Someone tell me how to contact a live person to get an NSS removed. I have a
buyer that filed an NSS without checking with me. I provided the buyer and bricklink
the U.S.P.S. tracking number which shows the package was shipped and is arriving
late. The buyer wanted me to refund them for the order because it has not arrived
and stated I must refund them since the package has not arrived. Then the buyer
cancelled the NSS and still wanted me to refund them. When I did not agree to
that they refiled the NSS this time saying the order was missing parts, which
is an obvious false accusation. PLEASE HELP.
Someone tell me how to contact a live person to get an NSS removed.
BrickLink has no live support, only email.
I have a
buyer that filed an NSS without checking with me. I provided the buyer and bricklink
the U.S.P.S. tracking number which shows the package was shipped and is arriving
late. The buyer wanted me to refund them for the order because it has not arrived
and stated I must refund them since the package has not arrived. Then the buyer
cancelled the NSS and still wanted me to refund them. When I did not agree to
that they refiled the NSS this time saying the order was missing parts, which
is an obvious false accusation. PLEASE HELP.
Once you send proof of shipping to the helpdesk, they will remove it when they
get to it. It can take 2-3+ weeks but they will remove it (aside form rare cases
where it seems to never happen).
The buyer cannot cancel and refile and NSS to the best of my knowledge. You can
only file it 1 time.
Someone tell me how to contact a live person to get an NSS removed.
BrickLink has no live support, only email.
I have a
buyer that filed an NSS without checking with me. I provided the buyer and bricklink
the U.S.P.S. tracking number which shows the package was shipped and is arriving
late. The buyer wanted me to refund them for the order because it has not arrived
and stated I must refund them since the package has not arrived. Then the buyer
cancelled the NSS and still wanted me to refund them. When I did not agree to
that they refiled the NSS this time saying the order was missing parts, which
is an obvious false accusation. PLEASE HELP.
Once you send proof of shipping to the helpdesk, they will remove it when they
get to it. It can take 2-3+ weeks but they will remove it (aside form rare cases
where it seems to never happen).
The buyer cannot cancel and refile and NSS to the best of my knowledge. You can
only file it 1 time.
There were 2 different NSS claims. First one that package had not been shipped
(which I proved incorrect) and a 2nd saying order was not shipped complete. What
is the email address?
Someone tell me how to contact a live person to get an NSS removed.
BrickLink has no live support, only email.
I have a
buyer that filed an NSS without checking with me. I provided the buyer and bricklink
the U.S.P.S. tracking number which shows the package was shipped and is arriving
late. The buyer wanted me to refund them for the order because it has not arrived
and stated I must refund them since the package has not arrived. Then the buyer
cancelled the NSS and still wanted me to refund them. When I did not agree to
that they refiled the NSS this time saying the order was missing parts, which
is an obvious false accusation. PLEASE HELP.
Once you send proof of shipping to the helpdesk, they will remove it when they
get to it. It can take 2-3+ weeks but they will remove it (aside form rare cases
where it seems to never happen).
The buyer cannot cancel and refile and NSS to the best of my knowledge. You can
only file it 1 time.
There were 2 different NSS claims. First one that package had not been shipped
(which I proved incorrect) and a 2nd saying order was not shipped complete. What
is the email address?
I believe BrickLinks email is "support@bricklink.com"
Someone tell me how to contact a live person to get an NSS removed.
BrickLink has no live support, only email.
I have a
buyer that filed an NSS without checking with me. I provided the buyer and bricklink
the U.S.P.S. tracking number which shows the package was shipped and is arriving
late. The buyer wanted me to refund them for the order because it has not arrived
and stated I must refund them since the package has not arrived. Then the buyer
cancelled the NSS and still wanted me to refund them. When I did not agree to
that they refiled the NSS this time saying the order was missing parts, which
is an obvious false accusation. PLEASE HELP.
Once you send proof of shipping to the helpdesk, they will remove it when they
get to it. It can take 2-3+ weeks but they will remove it (aside form rare cases
where it seems to never happen).
The buyer cannot cancel and refile and NSS to the best of my knowledge. You can
only file it 1 time.
There were 2 different NSS claims. First one that package had not been shipped
(which I proved incorrect) and a 2nd saying order was not shipped complete. What
is the email address?
I believe BrickLinks email is "support@bricklink.com"
There were 2 different NSS claims. First one that package had not been shipped
(which I proved incorrect) and a 2nd saying order was not shipped complete.
USA, Tennessee
Canada, Ontario
France, Nouvelle-Aquitaine
