"Was delivered to my front door and not my mailbox, dogs got at it and destroyed"
So I get blamed since they let their dogs eat the mail now...
I dont even know what to say if I reach out to the customer...
also I cant be the only one who has most packages delivered to their door (outside
Canada Post) so this cant be some brand new thing for them to get packages delivered
to their front door or something...
"Was delivered to my front door and not my mailbox, dogs got at it and destroyed"
So I get blamed since they let their dogs eat the mail now...
I dont even know what to say if I reach out to the customer...
also I cant be the only one who has most packages delivered to their door (outside
Canada Post) so this cant be some brand new thing for them to get packages delivered
to their front door or something...
"Was delivered to my front door and not my mailbox, dogs got at it and destroyed"
So I get blamed since they let their dogs eat the mail now...
I dont even know what to say if I reach out to the customer...
also I cant be the only one who has most packages delivered to their door (outside
Canada Post) so this cant be some brand new thing for them to get packages delivered
to their front door or something...
"Was delivered to my front door and not my mailbox, dogs got at it and destroyed"
So I get blamed since they let their dogs eat the mail now...
I dont even know what to say if I reach out to the customer...
also I cant be the only one who has most packages delivered to their door (outside
Canada Post) so this cant be some brand new thing for them to get packages delivered
to their front door or something...
Just reply something like "That's no good! But that's not my fault.".
It's the truth.
I got a negative feedback something like "Took more than 10 days to arrive".
Its not really my fault the postage is slow (I shipped it the day it was ordered).
"Was delivered to my front door and not my mailbox, dogs got at it and destroyed"
So I get blamed since they let their dogs eat the mail now...
I dont even know what to say if I reach out to the customer...
also I cant be the only one who has most packages delivered to their door (outside
Canada Post) so this cant be some brand new thing for them to get packages delivered
to their front door or something...
Just reply something like "That's no good! But that's not my fault.".
It's the truth.
I got a negative feedback something like "Took more than 10 days to arrive".
Its not really my fault the postage is slow (I shipped it the day it was ordered).
valid response , and sorry to hear they left that for you . I try to be a
bit more worded in my responses and try to work things out when possible, however
I wont be giving them a refund so dont worry I wont let them walk on me
my current draft is
"Hi!
I just saw your feedback and was extremely saddened. Outside of Canada Post which
was not used to ship the order, (tho they still sometimes place it infront of
the door as well), most/all other carriers, including Amazon, food delivery,
and Local Couriers, place packages in front of the door, which is standard procedure
and how hundreds of millions of packages are delivered across Canada each year.
I wanted to reach out to see if there is anything we can do to help remove the
feedback, or if we must resort to responding to the feedback with our feedback.
Stay Safe!
Jason"
tho im not sure if it to "threatening" with how it ends (or its just
my Canadian side saying that and its just normal 😅)
"Was delivered to my front door and not my mailbox, dogs got at it and destroyed"
So I get blamed since they let their dogs eat the mail now...
I dont even know what to say if I reach out to the customer...
also I cant be the only one who has most packages delivered to their door (outside
Canada Post) so this cant be some brand new thing for them to get packages delivered
to their front door or something...
Just reply something like "That's no good! But that's not my fault.".
It's the truth.
I got a negative feedback something like "Took more than 10 days to arrive".
Its not really my fault the postage is slow (I shipped it the day it was ordered).
valid response , and sorry to hear they left that for you . I try to be a
bit more worded in my responses and try to work things out when possible, however
I wont be giving them a refund so dont worry I wont let them walk on me
my current draft is
"Hi!
I just saw your feedback and was extremely saddened. Outside of Canada Post which
was not used to ship the order, (tho they still sometimes place it infront of
the door as well), most/all other carriers, including Amazon, food delivery,
and Local Couriers, place packages in front of the door, which is standard procedure
and how hundreds of millions of packages are delivered across Canada each year.
I wanted to reach out to see if there is anything we can do to help remove the
feedback, or if we must resort to responding to the feedback with our feedback.
Stay Safe!
Jason"
tho im not sure if it to "threatening" with how it ends (or its just
my Canadian side saying that and its just normal 😅)
also for those curious, the order consisted of 3 conical hats, and 1 head. totally
$5.70 CAD
"Was delivered to my front door and not my mailbox, dogs got at it and destroyed"
So I get blamed since they let their dogs eat the mail now...
I dont even know what to say if I reach out to the customer...
also I cant be the only one who has most packages delivered to their door (outside
Canada Post) so this cant be some brand new thing for them to get packages delivered
to their front door or something...
Just reply something like "That's no good! But that's not my fault.".
It's the truth.
I got a negative feedback something like "Took more than 10 days to arrive".
Its not really my fault the postage is slow (I shipped it the day it was ordered).
valid response , and sorry to hear they left that for you . I try to be a
bit more worded in my responses and try to work things out when possible, however
I wont be giving them a refund so dont worry I wont let them walk on me
my current draft is
"Hi!
I just saw your feedback and was extremely saddened. Outside of Canada Post which
was not used to ship the order, (tho they still sometimes place it infront of
the door as well), most/all other carriers, including Amazon, food delivery,
and Local Couriers, place packages in front of the door, which is standard procedure
and how hundreds of millions of packages are delivered across Canada each year.
I wanted to reach out to see if there is anything we can do to help remove the
feedback, or if we must resort to responding to the feedback with our feedback.
Stay Safe!
Jason"
tho im not sure if it to "threatening" with how it ends (or its just
my Canadian side saying that and its just normal 😅)
also for those curious, the order consisted of 3 conical hats, and 1 head. totally
$5.70 CAD
feedback replied to and message sent (aside from the last part of the draft),
now the waiting game, if they don't ever respond or get aggressive ill then
leave appropriate feedback but otherwise hopefully it can be resolved.
"Was delivered to my front door and not my mailbox, dogs got at it and destroyed"
So I get blamed since they let their dogs eat the mail now...
I dont even know what to say if I reach out to the customer...
also I cant be the only one who has most packages delivered to their door (outside
Canada Post) so this cant be some brand new thing for them to get packages delivered
to their front door or something...
Just reply something like "That's no good! But that's not my fault.".
It's the truth.
I got a negative feedback something like "Took more than 10 days to arrive".
Its not really my fault the postage is slow (I shipped it the day it was ordered).
valid response , and sorry to hear they left that for you . I try to be a
bit more worded in my responses and try to work things out when possible, however
I wont be giving them a refund so dont worry I wont let them walk on me
my current draft is
"Hi!
I just saw your feedback and was extremely saddened. Outside of Canada Post which
was not used to ship the order, (tho they still sometimes place it infront of
the door as well), most/all other carriers, including Amazon, food delivery,
and Local Couriers, place packages in front of the door, which is standard procedure
and how hundreds of millions of packages are delivered across Canada each year.
I wanted to reach out to see if there is anything we can do to help remove the
feedback, or if we must resort to responding to the feedback with our feedback.
Stay Safe!
Jason"
tho im not sure if it to "threatening" with how it ends (or its just
my Canadian side saying that and its just normal 😅)
Hi Jason,
Sorry to hear this happened to you
This is the consequrnce of being a successful seller and receive countless number
of orders.
I think your response is not good and I think I have a much better idea, but
at the same time, I think this buyer would not retract his order. Things can
be strange. I remember I had a buyer from Quebec who ordered from me a few times.
I noticed he left a negative feedback to a good Canadian seller. something like
"Had lots of issues with PayPal to proceed the payment". I had a few
back and forth with him to explain this had nothing to do with this seller. My
last line that convinced me was like "Yesterday it rained a lot and I got
a flu. Should I leave a negative feedback for this seller whose order I recivied
also today?"
He then removed his feedback. I sent a message to that seller explaining everything
and requested him to remove his feedback but he didn't even though he replied
me he would.
"Was delivered to my front door and not my mailbox, dogs got at it and destroyed"
So I get blamed since they let their dogs eat the mail now...
I dont even know what to say if I reach out to the customer...
also I cant be the only one who has most packages delivered to their door (outside
Canada Post) so this cant be some brand new thing for them to get packages delivered
to their front door or something...
Just reply something like "That's no good! But that's not my fault.".
It's the truth.
I got a negative feedback something like "Took more than 10 days to arrive".
Its not really my fault the postage is slow (I shipped it the day it was ordered).
valid response , and sorry to hear they left that for you . I try to be a
bit more worded in my responses and try to work things out when possible, however
I wont be giving them a refund so dont worry I wont let them walk on me
my current draft is
"Hi!
I just saw your feedback and was extremely saddened. Outside of Canada Post which
was not used to ship the order, (tho they still sometimes place it infront of
the door as well), most/all other carriers, including Amazon, food delivery,
and Local Couriers, place packages in front of the door, which is standard procedure
and how hundreds of millions of packages are delivered across Canada each year.
I wanted to reach out to see if there is anything we can do to help remove the
feedback, or if we must resort to responding to the feedback with our feedback.
Stay Safe!
Jason"
tho im not sure if it to "threatening" with how it ends (or its just
my Canadian side saying that and its just normal 😅)
Hi Jason,
Sorry to hear this happened to you
This is the consequrnce of being a successful seller and receive countless number
of orders.
I think your response is not good and I think I have a much better idea, but
at the same time, I think this buyer would not retract his order. Things can
be strange. I remember I had a buyer from Quebec who ordered from me a few times.
I noticed he left a negative feedback to a good Canadian seller. something like
"Had lots of issues with PayPal to proceed the payment". I had a few
back and forth with him to explain this had nothing to do with this seller. My
last line that convinced me was like "Yesterday it rained a lot and I got
a flu. Should I leave a negative feedback for this seller whose order I recivied
also today?"
He then removed his feedback. I sent a message to that seller explaining everything
and requested him to remove his feedback but he didn't even though he replied
me he would.
there are many fun buyers (and sellers) out there!
"Was delivered to my front door and not my mailbox, dogs got at it and destroyed"
So I get blamed since they let their dogs eat the mail now...
I dont even know what to say if I reach out to the customer...
also I cant be the only one who has most packages delivered to their door (outside
Canada Post) so this cant be some brand new thing for them to get packages delivered
to their front door or something...
Just reply something like "That's no good! But that's not my fault.".
It's the truth.
I got a negative feedback something like "Took more than 10 days to arrive".
Its not really my fault the postage is slow (I shipped it the day it was ordered).
valid response , and sorry to hear they left that for you . I try to be a
bit more worded in my responses and try to work things out when possible, however
I wont be giving them a refund so dont worry I wont let them walk on me
my current draft is
"Hi!
I just saw your feedback and was extremely saddened. Outside of Canada Post which
was not used to ship the order, (tho they still sometimes place it infront of
the door as well), most/all other carriers, including Amazon, food delivery,
and Local Couriers, place packages in front of the door, which is standard procedure
and how hundreds of millions of packages are delivered across Canada each year.
I wanted to reach out to see if there is anything we can do to help remove the
feedback, or if we must resort to responding to the feedback with our feedback.
Stay Safe!
Jason"
tho im not sure if it to "threatening" with how it ends (or its just
my Canadian side saying that and its just normal 😅)
Yeah I do try to work things out too, but the buyers who leave negative/neutral
feedback are usually the ones who don't want to talk. I've reached out
to each of the 8 buyers who placed negative/neutral feedback, but they've
never respond. I've even offered refunds...
"Was delivered to my front door and not my mailbox, dogs got at it and destroyed"
So I get blamed since they let their dogs eat the mail now...
I dont even know what to say if I reach out to the customer...
also I cant be the only one who has most packages delivered to their door (outside
Canada Post) so this cant be some brand new thing for them to get packages delivered
to their front door or something...
Honestly I would respond its not my fault your Dogs have NO respect for LEGO.
Maybe you should get rid of them cause they are clearly useless due to poor Owner
Training.
"Was delivered to my front door and not my mailbox, dogs got at it and destroyed"
So I get blamed since they let their dogs eat the mail now...
I dont even know what to say if I reach out to the customer...
also I cant be the only one who has most packages delivered to their door (outside
Canada Post) so this cant be some brand new thing for them to get packages delivered
to their front door or something...
Honestly I would respond its not my fault your Dogs have NO respect for LEGO.
Maybe you should get rid of them cause they are clearly useless due to poor Owner
Training.
😅 well at least they didnt eat the buyers homework... or maybe they did and
they are using the same excuse but modified to lego
"Was delivered to my front door and not my mailbox, dogs got at it and destroyed"
So I get blamed since they let their dogs eat the mail now...
I dont even know what to say if I reach out to the customer...
also I cant be the only one who has most packages delivered to their door (outside
Canada Post) so this cant be some brand new thing for them to get packages delivered
to their front door or something...
Honestly I would respond its not my fault your Dogs have NO respect for LEGO.
Maybe you should get rid of them cause they are clearly useless due to poor Owner
Training.
😅 well at least they didnt eat the buyers homework... or maybe they did and
they are using the same excuse but modified to lego
Note the feedback didn't say it's their dogs who chew the order...
I would open a ticket and ask for this FB to be removed, this isn't justified.
"Was delivered to my front door and not my mailbox, dogs got at it and destroyed"
So I get blamed since they let their dogs eat the mail now...
I dont even know what to say if I reach out to the customer...
also I cant be the only one who has most packages delivered to their door (outside
Canada Post) so this cant be some brand new thing for them to get packages delivered
to their front door or something...
Honestly I would respond its not my fault your Dogs have NO respect for LEGO.
Maybe you should get rid of them cause they are clearly useless due to poor Owner
Training.
😅 well at least they didnt eat the buyers homework... or maybe they did and
they are using the same excuse but modified to lego
Note the feedback didn't say it's their dogs who chew the order...
i checked thier address on google maps, they are in the middle of the nowehere
pretty much, if it wasnt their dogs then i wonder where the dogs that attacked
the package were from!
I would open a ticket and ask for this FB to be removed, this isn't justified.
ive now requested that, will keep you updated on the result, tho i wont say my
hopes are high 😅🍕
"Was delivered to my front door and not my mailbox, dogs got at it and destroyed"
So I get blamed since they let their dogs eat the mail now...
I dont even know what to say if I reach out to the customer...
also I cant be the only one who has most packages delivered to their door (outside
Canada Post) so this cant be some brand new thing for them to get packages delivered
to their front door or something...
Honestly I would respond its not my fault your Dogs have NO respect for LEGO.
Maybe you should get rid of them cause they are clearly useless due to poor Owner
Training.
😅 well at least they didnt eat the buyers homework... or maybe they did and
they are using the same excuse but modified to lego
Note the feedback didn't say it's their dogs who chew the order...
i checked thier address on google maps, they are in the middle of the nowehere
pretty much, if it wasnt their dogs then i wonder where the dogs that attacked
the package were from!
I would open a ticket and ask for this FB to be removed, this isn't justified.
ive now requested that, will keep you updated on the result, tho i wont say my
hopes are high 😅🍕
Yep but pizza oil on the package COULD be a plausible reason, though.
"Was delivered to my front door and not my mailbox, dogs got at it and destroyed"
So I get blamed since they let their dogs eat the mail now...
I dont even know what to say if I reach out to the customer...
also I cant be the only one who has most packages delivered to their door (outside
Canada Post) so this cant be some brand new thing for them to get packages delivered
to their front door or something...
Honestly I would respond its not my fault your Dogs have NO respect for LEGO.
Maybe you should get rid of them cause they are clearly useless due to poor Owner
Training.
😅 well at least they didnt eat the buyers homework... or maybe they did and
they are using the same excuse but modified to lego
Note the feedback didn't say it's their dogs who chew the order...
i checked thier address on google maps, they are in the middle of the nowehere
pretty much, if it wasnt their dogs then i wonder where the dogs that attacked
the package were from!
I would open a ticket and ask for this FB to be removed, this isn't justified.
ive now requested that, will keep you updated on the result, tho i wont say my
hopes are high 😅🍕
Yep but pizza oil on the package COULD be a plausible reason, though.
"Was delivered to my front door and not my mailbox, dogs got at it and destroyed"
So I get blamed since they let their dogs eat the mail now...
I dont even know what to say if I reach out to the customer...
also I cant be the only one who has most packages delivered to their door (outside
Canada Post) so this cant be some brand new thing for them to get packages delivered
to their front door or something...
Weirdly, a happy ending, they messaged and apologized saying how it was the first
time they've ever received an order that was placed outside the mailbox and
it confused them and then they removed it.
"Was delivered to my front door and not my mailbox, dogs got at it and destroyed"
So I get blamed since they let their dogs eat the mail now...
I dont even know what to say if I reach out to the customer...
also I cant be the only one who has most packages delivered to their door (outside
Canada Post) so this cant be some brand new thing for them to get packages delivered
to their front door or something...
Weirdly, a happy ending, they messaged and apologized saying how it was the first
time they've ever received an order that was placed outside the mailbox and
it confused them and then they removed it.
Nice, but the dogs are unhappy (no pizza) and may post a bad feedback
Oh wow, good luck!
"Was delivered to my front door and not my mailbox, dogs got at it and destroyed"
So I get blamed since they let their dogs eat the mail now...
I dont even know what to say if I reach out to the customer...
also I cant be the only one who has most packages delivered to their door (outside
Canada Post) so this cant be some brand new thing for them to get packages delivered
to their front door or something...
Weirdly, a happy ending, they messaged and apologized saying how it was the first
time they've ever received an order that was placed outside the mailbox and
it confused them and then they removed it.
Nice, but the dogs are unhappy (no pizza) and may post a bad feedback
"Was delivered to my front door and not my mailbox, dogs got at it and destroyed"
So I get blamed since they let their dogs eat the mail now...
I dont even know what to say if I reach out to the customer...
also I cant be the only one who has most packages delivered to their door (outside
Canada Post) so this cant be some brand new thing for them to get packages delivered
to their front door or something...
Weirdly, a happy ending, they messaged and apologized saying how it was the first
time they've ever received an order that was placed outside the mailbox and
it confused them and then they removed it.
🍕🍕🍕
Let's go! That's a good ending! Enjoy your pizza 🍕🍕🍕
"Was delivered to my front door and not my mailbox, dogs got at it and destroyed"
So I get blamed since they let their dogs eat the mail now...
I dont even know what to say if I reach out to the customer...
also I cant be the only one who has most packages delivered to their door (outside
Canada Post) so this cant be some brand new thing for them to get packages delivered
to their front door or something...
Weirdly, a happy ending, they messaged and apologized saying how it was the first
time they've ever received an order that was placed outside the mailbox and
it confused them and then they removed it.
🍕🍕🍕
Let's go! That's a good ending! Enjoy your pizza 🍕🍕🍕
"Was delivered to my front door and not my mailbox, dogs got at it and destroyed"
So I get blamed since they let their dogs eat the mail now...
I dont even know what to say if I reach out to the customer...
also I cant be the only one who has most packages delivered to their door (outside
Canada Post) so this cant be some brand new thing for them to get packages delivered
to their front door or something...
and for round 2...
"Neutral: When was this shipped?"
their order was shipped "Sep 30, 2025 17:12" buyer was sent drive thru
email and tracking was added to the order before it was shipped...
and tracking shows that it was delivered today (international even)...
even crazier is the buyer has 30+ feedback and has been on bricklink 3 years...
"Was delivered to my front door and not my mailbox, dogs got at it and destroyed"
So I get blamed since they let their dogs eat the mail now...
I dont even know what to say if I reach out to the customer...
also I cant be the only one who has most packages delivered to their door (outside
Canada Post) so this cant be some brand new thing for them to get packages delivered
to their front door or something...
and for round 2...
"Neutral: When was this shipped?"
Oh gosh
Remove your feedback, give them a Neutral "Thanks a lot for your order!"
Or better, maybe, try to communicate with them?
But I would AT LEAST and in all cases remove my positive.
"Was delivered to my front door and not my mailbox, dogs got at it and destroyed"
So I get blamed since they let their dogs eat the mail now...
I dont even know what to say if I reach out to the customer...
also I cant be the only one who has most packages delivered to their door (outside
Canada Post) so this cant be some brand new thing for them to get packages delivered
to their front door or something...
and for round 2...
"Neutral: When was this shipped?"
Oh gosh
Remove your feedback, give them a Neutral "Thanks a lot for your order!"
Or better, maybe, try to communicate with them?
Indeed, I'm writing up a message currently. heres to hoping it works 😅.
ive also submitted a feedback removal request under
"Feedback system is being used to send messages."
But I would AT LEAST and in all cases remove my positive.
ive not left them any feedback yet as i leave when marked as complete
"Was delivered to my front door and not my mailbox, dogs got at it and destroyed"
So I get blamed since they let their dogs eat the mail now...
I dont even know what to say if I reach out to the customer...
also I cant be the only one who has most packages delivered to their door (outside
Canada Post) so this cant be some brand new thing for them to get packages delivered
to their front door or something...
and for round 2...
"Neutral: When was this shipped?"
their order was shipped "Sep 30, 2025 17:12" buyer was sent drive thru
email and tracking was added to the order before it was shipped...
and tracking shows that it was delivered today (international even)...
even crazier is the buyer has 30+ feedback and has been on bricklink 3 years...
That should be an easy one to get removed by an admin. Clearly breaks the rule
"Feedback system is being used to send messages."
"Was delivered to my front door and not my mailbox, dogs got at it and destroyed"
So I get blamed since they let their dogs eat the mail now...
I dont even know what to say if I reach out to the customer...
also I cant be the only one who has most packages delivered to their door (outside
Canada Post) so this cant be some brand new thing for them to get packages delivered
to their front door or something...
and for round 2...
"Neutral: When was this shipped?"
their order was shipped "Sep 30, 2025 17:12" buyer was sent drive thru
email and tracking was added to the order before it was shipped...
and tracking shows that it was delivered today (international even)...
even crazier is the buyer has 30+ feedback and has been on bricklink 3 years...
That should be an easy one to get removed by an admin. Clearly breaks the rule
"Feedback system is being used to send messages."
"Was delivered to my front door and not my mailbox, dogs got at it and destroyed"
So I get blamed since they let their dogs eat the mail now...
I dont even know what to say if I reach out to the customer...
also I cant be the only one who has most packages delivered to their door (outside
Canada Post) so this cant be some brand new thing for them to get packages delivered
to their front door or something...
and for round 2...
"Neutral: When was this shipped?"
their order was shipped "Sep 30, 2025 17:12" buyer was sent drive thru
email and tracking was added to the order before it was shipped...
and tracking shows that it was delivered today (international even)...
even crazier is the buyer has 30+ feedback and has been on bricklink 3 years...
"Was delivered to my front door and not my mailbox, dogs got at it and destroyed"
So I get blamed since they let their dogs eat the mail now...
I dont even know what to say if I reach out to the customer...
also I cant be the only one who has most packages delivered to their door (outside
Canada Post) so this cant be some brand new thing for them to get packages delivered
to their front door or something...
and for round 2...
"Neutral: When was this shipped?"
their order was shipped "Sep 30, 2025 17:12" buyer was sent drive thru
email and tracking was added to the order before it was shipped...
and tracking shows that it was delivered today (international even)...
even crazier is the buyer has 30+ feedback and has been on bricklink 3 years...
looks like the buyer removed it! Pizza Time! 🍕
If I order from you and leave a negative feedback, would you quit eating Pizza?
"Was delivered to my front door and not my mailbox, dogs got at it and destroyed"
So I get blamed since they let their dogs eat the mail now...
I dont even know what to say if I reach out to the customer...
also I cant be the only one who has most packages delivered to their door (outside
Canada Post) so this cant be some brand new thing for them to get packages delivered
to their front door or something...
and for round 2...
"Neutral: When was this shipped?"
their order was shipped "Sep 30, 2025 17:12" buyer was sent drive thru
email and tracking was added to the order before it was shipped...
and tracking shows that it was delivered today (international even)...
even crazier is the buyer has 30+ feedback and has been on bricklink 3 years...
looks like the buyer removed it! Pizza Time! 🍕
If I order from you and leave a negative feedback, would you quit eating Pizza?
Canada, Ontario
France, Nouvelle-Aquitaine
Australia, Queensland
. I try to be a
USA, New York
United Kingdom, England