.

They're already working on the option to share a Wantlist.
 
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Dec 28, 2016 08:43
 Subject: Re: Export wanted list
 Viewed: 43 times
 Topic: Suggestions
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Suggestions, enzym writes:
  Hi! This is a wanted feature, importing is easy, but if I want to give my modified
wanted list to a friend, it is not possible to export it. I know there are scripts
to be found for Firefox / Chrome, but these does not work anymore, due to security
issues in the browsers.

Exporting the wanted list (or other lists for that matter) into .csv or preferrably
.xml (for easy friend importing).

Otherwise, keep up the good work.

They're already working on the option to share a Wantlist.
 Author: enzym View Messages Posted By enzym
 Posted: Dec 28, 2016 07:12
 Subject: Export wanted list
 Viewed: 122 times
 Topic: Suggestions
 Status:Implemented
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enzym (82)

Location:  Norway, Troms
Member Since Contact Type Status
Apr 23, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Northern Plastics
Hi! This is a wanted feature, importing is easy, but if I want to give my modified
wanted list to a friend, it is not possible to export it. I know there are scripts
to be found for Firefox / Chrome, but these does not work anymore, due to security
issues in the browsers.

Exporting the wanted list (or other lists for that matter) into .csv or preferrably
.xml (for easy friend importing).

Otherwise, keep up the good work.
 Author: axaday View Messages Posted By axaday
 Posted: Dec 27, 2016 11:36
 Subject: Re: Exclude Items Marked for Deletion
 Viewed: 37 times
 Topic: Suggestions
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axaday (7302)

Location:  USA, Oklahoma
Member Since Contact Type Status
Jun 28, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Axaday
In Suggestions, StormChaser writes:
  Please automatically exclude all items marked for deletion from appearing in
any of the lists on this page:

http://www.bricklink.com/help.asp?helpID=633

It is difficult to locate items which truly need additional information when
the lists include items marked for deletion.

Thank you for considering this improvement to the website.

I voted yes one time, but I would vote yes 50 times.
 Author: bb554542 View Messages Posted By bb554542
 Posted: Dec 27, 2016 02:56
 Subject: DISPLAY NEWEST ITEMS IN ORDER LISTED
 Viewed: 79 times
 Topic: Suggestions
 Status:Already Exists
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bb554542 (37)

Location:  USA, Arizona
Member Since Contact Type Status
Jan 21, 2015 Contact Member Seller
No Longer RegisteredNo Longer Registered
Store Closed Store: UH OH Closed
No Longer Registered
Reference thread: http://www.bricklink.com/message.asp?ID=995948


SUGGESTION: Display items in stores in the exact order they were added, per
Lot ID Number when viewing by DATE ADDED.


Items listed for sale in shops are now appearing in mixed up random order when
viewed by NEWEST ITEMS.

I dislike this. When I list items, often I list them in a specific order on
purpose. And I wish for them to remain in that order. For example, if I list
all 2 x 4 bricks together, I want them to show up in that order.

The biggest reason why listed items should stay in order is to check for errors.
If a seller uploads a bunch of stuff but they appear in their shop all mixed
up, it makes it difficult to compare (to the original listing file) and trace
possible errors.

Until the site update, listed items always appeared in the order in which they
were listed, as the lot ID numbers were kept in order. I see no reason for the
now random ordering. Please correct this.


Also, I really miss the _horizontal divider line_ between each day's batch
of items. We always had that before and I see no reason to have removed that.
Please put back the horizontal divider line when viewing by NEWEST ITEMS.

Thanks.


.
 Author: bb554542 View Messages Posted By bb554542
 Posted: Dec 27, 2016 02:49
 Subject: Re: Tag parts as in inventory in set
 Viewed: 34 times
 Topic: Suggestions
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bb554542 (37)

Location:  USA, Arizona
Member Since Contact Type Status
Jan 21, 2015 Contact Member Seller
No Longer RegisteredNo Longer Registered
Store Closed Store: UH OH Closed
No Longer Registered
In Suggestions, jrosco writes:
  Hi,

2 Requests..

1. I would like to see if I have a part in inventory when I look at a set and
it's parts. This connects to the 2nd request bellow.

2. It would also be useful to see if I have a part in inventory without having
to search my inventory for it.

I am constantly adding parts to my inventory. I first have to locate the part
by searching by type, color, etc. once I find it I then have to do a 2nd search
of the part number an cut/paste in search and change the dropdown to [my inventory].
Would be nice to have a GREEN Heart indicating that you have it in inventory
and links to that part in you inventory. This could go next to the RED heart
for wanted list.

As others have indicated, the features you are suggesting already exist.

For me, I would be happy as a clam if, when using the top search box, if it would
STAY on MY INVENTORY instead of constantly reverting to the stoopid annoying
ALL ITEMS search. I wish like hell I could turn OFF the ALL ITEMS search PERMANENTLY.

.
 Author: mikmo View Messages Posted By mikmo
 Posted: Dec 23, 2016 13:43
 Subject: Re: Tag parts as in inventory in set
 Viewed: 40 times
 Topic: Suggestions
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mikmo (1391)

Location:  Denmark
Member Since Contact Type Status
Jul 15, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: MikMo
http://www.bricklink.com/catalogOptions.asp?viewFrom=P
 Author: mikmo View Messages Posted By mikmo
 Posted: Dec 23, 2016 13:42
 Subject: Re: Tag parts as in inventory in set
 Viewed: 32 times
 Topic: Suggestions
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mikmo (1391)

Location:  Denmark
Member Since Contact Type Status
Jul 15, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: MikMo
In Suggestions, Brickwilbo writes:
  In Suggestions, mikmo writes:
  In Suggestions, Miffy. writes:
  2. Is already a feature:

In the catalog page for an item, the highlighted area displays how many you have
in your inventory, and clicking on the number takes you to your inventory page
for the item.

See image.

Miffy.


Is that a configurable option ? I don't see the number after "My inventory"
for itmes i know i have.

Mikael / MikMo

Here: http://www.bricklink.com/catalogOptions.asp?viewFrom=P

Thanks, and merry christmas.

Mikael / MikMo
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Dec 23, 2016 12:11
 Subject: Re: Tag parts as in inventory in set
 Viewed: 27 times
 Topic: Suggestions
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Suggestions, jrosco writes:
  I don't see the RED MARK, do I need to change a setting for this to show
up?

It's not a red mark, the complete sentence is in red.

  
In Suggestions, Brickwilbo writes:
  In Suggestions, jrosco writes:
  Hi,

2 Requests..

1. I would like to see if I have a part in inventory when I look at a set and
it's parts. This connects to the 2nd request bellow.

Already is a feature. Click Part Out, on the 2nd page above each part already
in your Inventory is a red indication 'this part already exists in your Inventory'.

  2. It would also be useful to see if I have a part in inventory without having
to search my inventory for it.

I am constantly adding parts to my inventory. I first have to locate the part
by searching by type, color, etc. once I find it I then have to do a 2nd search
of the part number an cut/paste in search and change the dropdown to [my inventory].
Would be nice to have a GREEN Heart indicating that you have it in inventory
and links to that part in you inventory. This could go next to the RED heart
for wanted list.
 Author: BRICK_OCEAN View Messages Posted By BRICK_OCEAN
 Posted: Dec 23, 2016 10:24
 Subject: Re: Tag parts as in inventory in set
 Viewed: 34 times
 Topic: Suggestions
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BRICK_OCEAN (8416)

Location:  USA, New Jersey
Member Since Contact Type Status
Sep 26, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brick Ocean
I don't see the RED MARK, do I need to change a setting for this to show
up?


In Suggestions, Brickwilbo writes:
  In Suggestions, jrosco writes:
  Hi,

2 Requests..

1. I would like to see if I have a part in inventory when I look at a set and
it's parts. This connects to the 2nd request bellow.

Already is a feature. Click Part Out, on the 2nd page above each part already
in your Inventory is a red indication 'this part already exists in your Inventory'.

  2. It would also be useful to see if I have a part in inventory without having
to search my inventory for it.

I am constantly adding parts to my inventory. I first have to locate the part
by searching by type, color, etc. once I find it I then have to do a 2nd search
of the part number an cut/paste in search and change the dropdown to [my inventory].
Would be nice to have a GREEN Heart indicating that you have it in inventory
and links to that part in you inventory. This could go next to the RED heart
for wanted list.
 Author: wanderer101 View Messages Posted By wanderer101
 Posted: Dec 23, 2016 07:09
 Subject: Re: Tag parts as in inventory in set
 Viewed: 35 times
 Topic: Suggestions
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wanderer101 (2385)

Location:  USA, Georgia
Member Since Contact Type Status
Apr 28, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: A-Bout Bricks
In Suggestions, mikmo writes:
  In Suggestions, Miffy. writes:
  2. Is already a feature:

In the catalog page for an item, the highlighted area displays how many you have
in your inventory, and clicking on the number takes you to your inventory page
for the item.

See image.

Miffy.


Is that a configurable option ? I don't see the number after "My inventory"
for itmes i know i have.

Mikael / MikMo

Another way is to go to My Store, choose My Inventory, On the right side of
the page are all sorts of options to see what you have in your inventory. Click
on "More Options" and about half way down the page is a box that says Parts from
Set # , Key in the set # you are interested in and hit GO and it will show you
all the parts you have for that set in your inventory.
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Dec 23, 2016 03:45
 Subject: Re: Tag parts as in inventory in set
 Viewed: 48 times
 Topic: Suggestions
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Suggestions, mikmo writes:
  In Suggestions, Miffy. writes:
  2. Is already a feature:

In the catalog page for an item, the highlighted area displays how many you have
in your inventory, and clicking on the number takes you to your inventory page
for the item.

See image.

Miffy.


Is that a configurable option ? I don't see the number after "My inventory"
for itmes i know i have.

Mikael / MikMo

Here: http://www.bricklink.com/catalogOptions.asp?viewFrom=P
 Author: mikmo View Messages Posted By mikmo
 Posted: Dec 23, 2016 03:22
 Subject: Re: Tag parts as in inventory in set
 Viewed: 39 times
 Topic: Suggestions
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mikmo (1391)

Location:  Denmark
Member Since Contact Type Status
Jul 15, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: MikMo
In Suggestions, Miffy. writes:
  2. Is already a feature:

In the catalog page for an item, the highlighted area displays how many you have
in your inventory, and clicking on the number takes you to your inventory page
for the item.

See image.

Miffy.


Is that a configurable option ? I don't see the number after "My inventory"
for itmes i know i have.

Mikael / MikMo
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Dec 23, 2016 02:59
 Subject: Re: Tag parts as in inventory in set
 Viewed: 32 times
 Topic: Suggestions
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Suggestions, jrosco writes:
  Hi,

2 Requests..

1. I would like to see if I have a part in inventory when I look at a set and
it's parts. This connects to the 2nd request bellow.

Already is a feature. Click Part Out, on the 2nd page above each part already
in your Inventory is a red indication 'this part already exists in your Inventory'.

  2. It would also be useful to see if I have a part in inventory without having
to search my inventory for it.

I am constantly adding parts to my inventory. I first have to locate the part
by searching by type, color, etc. once I find it I then have to do a 2nd search
of the part number an cut/paste in search and change the dropdown to [my inventory].
Would be nice to have a GREEN Heart indicating that you have it in inventory
and links to that part in you inventory. This could go next to the RED heart
for wanted list.

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