Discussion Forum: Thread 374274

 Author: _sinweaver View Messages Posted By _sinweaver
 Posted: Dec 3, 2025 20:16
 Subject: Minimum order amount
 Viewed: 102 times
 Topic: Problem Order
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_sinweaver (10)

Location:  Australia, New South Wales
Member Since Contact Type Status
Oct 28, 2025 Contact Member Buyer
Buying Privileges - OK
Anyone came across the issue where they find parts from stores that ship to their
country (Australia in my instance), made sure that they meet the minimum order
amount, but got the notice that the seller does not ship to their country when
an order is below a significantly greater amount? (See screenshot)

I reached out to the seller who emphasized that their store minimum purchase
limit is 10 Euro as per the image, and has no idea what is this 564 Euro limit
I am seeing. He suggested that I may have missed a setting or something at my
end since I am relatively new to purchasing at bricklink. Any help would be appreciated,
thank you.

I have opened a ticket with support but has not heard back yet.
 


 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Dec 3, 2025 20:28
 Subject: Re: Minimum order amount
 Viewed: 38 times
 Topic: Problem Order
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Nubs_Select (4851)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
BrickLink Inventories Administrator (?)
In Problem Order, _sinweaver writes:
  Anyone came across the issue where they find parts from stores that ship to their
country (Australia in my instance), made sure that they meet the minimum order
amount, but got the notice that the seller does not ship to their country when
an order is below a significantly greater amount? (See screenshot)

I reached out to the seller who emphasized that their store minimum purchase
limit is 10 Euro as per the image, and has no idea what is this 564 Euro limit
I am seeing. He suggested that I may have missed a setting or something at my
end since I am relatively new to purchasing at bricklink. Any help would be appreciated,
thank you.

I have opened a ticket with support but has not heard back yet.

The seller needs to add an onsite payment option of either Stripe or Paypal Onsite
and set it for international buyers. if they already have that, they need to
disconnect and reconnect their paypal account to bricklink (and possibly upgrade
their paypal account to a business account).
 Author: _sinweaver View Messages Posted By _sinweaver
 Posted: Dec 4, 2025 01:04
 Subject: Re: Minimum order amount
 Viewed: 35 times
 Topic: Problem Order
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_sinweaver (10)

Location:  Australia, New South Wales
Member Since Contact Type Status
Oct 28, 2025 Contact Member Buyer
Buying Privileges - OK
In Problem Order, Nubs_Select writes:
  In Problem Order, _sinweaver writes:
  Anyone came across the issue where they find parts from stores that ship to their
country (Australia in my instance), made sure that they meet the minimum order
amount, but got the notice that the seller does not ship to their country when
an order is below a significantly greater amount? (See screenshot)

I reached out to the seller who emphasized that their store minimum purchase
limit is 10 Euro as per the image, and has no idea what is this 564 Euro limit
I am seeing. He suggested that I may have missed a setting or something at my
end since I am relatively new to purchasing at bricklink. Any help would be appreciated,
thank you.

I have opened a ticket with support but has not heard back yet.

The seller needs to add an onsite payment option of either Stripe or Paypal Onsite
and set it for international buyers. if they already have that, they need to
disconnect and reconnect their paypal account to bricklink (and possibly upgrade
their paypal account to a business account).

Thank you, I will forward this back to the seller. Fingers crossed.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Dec 4, 2025 03:23
 Subject: Re: Minimum order amount
 Viewed: 35 times
 Topic: Problem Order
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yorbrick (1207)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
  Thank you, I will forward this back to the seller. Fingers crossed.

Looking at their terms, they will also charge you for using PayPal but don't
say how much or what percentage, just that it depends on your country. So the
prices won't be as low as you think they are and you ought to find out the
total cost before ordering. It wouldn't surprise me if they add on at least
another 5% and probably more as it is international.

If they are common parts and not something in stock only in that store, you might
do better to shop elsewhere if prices are not too different.
 Author: _sinweaver View Messages Posted By _sinweaver
 Posted: Dec 4, 2025 07:19
 Subject: Re: Minimum order amount
 Viewed: 32 times
 Topic: Problem Order
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_sinweaver (10)

Location:  Australia, New South Wales
Member Since Contact Type Status
Oct 28, 2025 Contact Member Buyer
Buying Privileges - OK
In Problem Order, yorbrick writes:
  
  Thank you, I will forward this back to the seller. Fingers crossed.

Looking at their terms, they will also charge you for using PayPal but don't
say how much or what percentage, just that it depends on your country. So the
prices won't be as low as you think they are and you ought to find out the
total cost before ordering. It wouldn't surprise me if they add on at least
another 5% and probably more as it is international.

If they are common parts and not something in stock only in that store, you might
do better to shop elsewhere if prices are not too different.

Oh wow, okay that is good to know. Thank you for the heads up
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Dec 4, 2025 07:39
 Subject: Re: Minimum order amount
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 Topic: Problem Order
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SylvainLS (52)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Problem Order, _sinweaver writes:
  Anyone came across the issue where they find parts from stores that ship to their
country (Australia in my instance), made sure that they meet the minimum order
amount, but got the notice that the seller does not ship to their country when
an order is below a significantly greater amount? (See screenshot)

I reached out to the seller who emphasized that their store minimum purchase
limit is 10 Euro as per the image, and has no idea what is this 564 Euro limit
I am seeing. He suggested that I may have missed a setting or something at my
end since I am relatively new to purchasing at bricklink. Any help would be appreciated,
thank you.

I have opened a ticket with support but has not heard back yet.

€ 564 is AUD 1,000 (or was at the time you looked at the store).
As Nubs more or less said, the transaction needs to be paid through PayPal Onsite
or Stripe so that BrickLink can collect the AU import GST.
BrickLink has to collect it on orders below AUD 1,000.

If you need more info or some argument to convince the seller it’s their problem,
see https://www.bricklink.com/help.asp?helpID=2597
 Author: _sinweaver View Messages Posted By _sinweaver
 Posted: Dec 4, 2025 20:38
 Subject: Re: Minimum order amount
 Viewed: 39 times
 Topic: Problem Order
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_sinweaver (10)

Location:  Australia, New South Wales
Member Since Contact Type Status
Oct 28, 2025 Contact Member Buyer
Buying Privileges - OK
In Problem Order, SylvainLS writes:
  In Problem Order, _sinweaver writes:
  Anyone came across the issue where they find parts from stores that ship to their
country (Australia in my instance), made sure that they meet the minimum order
amount, but got the notice that the seller does not ship to their country when
an order is below a significantly greater amount? (See screenshot)

I reached out to the seller who emphasized that their store minimum purchase
limit is 10 Euro as per the image, and has no idea what is this 564 Euro limit
I am seeing. He suggested that I may have missed a setting or something at my
end since I am relatively new to purchasing at bricklink. Any help would be appreciated,
thank you.

I have opened a ticket with support but has not heard back yet.

€ 564 is AUD 1,000 (or was at the time you looked at the store).
As Nubs more or less said, the transaction needs to be paid through PayPal Onsite
or Stripe so that BrickLink can collect the AU import GST.
BrickLink has to collect it on orders below AUD 1,000.

If you need more info or some argument to convince the seller it’s their problem,
see https://www.bricklink.com/help.asp?helpID=2597


Thank you for the insight, SylvainLS. I will be sure to remember this on my future
order if I come across the same issue again